ShowEmpathyto acustomerPost toVivaEngageThank aCustomerGive avirtualHigh Fivein TeamsLike aServiceWeekPostSend aone waytextTook astretchbreakWish yourPeers aHappyCustomerService WeekTook mybreakaway fromdeskReceive apromoterMedallia orcustomerthank youExpressyourself inteam chatusing anemojiThank apeer inyour teamchatShare atip in yourteam chatUse TransferWith NotesinWorkspaceMake acustomer smilethrough thephone withyour serviceUseUtteranceon a callIdentify acaller on theDigitalConfidencePillarPromotetaking apaymentonlineShare yourfavoritequote in yourteam chatSharecustomerfeedbackIdentify acaller on theDigitalAwarenessPillarStart theday with aCan-doattitudeSaid/heard"sorry Iwas onmute"Identify acaller on theDigitalGuidancePillarShowEmpathyto acustomerPost toVivaEngageThank aCustomerGive avirtualHigh Fivein TeamsLike aServiceWeekPostSend aone waytextTook astretchbreakWish yourPeers aHappyCustomerService WeekTook mybreakaway fromdeskReceive apromoterMedallia orcustomerthank youExpressyourself inteam chatusing anemojiThank apeer inyour teamchatShare atip in yourteam chatUse TransferWith NotesinWorkspaceMake acustomer smilethrough thephone withyour serviceUseUtteranceon a callIdentify acaller on theDigitalConfidencePillarPromotetaking apaymentonlineShare yourfavoritequote in yourteam chatSharecustomerfeedbackIdentify acaller on theDigitalAwarenessPillarStart theday with aCan-doattitudeSaid/heard"sorry Iwas onmute"Identify acaller on theDigitalGuidancePillar

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Show Empathy to a customer
  2. Post to Viva Engage
  3. Thank a Customer
  4. Give a virtual High Five in Teams
  5. Like a Service Week Post
  6. Send a one way text
  7. Took a stretch break
  8. Wish your Peers a Happy Customer Service Week
  9. Took my break away from desk
  10. Receive a promoter Medallia or customer thank you
  11. Express yourself in team chat using an emoji
  12. Thank a peer in your team chat
  13. Share a tip in your team chat
  14. Use Transfer With Notes in Workspace
  15. Make a customer smile through the phone with your service
  16. Use Utterance on a call
  17. Identify a caller on the Digital Confidence Pillar
  18. Promote taking a payment online
  19. Share your favorite quote in your team chat
  20. Share customer feedback
  21. Identify a caller on the Digital Awareness Pillar
  22. Start the day with a Can-do attitude
  23. Said/heard "sorry I was on mute"
  24. Identify a caller on the Digital Guidance Pillar