Wrong Number Transfer to Billing Membership Payment Who, That is not my agent Appointment Set Client Hung Up I just have life policies no need to review Why are you calling? Refusal Defer to Agent Client information Blank- Unable to call Client was very happy I do not have policies Verified Contact Information 2 Appointments in a row Already Mailed Payment No other numbers found Added Email 100% to goal or better Callback Due to Harvest DNC Client un- happy Double Program - Offered I already met with Agent Call did not log Need to check schedule Wrong Number Transfer to Billing Membership Payment Who, That is not my agent Appointment Set Client Hung Up I just have life policies no need to review Why are you calling? Refusal Defer to Agent Client information Blank- Unable to call Client was very happy I do not have policies Verified Contact Information 2 Appointments in a row Already Mailed Payment No other numbers found Added Email 100% to goal or better Callback Due to Harvest DNC Client un- happy Double Program - Offered I already met with Agent Call did not log Need to check schedule
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
N-Wrong Number
G-
Transfer to Billing
O-Membership
Payment
B-
Who, That is not my agent
B-Appointment Set
I-Client Hung Up
I-
I just have life policies
no need to review
B-
Why are you calling?
N-Refusal
G-
Defer to Agent
G-Client information Blank- Unable to call
I-Client was very happy
O-
I do not have policies
N-Verified Contact Information
G-2 Appointments in a row
O-
Already Mailed Payment
I-
No other numbers found
B-Added Email
I-
100% to goal or better
O-
Callback
Due to Harvest
G-
DNC
B-Client un-happy
N-
Double Program - Offered
N-I already met with Agent
O-
Call did not log
B-Need to check schedule