Client information Blank- Unable to call I just have life policies no need to review Client Hung Up Appointment Set Transfer to Billing Verified Contact Information Refusal Client was very happy Membership Payment Defer to Agent Double Program - Offered Callback Due to Harvest Need to check schedule Already Mailed Payment Added Email Who, That is not my agent 2 Appointments in a row I already met with Agent DNC Call did not log 100% to goal or better Why are you calling? Left Voicemail Client un- happy Wrong Number No other numbers found I do not have policies Client information Blank- Unable to call I just have life policies no need to review Client Hung Up Appointment Set Transfer to Billing Verified Contact Information Refusal Client was very happy Membership Payment Defer to Agent Double Program - Offered Callback Due to Harvest Need to check schedule Already Mailed Payment Added Email Who, That is not my agent 2 Appointments in a row I already met with Agent DNC Call did not log 100% to goal or better Why are you calling? Left Voicemail Client un- happy Wrong Number No other numbers found I do not have policies
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
G-Client information Blank- Unable to call
I-
I just have life policies
no need to review
I-Client Hung Up
B-Appointment Set
G-
Transfer to Billing
N-Verified Contact Information
N-Refusal
I-Client was very happy
O-Membership
Payment
G-
Defer to Agent
N-
Double Program - Offered
O-
Callback
Due to Harvest
B-Need to check schedule
O-
Already Mailed Payment
B-Added Email
B-
Who, That is not my agent
G-2 Appointments in a row
N-I already met with Agent
G-
DNC
O-
Call did not log
I-
100% to goal or better
B-
Why are you calling?
I-Left Voicemail
B-Client un-happy
N-Wrong Number
I-
No other numbers found
O-
I do not have policies