Setsomeone upto haveaccess toMRCTrackedapackageUsed anemoji inan emailSet up anew groupor newaccountEmailedan invoiceto acustomerCreatedafeedbackReassureda worriedcustomerMade agroupinactiveApplied acredit to aninvoice fora customerUpdatedan addressfor acustomerEmailed orspoke withsomeone whohad a reportquestionReceived anout of officemessagefromsomeoneTalkedout loudto myselfHelped a co-worker solvea customer'sproblemMadesomeonelaughtodayHad astrangecall/emailrequestComplimenteda co-workerPosted a usefultip (doesn'thave to bework-related) inthe CS chatHelped acustomerfrom eitherCA, TX, orFLHadtechnicaldifficultiestodayThankedcustomerfor theirbusinessSneezedwhile IwasworkingCustomerrequestedpricinginfoAskedcustomerabout theweatherSetsomeone upto haveaccess toMRCTrackedapackageUsed anemoji inan emailSet up anew groupor newaccountEmailedan invoiceto acustomerCreatedafeedbackReassureda worriedcustomerMade agroupinactiveApplied acredit to aninvoice fora customerUpdatedan addressfor acustomerEmailed orspoke withsomeone whohad a reportquestionReceived anout of officemessagefromsomeoneTalkedout loudto myselfHelped a co-worker solvea customer'sproblemMadesomeonelaughtodayHad astrangecall/emailrequestComplimenteda co-workerPosted a usefultip (doesn'thave to bework-related) inthe CS chatHelped acustomerfrom eitherCA, TX, orFLHadtechnicaldifficultiestodayThankedcustomerfor theirbusinessSneezedwhile IwasworkingCustomerrequestedpricinginfoAskedcustomerabout theweather

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set someone up to have access to MRC
  2. Tracked a package
  3. Used an emoji in an email
  4. Set up a new group or new account
  5. Emailed an invoice to a customer
  6. Created a feedback
  7. Reassured a worried customer
  8. Made a group inactive
  9. Applied a credit to an invoice for a customer
  10. Updated an address for a customer
  11. Emailed or spoke with someone who had a report question
  12. Received an out of office message from someone
  13. Talked out loud to myself
  14. Helped a co-worker solve a customer's problem
  15. Made someone laugh today
  16. Had a strange call/email request
  17. Complimented a co-worker
  18. Posted a useful tip (doesn't have to be work-related) in the CS chat
  19. Helped a customer from either CA, TX, or FL
  20. Had technical difficulties today
  21. Thanked customer for their business
  22. Sneezed while I was working
  23. Customer requested pricing info
  24. Asked customer about the weather