MembermentionstheelectionReviewedM3PFAQs witha memberOver 85%ProductivityDay New toMedicareEnrollment SendE-KIT WrongCarrierCall Discuss newSSBCIrequirementswith amemberAgent findsmember withboth MS andMAPDDoubleEnrollment 10saves inone day! OSBEnrollment Used crosswalk/Docdelivery todetermineSAR/NR for amemberMembercries overthe phone Yelledat by amember Help aTeammatein thePODs ChatSold A/Eto MedSuppmember Medicaidonlymembercall Memberssends cudosemail tosupervisor forexcellentservice Complete10 HRAsOver 12Enrollments10/3-10/14 Redeterminationfor DSNPMember Send 10E-SignAppsSave/Sell toa memberwith a LetterQ in the firstname Save amember whowas callingto Disenroll 8 hours ofOT total forOct 6,7,8(On thephone)MembermentionstheelectionReviewedM3PFAQs witha memberOver 85%ProductivityDay New toMedicareEnrollment SendE-KIT WrongCarrierCall Discuss newSSBCIrequirementswith amemberAgent findsmember withboth MS andMAPDDoubleEnrollment 10saves inone day! OSBEnrollment Used crosswalk/Docdelivery todetermineSAR/NR for amemberMembercries overthe phone Yelledat by amember Help aTeammatein thePODs ChatSold A/Eto MedSuppmember Medicaidonlymembercall Memberssends cudosemail tosupervisor forexcellentservice Complete10 HRAsOver 12Enrollments10/3-10/14 Redeterminationfor DSNPMember Send 10E-SignAppsSave/Sell toa memberwith a LetterQ in the firstname Save amember whowas callingto Disenroll 8 hours ofOT total forOct 6,7,8(On thephone)

Loyalty Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
B
3
G
4
G
5
I
6
B
7
G
8
I
9
B
10
I
11
B
12
O
13
G
14
N
15
I
16
N
17
O
18
I
19
O
20
O
21
N
22
N
23
B
24
N
25
G
  1. O-Member mentions the election
  2. B-Reviewed M3P FAQs with a member
  3. G-Over 85% Productivity Day
  4. G-New to Medicare Enrollment
  5. I-Send E-KIT
  6. B-Wrong Carrier Call
  7. G-Discuss new SSBCI requirements with a member
  8. I-Agent finds member with both MS and MAPD
  9. B-Double Enrollment
  10. I-10 saves in one day!
  11. B-OSB Enrollment
  12. O-Used crosswalk /Docdelivery to determine SAR/NR for a member
  13. G-Member cries over the phone
  14. N-Yelled at by a member
  15. I-Help a Teammate in the PODs Chat
  16. N-Sold A/E to Med Supp member
  17. O-Medicaid only member call
  18. I-Members sends cudos email to supervisor for excellent service
  19. O-Complete 10 HRAs
  20. O-Over 12 Enrollments 10/3-10/14
  21. N-Redetermination for DSNP Member
  22. N-Send 10 E-Sign Apps
  23. B-Save/Sell to a member with a Letter Q in the first name
  24. N-Save a member who was calling to Disenroll
  25. G-8 hours of OT total for Oct 6,7,8 (On the phone)