Emailed orspoke withsomeone whohad a reportquestionPosted a usefultip (doesn'thave to bework-related) inthe CS chatThankedcustomerfor theirbusinessHadtechnicaldifficultiestodaySetsomeone upto haveaccess toMRCReassureda worriedcustomerComplimenteda co-workerApplied acredit to aninvoice fora customerHad astrangecall/emailrequestUpdatedan addressfor acustomerTalkedout loudto myselfMade agroupinactiveHelped acustomerfrom eitherCA, TX, orFLEmailedan invoiceto acustomerSneezedwhile IwasworkingUsed anemoji inan emailReceived anout of officemessagefromsomeoneSet up anew groupor newaccountMadesomeonelaughtodayCreatedafeedbackTrackedapackageAskedcustomerabout theweatherCustomerrequestedpricinginfoHelped a co-worker solvea customer'sproblemEmailed orspoke withsomeone whohad a reportquestionPosted a usefultip (doesn'thave to bework-related) inthe CS chatThankedcustomerfor theirbusinessHadtechnicaldifficultiestodaySetsomeone upto haveaccess toMRCReassureda worriedcustomerComplimenteda co-workerApplied acredit to aninvoice fora customerHad astrangecall/emailrequestUpdatedan addressfor acustomerTalkedout loudto myselfMade agroupinactiveHelped acustomerfrom eitherCA, TX, orFLEmailedan invoiceto acustomerSneezedwhile IwasworkingUsed anemoji inan emailReceived anout of officemessagefromsomeoneSet up anew groupor newaccountMadesomeonelaughtodayCreatedafeedbackTrackedapackageAskedcustomerabout theweatherCustomerrequestedpricinginfoHelped a co-worker solvea customer'sproblem

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed or spoke with someone who had a report question
  2. Posted a useful tip (doesn't have to be work-related) in the CS chat
  3. Thanked customer for their business
  4. Had technical difficulties today
  5. Set someone up to have access to MRC
  6. Reassured a worried customer
  7. Complimented a co-worker
  8. Applied a credit to an invoice for a customer
  9. Had a strange call/email request
  10. Updated an address for a customer
  11. Talked out loud to myself
  12. Made a group inactive
  13. Helped a customer from either CA, TX, or FL
  14. Emailed an invoice to a customer
  15. Sneezed while I was working
  16. Used an emoji in an email
  17. Received an out of office message from someone
  18. Set up a new group or new account
  19. Made someone laugh today
  20. Created a feedback
  21. Tracked a package
  22. Asked customer about the weather
  23. Customer requested pricing info
  24. Helped a co-worker solve a customer's problem