(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Promote taking a payment online
Identify a caller on the Digital Guidance Pillar
Post to Viva Engage
Use Utterance on a call
Give a virtual High Five in Teams
Share your favorite quote in your team chat
Express yourself in team chat using an emoji
Thank a Customer
Start the day with a Can-do attitude
Share customer feedback
Use Transfer With Notes in Workspace
Like a Service Week Post
Said/heard "sorry I was on mute"
Identify a caller on the Digital Awareness Pillar
Show Empathy to a customer
Wish your Peers a Happy Customer Service Week
Identify a caller on the Digital Confidence Pillar
Share a tip in your team chat
Took my break away from desk
Receive a promoter Medallia or customer thank you
Send a one way text
Make a customer smile through the phone with your service
