Receive apromoterMedallia orcustomerthank youExpressyourself inteam chatusing anemojiTook astretchbreakIdentify acaller on theDigitalAwarenessPillarWish yourPeers aHappyCustomerService WeekShare yourfavoritequote in yourteam chatUseUtteranceon a callShare atip in yourteam chatTook mybreakaway fromdeskStart theday with aCan-doattitudeThank aCustomerPost toVivaEngageLike aServiceWeekPostGive avirtualHigh Fivein TeamsSend aone waytextSaid/heard"sorry Iwas onmute"SharecustomerfeedbackIdentify acaller on theDigitalConfidencePillarThank apeer inyour teamchatIdentify acaller on theDigitalGuidancePillarPromotetaking apaymentonlineMake acustomer smilethrough thephone withyour serviceUse TransferWith NotesinWorkspaceShowEmpathyto acustomerReceive apromoterMedallia orcustomerthank youExpressyourself inteam chatusing anemojiTook astretchbreakIdentify acaller on theDigitalAwarenessPillarWish yourPeers aHappyCustomerService WeekShare yourfavoritequote in yourteam chatUseUtteranceon a callShare atip in yourteam chatTook mybreakaway fromdeskStart theday with aCan-doattitudeThank aCustomerPost toVivaEngageLike aServiceWeekPostGive avirtualHigh Fivein TeamsSend aone waytextSaid/heard"sorry Iwas onmute"SharecustomerfeedbackIdentify acaller on theDigitalConfidencePillarThank apeer inyour teamchatIdentify acaller on theDigitalGuidancePillarPromotetaking apaymentonlineMake acustomer smilethrough thephone withyour serviceUse TransferWith NotesinWorkspaceShowEmpathyto acustomer

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a promoter Medallia or customer thank you
  2. Express yourself in team chat using an emoji
  3. Took a stretch break
  4. Identify a caller on the Digital Awareness Pillar
  5. Wish your Peers a Happy Customer Service Week
  6. Share your favorite quote in your team chat
  7. Use Utterance on a call
  8. Share a tip in your team chat
  9. Took my break away from desk
  10. Start the day with a Can-do attitude
  11. Thank a Customer
  12. Post to Viva Engage
  13. Like a Service Week Post
  14. Give a virtual High Five in Teams
  15. Send a one way text
  16. Said/heard "sorry I was on mute"
  17. Share customer feedback
  18. Identify a caller on the Digital Confidence Pillar
  19. Thank a peer in your team chat
  20. Identify a caller on the Digital Guidance Pillar
  21. Promote taking a payment online
  22. Make a customer smile through the phone with your service
  23. Use Transfer With Notes in Workspace
  24. Show Empathy to a customer