Setsomeone upto haveaccess toMRCCreatedafeedbackAskedcustomerabout theweatherEmailed orspoke withsomeone whohad a reportquestionHelped a co-worker solvea customer'sproblemCustomerrequestedpricinginfoHad astrangecall/emailrequestReassureda worriedcustomerHadtechnicaldifficultiestodayUsed anemoji inan emailApplied acredit to aninvoice fora customerMade agroupinactiveUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatTrackedapackageReceived anout of officemessagefromsomeoneComplimenteda co-workerEmailedan invoiceto acustomerSet up anew groupor newaccountHelped acustomerfrom eitherCA, TX, orFLSneezedwhile IwasworkingMadesomeonelaughtodayThankedcustomerfor theirbusinessTalkedout loudto myselfSetsomeone upto haveaccess toMRCCreatedafeedbackAskedcustomerabout theweatherEmailed orspoke withsomeone whohad a reportquestionHelped a co-worker solvea customer'sproblemCustomerrequestedpricinginfoHad astrangecall/emailrequestReassureda worriedcustomerHadtechnicaldifficultiestodayUsed anemoji inan emailApplied acredit to aninvoice fora customerMade agroupinactiveUpdatedan addressfor acustomerPosted a usefultip (doesn'thave to bework-related) inthe CS chatTrackedapackageReceived anout of officemessagefromsomeoneComplimenteda co-workerEmailedan invoiceto acustomerSet up anew groupor newaccountHelped acustomerfrom eitherCA, TX, orFLSneezedwhile IwasworkingMadesomeonelaughtodayThankedcustomerfor theirbusinessTalkedout loudto myself

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Set someone up to have access to MRC
  2. Created a feedback
  3. Asked customer about the weather
  4. Emailed or spoke with someone who had a report question
  5. Helped a co-worker solve a customer's problem
  6. Customer requested pricing info
  7. Had a strange call/email request
  8. Reassured a worried customer
  9. Had technical difficulties today
  10. Used an emoji in an email
  11. Applied a credit to an invoice for a customer
  12. Made a group inactive
  13. Updated an address for a customer
  14. Posted a useful tip (doesn't have to be work-related) in the CS chat
  15. Tracked a package
  16. Received an out of office message from someone
  17. Complimented a co-worker
  18. Emailed an invoice to a customer
  19. Set up a new group or new account
  20. Helped a customer from either CA, TX, or FL
  21. Sneezed while I was working
  22. Made someone laugh today
  23. Thanked customer for their business
  24. Talked out loud to myself