(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared knowledgeable information in Teams
Handled a call without assistance
Assisted a Team member in Teams
Asked for After call Survey
Took a payment
Submitted time in Workday
Completed 5 calls in a row without using ACW
Perfect adherence for a day
Completed an address change in Concord/ Digi
Motivated a co-worker through chat
Completed a call without placing a member on hold
Spoke with someone with a last name starting with "S"
Built rapport
with caller
(asked about
day etc)
Spoke with someone from a state starting with "M"
Used Help Desk to find an answer. (put article name, number and phone #)
Posted something positive in Teams
Stretched 2 times in an hour
Said "Have a Great Day!"
Have caller send in an email
Asked Caller if you could further assist at end of call
