Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer loyalty
Customer experience
Empathy
Active listening
Personalization
Service quality
Timeliness
Customer feedback
Problem-solving skills
Customer Relationship
Service culture
Service recovery
Customer support
Customer care
Customer interaction
Customer satisfaction
First call resolution
Customer-centric
Effective communication
Customer relationship
Customer retention
Service level agreement
Respect
Responsiveness
Follow-up and follow-through
Customer needs
Professionalism