Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer relationship
Active listening
First call resolution
Follow-up and follow-through
Personalization
Customer care
Timeliness
Customer feedback
Customer experience
Service culture
Customer interaction
Customer loyalty
Customer retention
Customer-centric
Responsiveness
Professionalism
Customer satisfaction
Effective communication
Service recovery
Service quality
Service level agreement
Empathy
Respect
Customer support
Problem-solving skills
Customer needs
Customer Relationship