Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Express yourself in team chat using an emoji
2. Show Empathy to a customer
3. Make a customer smile through the phone with your service
4. Identify a caller on the Digital Awareness Pillar
5. Like a Service Week Post
6. Send a one way text
7. Identify a caller on the Digital Confidence Pillar
8. Start the day with a Can-do attitude
9. Promote taking a payment online
10. Receive a promoter Medallia or customer thank you
11. Share customer feedback
12. Took a stretch break
13. Share a tip in your team chat
14. Wish your Peers a Happy Customer Service Week
15. Said/heard "sorry I was on mute"
16. Took my break away from desk
17. Give a virtual High Five in Teams
18. Share your favorite quote in your team chat
19. Thank a peer in your team chat
20. Post to Viva Engage
21. Use Utterance on a call
22. Identify a caller on the Digital Guidance Pillar
23. Thank a Customer
24. Use Transfer With Notes in Workspace