Take acall from a3rd partySubmit anallocationchangeComplimenta TeamLeadSend acopy of astatementSubmit anidea toLRCCWINSSubmitRICHOEmailresolutionteamPost ameme/gifin yourteam chatTake a callforreinstatementDe-escalatea callLaugh at acustomer'sjokeGet acomplimentfrom acallerAttendahuddleSend aloanrequestformSubmit aKBsuggestionCallercommentson theweatherSend acaller tocustomersolutionsGo 10minuteswithoutgetting a callExplainART toa callerRun aloanquoteReviewan issueillustrationUse SSPforallocationdetailsRe addEFTSubmit anaddresschangeClear yourcache andcookiesRun asurrenderquoteFind apolicysearchingby SSNSend aGIF in thelife groupchatSend anerror toLRCCFIXTake a callon a 10-year TermpolicyReplyto anemailSend aHighFiveSend acaller to theillustrationsqueueTransfera callerto claimsProvidecashvalueAsk enhancedauthenticationComplimenta managerTransfera call toRDTake aCVIcallCallITServicemore than1 policyon a callStay out ofCSHelp/RESOfor 4 hours ina rowSpeakwith aTTEETake 40calls ina dayTake acall from a3rd partySubmit anallocationchangeComplimenta TeamLeadSend acopy of astatementSubmit anidea toLRCCWINSSubmitRICHOEmailresolutionteamPost ameme/gifin yourteam chatTake a callforreinstatementDe-escalatea callLaugh at acustomer'sjokeGet acomplimentfrom acallerAttendahuddleSend aloanrequestformSubmit aKBsuggestionCallercommentson theweatherSend acaller tocustomersolutionsGo 10minuteswithoutgetting a callExplainART toa callerRun aloanquoteReviewan issueillustrationUse SSPforallocationdetailsRe addEFTSubmit anaddresschangeClear yourcache andcookiesRun asurrenderquoteFind apolicysearchingby SSNSend aGIF in thelife groupchatSend anerror toLRCCFIXTake a callon a 10-year TermpolicyReplyto anemailSend aHighFiveSend acaller to theillustrationsqueueTransfera callerto claimsProvidecashvalueAsk enhancedauthenticationComplimenta managerTransfera call toRDTake aCVIcallCallITServicemore than1 policyon a callStay out ofCSHelp/RESOfor 4 hours ina rowSpeakwith aTTEETake 40calls ina day

ILD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a call from a 3rd party
  2. Submit an allocation change
  3. Compliment a Team Lead
  4. Send a copy of a statement
  5. Submit an idea to LRCCWINS
  6. Submit RICHO
  7. Email resolution team
  8. Post a meme/gif in your team chat
  9. Take a call for reinstatement
  10. De-escalate a call
  11. Laugh at a customer's joke
  12. Get a compliment from a caller
  13. Attend a huddle
  14. Send a loan request form
  15. Submit a KB suggestion
  16. Caller comments on the weather
  17. Send a caller to customer solutions
  18. Go 10 minutes without getting a call
  19. Explain ART to a caller
  20. Run a loan quote
  21. Review an issue illustration
  22. Use SSP for allocation details
  23. Re add EFT
  24. Submit an address change
  25. Clear your cache and cookies
  26. Run a surrender quote
  27. Find a policy searching by SSN
  28. Send a GIF in the life group chat
  29. Send an error to LRCCFIX
  30. Take a call on a 10-year Term policy
  31. Reply to an email
  32. Send a High Five
  33. Send a caller to the illustrations queue
  34. Transfer a caller to claims
  35. Provide cash value
  36. Ask enhanced authentication
  37. Compliment a manager
  38. Transfer a call to RD
  39. Take a CVI call
  40. Call IT
  41. Service more than 1 policy on a call
  42. Stay out of CS Help/RESO for 4 hours in a row
  43. Speak with a TTEE
  44. Take 40 calls in a day