Sharedknowledgeableinformation inTeamsBuilt rapportwith caller(asked aboutday etc)Drank 4Glassesof WaterAsked Callerif you couldfurther assistat end of callStretched2 times inan hourCompleted5 calls in arow withoutusing ACWGaveFeedback ona co-workerin WorkdayPostedsomethingpositive inTeamsAsked forAfter callSurveySubmittedtime inWorkdayUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Assisted aTeammemberin TeamsCompleted acall withoutplacing amember onholdSpoke withsomeonewith a lastname startingwith "S"Completedan addresschange inConcord/DigiMotivated aco-workerthroughchatSaid"Have aGreatDay!"Spoke withsomeonefrom a statestarting with"M"Shared aWOW callwithleaderTook apaymentPerfectadherencefor a dayHandled acallwithoutassistanceCleanpunches inWorkdayall weekHavecallersend in anemailSharedknowledgeableinformation inTeamsBuilt rapportwith caller(asked aboutday etc)Drank 4Glassesof WaterAsked Callerif you couldfurther assistat end of callStretched2 times inan hourCompleted5 calls in arow withoutusing ACWGaveFeedback ona co-workerin WorkdayPostedsomethingpositive inTeamsAsked forAfter callSurveySubmittedtime inWorkdayUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Assisted aTeammemberin TeamsCompleted acall withoutplacing amember onholdSpoke withsomeonewith a lastname startingwith "S"Completedan addresschange inConcord/DigiMotivated aco-workerthroughchatSaid"Have aGreatDay!"Spoke withsomeonefrom a statestarting with"M"Shared aWOW callwithleaderTook apaymentPerfectadherencefor a dayHandled acallwithoutassistanceCleanpunches inWorkdayall weekHavecallersend in anemail

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shared knowledgeable information in Teams
  2. Built rapport with caller (asked about day etc)
  3. Drank 4 Glasses of Water
  4. Asked Caller if you could further assist at end of call
  5. Stretched 2 times in an hour
  6. Completed 5 calls in a row without using ACW
  7. Gave Feedback on a co-worker in Workday
  8. Posted something positive in Teams
  9. Asked for After call Survey
  10. Submitted time in Workday
  11. Used Help Desk to find an answer. (put article name, number and phone #)
  12. Assisted a Team member in Teams
  13. Completed a call without placing a member on hold
  14. Spoke with someone with a last name starting with "S"
  15. Completed an address change in Concord/ Digi
  16. Motivated a co-worker through chat
  17. Said "Have a Great Day!"
  18. Spoke with someone from a state starting with "M"
  19. Shared a WOW call with leader
  20. Took a payment
  21. Perfect adherence for a day
  22. Handled a call without assistance
  23. Clean punches in Workday all week
  24. Have caller send in an email