Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Identify a caller on the Digital Awareness Pillar
2. Show Empathy to a customer
3. Share customer feedback
4. Like a Service Week Post
5. Start the day with a Can-do attitude
6. Share a tip in your team chat
7. Wish your Peers a Happy Customer Service Week
8. Make a customer smile through the phone with your service
9. Send a one way text
10. Promote taking a payment online
11. Share your favorite quote in your team chat
12. Took my break away from desk
13. Receive a promoter Medallia or customer thank you
14. Identify a caller on the Digital Confidence Pillar
15. Identify a caller on the Digital Guidance Pillar
16. Use Utterance on a call
17. Said/heard "sorry I was on mute"
18. Thank a peer in your team chat
19. Post to Viva Engage
20. Use Transfer With Notes in Workspace
21. Express yourself in team chat using an emoji
22. Give a virtual High Five in Teams
23. Took a stretch break
24. Thank a Customer