Medicaidonlymembercall Used crosswalk/Docdelivery todetermineSAR/NR for amemberOver 85%ProductivityDay Send 10E-SignAppsSendE-KIT DoubleEnrollment Membercries overthe phone Yelledat by amember MembermentionstheelectionOSBEnrollment Sold A/Eto MedSuppmember Save amember whowas callingto Disenroll Redeterminationfor DSNPMember ReviewedM3PFAQs witha memberOver 12Enrollments10/3-10/14 Save/Sell toa memberwith a LetterQ in the firstname New toMedicareEnrollment Memberssends cudosemail tosupervisor forexcellentservice WrongCarrierCall Agent findsmember withboth MS andMAPD8 hours ofOT total forOct 6,7,8(On thephone)Discuss newSSBCIrequirementswith amemberHelp aTeammatein thePODs Chat10saves inone day! Complete10 HRAsMedicaidonlymembercall Used crosswalk/Docdelivery todetermineSAR/NR for amemberOver 85%ProductivityDay Send 10E-SignAppsSendE-KIT DoubleEnrollment Membercries overthe phone Yelledat by amember MembermentionstheelectionOSBEnrollment Sold A/Eto MedSuppmember Save amember whowas callingto Disenroll Redeterminationfor DSNPMember ReviewedM3PFAQs witha memberOver 12Enrollments10/3-10/14 Save/Sell toa memberwith a LetterQ in the firstname New toMedicareEnrollment Memberssends cudosemail tosupervisor forexcellentservice WrongCarrierCall Agent findsmember withboth MS andMAPD8 hours ofOT total forOct 6,7,8(On thephone)Discuss newSSBCIrequirementswith amemberHelp aTeammatein thePODs Chat10saves inone day! Complete10 HRAs

Loyalty Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
N
5
I
6
B
7
G
8
N
9
O
10
B
11
N
12
N
13
N
14
B
15
O
16
B
17
G
18
I
19
B
20
I
21
G
22
G
23
I
24
I
25
O
  1. O-Medicaid only member call
  2. O-Used crosswalk /Docdelivery to determine SAR/NR for a member
  3. G-Over 85% Productivity Day
  4. N-Send 10 E-Sign Apps
  5. I-Send E-KIT
  6. B-Double Enrollment
  7. G-Member cries over the phone
  8. N-Yelled at by a member
  9. O-Member mentions the election
  10. B-OSB Enrollment
  11. N-Sold A/E to Med Supp member
  12. N-Save a member who was calling to Disenroll
  13. N-Redetermination for DSNP Member
  14. B-Reviewed M3P FAQs with a member
  15. O-Over 12 Enrollments 10/3-10/14
  16. B-Save/Sell to a member with a Letter Q in the first name
  17. G-New to Medicare Enrollment
  18. I-Members sends cudos email to supervisor for excellent service
  19. B-Wrong Carrier Call
  20. I-Agent finds member with both MS and MAPD
  21. G-8 hours of OT total for Oct 6,7,8 (On the phone)
  22. G-Discuss new SSBCI requirements with a member
  23. I-Help a Teammate in the PODs Chat
  24. I-10 saves in one day!
  25. O-Complete 10 HRAs