CreatedafeedbackMadesomeonelaughtodayThankedcustomerfor theirbusinessHadtechnicaldifficultiestodayUsed anemoji inan emailEmailed orspoke withsomeone whohad a reportquestionHelped a co-worker solvea customer'sproblemTrackedapackageApplied acredit to aninvoice fora customerSneezedwhile IwasworkingReceived anout of officemessagefromsomeoneComplimenteda co-workerHelped acustomerfrom eitherCA, TX, orFLCustomerrequestedpricinginfoReassureda worriedcustomerMade agroupinactiveUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatSet up anew groupor newaccountSetsomeone upto haveaccess toMRCHad astrangecall/emailrequestTalkedout loudto myselfEmailedan invoiceto acustomerAskedcustomerabout theweatherCreatedafeedbackMadesomeonelaughtodayThankedcustomerfor theirbusinessHadtechnicaldifficultiestodayUsed anemoji inan emailEmailed orspoke withsomeone whohad a reportquestionHelped a co-worker solvea customer'sproblemTrackedapackageApplied acredit to aninvoice fora customerSneezedwhile IwasworkingReceived anout of officemessagefromsomeoneComplimenteda co-workerHelped acustomerfrom eitherCA, TX, orFLCustomerrequestedpricinginfoReassureda worriedcustomerMade agroupinactiveUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatSet up anew groupor newaccountSetsomeone upto haveaccess toMRCHad astrangecall/emailrequestTalkedout loudto myselfEmailedan invoiceto acustomerAskedcustomerabout theweather

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a feedback
  2. Made someone laugh today
  3. Thanked customer for their business
  4. Had technical difficulties today
  5. Used an emoji in an email
  6. Emailed or spoke with someone who had a report question
  7. Helped a co-worker solve a customer's problem
  8. Tracked a package
  9. Applied a credit to an invoice for a customer
  10. Sneezed while I was working
  11. Received an out of office message from someone
  12. Complimented a co-worker
  13. Helped a customer from either CA, TX, or FL
  14. Customer requested pricing info
  15. Reassured a worried customer
  16. Made a group inactive
  17. Updated an address for a customer
  18. Posted a useful tip (doesn't have to be work-related) in the CS chat
  19. Set up a new group or new account
  20. Set someone up to have access to MRC
  21. Had a strange call/email request
  22. Talked out loud to myself
  23. Emailed an invoice to a customer
  24. Asked customer about the weather