(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Show Empathy to a customer
Share a tip in your team chat
Share customer feedback
Thank a Customer
Said/heard "sorry I was on mute"
Thank a peer in your team chat
Post to Viva Engage
Start the day with a Can-do attitude
Promote taking a payment online
Send a one way text
Identify a caller on the Digital Awareness Pillar
Use Utterance on a call
Give a virtual High Five in Teams
Wish your Peers a Happy Customer Service Week
Make a customer smile through the phone with your service
Took a stretch break
Express yourself in team chat using an emoji
Identify a caller on the Digital Confidence Pillar