(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-Very helpful during stressful time.
I-Professional, courteous, and reassuring.
I-Your people really know what they're doing.
G- You were very sympathetic to our problem and took care of us.
I-Loved how quick, helpful and nice everyone was.
I- Very kind as they explained what I needed to do, and then re-explained when I didn’t catch it all.
O-Everything went smoothly - Just Great!
N-As they say; easy peasy
N-The person I talked to was very friendly, nice and explained everything well and made sure I was ok.
B-Moon
O-Excellent, courteous and very professional!
I-Prompt and polite representatives.
O- I was very impressed with the knowledge, patience, and courtesy/mannerly conversations I had with our adjuster.
I-I received the best service possible! From processing the claim to paying, it was the best experience I have had with insurance!
N-Oh my God, this was the best experience I have ever had.
G-It was flawless.
B-Galaxy
N-Very good service and professionalism.
G-I purchased a premium policy and I received premium results.
N-I was stressed out from the accident and felt like a fish out of water and she was very calming and walked me through it.
O-Given the complexity and sensitivity of the claim she handled it with expertise
B- constellations
I-Our adjuster went to bat for us.
G- This company has been the best insurance I have ever had and want everyone to know.
O-BEST Claim Adjuster and Nurse case manager that I have worked with in my 30-year career.
I-It could not of been a more smooth
process.
N-Superior Service.
O-Outstanding to work with.
G-My adjuster was very pleasant to deal with …she was very compassionate about my situation.
O-It was very easy no problems just the way I like it.
B-solar system
N-Excellent guidance and assistance.
N-It was a very easy experience.
B-Asteroid
I-Every single person I interact with at your company operates like they care, I wish all companies had a Team like yours.
B-Comet
B-Customer Service Week
N-When the call dropped, she took the time to call me back twice. great customer Service!
B-Cosmos
N-Relieved!
B-Astronomy
I-I felt pampered. Everything was taken care of for me. Painless.
O-This was our first claim with your company and it was great every step of the way!!
I-I was impressed with the speed, quality, and updates provided along the process
N-Everyone was helpful professional and kind.
N-Very helpful and made the process very easy and understandable.
I-I was very pleased and impressed with the speed and level of communication.
B-Venus
I-Kind, patient, you took a very difficult and stressful time and made it a put my mind at ease experience
N-He listened to me in between my tears, and he was so kind and understanding.
G-The process was seamless.
G-So smooth and hassle free.
B-cosmos
O-Everything was really great, good communication and easy to work with.
O- Always a pleasure professionally and personally. She is knowledgeable and personable which guarantees clear communication and understanding.
N-It was handled with an open mind and honest concern.
I-The whole process was incredibly easy.
G-The claims agent is very good and reassuring Pleasure working with him
N-Couldn't have been any easier.
G-Adjuster was informative, understanding, and worked quickly to assist.
G-Couldn’t have been a more positive experience.
O-Everything has gone flawlessly.
N-Excellent customer-oriented service.
G- Fantastic to work with.
O- Each time I spoke to someone it was the most comfortable/reassuring experience.
B-Neptune
B-Jupiter
B-Astronauts
B-Saturn
I-From beginning to the end, the process was effortless.
N-The experience made me feel very confident.
B-Mercury
N-Very grateful for their support in submitting this claim! Excellent customer service!
B-Gravity
O- Absolutely fantastic.
I-The adjustor's kindness was especially
appreciated during such a stressful time.
O- They walked me right through it and were very patient which was greatly appreciated.
B-Star
G-My claim representative was superb.
G- I would rate her higher than a 10 if I could.
G-Always top notch!
B-Above and Beyond
O-This was a very easy experience.
B-Mars
G-I couldn’t believe how quickly everything was handled.
O-Every one I communicated with was very knowledgeable and professional.
I-Wonderful customer service.
B-Orion
G-Notified me every step of the way, went out of her way to insure that all my questions were answered.
G-I was respected, listened to and the claim went through quickly.
N-Was great to have a comforting experience after the trauma of the accident.
O- I know I'm in good hands. She is professional, knowledgeable, and kind.
I-You gave us the assurance that you will work with us and you did.
O- The adjuster was so helpful, knowledgeable, she was fabulous.
G- Very kind and respectful whenever I called with a question. Very calm demeanor.
I-"You done good" Thank you.
G-His expertise and professionalism greatly reduced the distress our family experienced while dealing with home damage.
I-From beginning to end the Citizen Team was extremely helpful and empathetic.
I-Was a painless experience during a painful time!
O-Very professional!
O-Efficient and professional
B-Pluto
O- Wonderful and made it an easy process.
I-They kept me in the loop during every step.
N-They made this claim reporting experience, how can I say it, Enjoyable.
I- Everyone I spoke to showed compassion and knowledge in all aspects of my claim.
O-Prompt, courteous, informative and an all-around pleasure to be working with!
G- Honestly she made this process feel so easy and I feel super loyal to citizens insurance because of her.
I-Excellent and prompt communication.
B-Sun
G-Excellent uncomplicated service.
G- I can't say enough good things about my interactions.
I-I felt like the adjuster genuinely cared about my claim and wanted to do everything to make the process easy and unstressed.
N-Took the stress out of a stressful situation.
O-Top of this claim and any questions I have she responds quickly.
G-When she showed up to take measurements and write up our claim- it was like seeing an old friend! I don't know too many people who can say that about their adjuster.
N-My experience was wonderful.
N-Hopeful
G-Absolutely wonderful and very sympathetic about our loss.
B-planet
G-Helpful, cheerful, kind, and efficient.
O-The process was overall effective and efficient! Excellent customer care.
B-Space
O-This has been the best insurance claim experience I have had to date.
