(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shared knowledgeable information in Teams
Built rapport
with caller
(asked about
day etc)
Drank 4 Glasses of Water
Asked Caller if you could further assist at end of call
Stretched 2 times in an hour
Completed 5 calls in a row without using ACW
Gave Feedback on a co-worker in Workday
Posted something positive in Teams
Asked for After call Survey
Submitted time in Workday
Used Help Desk to find an answer. (put article name, number and phone #)
Assisted a Team member in Teams
Completed a call without placing a member on hold
Spoke with someone with a last name starting with "S"