Complimenta managerComplimenta TeamLeadSubmit aKBsuggestionSubmit anidea toLRCCWINSSend acaller tocustomersolutionsExplainART toa callerCallITClear yourcache andcookiesTake 40calls ina dayTake a callforreinstatementCallercommentson theweatherPost ameme/gifin yourteam chatTransfera callerto claimsAsk enhancedauthenticationSubmitRICHOServicemore than1 policyon a callDe-escalatea callSend acopy of astatementStay out ofCSHelp/RESOfor 4 hours ina rowSubmit anaddresschangeRun asurrenderquoteTake acall from a3rd partySubmit anallocationchangeProvidecashvalueSend anerror toLRCCFIXReplyto anemailUse SSPforallocationdetailsGet acomplimentfrom acallerSend aloanrequestformRun aloanquoteReviewan issueillustrationEmailresolutionteamGo 10minuteswithoutgetting a callSend acaller to theillustrationsqueueFind apolicysearchingby SSNSpeakwith aTTEESend aHighFiveTake a callon a 10-year TermpolicyTake aCVIcallLaugh at acustomer'sjokeAttendahuddleSend aGIF in thelife groupchatTransfera call toRDRe addEFTComplimenta managerComplimenta TeamLeadSubmit aKBsuggestionSubmit anidea toLRCCWINSSend acaller tocustomersolutionsExplainART toa callerCallITClear yourcache andcookiesTake 40calls ina dayTake a callforreinstatementCallercommentson theweatherPost ameme/gifin yourteam chatTransfera callerto claimsAsk enhancedauthenticationSubmitRICHOServicemore than1 policyon a callDe-escalatea callSend acopy of astatementStay out ofCSHelp/RESOfor 4 hours ina rowSubmit anaddresschangeRun asurrenderquoteTake acall from a3rd partySubmit anallocationchangeProvidecashvalueSend anerror toLRCCFIXReplyto anemailUse SSPforallocationdetailsGet acomplimentfrom acallerSend aloanrequestformRun aloanquoteReviewan issueillustrationEmailresolutionteamGo 10minuteswithoutgetting a callSend acaller to theillustrationsqueueFind apolicysearchingby SSNSpeakwith aTTEESend aHighFiveTake a callon a 10-year TermpolicyTake aCVIcallLaugh at acustomer'sjokeAttendahuddleSend aGIF in thelife groupchatTransfera call toRDRe addEFT

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Compliment a manager
  2. Compliment a Team Lead
  3. Submit a KB suggestion
  4. Submit an idea to LRCCWINS
  5. Send a caller to customer solutions
  6. Explain ART to a caller
  7. Call IT
  8. Clear your cache and cookies
  9. Take 40 calls in a day
  10. Take a call for reinstatement
  11. Caller comments on the weather
  12. Post a meme/gif in your team chat
  13. Transfer a caller to claims
  14. Ask enhanced authentication
  15. Submit RICHO
  16. Service more than 1 policy on a call
  17. De-escalate a call
  18. Send a copy of a statement
  19. Stay out of CS Help/RESO for 4 hours in a row
  20. Submit an address change
  21. Run a surrender quote
  22. Take a call from a 3rd party
  23. Submit an allocation change
  24. Provide cash value
  25. Send an error to LRCCFIX
  26. Reply to an email
  27. Use SSP for allocation details
  28. Get a compliment from a caller
  29. Send a loan request form
  30. Run a loan quote
  31. Review an issue illustration
  32. Email resolution team
  33. Go 10 minutes without getting a call
  34. Send a caller to the illustrations queue
  35. Find a policy searching by SSN
  36. Speak with a TTEE
  37. Send a High Five
  38. Take a call on a 10-year Term policy
  39. Take a CVI call
  40. Laugh at a customer's joke
  41. Attend a huddle
  42. Send a GIF in the life group chat
  43. Transfer a call to RD
  44. Re add EFT