Submittedtime inWorkdaySaid"Have aGreatDay!"Asked Callerif you couldfurther assistat end of callAssisted aTeammemberin TeamsCompleted5 calls in arow withoutusing ACWDrank 4Glassesof WaterShared aWOW callwithleaderSharedknowledgeableinformation inTeamsSpoke withsomeonefrom a statestarting with"M"Stretched2 times inan hourUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Handled acallwithoutassistanceBuilt rapportwith caller(asked aboutday etc)Spoke withsomeonewith a lastname startingwith "S"Completed acall withoutplacing amember onholdHavecallersend in anemailAsked forAfter callSurveyCompletedan addresschange inConcord/DigiMotivated aco-workerthroughchatCleanpunches inWorkdayall weekPostedsomethingpositive inTeamsGaveFeedback ona co-workerin WorkdayTook apaymentPerfectadherencefor a daySubmittedtime inWorkdaySaid"Have aGreatDay!"Asked Callerif you couldfurther assistat end of callAssisted aTeammemberin TeamsCompleted5 calls in arow withoutusing ACWDrank 4Glassesof WaterShared aWOW callwithleaderSharedknowledgeableinformation inTeamsSpoke withsomeonefrom a statestarting with"M"Stretched2 times inan hourUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Handled acallwithoutassistanceBuilt rapportwith caller(asked aboutday etc)Spoke withsomeonewith a lastname startingwith "S"Completed acall withoutplacing amember onholdHavecallersend in anemailAsked forAfter callSurveyCompletedan addresschange inConcord/DigiMotivated aco-workerthroughchatCleanpunches inWorkdayall weekPostedsomethingpositive inTeamsGaveFeedback ona co-workerin WorkdayTook apaymentPerfectadherencefor a day

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted time in Workday
  2. Said "Have a Great Day!"
  3. Asked Caller if you could further assist at end of call
  4. Assisted a Team member in Teams
  5. Completed 5 calls in a row without using ACW
  6. Drank 4 Glasses of Water
  7. Shared a WOW call with leader
  8. Shared knowledgeable information in Teams
  9. Spoke with someone from a state starting with "M"
  10. Stretched 2 times in an hour
  11. Used Help Desk to find an answer. (put article name, number and phone #)
  12. Handled a call without assistance
  13. Built rapport with caller (asked about day etc)
  14. Spoke with someone with a last name starting with "S"
  15. Completed a call without placing a member on hold
  16. Have caller send in an email
  17. Asked for After call Survey
  18. Completed an address change in Concord/ Digi
  19. Motivated a co-worker through chat
  20. Clean punches in Workday all week
  21. Posted something positive in Teams
  22. Gave Feedback on a co-worker in Workday
  23. Took a payment
  24. Perfect adherence for a day