Thankedcustomerfor theirbusinessMadesomeonelaughtodayEmailedan invoiceto acustomerReassureda worriedcustomerAskedcustomerabout theweatherEmailed orspoke withsomeone whohad a reportquestionCreatedafeedbackTrackedapackageSetsomeone upto haveaccess toMRCPosted a usefultip (doesn'thave to bework-related) inthe CS chatMade agroupinactiveUpdatedan addressfor acustomerReceived anout of officemessagefromsomeoneHadtechnicaldifficultiestodayTalkedout loudto myselfHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemApplied acredit to aninvoice fora customerHad astrangecall/emailrequestComplimenteda co-workerSneezedwhile IwasworkingUsed anemoji inan emailSet up anew groupor newaccountCustomerrequestedpricinginfoThankedcustomerfor theirbusinessMadesomeonelaughtodayEmailedan invoiceto acustomerReassureda worriedcustomerAskedcustomerabout theweatherEmailed orspoke withsomeone whohad a reportquestionCreatedafeedbackTrackedapackageSetsomeone upto haveaccess toMRCPosted a usefultip (doesn'thave to bework-related) inthe CS chatMade agroupinactiveUpdatedan addressfor acustomerReceived anout of officemessagefromsomeoneHadtechnicaldifficultiestodayTalkedout loudto myselfHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemApplied acredit to aninvoice fora customerHad astrangecall/emailrequestComplimenteda co-workerSneezedwhile IwasworkingUsed anemoji inan emailSet up anew groupor newaccountCustomerrequestedpricinginfo

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thanked customer for their business
  2. Made someone laugh today
  3. Emailed an invoice to a customer
  4. Reassured a worried customer
  5. Asked customer about the weather
  6. Emailed or spoke with someone who had a report question
  7. Created a feedback
  8. Tracked a package
  9. Set someone up to have access to MRC
  10. Posted a useful tip (doesn't have to be work-related) in the CS chat
  11. Made a group inactive
  12. Updated an address for a customer
  13. Received an out of office message from someone
  14. Had technical difficulties today
  15. Talked out loud to myself
  16. Helped a customer from either CA, TX, or FL
  17. Helped a co-worker solve a customer's problem
  18. Applied a credit to an invoice for a customer
  19. Had a strange call/email request
  20. Complimented a co-worker
  21. Sneezed while I was working
  22. Used an emoji in an email
  23. Set up a new group or new account
  24. Customer requested pricing info