Promotetaking apaymentonlineIdentify acaller on theDigitalGuidancePillarTook astretchbreakShowEmpathyto acustomerThank apeer inyour teamchatThank aCustomerGive avirtualHigh Fivein TeamsStart theday with aCan-doattitudeExpressyourself inteam chatusing anemojiIdentify acaller on theDigitalConfidencePillarSaid/heard"sorry Iwas onmute"Wish yourPeers aHappyCustomerService WeekShare atip in yourteam chatUse TransferWith NotesinWorkspaceSend aone waytextUseUtteranceon a callReceive apromoterMedallia orcustomerthank youPost toVivaEngageShare yourfavoritequote in yourteam chatSharecustomerfeedbackMake acustomer smilethrough thephone withyour serviceTook mybreakaway fromdeskLike aServiceWeekPostIdentify acaller on theDigitalAwarenessPillarPromotetaking apaymentonlineIdentify acaller on theDigitalGuidancePillarTook astretchbreakShowEmpathyto acustomerThank apeer inyour teamchatThank aCustomerGive avirtualHigh Fivein TeamsStart theday with aCan-doattitudeExpressyourself inteam chatusing anemojiIdentify acaller on theDigitalConfidencePillarSaid/heard"sorry Iwas onmute"Wish yourPeers aHappyCustomerService WeekShare atip in yourteam chatUse TransferWith NotesinWorkspaceSend aone waytextUseUtteranceon a callReceive apromoterMedallia orcustomerthank youPost toVivaEngageShare yourfavoritequote in yourteam chatSharecustomerfeedbackMake acustomer smilethrough thephone withyour serviceTook mybreakaway fromdeskLike aServiceWeekPostIdentify acaller on theDigitalAwarenessPillar

Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Promote taking a payment online
  2. Identify a caller on the Digital Guidance Pillar
  3. Took a stretch break
  4. Show Empathy to a customer
  5. Thank a peer in your team chat
  6. Thank a Customer
  7. Give a virtual High Five in Teams
  8. Start the day with a Can-do attitude
  9. Express yourself in team chat using an emoji
  10. Identify a caller on the Digital Confidence Pillar
  11. Said/heard "sorry I was on mute"
  12. Wish your Peers a Happy Customer Service Week
  13. Share a tip in your team chat
  14. Use Transfer With Notes in Workspace
  15. Send a one way text
  16. Use Utterance on a call
  17. Receive a promoter Medallia or customer thank you
  18. Post to Viva Engage
  19. Share your favorite quote in your team chat
  20. Share customer feedback
  21. Make a customer smile through the phone with your service
  22. Took my break away from desk
  23. Like a Service Week Post
  24. Identify a caller on the Digital Awareness Pillar