Do yourbest toannoy anSMEMessageNikola andsay that he isthe best SPOSpecialistA customerthanked youfor yourexcellentserviceShared alessonlearned froma personalmistakeHelped acustomer makea decision thatsaved themtime or moneyComplete 3tickets inData DroidsCenterSend aKudos toone of yourcolleaguesHaveRecommenderoffer rate of75% or higherDelivered asolution thatsurprised thecustomerwith its speedTrained a newcolleague toavoid repeatingmistakes youmadeMeet withone of yourcolleaguesto drink abeer/juice.MessageBeatrice Albuand say thatshe is thecoolest personthat you knowProvidedfeedbackto improvea processClose 3tickets withtop box in2 daysApologized for amisunderstandingClose 4ticketsin 1 dayUsecameraduring your1:1 with TLRecord yourselfon video whilesinging thenational anthemand post in ZeroGravity OutpostUse Copilotsuggestionsin 2 casesResolved acustomer’s issueon the firstcall/collaborationPost a selfiewith you andyour workspacein the channelZero GravityOutpostWorked withanotherdepartment tosolve acustomerproblemClose theweek with0 bottomboxes.Have aweeklyCSAT of4.83 orhigherDo yourbest toannoy anSMEMessageNikola andsay that he isthe best SPOSpecialistA customerthanked youfor yourexcellentserviceShared alessonlearned froma personalmistakeHelped acustomer makea decision thatsaved themtime or moneyComplete 3tickets inData DroidsCenterSend aKudos toone of yourcolleaguesHaveRecommenderoffer rate of75% or higherDelivered asolution thatsurprised thecustomerwith its speedTrained a newcolleague toavoid repeatingmistakes youmadeMeet withone of yourcolleaguesto drink abeer/juice.MessageBeatrice Albuand say thatshe is thecoolest personthat you knowProvidedfeedbackto improvea processClose 3tickets withtop box in2 daysApologized for amisunderstandingClose 4ticketsin 1 dayUsecameraduring your1:1 with TLRecord yourselfon video whilesinging thenational anthemand post in ZeroGravity OutpostUse Copilotsuggestionsin 2 casesResolved acustomer’s issueon the firstcall/collaborationPost a selfiewith you andyour workspacein the channelZero GravityOutpostWorked withanotherdepartment tosolve acustomerproblemClose theweek with0 bottomboxes.Have aweeklyCSAT of4.83 orhigher

Galaxy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do your best to annoy an SME
  2. Message Nikola and say that he is the best SPO Specialist
  3. A customer thanked you for your excellent service
  4. Shared a lesson learned from a personal mistake
  5. Helped a customer make a decision that saved them time or money
  6. Complete 3 tickets in Data Droids Center
  7. Send a Kudos to one of your colleagues
  8. Have Recommender offer rate of 75% or higher
  9. Delivered a solution that surprised the customer with its speed
  10. Trained a new colleague to avoid repeating mistakes you made
  11. Meet with one of your colleagues to drink a beer/juice.
  12. Message Beatrice Albu and say that she is the coolest person that you know
  13. Provided feedback to improve a process
  14. Close 3 tickets with top box in 2 days
  15. Apologized for a misunderstanding
  16. Close 4 tickets in 1 day
  17. Use camera during your 1:1 with TL
  18. Record yourself on video while singing the national anthem and post in Zero Gravity Outpost
  19. Use Copilot suggestions in 2 cases
  20. Resolved a customer’s issue on the first call/collaboration
  21. Post a selfie with you and your workspace in the channel Zero Gravity Outpost
  22. Worked with another department to solve a customer problem
  23. Close the week with 0 bottom boxes.
  24. Have a weekly CSAT of 4.83 or higher