Took mybreakaway fromdeskPost toVivaEngageUse TransferWith NotesinWorkspaceShowEmpathyto acustomerGive avirtualHigh Fivein TeamsTook astretchbreakExpressyourself inteam chatusing anemojiSaid/heard"sorry Iwas onmute"Thank aCustomerShare yourfavoritequote in yourteam chatReceive apromoterMedallia orcustomerthank youMake acustomer smilethrough thephone withyour serviceWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarIdentify acaller on theDigitalConfidencePillarUseUtteranceon a callLike aServiceWeekPostStart theday with aCan-doattitudeShare atip in yourteam chatSharecustomerfeedbackPromotetaking apaymentonlineThank apeer inyour teamchatSend aone waytextIdentify acaller on theDigitalGuidancePillarTook mybreakaway fromdeskPost toVivaEngageUse TransferWith NotesinWorkspaceShowEmpathyto acustomerGive avirtualHigh Fivein TeamsTook astretchbreakExpressyourself inteam chatusing anemojiSaid/heard"sorry Iwas onmute"Thank aCustomerShare yourfavoritequote in yourteam chatReceive apromoterMedallia orcustomerthank youMake acustomer smilethrough thephone withyour serviceWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalAwarenessPillarIdentify acaller on theDigitalConfidencePillarUseUtteranceon a callLike aServiceWeekPostStart theday with aCan-doattitudeShare atip in yourteam chatSharecustomerfeedbackPromotetaking apaymentonlineThank apeer inyour teamchatSend aone waytextIdentify acaller on theDigitalGuidancePillar

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took my break away from desk
  2. Post to Viva Engage
  3. Use Transfer With Notes in Workspace
  4. Show Empathy to a customer
  5. Give a virtual High Five in Teams
  6. Took a stretch break
  7. Express yourself in team chat using an emoji
  8. Said/heard "sorry I was on mute"
  9. Thank a Customer
  10. Share your favorite quote in your team chat
  11. Receive a promoter Medallia or customer thank you
  12. Make a customer smile through the phone with your service
  13. Wish your Peers a Happy Customer Service Week
  14. Identify a caller on the Digital Awareness Pillar
  15. Identify a caller on the Digital Confidence Pillar
  16. Use Utterance on a call
  17. Like a Service Week Post
  18. Start the day with a Can-do attitude
  19. Share a tip in your team chat
  20. Share customer feedback
  21. Promote taking a payment online
  22. Thank a peer in your team chat
  23. Send a one way text
  24. Identify a caller on the Digital Guidance Pillar