Submit anaddresschangeSubmit aKBsuggestionStay out ofCSHelp/RESOfor 4 hours ina rowSend anerror toLRCCFIXRun asurrenderquoteProvidecashvaluePost ameme/gifin yourteam chatSend acaller tocustomersolutionsExplainART toa callerGet acomplimentfrom acallerComplimenta managerSubmit anidea toLRCCWINSTake 40calls ina daySend aHighFiveSend acaller to theillustrationsqueueRun aloanquoteReplyto anemailRe addEFTSend aloanrequestformTake a callon a 10-year TermpolicySpeakwith aTTEEGo 10minuteswithoutgetting a callTake aCVIcallFind apolicysearchingby SSNCallITServicemore than1 policyon a callDe-escalatea callTake acall from a3rd partyTake a callforreinstatementSend aGIF in thelife groupchatUse SSPforallocationdetailsSend acopy of astatementTransfera callerto claimsComplimenta TeamLeadClear yourcache andcookiesTransfera call toRDSubmitRICHOLaugh at acustomer'sjokeEmailresolutionteamCallercommentson theweatherAsk enhancedauthenticationSubmit anallocationchangeReviewan issueillustrationAttendahuddleSubmit anaddresschangeSubmit aKBsuggestionStay out ofCSHelp/RESOfor 4 hours ina rowSend anerror toLRCCFIXRun asurrenderquoteProvidecashvaluePost ameme/gifin yourteam chatSend acaller tocustomersolutionsExplainART toa callerGet acomplimentfrom acallerComplimenta managerSubmit anidea toLRCCWINSTake 40calls ina daySend aHighFiveSend acaller to theillustrationsqueueRun aloanquoteReplyto anemailRe addEFTSend aloanrequestformTake a callon a 10-year TermpolicySpeakwith aTTEEGo 10minuteswithoutgetting a callTake aCVIcallFind apolicysearchingby SSNCallITServicemore than1 policyon a callDe-escalatea callTake acall from a3rd partyTake a callforreinstatementSend aGIF in thelife groupchatUse SSPforallocationdetailsSend acopy of astatementTransfera callerto claimsComplimenta TeamLeadClear yourcache andcookiesTransfera call toRDSubmitRICHOLaugh at acustomer'sjokeEmailresolutionteamCallercommentson theweatherAsk enhancedauthenticationSubmit anallocationchangeReviewan issueillustrationAttendahuddle

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit an address change
  2. Submit a KB suggestion
  3. Stay out of CS Help/RESO for 4 hours in a row
  4. Send an error to LRCCFIX
  5. Run a surrender quote
  6. Provide cash value
  7. Post a meme/gif in your team chat
  8. Send a caller to customer solutions
  9. Explain ART to a caller
  10. Get a compliment from a caller
  11. Compliment a manager
  12. Submit an idea to LRCCWINS
  13. Take 40 calls in a day
  14. Send a High Five
  15. Send a caller to the illustrations queue
  16. Run a loan quote
  17. Reply to an email
  18. Re add EFT
  19. Send a loan request form
  20. Take a call on a 10-year Term policy
  21. Speak with a TTEE
  22. Go 10 minutes without getting a call
  23. Take a CVI call
  24. Find a policy searching by SSN
  25. Call IT
  26. Service more than 1 policy on a call
  27. De-escalate a call
  28. Take a call from a 3rd party
  29. Take a call for reinstatement
  30. Send a GIF in the life group chat
  31. Use SSP for allocation details
  32. Send a copy of a statement
  33. Transfer a caller to claims
  34. Compliment a Team Lead
  35. Clear your cache and cookies
  36. Transfer a call to RD
  37. Submit RICHO
  38. Laugh at a customer's joke
  39. Email resolution team
  40. Caller comments on the weather
  41. Ask enhanced authentication
  42. Submit an allocation change
  43. Review an issue illustration
  44. Attend a huddle