catchyourselfsaying"umm" toomuchHeadsetdiesMath istrickypax asksfor "quiet"roomPaxassumes airis included(it's not)Pax keptinterruptingme.Interestingchoice fora phoneticspellingpax upsetaboutsinglesupplementAnswerscall, whilebusy ordrivingPaxasks fora text.Pax calledme by thewrongname.Pax calls inbefore you areable to returnthe messagethey left like anhour ago.Pax has afunoutgoingmessagePax tells afunnystory orjoke."one lastquestion"which is the8th one lastquestionUsed my bestcustomerservice skillsto calm downpaxPax thinksyou are atelemarketerPax asksaboutinsuranceFORDutilizedPhonetagPax iseating/chewing PortalTroubleshootingPax isreluctant togive identifyinginfo (Name, #,etc.)Passengeris eatingwhiletalkingFunnycustomerservicememe in thegroup chat.Pax asks aquestion thatwas answeredin the docs wesentPax thinksthey arespeaking totheassociationpax hasaol emailaddressPaxmispronouncescompany name"Pay in fullDiscount"misunderstoodPax asksfor amanagerPax asksaboutbeddingAIDAusedUsesMascot toidentifyassociationcatchyourselfsaying"umm" toomuchHeadsetdiesMath istrickypax asksfor "quiet"roomPaxassumes airis included(it's not)Pax keptinterruptingme.Interestingchoice fora phoneticspellingpax upsetaboutsinglesupplementAnswerscall, whilebusy ordrivingPaxasks fora text.Pax calledme by thewrongname.Pax calls inbefore you areable to returnthe messagethey left like anhour ago.Pax has afunoutgoingmessagePax tells afunnystory orjoke."one lastquestion"which is the8th one lastquestionUsed my bestcustomerservice skillsto calm downpaxPax thinksyou are atelemarketerPax asksaboutinsuranceFORDutilizedPhonetagPax iseating/chewing PortalTroubleshootingPax isreluctant togive identifyinginfo (Name, #,etc.)Passengeris eatingwhiletalkingFunnycustomerservicememe in thegroup chat.Pax asks aquestion thatwas answeredin the docs wesentPax thinksthey arespeaking totheassociationpax hasaol emailaddressPaxmispronouncescompany name"Pay in fullDiscount"misunderstoodPax asksfor amanagerPax asksaboutbeddingAIDAusedUsesMascot toidentifyassociation

CUSTOMER SERVICE BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. catch yourself saying "umm" too much
  2. Headset dies
  3. Math is tricky
  4. pax asks for "quiet" room
  5. Pax assumes air is included (it's not)
  6. Pax kept interrupting me.
  7. Interesting choice for a phonetic spelling
  8. pax upset about single supplement
  9. Answers call, while busy or driving
  10. Pax asks for a text.
  11. Pax called me by the wrong name.
  12. Pax calls in before you are able to return the message they left like an hour ago.
  13. Pax has a fun outgoing message
  14. Pax tells a funny story or joke.
  15. "one last question" which is the 8th one last question
  16. Used my best customer service skills to calm down pax
  17. Pax thinks you are a telemarketer
  18. Pax asks about insurance
  19. F O R D utilized
  20. Phone tag
  21. Pax is eating/ chewing
  22. Portal Troubleshooting
  23. Pax is reluctant to give identifying info (Name, #, etc.)
  24. Passenger is eating while talking
  25. Funny customer service meme in the group chat.
  26. Pax asks a question that was answered in the docs we sent
  27. Pax thinks they are speaking to the association
  28. pax has aol email address
  29. Pax mispronounces company name
  30. "Pay in full Discount" misunderstood
  31. Pax asks for a manager
  32. Pax asks about bedding
  33. AIDA used
  34. Uses Mascot to identify association