UseUtteranceon a callTook astretchbreakShowEmpathyto acustomerGive avirtualHigh Fivein TeamsSaid/heard"sorry Iwas onmute"Identify acaller on theDigitalGuidancePillarStart theday with aCan-doattitudePromotetaking apaymentonlineSharecustomerfeedbackUse TransferWith NotesinWorkspaceShare yourfavoritequote in yourteam chatLike aServiceWeekPostReceive apromoterMedallia orcustomerthank youWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarIdentify acaller on theDigitalConfidencePillarPost toVivaEngageShare atip in yourteam chatTook mybreakaway fromdeskExpressyourself inteam chatusing anemojiMake acustomer smilethrough thephone withyour serviceThank apeer inyour teamchatThank aCustomerSend aone waytextUseUtteranceon a callTook astretchbreakShowEmpathyto acustomerGive avirtualHigh Fivein TeamsSaid/heard"sorry Iwas onmute"Identify acaller on theDigitalGuidancePillarStart theday with aCan-doattitudePromotetaking apaymentonlineSharecustomerfeedbackUse TransferWith NotesinWorkspaceShare yourfavoritequote in yourteam chatLike aServiceWeekPostReceive apromoterMedallia orcustomerthank youWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarIdentify acaller on theDigitalConfidencePillarPost toVivaEngageShare atip in yourteam chatTook mybreakaway fromdeskExpressyourself inteam chatusing anemojiMake acustomer smilethrough thephone withyour serviceThank apeer inyour teamchatThank aCustomerSend aone waytext

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Utterance on a call
  2. Took a stretch break
  3. Show Empathy to a customer
  4. Give a virtual High Five in Teams
  5. Said/heard "sorry I was on mute"
  6. Identify a caller on the Digital Guidance Pillar
  7. Start the day with a Can-do attitude
  8. Promote taking a payment online
  9. Share customer feedback
  10. Use Transfer With Notes in Workspace
  11. Share your favorite quote in your team chat
  12. Like a Service Week Post
  13. Receive a promoter Medallia or customer thank you
  14. Wish your Peers a Happy Customer Service Week
  15. Identify a caller on the Digital Awareness Pillar
  16. Identify a caller on the Digital Confidence Pillar
  17. Post to Viva Engage
  18. Share a tip in your team chat
  19. Took my break away from desk
  20. Express yourself in team chat using an emoji
  21. Make a customer smile through the phone with your service
  22. Thank a peer in your team chat
  23. Thank a Customer
  24. Send a one way text