Found PR in Lexis Nexis Heard "they came out of nowhere" during a r/s Receive recognition email from customer Loyalty Promoter Ran Carrier Discovery to Find OVC info obtained email address from insured & added to file KIND OF FREE: Place an updated CCLDR in file Filed Claim with OVC for subro updated address per NCOA Report Recognized Team Mate on R&R Sit Obtained r/s from DIV and DOV- same claim/day Sent stop storage letter Applied EVP correctly to payment Sent Subro letter to Clmnt Sent Risk Alert Set up rental with M/T start Applied A5260 correctly to payment Interim Promoter Moved Vehicle to Copart Assisted Peer w 3 activities Found Clmnt info via TPS and made contact Paid Estimate Same Day Refer file to subro Send PBE assignment Sent ROR timely Book CRSP appointment via CCC Applied CRSP Waiver to payment Obtained Clmnt info via ISO Obtained permission to NI share contact w OVC Sent Payment Via EFT Called OVC for status of liability offer CRSP to insured Send CRSP assignment De- escalated Upset Customer Lead a team Huddle Sent Denial Letter to OVC SIU Referral Recognize ADA partner Zero out for the day without moving any tasks Explained Subro process to Insured Same Day Contact with Insured CAL of 50% Assist Peer in Team Chat Obtained Video of loss Sent Salvage Referral Found PR in Lexis Nexis Heard "they came out of nowhere" during a r/s Receive recognition email from customer Loyalty Promoter Ran Carrier Discovery to Find OVC info obtained email address from insured & added to file KIND OF FREE: Place an updated CCLDR in file Filed Claim with OVC for subro updated address per NCOA Report Recognized Team Mate on R&R Sit Obtained r/s from DIV and DOV- same claim/day Sent stop storage letter Applied EVP correctly to payment Sent Subro letter to Clmnt Sent Risk Alert Set up rental with M/T start Applied A5260 correctly to payment Interim Promoter Moved Vehicle to Copart Assisted Peer w 3 activities Found Clmnt info via TPS and made contact Paid Estimate Same Day Refer file to subro Send PBE assignment Sent ROR timely Book CRSP appointment via CCC Applied CRSP Waiver to payment Obtained Clmnt info via ISO Obtained permission to NI share contact w OVC Sent Payment Via EFT Called OVC for status of liability offer CRSP to insured Send CRSP assignment De- escalated Upset Customer Lead a team Huddle Sent Denial Letter to OVC SIU Referral Recognize ADA partner Zero out for the day without moving any tasks Explained Subro process to Insured Same Day Contact with Insured CAL of 50% Assist Peer in Team Chat Obtained Video of loss Sent Salvage Referral
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Found PR in Lexis Nexis
Heard "they came out of nowhere" during a r/s
Receive recognition email from customer
Loyalty Promoter
Ran Carrier Discovery to Find OVC info
obtained email address from insured & added to file
KIND OF FREE: Place an updated CCLDR in file
Filed Claim with OVC for subro
updated address per NCOA Report
Recognized Team Mate on R&R Sit
Obtained r/s from DIV and DOV- same claim/day
Sent stop storage letter
Applied EVP correctly to payment
Sent Subro letter to Clmnt
Sent Risk Alert
Set up rental with M/T start
Applied A5260 correctly to payment
Interim Promoter
Moved Vehicle to Copart
Assisted Peer w 3 activities
Found Clmnt info via TPS and made contact
Paid Estimate Same Day
Refer file to subro
Send PBE assignment
Sent ROR timely
Book CRSP appointment via CCC
Applied CRSP Waiver to payment
Obtained Clmnt info via ISO
Obtained permission to NI share contact w OVC
Sent Payment Via EFT
Called OVC for status of liability
offer CRSP to insured
Send CRSP assignment
De-escalated Upset Customer
Lead a team Huddle
Sent Denial Letter to OVC
SIU Referral
Recognize ADA partner
Zero out for the day without moving any tasks
Explained Subro process to Insured
Same Day Contact with Insured
CAL of 50%
Assist Peer in Team Chat
Obtained Video of loss
Sent Salvage Referral