(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Stretched 2 times in an hour
Posted something positive in Teams
Perfect adherence for a day
Completed a call without placing a member on hold
Drank 4 Glasses of Water
Handled a call without assistance
Asked Caller if you could further assist at end of call
Used Help Desk to find an answer. (put article name, number and phone #)
Shared knowledgeable information in Teams
Asked for After call Survey
Completed 5 calls in a row without using ACW
Completed an address change in Concord/ Digi
Took a payment
Clean punches in Workday all week
Built rapport
with caller
(asked about
day etc)
Submitted time in Workday
Have caller send in an email
Shared a WOW call with leader
Gave Feedback on a co-worker in Workday
Spoke with someone with a last name starting with "S"
