(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Promote taking a payment online
Identify a caller on the Digital Guidance Pillar
Took a stretch break
Show Empathy to a customer
Thank a peer in your team chat
Thank a Customer
Give a virtual High Five in Teams
Start the day with a Can-do attitude
Express yourself in team chat using an emoji
Identify a caller on the Digital Confidence Pillar
Said/heard "sorry I was on mute"
Wish your Peers a Happy Customer Service Week
Share a tip in your team chat
Use Transfer With Notes in Workspace
Send a one way text
Use Utterance on a call
Receive a promoter Medallia or customer thank you
Post to Viva Engage
Share your favorite quote in your team chat
Share customer feedback
Make a customer smile through the phone with your service