(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gave Feedback on a co-worker in Workday
Completed 5 calls in a row without using ACW
Used Help Desk to find an answer. (put article name, number and phone #)
Spoke with someone from a state starting with "M"
Handled a call without assistance
Asked for After call Survey
Took a payment
Clean punches in Workday all week
Have caller send in an email
Posted something positive in Teams
Spoke with someone with a last name starting with "S"
Said "Have a Great Day!"
Assisted a Team member in Teams
Completed a call without placing a member on hold
Shared knowledgeable information in Teams
Asked Caller if you could further assist at end of call