Customer Service Week 2024 BINGO!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Receive a promoter Medallia or customer thank you
2. Start the day with a Can-do attitude
3. Thank a Customer
4. Identify a caller on the Digital Confidence Pillar
5. Said/heard "sorry I was on mute"
6. Identify a caller on the Digital Awareness Pillar
7. Post to Viva Engage
8. Share a tip in your team chat
9. Make a customer smile through the phone with your service
10. Took a stretch break
11. Give a virtual High Five in Teams
12. Show Empathy to a customer
13. Identify a caller on the Digital Guidance Pillar
14. Promote taking a payment online
15. Share your favorite quote in your team chat
16. Share customer feedback
17. Use Utterance on a call
18. Like a Service Week Post
19. Took my break away from desk
20. Send a one way text
21. Thank a peer in your team chat
22. Express yourself in team chat using an emoji
23. Use Transfer With Notes in Workspace
24. Wish your Peers a Happy Customer Service Week