Give avirtualHigh Fivein TeamsSaid/heard"sorry Iwas onmute"Use TransferWith NotesinWorkspacePost toVivaEngageThank aCustomerShare yourfavoritequote in yourteam chatShare atip in yourteam chatReceive apromoterMedallia orcustomerthank youExpressyourself inteam chatusing anemojiStart theday with aCan-doattitudeWish yourPeers aHappyCustomerService WeekPromotetaking apaymentonlineIdentify acaller on theDigitalAwarenessPillarIdentify acaller on theDigitalConfidencePillarIdentify acaller on theDigitalGuidancePillarLike aServiceWeekPostMake acustomer smilethrough thephone withyour serviceThank apeer inyour teamchatShowEmpathyto acustomerTook mybreakaway fromdeskUseUtteranceon a callSharecustomerfeedbackSend aone waytextTook astretchbreakGive avirtualHigh Fivein TeamsSaid/heard"sorry Iwas onmute"Use TransferWith NotesinWorkspacePost toVivaEngageThank aCustomerShare yourfavoritequote in yourteam chatShare atip in yourteam chatReceive apromoterMedallia orcustomerthank youExpressyourself inteam chatusing anemojiStart theday with aCan-doattitudeWish yourPeers aHappyCustomerService WeekPromotetaking apaymentonlineIdentify acaller on theDigitalAwarenessPillarIdentify acaller on theDigitalConfidencePillarIdentify acaller on theDigitalGuidancePillarLike aServiceWeekPostMake acustomer smilethrough thephone withyour serviceThank apeer inyour teamchatShowEmpathyto acustomerTook mybreakaway fromdeskUseUtteranceon a callSharecustomerfeedbackSend aone waytextTook astretchbreak

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Give a virtual High Five in Teams
  2. Said/heard "sorry I was on mute"
  3. Use Transfer With Notes in Workspace
  4. Post to Viva Engage
  5. Thank a Customer
  6. Share your favorite quote in your team chat
  7. Share a tip in your team chat
  8. Receive a promoter Medallia or customer thank you
  9. Express yourself in team chat using an emoji
  10. Start the day with a Can-do attitude
  11. Wish your Peers a Happy Customer Service Week
  12. Promote taking a payment online
  13. Identify a caller on the Digital Awareness Pillar
  14. Identify a caller on the Digital Confidence Pillar
  15. Identify a caller on the Digital Guidance Pillar
  16. Like a Service Week Post
  17. Make a customer smile through the phone with your service
  18. Thank a peer in your team chat
  19. Show Empathy to a customer
  20. Took my break away from desk
  21. Use Utterance on a call
  22. Share customer feedback
  23. Send a one way text
  24. Took a stretch break