Take 40calls ina dayReviewan issueillustrationAttendahuddleSend anerror toLRCCFIXTake acall from a3rd partyCallercommentson theweatherPost ameme/gifin yourteam chatComplimenta TeamLeadFind apolicysearchingby SSNTake a callforreinstatementRun aloanquoteSpeakwith aTTEETake aCVIcallRun asurrenderquoteSend aGIF in thelife groupchatReplyto anemailSubmit anaddresschangeSend acaller to theillustrationsqueueSend aHighFiveAsk enhancedauthenticationRe addEFTGet acomplimentfrom acallerSend aloanrequestformSubmit aKBsuggestionCallITServicemore than1 policyon a callTransfera callerto claimsUse SSPforallocationdetailsGo 10minuteswithoutgetting a callSubmit anallocationchangeDe-escalatea callStay out ofCSHelp/RESOfor 4 hours ina rowSubmit anidea toLRCCWINSExplainART toa callerTake a callon a 10-year TermpolicyLaugh at acustomer'sjokeComplimenta managerSend acopy of astatementEmailresolutionteamTransfera call toRDProvidecashvalueSubmitRICHOSend acaller tocustomersolutionsClear yourcache andcookiesTake 40calls ina dayReviewan issueillustrationAttendahuddleSend anerror toLRCCFIXTake acall from a3rd partyCallercommentson theweatherPost ameme/gifin yourteam chatComplimenta TeamLeadFind apolicysearchingby SSNTake a callforreinstatementRun aloanquoteSpeakwith aTTEETake aCVIcallRun asurrenderquoteSend aGIF in thelife groupchatReplyto anemailSubmit anaddresschangeSend acaller to theillustrationsqueueSend aHighFiveAsk enhancedauthenticationRe addEFTGet acomplimentfrom acallerSend aloanrequestformSubmit aKBsuggestionCallITServicemore than1 policyon a callTransfera callerto claimsUse SSPforallocationdetailsGo 10minuteswithoutgetting a callSubmit anallocationchangeDe-escalatea callStay out ofCSHelp/RESOfor 4 hours ina rowSubmit anidea toLRCCWINSExplainART toa callerTake a callon a 10-year TermpolicyLaugh at acustomer'sjokeComplimenta managerSend acopy of astatementEmailresolutionteamTransfera call toRDProvidecashvalueSubmitRICHOSend acaller tocustomersolutionsClear yourcache andcookies

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 40 calls in a day
  2. Review an issue illustration
  3. Attend a huddle
  4. Send an error to LRCCFIX
  5. Take a call from a 3rd party
  6. Caller comments on the weather
  7. Post a meme/gif in your team chat
  8. Compliment a Team Lead
  9. Find a policy searching by SSN
  10. Take a call for reinstatement
  11. Run a loan quote
  12. Speak with a TTEE
  13. Take a CVI call
  14. Run a surrender quote
  15. Send a GIF in the life group chat
  16. Reply to an email
  17. Submit an address change
  18. Send a caller to the illustrations queue
  19. Send a High Five
  20. Ask enhanced authentication
  21. Re add EFT
  22. Get a compliment from a caller
  23. Send a loan request form
  24. Submit a KB suggestion
  25. Call IT
  26. Service more than 1 policy on a call
  27. Transfer a caller to claims
  28. Use SSP for allocation details
  29. Go 10 minutes without getting a call
  30. Submit an allocation change
  31. De-escalate a call
  32. Stay out of CS Help/RESO for 4 hours in a row
  33. Submit an idea to LRCCWINS
  34. Explain ART to a caller
  35. Take a call on a 10-year Term policy
  36. Laugh at a customer's joke
  37. Compliment a manager
  38. Send a copy of a statement
  39. Email resolution team
  40. Transfer a call to RD
  41. Provide cash value
  42. Submit RICHO
  43. Send a caller to customer solutions
  44. Clear your cache and cookies