Received anout of officemessagefromsomeoneEmailed orspoke withsomeone whohad a reportquestionUsed anemoji inan emailMadesomeonelaughtodayMade agroupinactiveReassureda worriedcustomerUpdatedan addressfor acustomerTrackedapackageSet up anew groupor newaccountApplied acredit to aninvoice fora customerCustomerrequestedpricinginfoPosted a usefultip (doesn'thave to bework-related) inthe CS chatSetsomeone upto haveaccess toMRCHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemEmailedan invoiceto acustomerTalkedout loudto myselfComplimenteda co-workerCreatedafeedbackSneezedwhile IwasworkingAskedcustomerabout theweatherHadtechnicaldifficultiestodayThankedcustomerfor theirbusinessHad astrangecall/emailrequestReceived anout of officemessagefromsomeoneEmailed orspoke withsomeone whohad a reportquestionUsed anemoji inan emailMadesomeonelaughtodayMade agroupinactiveReassureda worriedcustomerUpdatedan addressfor acustomerTrackedapackageSet up anew groupor newaccountApplied acredit to aninvoice fora customerCustomerrequestedpricinginfoPosted a usefultip (doesn'thave to bework-related) inthe CS chatSetsomeone upto haveaccess toMRCHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemEmailedan invoiceto acustomerTalkedout loudto myselfComplimenteda co-workerCreatedafeedbackSneezedwhile IwasworkingAskedcustomerabout theweatherHadtechnicaldifficultiestodayThankedcustomerfor theirbusinessHad astrangecall/emailrequest

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received an out of office message from someone
  2. Emailed or spoke with someone who had a report question
  3. Used an emoji in an email
  4. Made someone laugh today
  5. Made a group inactive
  6. Reassured a worried customer
  7. Updated an address for a customer
  8. Tracked a package
  9. Set up a new group or new account
  10. Applied a credit to an invoice for a customer
  11. Customer requested pricing info
  12. Posted a useful tip (doesn't have to be work-related) in the CS chat
  13. Set someone up to have access to MRC
  14. Helped a customer from either CA, TX, or FL
  15. Helped a co-worker solve a customer's problem
  16. Emailed an invoice to a customer
  17. Talked out loud to myself
  18. Complimented a co-worker
  19. Created a feedback
  20. Sneezed while I was working
  21. Asked customer about the weather
  22. Had technical difficulties today
  23. Thanked customer for their business
  24. Had a strange call/email request