Sneezedwhile IwasworkingHelped acustomerfrom eitherCA, TX, orFLAskedcustomerabout theweatherEmailedan invoiceto acustomerHelped a co-worker solvea customer'sproblemHad astrangecall/emailrequestPosted a usefultip (doesn'thave to bework-related) inthe CS chatApplied acredit to aninvoice fora customerSetsomeone upto haveaccess toMRCReassureda worriedcustomerTalkedout loudto myselfReceived anout of officemessagefromsomeoneCustomerrequestedpricinginfoMadesomeonelaughtodayMade agroupinactiveTrackedapackageUsed anemoji inan emailThankedcustomerfor theirbusinessUpdatedan addressfor acustomerEmailed orspoke withsomeone whohad a reportquestionSet up anew groupor newaccountComplimenteda co-workerHadtechnicaldifficultiestodayCreatedafeedbackSneezedwhile IwasworkingHelped acustomerfrom eitherCA, TX, orFLAskedcustomerabout theweatherEmailedan invoiceto acustomerHelped a co-worker solvea customer'sproblemHad astrangecall/emailrequestPosted a usefultip (doesn'thave to bework-related) inthe CS chatApplied acredit to aninvoice fora customerSetsomeone upto haveaccess toMRCReassureda worriedcustomerTalkedout loudto myselfReceived anout of officemessagefromsomeoneCustomerrequestedpricinginfoMadesomeonelaughtodayMade agroupinactiveTrackedapackageUsed anemoji inan emailThankedcustomerfor theirbusinessUpdatedan addressfor acustomerEmailed orspoke withsomeone whohad a reportquestionSet up anew groupor newaccountComplimenteda co-workerHadtechnicaldifficultiestodayCreatedafeedback

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sneezed while I was working
  2. Helped a customer from either CA, TX, or FL
  3. Asked customer about the weather
  4. Emailed an invoice to a customer
  5. Helped a co-worker solve a customer's problem
  6. Had a strange call/email request
  7. Posted a useful tip (doesn't have to be work-related) in the CS chat
  8. Applied a credit to an invoice for a customer
  9. Set someone up to have access to MRC
  10. Reassured a worried customer
  11. Talked out loud to myself
  12. Received an out of office message from someone
  13. Customer requested pricing info
  14. Made someone laugh today
  15. Made a group inactive
  16. Tracked a package
  17. Used an emoji in an email
  18. Thanked customer for their business
  19. Updated an address for a customer
  20. Emailed or spoke with someone who had a report question
  21. Set up a new group or new account
  22. Complimented a co-worker
  23. Had technical difficulties today
  24. Created a feedback