De- escalate a call Clear your cache and cookies Post a meme/gif in your team chat Compliment a Manager Match a case in AWD Submit a RR Run a GIACT Send a High Five Backdate AWD Send an error to LRCCFIX Ask enhanced authentication Laugh at a customers joke Submit an allocation change Call IT Get a compliment from a caller Transfer a caller to sales Stay out of CSHelp/RESO for 4 hours in a row Verify someone using the JPM/Chase BO Password Transfer a call to ILD Attend a huddle Send a copy of a statement Caller comments on the weather Submit an idea to LRCCWINS Submit RICHO Take 40 calls in a day Answer a question on GLWB Compliment a Team Lead Find a policy searching by SSN Give out a NB status Go 10 minutes without getting a call Resolve a NIGO Send out a 1099 Submit an address change Reply to an email Submit a KB suggestion Submit a rep pay change case Send out claim forms Service more than 1 policy on a call Answer a question about an RMD Speak with a TTEE De- escalate a call Clear your cache and cookies Post a meme/gif in your team chat Compliment a Manager Match a case in AWD Submit a RR Run a GIACT Send a High Five Backdate AWD Send an error to LRCCFIX Ask enhanced authentication Laugh at a customers joke Submit an allocation change Call IT Get a compliment from a caller Transfer a caller to sales Stay out of CSHelp/RESO for 4 hours in a row Verify someone using the JPM/Chase BO Password Transfer a call to ILD Attend a huddle Send a copy of a statement Caller comments on the weather Submit an idea to LRCCWINS Submit RICHO Take 40 calls in a day Answer a question on GLWB Compliment a Team Lead Find a policy searching by SSN Give out a NB status Go 10 minutes without getting a call Resolve a NIGO Send out a 1099 Submit an address change Reply to an email Submit a KB suggestion Submit a rep pay change case Send out claim forms Service more than 1 policy on a call Answer a question about an RMD Speak with a TTEE
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
De-escalate a call
Clear your cache and cookies
Post a meme/gif in your team chat
Compliment a Manager
Match a case in AWD
Submit a RR
Run a GIACT
Send a High Five
Backdate AWD
Send an error to LRCCFIX
Ask enhanced authentication
Laugh at a customers joke
Submit an allocation change
Call IT
Get a compliment from a caller
Transfer a caller to sales
Stay out of CSHelp/RESO for 4 hours in a row
Verify someone using the JPM/Chase BO Password
Transfer a call to ILD
Attend a huddle
Send a copy of a statement
Caller comments on the weather
Submit an idea to LRCCWINS
Submit RICHO
Take 40 calls in a day
Answer a question on GLWB
Compliment a Team Lead
Find a policy searching by SSN
Give out a NB status
Go 10 minutes without getting a call
Resolve a NIGO
Send out a 1099
Submit an address change
Reply to an email
Submit a KB suggestion
Submit a rep pay change case
Send out claim forms
Service more than 1 policy on a call
Answer a question about an RMD
Speak with a TTEE