Emailed orspoke withsomeone whohad a reportquestionMade agroupinactiveTrackedapackageApplied acredit to aninvoice fora customerSet up anew groupor newaccountCreatedafeedbackHadtechnicaldifficultiestodayUsed anemoji inan emailReceived anout of officemessagefromsomeoneAskedcustomerabout theweatherSetsomeone upto haveaccess toMRCUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatThankedcustomerfor theirbusinessComplimenteda co-workerHad astrangecall/emailrequestHelped a co-worker solvea customer'sproblemReassureda worriedcustomerHelped acustomerfrom eitherCA, TX, orFLTalkedout loudto myselfMadesomeonelaughtodaySneezedwhile IwasworkingEmailedan invoiceto acustomerCustomerrequestedpricinginfoEmailed orspoke withsomeone whohad a reportquestionMade agroupinactiveTrackedapackageApplied acredit to aninvoice fora customerSet up anew groupor newaccountCreatedafeedbackHadtechnicaldifficultiestodayUsed anemoji inan emailReceived anout of officemessagefromsomeoneAskedcustomerabout theweatherSetsomeone upto haveaccess toMRCUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatThankedcustomerfor theirbusinessComplimenteda co-workerHad astrangecall/emailrequestHelped a co-worker solvea customer'sproblemReassureda worriedcustomerHelped acustomerfrom eitherCA, TX, orFLTalkedout loudto myselfMadesomeonelaughtodaySneezedwhile IwasworkingEmailedan invoiceto acustomerCustomerrequestedpricinginfo

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed or spoke with someone who had a report question
  2. Made a group inactive
  3. Tracked a package
  4. Applied a credit to an invoice for a customer
  5. Set up a new group or new account
  6. Created a feedback
  7. Had technical difficulties today
  8. Used an emoji in an email
  9. Received an out of office message from someone
  10. Asked customer about the weather
  11. Set someone up to have access to MRC
  12. Updated an address for a customer
  13. Posted a useful tip (doesn't have to be work-related) in the CS chat
  14. Thanked customer for their business
  15. Complimented a co-worker
  16. Had a strange call/email request
  17. Helped a co-worker solve a customer's problem
  18. Reassured a worried customer
  19. Helped a customer from either CA, TX, or FL
  20. Talked out loud to myself
  21. Made someone laugh today
  22. Sneezed while I was working
  23. Emailed an invoice to a customer
  24. Customer requested pricing info