Save amember whowas callingto Disenroll Over 85%ProductivityDay Medicaidonlymembercall Help aTeammatein thePODs ChatNew toMedicareEnrollment Membercries overthe phone Save/Sell toa memberwith a LetterQ in the firstname Sold A/Eto MedSuppmember Yelledat by amember Memberssends cudosemail tosupervisor forexcellentservice OSBEnrollment 8 hours ofOT total forOct 6,7,8(On thephone)10saves inone day! DoubleEnrollment Send 10E-SignAppsMembermentionstheelectionSendE-KIT Complete10 HRAsOver 12Enrollments10/3-10/14 ReviewedM3PFAQs witha memberUsed crosswalk/Docdelivery todetermineSAR/NR for amemberWrongCarrierCall Discuss newSSBCIrequirementswith amemberAgent findsmember withboth MS andMAPDRedeterminationfor DSNPMember Save amember whowas callingto Disenroll Over 85%ProductivityDay Medicaidonlymembercall Help aTeammatein thePODs ChatNew toMedicareEnrollment Membercries overthe phone Save/Sell toa memberwith a LetterQ in the firstname Sold A/Eto MedSuppmember Yelledat by amember Memberssends cudosemail tosupervisor forexcellentservice OSBEnrollment 8 hours ofOT total forOct 6,7,8(On thephone)10saves inone day! DoubleEnrollment Send 10E-SignAppsMembermentionstheelectionSendE-KIT Complete10 HRAsOver 12Enrollments10/3-10/14 ReviewedM3PFAQs witha memberUsed crosswalk/Docdelivery todetermineSAR/NR for amemberWrongCarrierCall Discuss newSSBCIrequirementswith amemberAgent findsmember withboth MS andMAPDRedeterminationfor DSNPMember 

Loyalty Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
O
4
I
5
G
6
G
7
B
8
N
9
N
10
I
11
B
12
G
13
I
14
B
15
N
16
O
17
I
18
O
19
O
20
B
21
O
22
B
23
G
24
I
25
N
  1. N-Save a member who was calling to Disenroll
  2. G-Over 85% Productivity Day
  3. O-Medicaid only member call
  4. I-Help a Teammate in the PODs Chat
  5. G-New to Medicare Enrollment
  6. G-Member cries over the phone
  7. B-Save/Sell to a member with a Letter Q in the first name
  8. N-Sold A/E to Med Supp member
  9. N-Yelled at by a member
  10. I-Members sends cudos email to supervisor for excellent service
  11. B-OSB Enrollment
  12. G-8 hours of OT total for Oct 6,7,8 (On the phone)
  13. I-10 saves in one day!
  14. B-Double Enrollment
  15. N-Send 10 E-Sign Apps
  16. O-Member mentions the election
  17. I-Send E-KIT
  18. O-Complete 10 HRAs
  19. O-Over 12 Enrollments 10/3-10/14
  20. B-Reviewed M3P FAQs with a member
  21. O-Used crosswalk /Docdelivery to determine SAR/NR for a member
  22. B-Wrong Carrier Call
  23. G-Discuss new SSBCI requirements with a member
  24. I-Agent finds member with both MS and MAPD
  25. N-Redetermination for DSNP Member