CompanyOrganizationRelationshipsCustomersMonitorFinancialOperationWisdomStrategyServiceUsersReportTrackingLifecycleTransitionCapacitySecurityIncidentWarrantyProblemBusinessStandardsChangeContractManagementImplementQualityExternalBureaucracyValueDesignAlertHardwareFunctionKnowledgeDeliverSoftwareDevelopmentCommunicationControlChangeConfigurationItemRequestUtilityCatalogueProcessImprovePatternCompanyOrganizationRelationshipsCustomersMonitorFinancialOperationWisdomStrategyServiceUsersReportTrackingLifecycleTransitionCapacitySecurityIncidentWarrantyProblemBusinessStandardsChangeContractManagementImplementQualityExternalBureaucracyValueDesignAlertHardwareFunctionKnowledgeDeliverSoftwareDevelopmentCommunicationControlChangeConfigurationItemRequestUtilityCatalogueProcessImprovePattern

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Company
  2. Organization
  3. Relationships
  4. Customers
  5. Monitor
  6. Financial
  7. Operation
  8. Wisdom
  9. Strategy
  10. Service
  11. Users
  12. Report
  13. Tracking
  14. Lifecycle
  15. Transition
  16. Capacity
  17. Security
  18. Incident
  19. Warranty
  20. Problem
  21. Business
  22. Standards
  23. Change
  24. Contract
  25. Management
  26. Implement
  27. Quality
  28. External
  29. Bureaucracy
  30. Value
  31. Design
  32. Alert
  33. Hardware
  34. Function
  35. Knowledge
  36. Deliver
  37. Software
  38. Development
  39. Communication
  40. Control
  41. Change
  42. Configuration Item
  43. Request
  44. Utility
  45. Catalogue
  46. Process
  47. Improve
  48. Pattern