Applied acredit to aninvoice fora customerHelped a co-worker solvea customer'sproblemMadesomeonelaughtodayTrackedapackageThankedcustomerfor theirbusinessMade agroupinactiveTalkedout loudto myselfCreatedafeedbackEmailedan invoiceto acustomerCustomerrequestedpricinginfoPosted a usefultip (doesn'thave to bework-related) inthe CS chatReassureda worriedcustomerAskedcustomerabout theweatherHad astrangecall/emailrequestComplimenteda co-workerSneezedwhile IwasworkingSet up anew groupor newaccountUpdatedan addressfor acustomerEmailed orspoke withsomeone whohad a reportquestionHadtechnicaldifficultiestodayHelped acustomerfrom eitherCA, TX, orFLReceived anout of officemessagefromsomeoneSetsomeone upto haveaccess toMRCUsed anemoji inan emailApplied acredit to aninvoice fora customerHelped a co-worker solvea customer'sproblemMadesomeonelaughtodayTrackedapackageThankedcustomerfor theirbusinessMade agroupinactiveTalkedout loudto myselfCreatedafeedbackEmailedan invoiceto acustomerCustomerrequestedpricinginfoPosted a usefultip (doesn'thave to bework-related) inthe CS chatReassureda worriedcustomerAskedcustomerabout theweatherHad astrangecall/emailrequestComplimenteda co-workerSneezedwhile IwasworkingSet up anew groupor newaccountUpdatedan addressfor acustomerEmailed orspoke withsomeone whohad a reportquestionHadtechnicaldifficultiestodayHelped acustomerfrom eitherCA, TX, orFLReceived anout of officemessagefromsomeoneSetsomeone upto haveaccess toMRCUsed anemoji inan email

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Applied a credit to an invoice for a customer
  2. Helped a co-worker solve a customer's problem
  3. Made someone laugh today
  4. Tracked a package
  5. Thanked customer for their business
  6. Made a group inactive
  7. Talked out loud to myself
  8. Created a feedback
  9. Emailed an invoice to a customer
  10. Customer requested pricing info
  11. Posted a useful tip (doesn't have to be work-related) in the CS chat
  12. Reassured a worried customer
  13. Asked customer about the weather
  14. Had a strange call/email request
  15. Complimented a co-worker
  16. Sneezed while I was working
  17. Set up a new group or new account
  18. Updated an address for a customer
  19. Emailed or spoke with someone who had a report question
  20. Had technical difficulties today
  21. Helped a customer from either CA, TX, or FL
  22. Received an out of office message from someone
  23. Set someone up to have access to MRC
  24. Used an emoji in an email