GaveFeedback ona co-workerin WorkdayCompleted5 calls in arow withoutusing ACWUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Spoke withsomeonefrom a statestarting with"M"Handled acallwithoutassistanceAsked forAfter callSurveyTook apaymentCleanpunches inWorkdayall weekHavecallersend in anemailPostedsomethingpositive inTeamsSpoke withsomeonewith a lastname startingwith "S"Said"Have aGreatDay!"Assisted aTeammemberin TeamsCompleted acall withoutplacing amember onholdSharedknowledgeableinformation inTeamsAsked Callerif you couldfurther assistat end of callStretched2 times inan hourPerfectadherencefor a dayDrank 4Glassesof WaterCompletedan addresschange inConcord/DigiShared aWOW callwithleaderSubmittedtime inWorkdayBuilt rapportwith caller(asked aboutday etc)Motivated aco-workerthroughchatGaveFeedback ona co-workerin WorkdayCompleted5 calls in arow withoutusing ACWUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Spoke withsomeonefrom a statestarting with"M"Handled acallwithoutassistanceAsked forAfter callSurveyTook apaymentCleanpunches inWorkdayall weekHavecallersend in anemailPostedsomethingpositive inTeamsSpoke withsomeonewith a lastname startingwith "S"Said"Have aGreatDay!"Assisted aTeammemberin TeamsCompleted acall withoutplacing amember onholdSharedknowledgeableinformation inTeamsAsked Callerif you couldfurther assistat end of callStretched2 times inan hourPerfectadherencefor a dayDrank 4Glassesof WaterCompletedan addresschange inConcord/DigiShared aWOW callwithleaderSubmittedtime inWorkdayBuilt rapportwith caller(asked aboutday etc)Motivated aco-workerthroughchat

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave Feedback on a co-worker in Workday
  2. Completed 5 calls in a row without using ACW
  3. Used Help Desk to find an answer. (put article name, number and phone #)
  4. Spoke with someone from a state starting with "M"
  5. Handled a call without assistance
  6. Asked for After call Survey
  7. Took a payment
  8. Clean punches in Workday all week
  9. Have caller send in an email
  10. Posted something positive in Teams
  11. Spoke with someone with a last name starting with "S"
  12. Said "Have a Great Day!"
  13. Assisted a Team member in Teams
  14. Completed a call without placing a member on hold
  15. Shared knowledgeable information in Teams
  16. Asked Caller if you could further assist at end of call
  17. Stretched 2 times in an hour
  18. Perfect adherence for a day
  19. Drank 4 Glasses of Water
  20. Completed an address change in Concord/ Digi
  21. Shared a WOW call with leader
  22. Submitted time in Workday
  23. Built rapport with caller (asked about day etc)
  24. Motivated a co-worker through chat