(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Motivated a co-worker through chat
Perfect adherence for a day
Said "Have a Great Day!"
Spoke with someone with a last name starting with "S"
Completed a call without placing a member on hold
Completed an address change in Concord/ Digi
Posted something positive in Teams
Gave Feedback on a co-worker in Workday
Stretched 2 times in an hour
Used Help Desk to find an answer. (put article name, number and phone #)
Handled a call without assistance
Asked for After call Survey
Took a payment
Assisted a Team member in Teams
Drank 4 Glasses of Water
Have caller send in an email
Shared a WOW call with leader
Spoke with someone from a state starting with "M"
Built rapport
with caller
(asked about
day etc)
Submitted time in Workday
Shared knowledgeable information in Teams
Asked Caller if you could further assist at end of call
