Submit aKBsuggestionSubmitRICHOLaugh at acustomer'sjokeSend aHighFiveSubmit anaddresschangeFind apolicysearchingby SSNSend acaller to theillustrationsqueueRun aloanquoteStay out ofCSHelp/RESOfor 4 hours ina rowReviewan issueillustrationSend aloanrequestformDe-escalatea callTake 40calls ina dayComplimenta TeamLeadSend acaller tocustomersolutionsEmailresolutionteamUse SSPforallocationdetailsAsk enhancedauthenticationSend acopy of astatementRun asurrenderquoteSubmit anidea toLRCCWINSTake aCVIcallCallITServicemore than1 policyon a callSend anerror toLRCCFIXTake a callon a 10-year TermpolicyTake a callforreinstatementGet acomplimentfrom acallerTake acall from a3rd partyClear yourcache andcookiesTransfera callerto claimsSpeakwith aTTEEGo 10minuteswithoutgetting a callSend aGIF in thelife groupchatAttendahuddleReplyto anemailPost ameme/gifin yourteam chatCallercommentson theweatherProvidecashvalueTransfera call toRDComplimenta managerSubmit anallocationchangeRe addEFTExplainART toa callerSubmit aKBsuggestionSubmitRICHOLaugh at acustomer'sjokeSend aHighFiveSubmit anaddresschangeFind apolicysearchingby SSNSend acaller to theillustrationsqueueRun aloanquoteStay out ofCSHelp/RESOfor 4 hours ina rowReviewan issueillustrationSend aloanrequestformDe-escalatea callTake 40calls ina dayComplimenta TeamLeadSend acaller tocustomersolutionsEmailresolutionteamUse SSPforallocationdetailsAsk enhancedauthenticationSend acopy of astatementRun asurrenderquoteSubmit anidea toLRCCWINSTake aCVIcallCallITServicemore than1 policyon a callSend anerror toLRCCFIXTake a callon a 10-year TermpolicyTake a callforreinstatementGet acomplimentfrom acallerTake acall from a3rd partyClear yourcache andcookiesTransfera callerto claimsSpeakwith aTTEEGo 10minuteswithoutgetting a callSend aGIF in thelife groupchatAttendahuddleReplyto anemailPost ameme/gifin yourteam chatCallercommentson theweatherProvidecashvalueTransfera call toRDComplimenta managerSubmit anallocationchangeRe addEFTExplainART toa caller

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit a KB suggestion
  2. Submit RICHO
  3. Laugh at a customer's joke
  4. Send a High Five
  5. Submit an address change
  6. Find a policy searching by SSN
  7. Send a caller to the illustrations queue
  8. Run a loan quote
  9. Stay out of CS Help/RESO for 4 hours in a row
  10. Review an issue illustration
  11. Send a loan request form
  12. De-escalate a call
  13. Take 40 calls in a day
  14. Compliment a Team Lead
  15. Send a caller to customer solutions
  16. Email resolution team
  17. Use SSP for allocation details
  18. Ask enhanced authentication
  19. Send a copy of a statement
  20. Run a surrender quote
  21. Submit an idea to LRCCWINS
  22. Take a CVI call
  23. Call IT
  24. Service more than 1 policy on a call
  25. Send an error to LRCCFIX
  26. Take a call on a 10-year Term policy
  27. Take a call for reinstatement
  28. Get a compliment from a caller
  29. Take a call from a 3rd party
  30. Clear your cache and cookies
  31. Transfer a caller to claims
  32. Speak with a TTEE
  33. Go 10 minutes without getting a call
  34. Send a GIF in the life group chat
  35. Attend a huddle
  36. Reply to an email
  37. Post a meme/gif in your team chat
  38. Caller comments on the weather
  39. Provide cash value
  40. Transfer a call to RD
  41. Compliment a manager
  42. Submit an allocation change
  43. Re add EFT
  44. Explain ART to a caller