Used HelpDesk to find ananswer. (putarticle name,number andphone #)GaveFeedback ona co-workerin WorkdaySpoke withsomeonefrom a statestarting with"M"Said"Have aGreatDay!"Sharedknowledgeableinformation inTeamsDrank 4Glassesof WaterAsked Callerif you couldfurther assistat end of callHavecallersend in anemailStretched2 times inan hourMotivated aco-workerthroughchatShared aWOW callwithleaderAsked forAfter callSurveyCleanpunches inWorkdayall weekCompleted acall withoutplacing amember onholdHandled acallwithoutassistanceBuilt rapportwith caller(asked aboutday etc)Perfectadherencefor a dayCompleted5 calls in arow withoutusing ACWAssisted aTeammemberin TeamsPostedsomethingpositive inTeamsTook apaymentSpoke withsomeonewith a lastname startingwith "S"Submittedtime inWorkdayCompletedan addresschange inConcord/DigiUsed HelpDesk to find ananswer. (putarticle name,number andphone #)GaveFeedback ona co-workerin WorkdaySpoke withsomeonefrom a statestarting with"M"Said"Have aGreatDay!"Sharedknowledgeableinformation inTeamsDrank 4Glassesof WaterAsked Callerif you couldfurther assistat end of callHavecallersend in anemailStretched2 times inan hourMotivated aco-workerthroughchatShared aWOW callwithleaderAsked forAfter callSurveyCleanpunches inWorkdayall weekCompleted acall withoutplacing amember onholdHandled acallwithoutassistanceBuilt rapportwith caller(asked aboutday etc)Perfectadherencefor a dayCompleted5 calls in arow withoutusing ACWAssisted aTeammemberin TeamsPostedsomethingpositive inTeamsTook apaymentSpoke withsomeonewith a lastname startingwith "S"Submittedtime inWorkdayCompletedan addresschange inConcord/Digi

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used Help Desk to find an answer. (put article name, number and phone #)
  2. Gave Feedback on a co-worker in Workday
  3. Spoke with someone from a state starting with "M"
  4. Said "Have a Great Day!"
  5. Shared knowledgeable information in Teams
  6. Drank 4 Glasses of Water
  7. Asked Caller if you could further assist at end of call
  8. Have caller send in an email
  9. Stretched 2 times in an hour
  10. Motivated a co-worker through chat
  11. Shared a WOW call with leader
  12. Asked for After call Survey
  13. Clean punches in Workday all week
  14. Completed a call without placing a member on hold
  15. Handled a call without assistance
  16. Built rapport with caller (asked about day etc)
  17. Perfect adherence for a day
  18. Completed 5 calls in a row without using ACW
  19. Assisted a Team member in Teams
  20. Posted something positive in Teams
  21. Took a payment
  22. Spoke with someone with a last name starting with "S"
  23. Submitted time in Workday
  24. Completed an address change in Concord/ Digi