Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Professionalism
Customer satisfaction
Responsiveness
Customer experience
Follow-up and follow-through
Service recovery
Customer Relationship
Service culture
Customer-centric
Customer care
Personalization
Customer relationship
Service level agreement
Empathy
Problem-solving skills
Active listening
Respect
Customer feedback
Customer retention
Customer support
Customer loyalty
Customer interaction
First call resolution
Customer needs
Effective communication
Timeliness
Service quality