Submit an idea to LRCCWINS Get a compliment from a caller Call IT Compliment a Team Lead Email resolution team Re add EFT Send a loan request form Send a copy of a statement Transfer a call to RD Use SSP for allocation details Send a High Five Explain ART to a caller Attend a huddle Reply to an email Go 10 minutes without getting a call Compliment a manager Send a caller to customer solutions Provide cash value Transfer a caller to claims Take 40 calls in a day Service more than 1 policy on a call Clear your cache and cookies Take a call from a 3rd party Stay out of CS Help/RESO for 4 hours in a row Take a call on a 10- year Term policy Caller comments on the weather Take a CVI call Submit an address change Submit RICHO Send a GIF in the life group chat Ask enhanced authentication Take a call for reinstatement Post a meme/gif in your team chat Submit a KB suggestion Run a loan quote Review an issue illustration Submit an allocation change De- escalate a call Run a surrender quote Speak with a TTEE Laugh at a customer's joke Send an error to LRCCFIX Find a policy searching by SSN Send a caller to the illustrations queue Submit an idea to LRCCWINS Get a compliment from a caller Call IT Compliment a Team Lead Email resolution team Re add EFT Send a loan request form Send a copy of a statement Transfer a call to RD Use SSP for allocation details Send a High Five Explain ART to a caller Attend a huddle Reply to an email Go 10 minutes without getting a call Compliment a manager Send a caller to customer solutions Provide cash value Transfer a caller to claims Take 40 calls in a day Service more than 1 policy on a call Clear your cache and cookies Take a call from a 3rd party Stay out of CS Help/RESO for 4 hours in a row Take a call on a 10- year Term policy Caller comments on the weather Take a CVI call Submit an address change Submit RICHO Send a GIF in the life group chat Ask enhanced authentication Take a call for reinstatement Post a meme/gif in your team chat Submit a KB suggestion Run a loan quote Review an issue illustration Submit an allocation change De- escalate a call Run a surrender quote Speak with a TTEE Laugh at a customer's joke Send an error to LRCCFIX Find a policy searching by SSN Send a caller to the illustrations queue
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Submit an idea to LRCCWINS
Get a compliment from a caller
Call IT
Compliment a Team Lead
Email resolution team
Re add EFT
Send a loan request form
Send a copy of a statement
Transfer a call to RD
Use SSP for allocation details
Send a High Five
Explain ART to a caller
Attend a huddle
Reply to an email
Go 10 minutes without getting a call
Compliment a manager
Send a caller to customer solutions
Provide cash value
Transfer a caller to claims
Take 40 calls in a day
Service more than 1 policy on a call
Clear your cache and cookies
Take a call from a 3rd party
Stay out of CS Help/RESO for 4 hours in a row
Take a call on a 10-year Term policy
Caller comments on the weather
Take a CVI call
Submit an address change
Submit RICHO
Send a GIF in the life group chat
Ask enhanced authentication
Take a call for reinstatement
Post a meme/gif in your team chat
Submit a KB suggestion
Run a loan quote
Review an issue illustration
Submit an allocation change
De-escalate a call
Run a surrender quote
Speak with a TTEE
Laugh at a customer's joke
Send an error to LRCCFIX
Find a policy searching by SSN
Send a caller to the illustrations queue