Post ameme/gifin yourteam chatGo 10minuteswithoutgetting a callSend aGIF in thelife groupchatSpeakwith aTTEEDe-escalatea callProvidecashvalueUse SSPforallocationdetailsSend acaller to theillustrationsqueueSend acaller tocustomersolutionsAttendahuddleExplainART toa callerRun asurrenderquoteSend aHighFiveTake acall from a3rd partyTake 40calls ina dayReplyto anemailComplimenta TeamLeadTake aCVIcallSend acopy of astatementLaugh at acustomer'sjokeEmailresolutionteamSubmit anidea toLRCCWINSSubmitRICHOCallercommentson theweatherTransfera callerto claimsGet acomplimentfrom acallerReviewan issueillustrationServicemore than1 policyon a callSend aloanrequestformSubmit aKBsuggestionRun aloanquoteClear yourcache andcookiesCallITAsk enhancedauthenticationStay out ofCSHelp/RESOfor 4 hours ina rowRe addEFTFind apolicysearchingby SSNComplimenta managerSubmit anaddresschangeSend anerror toLRCCFIXTransfera call toRDSubmit anallocationchangeTake a callforreinstatementTake a callon a 10-year TermpolicyPost ameme/gifin yourteam chatGo 10minuteswithoutgetting a callSend aGIF in thelife groupchatSpeakwith aTTEEDe-escalatea callProvidecashvalueUse SSPforallocationdetailsSend acaller to theillustrationsqueueSend acaller tocustomersolutionsAttendahuddleExplainART toa callerRun asurrenderquoteSend aHighFiveTake acall from a3rd partyTake 40calls ina dayReplyto anemailComplimenta TeamLeadTake aCVIcallSend acopy of astatementLaugh at acustomer'sjokeEmailresolutionteamSubmit anidea toLRCCWINSSubmitRICHOCallercommentson theweatherTransfera callerto claimsGet acomplimentfrom acallerReviewan issueillustrationServicemore than1 policyon a callSend aloanrequestformSubmit aKBsuggestionRun aloanquoteClear yourcache andcookiesCallITAsk enhancedauthenticationStay out ofCSHelp/RESOfor 4 hours ina rowRe addEFTFind apolicysearchingby SSNComplimenta managerSubmit anaddresschangeSend anerror toLRCCFIXTransfera call toRDSubmit anallocationchangeTake a callforreinstatementTake a callon a 10-year Termpolicy

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post a meme/gif in your team chat
  2. Go 10 minutes without getting a call
  3. Send a GIF in the life group chat
  4. Speak with a TTEE
  5. De-escalate a call
  6. Provide cash value
  7. Use SSP for allocation details
  8. Send a caller to the illustrations queue
  9. Send a caller to customer solutions
  10. Attend a huddle
  11. Explain ART to a caller
  12. Run a surrender quote
  13. Send a High Five
  14. Take a call from a 3rd party
  15. Take 40 calls in a day
  16. Reply to an email
  17. Compliment a Team Lead
  18. Take a CVI call
  19. Send a copy of a statement
  20. Laugh at a customer's joke
  21. Email resolution team
  22. Submit an idea to LRCCWINS
  23. Submit RICHO
  24. Caller comments on the weather
  25. Transfer a caller to claims
  26. Get a compliment from a caller
  27. Review an issue illustration
  28. Service more than 1 policy on a call
  29. Send a loan request form
  30. Submit a KB suggestion
  31. Run a loan quote
  32. Clear your cache and cookies
  33. Call IT
  34. Ask enhanced authentication
  35. Stay out of CS Help/RESO for 4 hours in a row
  36. Re add EFT
  37. Find a policy searching by SSN
  38. Compliment a manager
  39. Submit an address change
  40. Send an error to LRCCFIX
  41. Transfer a call to RD
  42. Submit an allocation change
  43. Take a call for reinstatement
  44. Take a call on a 10-year Term policy