ReportImplementTransitionUtilityProcessStandardsSoftwareSecurityWisdomBureaucracyImproveMonitorExternalDesignQualityUsersKnowledgeTrackingFinancialManagementControlBusinessDevelopmentLifecyclePatternDeliverWarrantyStrategyOperationServiceIncidentCapacityRelationshipsCommunicationOrganizationCatalogueProblemConfigurationItemValueCustomersHardwareCompanyFunctionChangeChangeContractAlertRequestReportImplementTransitionUtilityProcessStandardsSoftwareSecurityWisdomBureaucracyImproveMonitorExternalDesignQualityUsersKnowledgeTrackingFinancialManagementControlBusinessDevelopmentLifecyclePatternDeliverWarrantyStrategyOperationServiceIncidentCapacityRelationshipsCommunicationOrganizationCatalogueProblemConfigurationItemValueCustomersHardwareCompanyFunctionChangeChangeContractAlertRequest

ITIL Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Report
  2. Implement
  3. Transition
  4. Utility
  5. Process
  6. Standards
  7. Software
  8. Security
  9. Wisdom
  10. Bureaucracy
  11. Improve
  12. Monitor
  13. External
  14. Design
  15. Quality
  16. Users
  17. Knowledge
  18. Tracking
  19. Financial
  20. Management
  21. Control
  22. Business
  23. Development
  24. Lifecycle
  25. Pattern
  26. Deliver
  27. Warranty
  28. Strategy
  29. Operation
  30. Service
  31. Incident
  32. Capacity
  33. Relationships
  34. Communication
  35. Organization
  36. Catalogue
  37. Problem
  38. Configuration Item
  39. Value
  40. Customers
  41. Hardware
  42. Company
  43. Function
  44. Change
  45. Change
  46. Contract
  47. Alert
  48. Request