Emailed orspoke withsomeone whohad a reportquestionCustomerrequestedpricinginfoMadesomeonelaughtodayComplimenteda co-workerReassureda worriedcustomerHelped a co-worker solvea customer'sproblemUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatUsed anemoji inan emailSneezedwhile IwasworkingThankedcustomerfor theirbusinessTrackedapackageSet up anew groupor newaccountApplied acredit to aninvoice fora customerHelped acustomerfrom eitherCA, TX, orFLAskedcustomerabout theweatherHadtechnicaldifficultiestodayReceived anout of officemessagefromsomeoneCreatedafeedbackEmailedan invoiceto acustomerTalkedout loudto myselfHad astrangecall/emailrequestSetsomeone upto haveaccess toMRCMade agroupinactiveEmailed orspoke withsomeone whohad a reportquestionCustomerrequestedpricinginfoMadesomeonelaughtodayComplimenteda co-workerReassureda worriedcustomerHelped a co-worker solvea customer'sproblemUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatUsed anemoji inan emailSneezedwhile IwasworkingThankedcustomerfor theirbusinessTrackedapackageSet up anew groupor newaccountApplied acredit to aninvoice fora customerHelped acustomerfrom eitherCA, TX, orFLAskedcustomerabout theweatherHadtechnicaldifficultiestodayReceived anout of officemessagefromsomeoneCreatedafeedbackEmailedan invoiceto acustomerTalkedout loudto myselfHad astrangecall/emailrequestSetsomeone upto haveaccess toMRCMade agroupinactive

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Emailed or spoke with someone who had a report question
  2. Customer requested pricing info
  3. Made someone laugh today
  4. Complimented a co-worker
  5. Reassured a worried customer
  6. Helped a co-worker solve a customer's problem
  7. Updated an address for a customer
  8. Posted a useful tip (doesn't have to be work-related) in the CS chat
  9. Used an emoji in an email
  10. Sneezed while I was working
  11. Thanked customer for their business
  12. Tracked a package
  13. Set up a new group or new account
  14. Applied a credit to an invoice for a customer
  15. Helped a customer from either CA, TX, or FL
  16. Asked customer about the weather
  17. Had technical difficulties today
  18. Received an out of office message from someone
  19. Created a feedback
  20. Emailed an invoice to a customer
  21. Talked out loud to myself
  22. Had a strange call/email request
  23. Set someone up to have access to MRC
  24. Made a group inactive