(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Took a stretch break
Identify a caller on the Digital Confidence Pillar
Show Empathy to a customer
Share a tip in your team chat
Post to Viva Engage
Said/heard "sorry I was on mute"
Use Transfer With Notes in Workspace
Express yourself in team chat using an emoji
Share your favorite quote in your team chat
Send a one way text
Wish your Peers a Happy Customer Service Week
Identify a caller on the Digital Awareness Pillar
Give a virtual High Five in Teams
Start the day with a Can-do attitude
Took my break away from desk
Like a Service Week Post
Thank a Customer
Receive a promoter Medallia or customer thank you
Thank a peer in your team chat
Promote taking a payment online
Use Utterance on a call
Make a customer smile through the phone with your service