Submittedtime inWorkdayPostedsomethingpositive inTeamsCompletedan addresschange inConcord/DigiMotivated aco-workerthroughchatGaveFeedback ona co-workerin WorkdayAsked forAfter callSurveyHavecallersend in anemailHandled acallwithoutassistanceSaid"Have aGreatDay!"Completed5 calls in arow withoutusing ACWUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Built rapportwith caller(asked aboutday etc)Perfectadherencefor a daySpoke withsomeonefrom a statestarting with"M"Drank 4Glassesof WaterCleanpunches inWorkdayall weekCompleted acall withoutplacing amember onholdSharedknowledgeableinformation inTeamsStretched2 times inan hourSpoke withsomeonewith a lastname startingwith "S"Assisted aTeammemberin TeamsTook apaymentShared aWOW callwithleaderAsked Callerif you couldfurther assistat end of callSubmittedtime inWorkdayPostedsomethingpositive inTeamsCompletedan addresschange inConcord/DigiMotivated aco-workerthroughchatGaveFeedback ona co-workerin WorkdayAsked forAfter callSurveyHavecallersend in anemailHandled acallwithoutassistanceSaid"Have aGreatDay!"Completed5 calls in arow withoutusing ACWUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Built rapportwith caller(asked aboutday etc)Perfectadherencefor a daySpoke withsomeonefrom a statestarting with"M"Drank 4Glassesof WaterCleanpunches inWorkdayall weekCompleted acall withoutplacing amember onholdSharedknowledgeableinformation inTeamsStretched2 times inan hourSpoke withsomeonewith a lastname startingwith "S"Assisted aTeammemberin TeamsTook apaymentShared aWOW callwithleaderAsked Callerif you couldfurther assistat end of call

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted time in Workday
  2. Posted something positive in Teams
  3. Completed an address change in Concord/ Digi
  4. Motivated a co-worker through chat
  5. Gave Feedback on a co-worker in Workday
  6. Asked for After call Survey
  7. Have caller send in an email
  8. Handled a call without assistance
  9. Said "Have a Great Day!"
  10. Completed 5 calls in a row without using ACW
  11. Used Help Desk to find an answer. (put article name, number and phone #)
  12. Built rapport with caller (asked about day etc)
  13. Perfect adherence for a day
  14. Spoke with someone from a state starting with "M"
  15. Drank 4 Glasses of Water
  16. Clean punches in Workday all week
  17. Completed a call without placing a member on hold
  18. Shared knowledgeable information in Teams
  19. Stretched 2 times in an hour
  20. Spoke with someone with a last name starting with "S"
  21. Assisted a Team member in Teams
  22. Took a payment
  23. Shared a WOW call with leader
  24. Asked Caller if you could further assist at end of call