Take 40calls ina dayAnswer aquestionon GLWBSubmit anaddresschangeGo 10minuteswithoutgetting a callDe-escalatea callSend aHighFiveSend acopy of astatementAnswer aquestionabout anRMDTransfera call toILDSubmit anallocationchangeVerifysomeoneusing theJPM/ChaseBO PasswordSubmit anidea toLRCCWINSSubmit arep paychangecaseSubmitRICHOClear yourcache andcookiesBackdateAWDServicemore than1 policyon a callMatcha casein AWDStay out ofCSHelp/RESOfor 4 hours in arowComplimenta TeamLeadSendout a1099Replyto anemailPost ameme/gifin yourteam chatSpeakwith aTTEEComplimenta ManagerFind apolicysearchingby SSNCallercommentson theweatherResolvea NIGOTransfera callerto salesGive outa NBstatusSubmita RRSend outclaimformsAttendahuddleCallITAsk enhancedauthenticationGet acomplimentfrom acallerLaugh atacustomersjokeSubmit aKBsuggestionRun aGIACTSend anerror toLRCCFIXTake 40calls ina dayAnswer aquestionon GLWBSubmit anaddresschangeGo 10minuteswithoutgetting a callDe-escalatea callSend aHighFiveSend acopy of astatementAnswer aquestionabout anRMDTransfera call toILDSubmit anallocationchangeVerifysomeoneusing theJPM/ChaseBO PasswordSubmit anidea toLRCCWINSSubmit arep paychangecaseSubmitRICHOClear yourcache andcookiesBackdateAWDServicemore than1 policyon a callMatcha casein AWDStay out ofCSHelp/RESOfor 4 hours in arowComplimenta TeamLeadSendout a1099Replyto anemailPost ameme/gifin yourteam chatSpeakwith aTTEEComplimenta ManagerFind apolicysearchingby SSNCallercommentson theweatherResolvea NIGOTransfera callerto salesGive outa NBstatusSubmita RRSend outclaimformsAttendahuddleCallITAsk enhancedauthenticationGet acomplimentfrom acallerLaugh atacustomersjokeSubmit aKBsuggestionRun aGIACTSend anerror toLRCCFIX

RD BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take 40 calls in a day
  2. Answer a question on GLWB
  3. Submit an address change
  4. Go 10 minutes without getting a call
  5. De-escalate a call
  6. Send a High Five
  7. Send a copy of a statement
  8. Answer a question about an RMD
  9. Transfer a call to ILD
  10. Submit an allocation change
  11. Verify someone using the JPM/Chase BO Password
  12. Submit an idea to LRCCWINS
  13. Submit a rep pay change case
  14. Submit RICHO
  15. Clear your cache and cookies
  16. Backdate AWD
  17. Service more than 1 policy on a call
  18. Match a case in AWD
  19. Stay out of CSHelp/RESO for 4 hours in a row
  20. Compliment a Team Lead
  21. Send out a 1099
  22. Reply to an email
  23. Post a meme/gif in your team chat
  24. Speak with a TTEE
  25. Compliment a Manager
  26. Find a policy searching by SSN
  27. Caller comments on the weather
  28. Resolve a NIGO
  29. Transfer a caller to sales
  30. Give out a NB status
  31. Submit a RR
  32. Send out claim forms
  33. Attend a huddle
  34. Call IT
  35. Ask enhanced authentication
  36. Get a compliment from a caller
  37. Laugh at a customers joke
  38. Submit a KB suggestion
  39. Run a GIACT
  40. Send an error to LRCCFIX