Redeterminationfor DSNPMember WrongCarrierCall 8 hours ofOT total forOct 6,7,8(On thephone)Complete10 HRAsDoubleEnrollment Sold A/Eto MedSuppmember Agent findsmember withboth MS andMAPDSend 10E-SignAppsOver 85%ProductivityDay Medicaidonlymembercall Used crosswalk/Docdelivery todetermineSAR/NR for amemberSave amember whowas callingto Disenroll SendE-KIT New toMedicareEnrollment Over 12Enrollments10/3-10/14 ReviewedM3PFAQs witha member10saves inone day! Membercries overthe phone MembermentionstheelectionHelp aTeammatein thePODs ChatMemberssends cudosemail tosupervisor forexcellentservice Yelledat by amember Discuss newSSBCIrequirementswith amemberOSBEnrollment Save/Sell toa memberwith a LetterQ in the firstname Redeterminationfor DSNPMember WrongCarrierCall 8 hours ofOT total forOct 6,7,8(On thephone)Complete10 HRAsDoubleEnrollment Sold A/Eto MedSuppmember Agent findsmember withboth MS andMAPDSend 10E-SignAppsOver 85%ProductivityDay Medicaidonlymembercall Used crosswalk/Docdelivery todetermineSAR/NR for amemberSave amember whowas callingto Disenroll SendE-KIT New toMedicareEnrollment Over 12Enrollments10/3-10/14 ReviewedM3PFAQs witha member10saves inone day! Membercries overthe phone MembermentionstheelectionHelp aTeammatein thePODs ChatMemberssends cudosemail tosupervisor forexcellentservice Yelledat by amember Discuss newSSBCIrequirementswith amemberOSBEnrollment Save/Sell toa memberwith a LetterQ in the firstname 

Loyalty Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
G
4
O
5
B
6
N
7
I
8
N
9
G
10
O
11
O
12
N
13
I
14
G
15
O
16
B
17
I
18
G
19
O
20
I
21
I
22
N
23
G
24
B
25
B
  1. N-Redetermination for DSNP Member
  2. B-Wrong Carrier Call
  3. G-8 hours of OT total for Oct 6,7,8 (On the phone)
  4. O-Complete 10 HRAs
  5. B-Double Enrollment
  6. N-Sold A/E to Med Supp member
  7. I-Agent finds member with both MS and MAPD
  8. N-Send 10 E-Sign Apps
  9. G-Over 85% Productivity Day
  10. O-Medicaid only member call
  11. O-Used crosswalk /Docdelivery to determine SAR/NR for a member
  12. N-Save a member who was calling to Disenroll
  13. I-Send E-KIT
  14. G-New to Medicare Enrollment
  15. O-Over 12 Enrollments 10/3-10/14
  16. B-Reviewed M3P FAQs with a member
  17. I-10 saves in one day!
  18. G-Member cries over the phone
  19. O-Member mentions the election
  20. I-Help a Teammate in the PODs Chat
  21. I-Members sends cudos email to supervisor for excellent service
  22. N-Yelled at by a member
  23. G-Discuss new SSBCI requirements with a member
  24. B-OSB Enrollment
  25. B-Save/Sell to a member with a Letter Q in the first name