Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Said/heard "sorry I was on mute"
2. Send a one way text
3. Identify a caller on the Digital Guidance Pillar
4. Share a tip in your team chat
5. Share your favorite quote in your team chat
6. Wish your Peers a Happy Customer Service Week
7. Thank a peer in your team chat
8. Make a customer smile through the phone with your service
9. Use Transfer With Notes in Workspace
10. Like a Service Week Post
11. Express yourself in team chat using an emoji
12. Identify a caller on the Digital Confidence Pillar
13. Start the day with a Can-do attitude
14. Took my break away from desk
15. Post to Viva Engage
16. Share customer feedback
17. Use Utterance on a call
18. Took a stretch break
19. Show Empathy to a customer
20. Promote taking a payment online
21. Identify a caller on the Digital Awareness Pillar
22. Thank a Customer
23. Receive a promoter Medallia or customer thank you
24. Give a virtual High Five in Teams