Complimenteda co-workerEmailedan invoiceto acustomerReassureda worriedcustomerReceived anout of officemessagefromsomeoneSneezedwhile IwasworkingMade agroupinactiveHad astrangecall/emailrequestSetsomeone upto haveaccess toMRCCreatedafeedbackUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatTrackedapackageApplied acredit to aninvoice fora customerThankedcustomerfor theirbusinessCustomerrequestedpricinginfoHelped a co-worker solvea customer'sproblemTalkedout loudto myselfSet up anew groupor newaccountAskedcustomerabout theweatherUsed anemoji inan emailMadesomeonelaughtodayEmailed orspoke withsomeone whohad a reportquestionHadtechnicaldifficultiestodayHelped acustomerfrom eitherCA, TX, orFLComplimenteda co-workerEmailedan invoiceto acustomerReassureda worriedcustomerReceived anout of officemessagefromsomeoneSneezedwhile IwasworkingMade agroupinactiveHad astrangecall/emailrequestSetsomeone upto haveaccess toMRCCreatedafeedbackUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatTrackedapackageApplied acredit to aninvoice fora customerThankedcustomerfor theirbusinessCustomerrequestedpricinginfoHelped a co-worker solvea customer'sproblemTalkedout loudto myselfSet up anew groupor newaccountAskedcustomerabout theweatherUsed anemoji inan emailMadesomeonelaughtodayEmailed orspoke withsomeone whohad a reportquestionHadtechnicaldifficultiestodayHelped acustomerfrom eitherCA, TX, orFL

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a co-worker
  2. Emailed an invoice to a customer
  3. Reassured a worried customer
  4. Received an out of office message from someone
  5. Sneezed while I was working
  6. Made a group inactive
  7. Had a strange call/email request
  8. Set someone up to have access to MRC
  9. Created a feedback
  10. Updated an address for a customer
  11. Posted a useful tip (doesn't have to be work-related) in the CS chat
  12. Tracked a package
  13. Applied a credit to an invoice for a customer
  14. Thanked customer for their business
  15. Customer requested pricing info
  16. Helped a co-worker solve a customer's problem
  17. Talked out loud to myself
  18. Set up a new group or new account
  19. Asked customer about the weather
  20. Used an emoji in an email
  21. Made someone laugh today
  22. Emailed or spoke with someone who had a report question
  23. Had technical difficulties today
  24. Helped a customer from either CA, TX, or FL