Client information Blank- Unable to call Need to check schedule I do not have policies Client Hung Up Call did not log Why are you calling? Wrong Number Client un- happy Verified Contact Information I already met with Agent Transfer to Billing No other numbers found Added Email DNC Defer to Agent Already Mailed Payment Refusal Who, That is not my agent 100% to goal or better Left Voicemail Callback Due to Harvest I just have life policies no need to review Appointment Set Double Program - Offered Client was very happy 2 Appointments in a row Membership Payment Client information Blank- Unable to call Need to check schedule I do not have policies Client Hung Up Call did not log Why are you calling? Wrong Number Client un- happy Verified Contact Information I already met with Agent Transfer to Billing No other numbers found Added Email DNC Defer to Agent Already Mailed Payment Refusal Who, That is not my agent 100% to goal or better Left Voicemail Callback Due to Harvest I just have life policies no need to review Appointment Set Double Program - Offered Client was very happy 2 Appointments in a row Membership Payment
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Client information Blank- Unable to call
B-Need to check schedule
O-
I do not have policies
I-Client Hung Up
O-
Call did not log
B-
Why are you calling?
N-Wrong Number
B-Client un-happy
N-Verified Contact Information
N-I already met with Agent
G-
Transfer to Billing
I-
No other numbers found
B-Added Email
G-
DNC
G-
Defer to Agent
O-
Already Mailed Payment
N-Refusal
B-
Who, That is not my agent
I-
100% to goal or better
I-Left Voicemail
O-
Callback
Due to Harvest
I-
I just have life policies
no need to review
B-Appointment Set
N-
Double Program - Offered
I-Client was very happy
G-2 Appointments in a row
O-Membership
Payment