(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Submitted time in Workday
Said "Have a Great Day!"
Spoke with someone from a state starting with "M"
Shared knowledgeable information in Teams
Shared a WOW call with leader
Completed an address change in Concord/ Digi
Handled a call without assistance
Completed a call without placing a member on hold
Posted something positive in Teams
Drank 4 Glasses of Water
Asked Caller if you could further assist at end of call
Spoke with someone with a last name starting with "S"
Perfect adherence for a day
Stretched 2 times in an hour
Clean punches in Workday all week
Took a payment
Completed 5 calls in a row without using ACW
Have caller send in an email
Asked for After call Survey
Assisted a Team member in Teams
Gave Feedback on a co-worker in Workday
Motivated a co-worker through chat
Built rapport
with caller
(asked about
day etc)
Used Help Desk to find an answer. (put article name, number and phone #)