Postedsomethingpositive inTeamsCompletedan addresschange inConcord/DigiHandled acallwithoutassistanceHavecallersend in anemailStretched2 times inan hourUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Spoke withsomeonefrom a statestarting with"M"Submittedtime inWorkdaySaid"Have aGreatDay!"Asked Callerif you couldfurther assistat end of callCompleted acall withoutplacing amember onholdShared aWOW callwithleaderSharedknowledgeableinformation inTeamsPerfectadherencefor a dayCompleted5 calls in arow withoutusing ACWAssisted aTeammemberin TeamsBuilt rapportwith caller(asked aboutday etc)Took apaymentDrank 4Glassesof WaterSpoke withsomeonewith a lastname startingwith "S"Motivated aco-workerthroughchatGaveFeedback ona co-workerin WorkdayAsked forAfter callSurveyCleanpunches inWorkdayall weekPostedsomethingpositive inTeamsCompletedan addresschange inConcord/DigiHandled acallwithoutassistanceHavecallersend in anemailStretched2 times inan hourUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Spoke withsomeonefrom a statestarting with"M"Submittedtime inWorkdaySaid"Have aGreatDay!"Asked Callerif you couldfurther assistat end of callCompleted acall withoutplacing amember onholdShared aWOW callwithleaderSharedknowledgeableinformation inTeamsPerfectadherencefor a dayCompleted5 calls in arow withoutusing ACWAssisted aTeammemberin TeamsBuilt rapportwith caller(asked aboutday etc)Took apaymentDrank 4Glassesof WaterSpoke withsomeonewith a lastname startingwith "S"Motivated aco-workerthroughchatGaveFeedback ona co-workerin WorkdayAsked forAfter callSurveyCleanpunches inWorkdayall week

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Posted something positive in Teams
  2. Completed an address change in Concord/ Digi
  3. Handled a call without assistance
  4. Have caller send in an email
  5. Stretched 2 times in an hour
  6. Used Help Desk to find an answer. (put article name, number and phone #)
  7. Spoke with someone from a state starting with "M"
  8. Submitted time in Workday
  9. Said "Have a Great Day!"
  10. Asked Caller if you could further assist at end of call
  11. Completed a call without placing a member on hold
  12. Shared a WOW call with leader
  13. Shared knowledgeable information in Teams
  14. Perfect adherence for a day
  15. Completed 5 calls in a row without using ACW
  16. Assisted a Team member in Teams
  17. Built rapport with caller (asked about day etc)
  18. Took a payment
  19. Drank 4 Glasses of Water
  20. Spoke with someone with a last name starting with "S"
  21. Motivated a co-worker through chat
  22. Gave Feedback on a co-worker in Workday
  23. Asked for After call Survey
  24. Clean punches in Workday all week