Said"Have aGreatDay!"Completedan addresschange inConcord/DigiCleanpunches inWorkdayall weekSpoke withsomeonewith a lastname startingwith "S"Havecallersend in anemailSpoke withsomeonefrom a statestarting with"M"Motivated aco-workerthroughchatSharedknowledgeableinformation inTeamsTook apaymentGaveFeedback ona co-workerin WorkdayAsked forAfter callSurveyCompleted5 calls in arow withoutusing ACWShared aWOW callwithleaderAsked Callerif you couldfurther assistat end of callSubmittedtime inWorkdayHandled acallwithoutassistanceCompleted acall withoutplacing amember onholdStretched2 times inan hourPerfectadherencefor a dayAssisted aTeammemberin TeamsUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Built rapportwith caller(asked aboutday etc)Drank 4Glassesof WaterPostedsomethingpositive inTeamsSaid"Have aGreatDay!"Completedan addresschange inConcord/DigiCleanpunches inWorkdayall weekSpoke withsomeonewith a lastname startingwith "S"Havecallersend in anemailSpoke withsomeonefrom a statestarting with"M"Motivated aco-workerthroughchatSharedknowledgeableinformation inTeamsTook apaymentGaveFeedback ona co-workerin WorkdayAsked forAfter callSurveyCompleted5 calls in arow withoutusing ACWShared aWOW callwithleaderAsked Callerif you couldfurther assistat end of callSubmittedtime inWorkdayHandled acallwithoutassistanceCompleted acall withoutplacing amember onholdStretched2 times inan hourPerfectadherencefor a dayAssisted aTeammemberin TeamsUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Built rapportwith caller(asked aboutday etc)Drank 4Glassesof WaterPostedsomethingpositive inTeams

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "Have a Great Day!"
  2. Completed an address change in Concord/ Digi
  3. Clean punches in Workday all week
  4. Spoke with someone with a last name starting with "S"
  5. Have caller send in an email
  6. Spoke with someone from a state starting with "M"
  7. Motivated a co-worker through chat
  8. Shared knowledgeable information in Teams
  9. Took a payment
  10. Gave Feedback on a co-worker in Workday
  11. Asked for After call Survey
  12. Completed 5 calls in a row without using ACW
  13. Shared a WOW call with leader
  14. Asked Caller if you could further assist at end of call
  15. Submitted time in Workday
  16. Handled a call without assistance
  17. Completed a call without placing a member on hold
  18. Stretched 2 times in an hour
  19. Perfect adherence for a day
  20. Assisted a Team member in Teams
  21. Used Help Desk to find an answer. (put article name, number and phone #)
  22. Built rapport with caller (asked about day etc)
  23. Drank 4 Glasses of Water
  24. Posted something positive in Teams