AddressChangeSinglePointPaymentTakenUpdate/ChangeABCOwnershipChangeFollowedUp onitem outof SLASentRequestto PCMUsed aCheatSheetUsed aStationeryAuthorized3rd PartyAgent/AgentAssistantCallingFree!Call onOHIOissuedpolicyKubraPaymentTakenCall onFLORIDAissuedpolicyBeneficiaryChangeDe-Escalateda callAddressChangeSinglePointPaymentTakenUpdate/ChangeABCOwnershipChangeFollowedUp onitem outof SLASentRequestto PCMUsed aCheatSheetUsed aStationeryAuthorized3rd PartyAgent/AgentAssistantCallingFree!Call onOHIOissuedpolicyKubraPaymentTakenCall onFLORIDAissuedpolicyBeneficiaryChangeDe-Escalateda call

LCS Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
N
4
I
5
B
6
G
7
G
8
B
9
B
10
N
11
B
12
I
13
I
14
I
15
N
16
G
  1. N-Address Change
  2. G-SinglePoint Payment Taken
  3. N-Update/Change ABC
  4. I-Ownership Change
  5. B-Followed Up on item out of SLA
  6. G-Sent Request to PCM
  7. G-Used a Cheat Sheet
  8. B-Used a Stationery
  9. B-Authorized 3rd Party
  10. N-Agent/Agent Assistant Calling
  11. B-Free!
  12. I-Call on OHIO issued policy
  13. I-Kubra Payment Taken
  14. I-Call on FLORIDA issued policy
  15. N-Beneficiary Change
  16. G-De-Escalated a call