Cleanpunches inWorkdayall weekDrank 4Glassesof WaterUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Spoke withsomeonewith a lastname startingwith "S"Assisted aTeammemberin TeamsCompleted5 calls in arow withoutusing ACWSpoke withsomeonefrom a statestarting with"M"Said"Have aGreatDay!"Postedsomethingpositive inTeamsShared aWOW callwithleaderAsked forAfter callSurveyPerfectadherencefor a dayCompletedan addresschange inConcord/DigiGaveFeedback ona co-workerin WorkdayAsked Callerif you couldfurther assistat end of callStretched2 times inan hourSubmittedtime inWorkdayTook apaymentHandled acallwithoutassistanceHavecallersend in anemailCompleted acall withoutplacing amember onholdBuilt rapportwith caller(asked aboutday etc)Sharedknowledgeableinformation inTeamsMotivated aco-workerthroughchatCleanpunches inWorkdayall weekDrank 4Glassesof WaterUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Spoke withsomeonewith a lastname startingwith "S"Assisted aTeammemberin TeamsCompleted5 calls in arow withoutusing ACWSpoke withsomeonefrom a statestarting with"M"Said"Have aGreatDay!"Postedsomethingpositive inTeamsShared aWOW callwithleaderAsked forAfter callSurveyPerfectadherencefor a dayCompletedan addresschange inConcord/DigiGaveFeedback ona co-workerin WorkdayAsked Callerif you couldfurther assistat end of callStretched2 times inan hourSubmittedtime inWorkdayTook apaymentHandled acallwithoutassistanceHavecallersend in anemailCompleted acall withoutplacing amember onholdBuilt rapportwith caller(asked aboutday etc)Sharedknowledgeableinformation inTeamsMotivated aco-workerthroughchat

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean punches in Workday all week
  2. Drank 4 Glasses of Water
  3. Used Help Desk to find an answer. (put article name, number and phone #)
  4. Spoke with someone with a last name starting with "S"
  5. Assisted a Team member in Teams
  6. Completed 5 calls in a row without using ACW
  7. Spoke with someone from a state starting with "M"
  8. Said "Have a Great Day!"
  9. Posted something positive in Teams
  10. Shared a WOW call with leader
  11. Asked for After call Survey
  12. Perfect adherence for a day
  13. Completed an address change in Concord/ Digi
  14. Gave Feedback on a co-worker in Workday
  15. Asked Caller if you could further assist at end of call
  16. Stretched 2 times in an hour
  17. Submitted time in Workday
  18. Took a payment
  19. Handled a call without assistance
  20. Have caller send in an email
  21. Completed a call without placing a member on hold
  22. Built rapport with caller (asked about day etc)
  23. Shared knowledgeable information in Teams
  24. Motivated a co-worker through chat