Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Show Empathy to a customer
2. Share your favorite quote in your team chat
3. Make a customer smile through the phone with your service
4. Post to Viva Engage
5. Express yourself in team chat using an emoji
6. Took a stretch break
7. Took my break away from desk
8. Thank a Customer
9. Identify a caller on the Digital Confidence Pillar
10. Receive a promoter Medallia or customer thank you
11. Share a tip in your team chat
12. Promote taking a payment online
13. Share customer feedback
14. Identify a caller on the Digital Guidance Pillar
15. Use Transfer With Notes in Workspace
16. Use Utterance on a call
17. Said/heard "sorry I was on mute"
18. Start the day with a Can-do attitude
19. Wish your Peers a Happy Customer Service Week
20. Give a virtual High Five in Teams
21. Like a Service Week Post
22. Send a one way text
23. Identify a caller on the Digital Awareness Pillar
24. Thank a peer in your team chat