Take a callon a 10-year TermpolicyRe addEFTUse SSPforallocationdetailsSend acaller tocustomersolutionsDe-escalatea callComplimenta TeamLeadServicemore than1 policyon a callExplainART toa callerPost ameme/gifin yourteam chatStay out ofCSHelp/RESOfor 4 hours ina rowSend acopy of astatementSubmit anidea toLRCCWINSRun aloanquoteTransfera callerto claimsSubmit aKBsuggestionRun asurrenderquoteSubmitRICHOTake aCVIcallProvidecashvalueTake a callforreinstatementSpeakwith aTTEEAsk enhancedauthenticationTake 40calls ina dayEmailresolutionteamGo 10minuteswithoutgetting a callReplyto anemailLaugh at acustomer'sjokeComplimenta managerSend aloanrequestformCallercommentson theweatherSend acaller to theillustrationsqueueSubmit anaddresschangeSend aGIF in thelife groupchatGet acomplimentfrom acallerTake acall from a3rd partyAttendahuddleCallITTransfera call toRDSubmit anallocationchangeReviewan issueillustrationSend anerror toLRCCFIXSend aHighFiveClear yourcache andcookiesFind apolicysearchingby SSNTake a callon a 10-year TermpolicyRe addEFTUse SSPforallocationdetailsSend acaller tocustomersolutionsDe-escalatea callComplimenta TeamLeadServicemore than1 policyon a callExplainART toa callerPost ameme/gifin yourteam chatStay out ofCSHelp/RESOfor 4 hours ina rowSend acopy of astatementSubmit anidea toLRCCWINSRun aloanquoteTransfera callerto claimsSubmit aKBsuggestionRun asurrenderquoteSubmitRICHOTake aCVIcallProvidecashvalueTake a callforreinstatementSpeakwith aTTEEAsk enhancedauthenticationTake 40calls ina dayEmailresolutionteamGo 10minuteswithoutgetting a callReplyto anemailLaugh at acustomer'sjokeComplimenta managerSend aloanrequestformCallercommentson theweatherSend acaller to theillustrationsqueueSubmit anaddresschangeSend aGIF in thelife groupchatGet acomplimentfrom acallerTake acall from a3rd partyAttendahuddleCallITTransfera call toRDSubmit anallocationchangeReviewan issueillustrationSend anerror toLRCCFIXSend aHighFiveClear yourcache andcookiesFind apolicysearchingby SSN

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. Take a call on a 10-year Term policy
  2. Re add EFT
  3. Use SSP for allocation details
  4. Send a caller to customer solutions
  5. De-escalate a call
  6. Compliment a Team Lead
  7. Service more than 1 policy on a call
  8. Explain ART to a caller
  9. Post a meme/gif in your team chat
  10. Stay out of CS Help/RESO for 4 hours in a row
  11. Send a copy of a statement
  12. Submit an idea to LRCCWINS
  13. Run a loan quote
  14. Transfer a caller to claims
  15. Submit a KB suggestion
  16. Run a surrender quote
  17. Submit RICHO
  18. Take a CVI call
  19. Provide cash value
  20. Take a call for reinstatement
  21. Speak with a TTEE
  22. Ask enhanced authentication
  23. Take 40 calls in a day
  24. Email resolution team
  25. Go 10 minutes without getting a call
  26. Reply to an email
  27. Laugh at a customer's joke
  28. Compliment a manager
  29. Send a loan request form
  30. Caller comments on the weather
  31. Send a caller to the illustrations queue
  32. Submit an address change
  33. Send a GIF in the life group chat
  34. Get a compliment from a caller
  35. Take a call from a 3rd party
  36. Attend a huddle
  37. Call IT
  38. Transfer a call to RD
  39. Submit an allocation change
  40. Review an issue illustration
  41. Send an error to LRCCFIX
  42. Send a High Five
  43. Clear your cache and cookies
  44. Find a policy searching by SSN