De-escalatea callClear yourcache andcookiesPost ameme/gifin yourteam chatComplimenta ManagerMatcha casein AWDSubmita RRRun aGIACTSend aHighFiveBackdateAWDSend anerror toLRCCFIXAsk enhancedauthenticationLaugh atacustomersjokeSubmit anallocationchangeCallITGet acomplimentfrom acallerTransfera callerto salesStay out ofCSHelp/RESOfor 4 hours in arowVerifysomeoneusing theJPM/ChaseBO PasswordTransfera call toILDAttendahuddleSend acopy of astatementCallercommentson theweatherSubmit anidea toLRCCWINSSubmitRICHOTake 40calls ina dayAnswer aquestionon GLWBComplimenta TeamLeadFind apolicysearchingby SSNGive outa NBstatusGo 10minuteswithoutgetting a callResolvea NIGOSendout a1099Submit anaddresschangeReplyto anemailSubmit aKBsuggestionSubmit arep paychangecaseSend outclaimformsServicemore than1 policyon a callAnswer aquestionabout anRMDSpeakwith aTTEEDe-escalatea callClear yourcache andcookiesPost ameme/gifin yourteam chatComplimenta ManagerMatcha casein AWDSubmita RRRun aGIACTSend aHighFiveBackdateAWDSend anerror toLRCCFIXAsk enhancedauthenticationLaugh atacustomersjokeSubmit anallocationchangeCallITGet acomplimentfrom acallerTransfera callerto salesStay out ofCSHelp/RESOfor 4 hours in arowVerifysomeoneusing theJPM/ChaseBO PasswordTransfera call toILDAttendahuddleSend acopy of astatementCallercommentson theweatherSubmit anidea toLRCCWINSSubmitRICHOTake 40calls ina dayAnswer aquestionon GLWBComplimenta TeamLeadFind apolicysearchingby SSNGive outa NBstatusGo 10minuteswithoutgetting a callResolvea NIGOSendout a1099Submit anaddresschangeReplyto anemailSubmit aKBsuggestionSubmit arep paychangecaseSend outclaimformsServicemore than1 policyon a callAnswer aquestionabout anRMDSpeakwith aTTEE

RD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalate a call
  2. Clear your cache and cookies
  3. Post a meme/gif in your team chat
  4. Compliment a Manager
  5. Match a case in AWD
  6. Submit a RR
  7. Run a GIACT
  8. Send a High Five
  9. Backdate AWD
  10. Send an error to LRCCFIX
  11. Ask enhanced authentication
  12. Laugh at a customers joke
  13. Submit an allocation change
  14. Call IT
  15. Get a compliment from a caller
  16. Transfer a caller to sales
  17. Stay out of CSHelp/RESO for 4 hours in a row
  18. Verify someone using the JPM/Chase BO Password
  19. Transfer a call to ILD
  20. Attend a huddle
  21. Send a copy of a statement
  22. Caller comments on the weather
  23. Submit an idea to LRCCWINS
  24. Submit RICHO
  25. Take 40 calls in a day
  26. Answer a question on GLWB
  27. Compliment a Team Lead
  28. Find a policy searching by SSN
  29. Give out a NB status
  30. Go 10 minutes without getting a call
  31. Resolve a NIGO
  32. Send out a 1099
  33. Submit an address change
  34. Reply to an email
  35. Submit a KB suggestion
  36. Submit a rep pay change case
  37. Send out claim forms
  38. Service more than 1 policy on a call
  39. Answer a question about an RMD
  40. Speak with a TTEE