SubmitRICHOTake a callon a 10-year TermpolicyGo 10minuteswithoutgetting a callSend aHighFiveSend acaller tocustomersolutionsRun aloanquoteSubmit anidea toLRCCWINSPost ameme/gifin yourteam chatComplimenta managerSubmit anallocationchangeUse SSPforallocationdetailsReviewan issueillustrationTransfera callerto claimsTake a callforreinstatementSpeakwith aTTEEDe-escalatea callGet acomplimentfrom acallerTake 40calls ina dayExplainART toa callerAttendahuddleProvidecashvalueFind apolicysearchingby SSNStay out ofCSHelp/RESOfor 4 hours ina rowRe addEFTCallITRun asurrenderquoteTake aCVIcallSend aloanrequestformReplyto anemailSend aGIF in thelife groupchatSubmit aKBsuggestionEmailresolutionteamComplimenta TeamLeadAsk enhancedauthenticationSend anerror toLRCCFIXTake acall from a3rd partySubmit anaddresschangeServicemore than1 policyon a callCallercommentson theweatherSend acaller to theillustrationsqueueSend acopy of astatementLaugh at acustomer'sjokeClear yourcache andcookiesTransfera call toRDSubmitRICHOTake a callon a 10-year TermpolicyGo 10minuteswithoutgetting a callSend aHighFiveSend acaller tocustomersolutionsRun aloanquoteSubmit anidea toLRCCWINSPost ameme/gifin yourteam chatComplimenta managerSubmit anallocationchangeUse SSPforallocationdetailsReviewan issueillustrationTransfera callerto claimsTake a callforreinstatementSpeakwith aTTEEDe-escalatea callGet acomplimentfrom acallerTake 40calls ina dayExplainART toa callerAttendahuddleProvidecashvalueFind apolicysearchingby SSNStay out ofCSHelp/RESOfor 4 hours ina rowRe addEFTCallITRun asurrenderquoteTake aCVIcallSend aloanrequestformReplyto anemailSend aGIF in thelife groupchatSubmit aKBsuggestionEmailresolutionteamComplimenta TeamLeadAsk enhancedauthenticationSend anerror toLRCCFIXTake acall from a3rd partySubmit anaddresschangeServicemore than1 policyon a callCallercommentson theweatherSend acaller to theillustrationsqueueSend acopy of astatementLaugh at acustomer'sjokeClear yourcache andcookiesTransfera call toRD

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submit RICHO
  2. Take a call on a 10-year Term policy
  3. Go 10 minutes without getting a call
  4. Send a High Five
  5. Send a caller to customer solutions
  6. Run a loan quote
  7. Submit an idea to LRCCWINS
  8. Post a meme/gif in your team chat
  9. Compliment a manager
  10. Submit an allocation change
  11. Use SSP for allocation details
  12. Review an issue illustration
  13. Transfer a caller to claims
  14. Take a call for reinstatement
  15. Speak with a TTEE
  16. De-escalate a call
  17. Get a compliment from a caller
  18. Take 40 calls in a day
  19. Explain ART to a caller
  20. Attend a huddle
  21. Provide cash value
  22. Find a policy searching by SSN
  23. Stay out of CS Help/RESO for 4 hours in a row
  24. Re add EFT
  25. Call IT
  26. Run a surrender quote
  27. Take a CVI call
  28. Send a loan request form
  29. Reply to an email
  30. Send a GIF in the life group chat
  31. Submit a KB suggestion
  32. Email resolution team
  33. Compliment a Team Lead
  34. Ask enhanced authentication
  35. Send an error to LRCCFIX
  36. Take a call from a 3rd party
  37. Submit an address change
  38. Service more than 1 policy on a call
  39. Caller comments on the weather
  40. Send a caller to the illustrations queue
  41. Send a copy of a statement
  42. Laugh at a customer's joke
  43. Clear your cache and cookies
  44. Transfer a call to RD