Trained a newcolleague toavoid repeatingmistakes youmadeUsecameraduring your1:1 with TLApologized for amisunderstandingMeet withone of yourcolleaguesto drink abeer/juice.Send aKudos toone of yourcolleaguesProvidedfeedbackto improvea processA customerthanked youfor yourexcellentserviceWorked withanotherdepartment tosolve acustomerproblemHave aweeklyCSAT of4.83 orhigherHelped acustomer makea decision thatsaved themtime or moneyUse Copilotsuggestionsin 2 casesMessageNikola andsay that he isthe best SPOSpecialistHaveRecommenderoffer rate of75% or higherClose theweek with0 bottomboxes.Close 3tickets withtop box in2 daysComplete 3tickets inData DroidsCenterClose 4ticketsin 1 dayResolved acustomer’s issueon the firstcall/collaborationDelivered asolution thatsurprised thecustomerwith its speedDo yourbest toannoy anSMEMessageBeatrice Albuand say thatshe is thecoolest personthat you knowRecord yourselfon video whilesinging thenational anthemand post in ZeroGravity OutpostShared alessonlearned froma personalmistakePost a selfiewith you andyour workspacein the channelZero GravityOutpostTrained a newcolleague toavoid repeatingmistakes youmadeUsecameraduring your1:1 with TLApologized for amisunderstandingMeet withone of yourcolleaguesto drink abeer/juice.Send aKudos toone of yourcolleaguesProvidedfeedbackto improvea processA customerthanked youfor yourexcellentserviceWorked withanotherdepartment tosolve acustomerproblemHave aweeklyCSAT of4.83 orhigherHelped acustomer makea decision thatsaved themtime or moneyUse Copilotsuggestionsin 2 casesMessageNikola andsay that he isthe best SPOSpecialistHaveRecommenderoffer rate of75% or higherClose theweek with0 bottomboxes.Close 3tickets withtop box in2 daysComplete 3tickets inData DroidsCenterClose 4ticketsin 1 dayResolved acustomer’s issueon the firstcall/collaborationDelivered asolution thatsurprised thecustomerwith its speedDo yourbest toannoy anSMEMessageBeatrice Albuand say thatshe is thecoolest personthat you knowRecord yourselfon video whilesinging thenational anthemand post in ZeroGravity OutpostShared alessonlearned froma personalmistakePost a selfiewith you andyour workspacein the channelZero GravityOutpost

Galaxy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Trained a new colleague to avoid repeating mistakes you made
  2. Use camera during your 1:1 with TL
  3. Apologized for a misunderstanding
  4. Meet with one of your colleagues to drink a beer/juice.
  5. Send a Kudos to one of your colleagues
  6. Provided feedback to improve a process
  7. A customer thanked you for your excellent service
  8. Worked with another department to solve a customer problem
  9. Have a weekly CSAT of 4.83 or higher
  10. Helped a customer make a decision that saved them time or money
  11. Use Copilot suggestions in 2 cases
  12. Message Nikola and say that he is the best SPO Specialist
  13. Have Recommender offer rate of 75% or higher
  14. Close the week with 0 bottom boxes.
  15. Close 3 tickets with top box in 2 days
  16. Complete 3 tickets in Data Droids Center
  17. Close 4 tickets in 1 day
  18. Resolved a customer’s issue on the first call/collaboration
  19. Delivered a solution that surprised the customer with its speed
  20. Do your best to annoy an SME
  21. Message Beatrice Albu and say that she is the coolest person that you know
  22. Record yourself on video while singing the national anthem and post in Zero Gravity Outpost
  23. Shared a lesson learned from a personal mistake
  24. Post a selfie with you and your workspace in the channel Zero Gravity Outpost