Client Hung Up Client information Blank- Unable to call Defer to Agent Transfer to Billing Verified Contact Information Who, That is not my agent No other numbers found Why are you calling? Refusal Already Mailed Payment Client un- happy Need to check schedule I already met with Agent Membership Payment DNC I do not have policies Double Program - Offered Appointment Set Call did not log Callback Due to Harvest 2 Appointments in a row Added Email Client was very happy I just have life policies no need to review 100% to goal or better Wrong Number Client Hung Up Client information Blank- Unable to call Defer to Agent Transfer to Billing Verified Contact Information Who, That is not my agent No other numbers found Why are you calling? Refusal Already Mailed Payment Client un- happy Need to check schedule I already met with Agent Membership Payment DNC I do not have policies Double Program - Offered Appointment Set Call did not log Callback Due to Harvest 2 Appointments in a row Added Email Client was very happy I just have life policies no need to review 100% to goal or better Wrong Number
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Client Hung Up
G-Client information Blank- Unable to call
G-
Defer to Agent
G-
Transfer to Billing
N-Verified Contact Information
B-
Who, That is not my agent
I-
No other numbers found
B-
Why are you calling?
N-Refusal
O-
Already Mailed Payment
B-Client un-happy
B-Need to check schedule
N-I already met with Agent
O-Membership
Payment
G-
DNC
O-
I do not have policies
N-
Double Program - Offered
B-Appointment Set
O-
Call did not log
O-
Callback
Due to Harvest
G-2 Appointments in a row
B-Added Email
I-Client was very happy
I-
I just have life policies
no need to review
I-
100% to goal or better
N-Wrong Number