Talkedout loudto myselfComplimenteda co-workerThankedcustomerfor theirbusinessMade agroupinactiveUsed anemoji inan emailCreatedafeedbackSet up anew groupor newaccountSneezedwhile IwasworkingPosted a usefultip (doesn'thave to bework-related) inthe CS chatCustomerrequestedpricinginfoHadtechnicaldifficultiestodayTrackedapackageHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemAskedcustomerabout theweatherReceived anout of officemessagefromsomeoneEmailedan invoiceto acustomerApplied acredit to aninvoice fora customerMadesomeonelaughtodayUpdatedan addressfor acustomerHad astrangecall/emailrequestReassureda worriedcustomerSetsomeone upto haveaccess toMRCEmailed orspoke withsomeone whohad a reportquestionTalkedout loudto myselfComplimenteda co-workerThankedcustomerfor theirbusinessMade agroupinactiveUsed anemoji inan emailCreatedafeedbackSet up anew groupor newaccountSneezedwhile IwasworkingPosted a usefultip (doesn'thave to bework-related) inthe CS chatCustomerrequestedpricinginfoHadtechnicaldifficultiestodayTrackedapackageHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemAskedcustomerabout theweatherReceived anout of officemessagefromsomeoneEmailedan invoiceto acustomerApplied acredit to aninvoice fora customerMadesomeonelaughtodayUpdatedan addressfor acustomerHad astrangecall/emailrequestReassureda worriedcustomerSetsomeone upto haveaccess toMRCEmailed orspoke withsomeone whohad a reportquestion

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talked out loud to myself
  2. Complimented a co-worker
  3. Thanked customer for their business
  4. Made a group inactive
  5. Used an emoji in an email
  6. Created a feedback
  7. Set up a new group or new account
  8. Sneezed while I was working
  9. Posted a useful tip (doesn't have to be work-related) in the CS chat
  10. Customer requested pricing info
  11. Had technical difficulties today
  12. Tracked a package
  13. Helped a customer from either CA, TX, or FL
  14. Helped a co-worker solve a customer's problem
  15. Asked customer about the weather
  16. Received an out of office message from someone
  17. Emailed an invoice to a customer
  18. Applied a credit to an invoice for a customer
  19. Made someone laugh today
  20. Updated an address for a customer
  21. Had a strange call/email request
  22. Reassured a worried customer
  23. Set someone up to have access to MRC
  24. Emailed or spoke with someone who had a report question