(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Have caller send in an email
Completed 5 calls in a row without using ACW
Asked for After call Survey
Perfect adherence for a day
Completed an address change in Concord/ Digi
Shared a WOW call with leader
Motivated a co-worker through chat
Said "Have a Great Day!"
Posted something positive in Teams
Built rapport
with caller
(asked about
day etc)
Took a payment
Used Help Desk to find an answer. (put article name, number and phone #)
Spoke with someone from a state starting with "M"
Completed a call without placing a member on hold
Handled a call without assistance
Asked Caller if you could further assist at end of call
Drank 4 Glasses of Water
Spoke with someone with a last name starting with "S"