(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Thank a Customer
Use Transfer With Notes in Workspace
Like a Service Week Post
Show Empathy to a customer
Identify a caller on the Digital Awareness Pillar
Use Utterance on a call
Receive a promoter Medallia or customer thank you
Send a one way text
Start the day with a Can-do attitude
Took my break away from desk
Share customer feedback
Identify a caller on the Digital Guidance Pillar
Took a stretch break
Wish your Peers a Happy Customer Service Week
Said/heard "sorry I was on mute"
Thank a peer in your team chat
Identify a caller on the Digital Confidence Pillar
Share a tip in your team chat
Give a virtual High Five in Teams
Post to Viva Engage
Promote taking a payment online
Express yourself in team chat using an emoji
Make a customer smile through the phone with your service
