Use TransferWith NotesinWorkspaceThank apeer inyour teamchatIdentify acaller on theDigitalGuidancePillarSharecustomerfeedbackExpressyourself inteam chatusing anemojiTook mybreakaway fromdeskPost toVivaEngageShare yourfavoritequote in yourteam chatThank aCustomerSaid/heard"sorry Iwas onmute"Receive apromoterMedallia orcustomerthank youShowEmpathyto acustomerUseUtteranceon a callWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarShare atip in yourteam chatSend aone waytextGive avirtualHigh Fivein TeamsLike aServiceWeekPostMake acustomer smilethrough thephone withyour serviceStart theday with aCan-doattitudeTook astretchbreakPromotetaking apaymentonlineIdentify acaller on theDigitalConfidencePillarUse TransferWith NotesinWorkspaceThank apeer inyour teamchatIdentify acaller on theDigitalGuidancePillarSharecustomerfeedbackExpressyourself inteam chatusing anemojiTook mybreakaway fromdeskPost toVivaEngageShare yourfavoritequote in yourteam chatThank aCustomerSaid/heard"sorry Iwas onmute"Receive apromoterMedallia orcustomerthank youShowEmpathyto acustomerUseUtteranceon a callWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarShare atip in yourteam chatSend aone waytextGive avirtualHigh Fivein TeamsLike aServiceWeekPostMake acustomer smilethrough thephone withyour serviceStart theday with aCan-doattitudeTook astretchbreakPromotetaking apaymentonlineIdentify acaller on theDigitalConfidencePillar

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Transfer With Notes in Workspace
  2. Thank a peer in your team chat
  3. Identify a caller on the Digital Guidance Pillar
  4. Share customer feedback
  5. Express yourself in team chat using an emoji
  6. Took my break away from desk
  7. Post to Viva Engage
  8. Share your favorite quote in your team chat
  9. Thank a Customer
  10. Said/heard "sorry I was on mute"
  11. Receive a promoter Medallia or customer thank you
  12. Show Empathy to a customer
  13. Use Utterance on a call
  14. Wish your Peers a Happy Customer Service Week
  15. Identify a caller on the Digital Awareness Pillar
  16. Share a tip in your team chat
  17. Send a one way text
  18. Give a virtual High Five in Teams
  19. Like a Service Week Post
  20. Make a customer smile through the phone with your service
  21. Start the day with a Can-do attitude
  22. Took a stretch break
  23. Promote taking a payment online
  24. Identify a caller on the Digital Confidence Pillar