HadtechnicaldifficultiestodayEmailedan invoiceto acustomerTrackedapackageCustomerrequestedpricinginfoSneezedwhile IwasworkingHad astrangecall/emailrequestTalkedout loudto myselfPosted a usefultip (doesn'thave to bework-related) inthe CS chatReassureda worriedcustomerThankedcustomerfor theirbusinessApplied acredit to aninvoice fora customerMadesomeonelaughtodayUsed anemoji inan emailAskedcustomerabout theweatherComplimenteda co-workerCreatedafeedbackSetsomeone upto haveaccess toMRCReceived anout of officemessagefromsomeoneEmailed orspoke withsomeone whohad a reportquestionHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemUpdatedan addressfor acustomerSet up anew groupor newaccountMade agroupinactiveHadtechnicaldifficultiestodayEmailedan invoiceto acustomerTrackedapackageCustomerrequestedpricinginfoSneezedwhile IwasworkingHad astrangecall/emailrequestTalkedout loudto myselfPosted a usefultip (doesn'thave to bework-related) inthe CS chatReassureda worriedcustomerThankedcustomerfor theirbusinessApplied acredit to aninvoice fora customerMadesomeonelaughtodayUsed anemoji inan emailAskedcustomerabout theweatherComplimenteda co-workerCreatedafeedbackSetsomeone upto haveaccess toMRCReceived anout of officemessagefromsomeoneEmailed orspoke withsomeone whohad a reportquestionHelped acustomerfrom eitherCA, TX, orFLHelped a co-worker solvea customer'sproblemUpdatedan addressfor acustomerSet up anew groupor newaccountMade agroupinactive

Customer Service Bingo Round 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had technical difficulties today
  2. Emailed an invoice to a customer
  3. Tracked a package
  4. Customer requested pricing info
  5. Sneezed while I was working
  6. Had a strange call/email request
  7. Talked out loud to myself
  8. Posted a useful tip (doesn't have to be work-related) in the CS chat
  9. Reassured a worried customer
  10. Thanked customer for their business
  11. Applied a credit to an invoice for a customer
  12. Made someone laugh today
  13. Used an emoji in an email
  14. Asked customer about the weather
  15. Complimented a co-worker
  16. Created a feedback
  17. Set someone up to have access to MRC
  18. Received an out of office message from someone
  19. Emailed or spoke with someone who had a report question
  20. Helped a customer from either CA, TX, or FL
  21. Helped a co-worker solve a customer's problem
  22. Updated an address for a customer
  23. Set up a new group or new account
  24. Made a group inactive