Emailedan invoiceto acustomerThankedcustomerfor theirbusinessAskedcustomerabout theweatherTrackedapackageTalkedout loudto myselfComplimenteda co-workerSneezedwhile IwasworkingMadesomeonelaughtodayHelped a co-worker solvea customer'sproblemApplied acredit to aninvoice fora customerReassureda worriedcustomerCreatedafeedbackPosted a usefultip (doesn'thave to bework-related) inthe CS chatUpdatedan addressfor acustomerReceived anout of officemessagefromsomeoneCustomerrequestedpricinginfoHelped acustomerfrom eitherCA, TX, orFLEmailed orspoke withsomeone whohad a reportquestionHad astrangecall/emailrequestMade agroupinactiveUsed anemoji inan emailSetsomeone upto haveaccess toMRCHadtechnicaldifficultiestodaySet up anew groupor newaccountEmailedan invoiceto acustomerThankedcustomerfor theirbusinessAskedcustomerabout theweatherTrackedapackageTalkedout loudto myselfComplimenteda co-workerSneezedwhile IwasworkingMadesomeonelaughtodayHelped a co-worker solvea customer'sproblemApplied acredit to aninvoice fora customerReassureda worriedcustomerCreatedafeedbackPosted a usefultip (doesn'thave to bework-related) inthe CS chatUpdatedan addressfor acustomerReceived anout of officemessagefromsomeoneCustomerrequestedpricinginfoHelped acustomerfrom eitherCA, TX, orFLEmailed orspoke withsomeone whohad a reportquestionHad astrangecall/emailrequestMade agroupinactiveUsed anemoji inan emailSetsomeone upto haveaccess toMRCHadtechnicaldifficultiestodaySet up anew groupor newaccount

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed an invoice to a customer
  2. Thanked customer for their business
  3. Asked customer about the weather
  4. Tracked a package
  5. Talked out loud to myself
  6. Complimented a co-worker
  7. Sneezed while I was working
  8. Made someone laugh today
  9. Helped a co-worker solve a customer's problem
  10. Applied a credit to an invoice for a customer
  11. Reassured a worried customer
  12. Created a feedback
  13. Posted a useful tip (doesn't have to be work-related) in the CS chat
  14. Updated an address for a customer
  15. Received an out of office message from someone
  16. Customer requested pricing info
  17. Helped a customer from either CA, TX, or FL
  18. Emailed or spoke with someone who had a report question
  19. Had a strange call/email request
  20. Made a group inactive
  21. Used an emoji in an email
  22. Set someone up to have access to MRC
  23. Had technical difficulties today
  24. Set up a new group or new account