Complimenteda co-workerReceived anout of officemessagefromsomeoneUsed anemoji inan emailMade agroupinactiveTrackedapackageSet up anew groupor newaccountSneezedwhile IwasworkingPosted a usefultip (doesn'thave to bework-related) inthe CS chatHelped a co-worker solvea customer'sproblemReassureda worriedcustomerEmailedan invoiceto acustomerAskedcustomerabout theweatherTalkedout loudto myselfHadtechnicaldifficultiestodayApplied acredit to aninvoice fora customerMadesomeonelaughtodaySetsomeone upto haveaccess toMRCEmailed orspoke withsomeone whohad a reportquestionCustomerrequestedpricinginfoUpdatedan addressfor acustomerHelped acustomerfrom eitherCA, TX, orFLThankedcustomerfor theirbusinessHad astrangecall/emailrequestCreatedafeedbackComplimenteda co-workerReceived anout of officemessagefromsomeoneUsed anemoji inan emailMade agroupinactiveTrackedapackageSet up anew groupor newaccountSneezedwhile IwasworkingPosted a usefultip (doesn'thave to bework-related) inthe CS chatHelped a co-worker solvea customer'sproblemReassureda worriedcustomerEmailedan invoiceto acustomerAskedcustomerabout theweatherTalkedout loudto myselfHadtechnicaldifficultiestodayApplied acredit to aninvoice fora customerMadesomeonelaughtodaySetsomeone upto haveaccess toMRCEmailed orspoke withsomeone whohad a reportquestionCustomerrequestedpricinginfoUpdatedan addressfor acustomerHelped acustomerfrom eitherCA, TX, orFLThankedcustomerfor theirbusinessHad astrangecall/emailrequestCreatedafeedback

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented a co-worker
  2. Received an out of office message from someone
  3. Used an emoji in an email
  4. Made a group inactive
  5. Tracked a package
  6. Set up a new group or new account
  7. Sneezed while I was working
  8. Posted a useful tip (doesn't have to be work-related) in the CS chat
  9. Helped a co-worker solve a customer's problem
  10. Reassured a worried customer
  11. Emailed an invoice to a customer
  12. Asked customer about the weather
  13. Talked out loud to myself
  14. Had technical difficulties today
  15. Applied a credit to an invoice for a customer
  16. Made someone laugh today
  17. Set someone up to have access to MRC
  18. Emailed or spoke with someone who had a report question
  19. Customer requested pricing info
  20. Updated an address for a customer
  21. Helped a customer from either CA, TX, or FL
  22. Thanked customer for their business
  23. Had a strange call/email request
  24. Created a feedback