Submittedtime inWorkdaySpoke withsomeonewith a lastname startingwith "S"Stretched2 times inan hourTook apaymentCompleted acall withoutplacing amember onholdShared aWOW callwithleaderSpoke withsomeonefrom a statestarting with"M"Postedsomethingpositive inTeamsHavecallersend in anemailSharedknowledgeableinformation inTeamsCleanpunches inWorkdayall weekCompleted5 calls in arow withoutusing ACWPerfectadherencefor a dayGaveFeedback ona co-workerin WorkdayAssisted aTeammemberin TeamsAsked Callerif you couldfurther assistat end of callAsked forAfter callSurveyBuilt rapportwith caller(asked aboutday etc)Drank 4Glassesof WaterSaid"Have aGreatDay!"Used HelpDesk to find ananswer. (putarticle name,number andphone #)Completedan addresschange inConcord/DigiMotivated aco-workerthroughchatHandled acallwithoutassistanceSubmittedtime inWorkdaySpoke withsomeonewith a lastname startingwith "S"Stretched2 times inan hourTook apaymentCompleted acall withoutplacing amember onholdShared aWOW callwithleaderSpoke withsomeonefrom a statestarting with"M"Postedsomethingpositive inTeamsHavecallersend in anemailSharedknowledgeableinformation inTeamsCleanpunches inWorkdayall weekCompleted5 calls in arow withoutusing ACWPerfectadherencefor a dayGaveFeedback ona co-workerin WorkdayAssisted aTeammemberin TeamsAsked Callerif you couldfurther assistat end of callAsked forAfter callSurveyBuilt rapportwith caller(asked aboutday etc)Drank 4Glassesof WaterSaid"Have aGreatDay!"Used HelpDesk to find ananswer. (putarticle name,number andphone #)Completedan addresschange inConcord/DigiMotivated aco-workerthroughchatHandled acallwithoutassistance

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Submitted time in Workday
  2. Spoke with someone with a last name starting with "S"
  3. Stretched 2 times in an hour
  4. Took a payment
  5. Completed a call without placing a member on hold
  6. Shared a WOW call with leader
  7. Spoke with someone from a state starting with "M"
  8. Posted something positive in Teams
  9. Have caller send in an email
  10. Shared knowledgeable information in Teams
  11. Clean punches in Workday all week
  12. Completed 5 calls in a row without using ACW
  13. Perfect adherence for a day
  14. Gave Feedback on a co-worker in Workday
  15. Assisted a Team member in Teams
  16. Asked Caller if you could further assist at end of call
  17. Asked for After call Survey
  18. Built rapport with caller (asked about day etc)
  19. Drank 4 Glasses of Water
  20. Said "Have a Great Day!"
  21. Used Help Desk to find an answer. (put article name, number and phone #)
  22. Completed an address change in Concord/ Digi
  23. Motivated a co-worker through chat
  24. Handled a call without assistance