A customerthanked youfor yourexcellentserviceTrained a newcolleague toavoid repeatingmistakes youmadeApologized for amisunderstandingClose 4ticketsin 1 dayDelivered asolution thatsurprised thecustomerwith its speedShared alessonlearned froma personalmistakeMessageBeatrice Albuand say thatshe is thecoolest personthat you knowUsecameraduring your1:1 with TLResolved acustomer’s issueon the firstcall/collaborationWorked withanotherdepartment tosolve acustomerproblemClose 3tickets withtop box in2 daysComplete 3tickets inData DroidsCenterSend aKudos toone of yourcolleaguesDo yourbest toannoy anSMEProvidedfeedbackto improvea processPost a selfiewith you andyour workspacein the channelZero GravityOutpostHaveRecommenderoffer rate of75% or higherRecord yourselfon video whilesinging thenational anthemand post in ZeroGravity OutpostUse Copilotsuggestionsin 2 casesHave aweeklyCSAT of4.83 orhigherHelped acustomer makea decision thatsaved themtime or moneyMeet withone of yourcolleaguesto drink abeer/juice.MessageNikola andsay that he isthe best SPOSpecialistClose theweek with0 bottomboxes.A customerthanked youfor yourexcellentserviceTrained a newcolleague toavoid repeatingmistakes youmadeApologized for amisunderstandingClose 4ticketsin 1 dayDelivered asolution thatsurprised thecustomerwith its speedShared alessonlearned froma personalmistakeMessageBeatrice Albuand say thatshe is thecoolest personthat you knowUsecameraduring your1:1 with TLResolved acustomer’s issueon the firstcall/collaborationWorked withanotherdepartment tosolve acustomerproblemClose 3tickets withtop box in2 daysComplete 3tickets inData DroidsCenterSend aKudos toone of yourcolleaguesDo yourbest toannoy anSMEProvidedfeedbackto improvea processPost a selfiewith you andyour workspacein the channelZero GravityOutpostHaveRecommenderoffer rate of75% or higherRecord yourselfon video whilesinging thenational anthemand post in ZeroGravity OutpostUse Copilotsuggestionsin 2 casesHave aweeklyCSAT of4.83 orhigherHelped acustomer makea decision thatsaved themtime or moneyMeet withone of yourcolleaguesto drink abeer/juice.MessageNikola andsay that he isthe best SPOSpecialistClose theweek with0 bottomboxes.

Galaxy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A customer thanked you for your excellent service
  2. Trained a new colleague to avoid repeating mistakes you made
  3. Apologized for a misunderstanding
  4. Close 4 tickets in 1 day
  5. Delivered a solution that surprised the customer with its speed
  6. Shared a lesson learned from a personal mistake
  7. Message Beatrice Albu and say that she is the coolest person that you know
  8. Use camera during your 1:1 with TL
  9. Resolved a customer’s issue on the first call/collaboration
  10. Worked with another department to solve a customer problem
  11. Close 3 tickets with top box in 2 days
  12. Complete 3 tickets in Data Droids Center
  13. Send a Kudos to one of your colleagues
  14. Do your best to annoy an SME
  15. Provided feedback to improve a process
  16. Post a selfie with you and your workspace in the channel Zero Gravity Outpost
  17. Have Recommender offer rate of 75% or higher
  18. Record yourself on video while singing the national anthem and post in Zero Gravity Outpost
  19. Use Copilot suggestions in 2 cases
  20. Have a weekly CSAT of 4.83 or higher
  21. Helped a customer make a decision that saved them time or money
  22. Meet with one of your colleagues to drink a beer/juice.
  23. Message Nikola and say that he is the best SPO Specialist
  24. Close the week with 0 bottom boxes.