Thankedcustomerfor theirbusinessApplied acredit to aninvoice fora customerCustomerrequestedpricinginfoHadtechnicaldifficultiestodayHad astrangecall/emailrequestCreatedafeedbackTalkedout loudto myselfReceived anout of officemessagefromsomeonePosted a usefultip (doesn'thave to bework-related) inthe CS chatReassureda worriedcustomerHelped a co-worker solvea customer'sproblemMadesomeonelaughtodayUpdatedan addressfor acustomerSneezedwhile IwasworkingUsed anemoji inan emailEmailed orspoke withsomeone whohad a reportquestionMade agroupinactiveSetsomeone upto haveaccess toMRCAskedcustomerabout theweatherTrackedapackageEmailedan invoiceto acustomerHelped acustomerfrom eitherCA, TX, orFLSet up anew groupor newaccountComplimenteda co-workerThankedcustomerfor theirbusinessApplied acredit to aninvoice fora customerCustomerrequestedpricinginfoHadtechnicaldifficultiestodayHad astrangecall/emailrequestCreatedafeedbackTalkedout loudto myselfReceived anout of officemessagefromsomeonePosted a usefultip (doesn'thave to bework-related) inthe CS chatReassureda worriedcustomerHelped a co-worker solvea customer'sproblemMadesomeonelaughtodayUpdatedan addressfor acustomerSneezedwhile IwasworkingUsed anemoji inan emailEmailed orspoke withsomeone whohad a reportquestionMade agroupinactiveSetsomeone upto haveaccess toMRCAskedcustomerabout theweatherTrackedapackageEmailedan invoiceto acustomerHelped acustomerfrom eitherCA, TX, orFLSet up anew groupor newaccountComplimenteda co-worker

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked customer for their business
  2. Applied a credit to an invoice for a customer
  3. Customer requested pricing info
  4. Had technical difficulties today
  5. Had a strange call/email request
  6. Created a feedback
  7. Talked out loud to myself
  8. Received an out of office message from someone
  9. Posted a useful tip (doesn't have to be work-related) in the CS chat
  10. Reassured a worried customer
  11. Helped a co-worker solve a customer's problem
  12. Made someone laugh today
  13. Updated an address for a customer
  14. Sneezed while I was working
  15. Used an emoji in an email
  16. Emailed or spoke with someone who had a report question
  17. Made a group inactive
  18. Set someone up to have access to MRC
  19. Asked customer about the weather
  20. Tracked a package
  21. Emailed an invoice to a customer
  22. Helped a customer from either CA, TX, or FL
  23. Set up a new group or new account
  24. Complimented a co-worker