Appointment Set No other numbers found Need to check schedule 2 Appointments in a row Client Hung Up Callback Due to Harvest Double Program - Offered Wrong Number Call did not log Transfer to Billing I just have life policies no need to review Client information Blank- Unable to call Why are you calling? Added Email Client un- happy Defer to Agent Verified Contact Information Already Mailed Payment Client was very happy 100% to goal or better DNC Left Voicemail Membership Payment I already met with Agent Refusal I do not have policies Who, That is not my agent Appointment Set No other numbers found Need to check schedule 2 Appointments in a row Client Hung Up Callback Due to Harvest Double Program - Offered Wrong Number Call did not log Transfer to Billing I just have life policies no need to review Client information Blank- Unable to call Why are you calling? Added Email Client un- happy Defer to Agent Verified Contact Information Already Mailed Payment Client was very happy 100% to goal or better DNC Left Voicemail Membership Payment I already met with Agent Refusal I do not have policies Who, That is not my agent
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Appointment Set
I-
No other numbers found
B-Need to check schedule
G-2 Appointments in a row
I-Client Hung Up
O-
Callback
Due to Harvest
N-
Double Program - Offered
N-Wrong Number
O-
Call did not log
G-
Transfer to Billing
I-
I just have life policies
no need to review
G-Client information Blank- Unable to call
B-
Why are you calling?
B-Added Email
B-Client un-happy
G-
Defer to Agent
N-Verified Contact Information
O-
Already Mailed Payment
I-Client was very happy
I-
100% to goal or better
G-
DNC
I-Left Voicemail
O-Membership
Payment
N-I already met with Agent
N-Refusal
O-
I do not have policies
B-
Who, That is not my agent