Took astretchbreakIdentify acaller on theDigitalConfidencePillarShowEmpathyto acustomerShare atip in yourteam chatPost toVivaEngageSaid/heard"sorry Iwas onmute"Use TransferWith NotesinWorkspaceExpressyourself inteam chatusing anemojiShare yourfavoritequote in yourteam chatSend aone waytextWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarGive avirtualHigh Fivein TeamsStart theday with aCan-doattitudeTook mybreakaway fromdeskLike aServiceWeekPostThank aCustomerReceive apromoterMedallia orcustomerthank youThank apeer inyour teamchatPromotetaking apaymentonlineUseUtteranceon a callMake acustomer smilethrough thephone withyour serviceSharecustomerfeedbackIdentify acaller on theDigitalGuidancePillarTook astretchbreakIdentify acaller on theDigitalConfidencePillarShowEmpathyto acustomerShare atip in yourteam chatPost toVivaEngageSaid/heard"sorry Iwas onmute"Use TransferWith NotesinWorkspaceExpressyourself inteam chatusing anemojiShare yourfavoritequote in yourteam chatSend aone waytextWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarGive avirtualHigh Fivein TeamsStart theday with aCan-doattitudeTook mybreakaway fromdeskLike aServiceWeekPostThank aCustomerReceive apromoterMedallia orcustomerthank youThank apeer inyour teamchatPromotetaking apaymentonlineUseUtteranceon a callMake acustomer smilethrough thephone withyour serviceSharecustomerfeedbackIdentify acaller on theDigitalGuidancePillar

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took a stretch break
  2. Identify a caller on the Digital Confidence Pillar
  3. Show Empathy to a customer
  4. Share a tip in your team chat
  5. Post to Viva Engage
  6. Said/heard "sorry I was on mute"
  7. Use Transfer With Notes in Workspace
  8. Express yourself in team chat using an emoji
  9. Share your favorite quote in your team chat
  10. Send a one way text
  11. Wish your Peers a Happy Customer Service Week
  12. Identify a caller on the Digital Awareness Pillar
  13. Give a virtual High Five in Teams
  14. Start the day with a Can-do attitude
  15. Took my break away from desk
  16. Like a Service Week Post
  17. Thank a Customer
  18. Receive a promoter Medallia or customer thank you
  19. Thank a peer in your team chat
  20. Promote taking a payment online
  21. Use Utterance on a call
  22. Make a customer smile through the phone with your service
  23. Share customer feedback
  24. Identify a caller on the Digital Guidance Pillar