Call did not log Refusal 100% to goal or better I just have life policies no need to review Need to check schedule No other numbers found Client information Blank- Unable to call Appointment Set Defer to Agent Membership Payment Added Email Client Hung Up Already Mailed Payment 2 Appointments in a row I already met with Agent Verified Contact Information Why are you calling? Transfer to Billing Double Program - Offered I do not have policies DNC Client was very happy Who, That is not my agent Client un- happy Callback Due to Harvest Wrong Number Call did not log Refusal 100% to goal or better I just have life policies no need to review Need to check schedule No other numbers found Client information Blank- Unable to call Appointment Set Defer to Agent Membership Payment Added Email Client Hung Up Already Mailed Payment 2 Appointments in a row I already met with Agent Verified Contact Information Why are you calling? Transfer to Billing Double Program - Offered I do not have policies DNC Client was very happy Who, That is not my agent Client un- happy Callback Due to Harvest Wrong Number
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-
Call did not log
N-Refusal
I-
100% to goal or better
I-
I just have life policies
no need to review
B-Need to check schedule
I-
No other numbers found
G-Client information Blank- Unable to call
B-Appointment Set
G-
Defer to Agent
O-Membership
Payment
B-Added Email
I-Client Hung Up
O-
Already Mailed Payment
G-2 Appointments in a row
N-I already met with Agent
N-Verified Contact Information
B-
Why are you calling?
G-
Transfer to Billing
N-
Double Program - Offered
O-
I do not have policies
G-
DNC
I-Client was very happy
B-
Who, That is not my agent
B-Client un-happy
O-
Callback
Due to Harvest
N-Wrong Number