Start theday with aCan-doattitudeThank apeer inyour teamchatSaid/heard"sorry Iwas onmute"Wish yourPeers aHappyCustomerService WeekUseUtteranceon a callSend aone waytextLike aServiceWeekPostPromotetaking apaymentonlineUse TransferWith NotesinWorkspaceShare atip in yourteam chatPost toVivaEngageShare yourfavoritequote in yourteam chatThank aCustomerSharecustomerfeedbackReceive apromoterMedallia orcustomerthank youIdentify acaller on theDigitalGuidancePillarTook astretchbreakIdentify acaller on theDigitalConfidencePillarMake acustomer smilethrough thephone withyour serviceShowEmpathyto acustomerTook mybreakaway fromdeskExpressyourself inteam chatusing anemojiGive avirtualHigh Fivein TeamsIdentify acaller on theDigitalAwarenessPillarStart theday with aCan-doattitudeThank apeer inyour teamchatSaid/heard"sorry Iwas onmute"Wish yourPeers aHappyCustomerService WeekUseUtteranceon a callSend aone waytextLike aServiceWeekPostPromotetaking apaymentonlineUse TransferWith NotesinWorkspaceShare atip in yourteam chatPost toVivaEngageShare yourfavoritequote in yourteam chatThank aCustomerSharecustomerfeedbackReceive apromoterMedallia orcustomerthank youIdentify acaller on theDigitalGuidancePillarTook astretchbreakIdentify acaller on theDigitalConfidencePillarMake acustomer smilethrough thephone withyour serviceShowEmpathyto acustomerTook mybreakaway fromdeskExpressyourself inteam chatusing anemojiGive avirtualHigh Fivein TeamsIdentify acaller on theDigitalAwarenessPillar

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Start the day with a Can-do attitude
  2. Thank a peer in your team chat
  3. Said/heard "sorry I was on mute"
  4. Wish your Peers a Happy Customer Service Week
  5. Use Utterance on a call
  6. Send a one way text
  7. Like a Service Week Post
  8. Promote taking a payment online
  9. Use Transfer With Notes in Workspace
  10. Share a tip in your team chat
  11. Post to Viva Engage
  12. Share your favorite quote in your team chat
  13. Thank a Customer
  14. Share customer feedback
  15. Receive a promoter Medallia or customer thank you
  16. Identify a caller on the Digital Guidance Pillar
  17. Took a stretch break
  18. Identify a caller on the Digital Confidence Pillar
  19. Make a customer smile through the phone with your service
  20. Show Empathy to a customer
  21. Took my break away from desk
  22. Express yourself in team chat using an emoji
  23. Give a virtual High Five in Teams
  24. Identify a caller on the Digital Awareness Pillar