Take a callon a 10-year TermpolicyTake 40calls ina dayAsk enhancedauthenticationReviewan issueillustrationUse SSPforallocationdetailsCallercommentson theweatherPost ameme/gifin yourteam chatSubmit anallocationchangeSend acaller to theillustrationsqueueSpeakwith aTTEEGo 10minuteswithoutgetting a callTransfera callerto claimsServicemore than1 policyon a callComplimenta TeamLeadReplyto anemailExplainART toa callerEmailresolutionteamAttendahuddleSend aGIF in thelife groupchatGet acomplimentfrom acallerRe addEFTProvidecashvalueTake a callforreinstatementSubmit anidea toLRCCWINSTake acall from a3rd partyTransfera call toRDSend acaller tocustomersolutionsSubmit aKBsuggestionSubmitRICHORun aloanquoteSubmit anaddresschangeStay out ofCSHelp/RESOfor 4 hours ina rowRun asurrenderquoteTake aCVIcallFind apolicysearchingby SSNComplimenta managerDe-escalatea callSend acopy of astatementLaugh at acustomer'sjokeSend aHighFiveSend aloanrequestformCallITSend anerror toLRCCFIXClear yourcache andcookiesTake a callon a 10-year TermpolicyTake 40calls ina dayAsk enhancedauthenticationReviewan issueillustrationUse SSPforallocationdetailsCallercommentson theweatherPost ameme/gifin yourteam chatSubmit anallocationchangeSend acaller to theillustrationsqueueSpeakwith aTTEEGo 10minuteswithoutgetting a callTransfera callerto claimsServicemore than1 policyon a callComplimenta TeamLeadReplyto anemailExplainART toa callerEmailresolutionteamAttendahuddleSend aGIF in thelife groupchatGet acomplimentfrom acallerRe addEFTProvidecashvalueTake a callforreinstatementSubmit anidea toLRCCWINSTake acall from a3rd partyTransfera call toRDSend acaller tocustomersolutionsSubmit aKBsuggestionSubmitRICHORun aloanquoteSubmit anaddresschangeStay out ofCSHelp/RESOfor 4 hours ina rowRun asurrenderquoteTake aCVIcallFind apolicysearchingby SSNComplimenta managerDe-escalatea callSend acopy of astatementLaugh at acustomer'sjokeSend aHighFiveSend aloanrequestformCallITSend anerror toLRCCFIXClear yourcache andcookies

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a call on a 10-year Term policy
  2. Take 40 calls in a day
  3. Ask enhanced authentication
  4. Review an issue illustration
  5. Use SSP for allocation details
  6. Caller comments on the weather
  7. Post a meme/gif in your team chat
  8. Submit an allocation change
  9. Send a caller to the illustrations queue
  10. Speak with a TTEE
  11. Go 10 minutes without getting a call
  12. Transfer a caller to claims
  13. Service more than 1 policy on a call
  14. Compliment a Team Lead
  15. Reply to an email
  16. Explain ART to a caller
  17. Email resolution team
  18. Attend a huddle
  19. Send a GIF in the life group chat
  20. Get a compliment from a caller
  21. Re add EFT
  22. Provide cash value
  23. Take a call for reinstatement
  24. Submit an idea to LRCCWINS
  25. Take a call from a 3rd party
  26. Transfer a call to RD
  27. Send a caller to customer solutions
  28. Submit a KB suggestion
  29. Submit RICHO
  30. Run a loan quote
  31. Submit an address change
  32. Stay out of CS Help/RESO for 4 hours in a row
  33. Run a surrender quote
  34. Take a CVI call
  35. Find a policy searching by SSN
  36. Compliment a manager
  37. De-escalate a call
  38. Send a copy of a statement
  39. Laugh at a customer's joke
  40. Send a High Five
  41. Send a loan request form
  42. Call IT
  43. Send an error to LRCCFIX
  44. Clear your cache and cookies