Identify acaller on theDigitalConfidencePillarPost toVivaEngageShare atip in yourteam chatReceive apromoterMedallia orcustomerthank youUse TransferWith NotesinWorkspaceSend aone waytextShowEmpathyto acustomerIdentify acaller on theDigitalAwarenessPillarLike aServiceWeekPostTook astretchbreakShare yourfavoritequote in yourteam chatSaid/heard"sorry Iwas onmute"Expressyourself inteam chatusing anemojiUseUtteranceon a callThank apeer inyour teamchatMake acustomer smilethrough thephone withyour servicePromotetaking apaymentonlineSharecustomerfeedbackGive avirtualHigh Fivein TeamsThank aCustomerStart theday with aCan-doattitudeIdentify acaller on theDigitalGuidancePillarTook mybreakaway fromdeskWish yourPeers aHappyCustomerService WeekIdentify acaller on theDigitalConfidencePillarPost toVivaEngageShare atip in yourteam chatReceive apromoterMedallia orcustomerthank youUse TransferWith NotesinWorkspaceSend aone waytextShowEmpathyto acustomerIdentify acaller on theDigitalAwarenessPillarLike aServiceWeekPostTook astretchbreakShare yourfavoritequote in yourteam chatSaid/heard"sorry Iwas onmute"Expressyourself inteam chatusing anemojiUseUtteranceon a callThank apeer inyour teamchatMake acustomer smilethrough thephone withyour servicePromotetaking apaymentonlineSharecustomerfeedbackGive avirtualHigh Fivein TeamsThank aCustomerStart theday with aCan-doattitudeIdentify acaller on theDigitalGuidancePillarTook mybreakaway fromdeskWish yourPeers aHappyCustomerService Week

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify a caller on the Digital Confidence Pillar
  2. Post to Viva Engage
  3. Share a tip in your team chat
  4. Receive a promoter Medallia or customer thank you
  5. Use Transfer With Notes in Workspace
  6. Send a one way text
  7. Show Empathy to a customer
  8. Identify a caller on the Digital Awareness Pillar
  9. Like a Service Week Post
  10. Took a stretch break
  11. Share your favorite quote in your team chat
  12. Said/heard "sorry I was on mute"
  13. Express yourself in team chat using an emoji
  14. Use Utterance on a call
  15. Thank a peer in your team chat
  16. Make a customer smile through the phone with your service
  17. Promote taking a payment online
  18. Share customer feedback
  19. Give a virtual High Five in Teams
  20. Thank a Customer
  21. Start the day with a Can-do attitude
  22. Identify a caller on the Digital Guidance Pillar
  23. Took my break away from desk
  24. Wish your Peers a Happy Customer Service Week