Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

First call resolution
Customer retention
Effective communication
Follow-up and follow-through
Professionalism
Customer loyalty
Customer satisfaction
Customer needs
Customer relationship
Service quality
Customer experience
Active listening
Customer support
Responsiveness
Problem-solving skills
Service culture
Respect
Timeliness
Service recovery
Personalization
Service level agreement
Empathy
Customer feedback
Customer Relationship
Customer-centric
Customer care
Customer interaction