(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Thanked customer for their business
Applied a credit to an invoice for a customer
Customer requested pricing info
Had technical difficulties today
Had a strange call/email request
Created a feedback
Talked out loud to myself
Received an out of office message from someone
Posted a useful tip (doesn't have to be work-related) in the CS chat
Reassured a worried customer
Helped a co-worker solve a customer's problem
Made someone laugh today
Updated an address for a customer
Sneezed while I was working
Used an emoji in an email
Emailed or spoke with someone who had a report question