Cleanpunches inWorkdayall weekMotivated aco-workerthroughchatSpoke withsomeonefrom a statestarting with"M"Assisted aTeammemberin TeamsBuilt rapportwith caller(asked aboutday etc)Submittedtime inWorkdayAsked Callerif you couldfurther assistat end of callSpoke withsomeonewith a lastname startingwith "S"Stretched2 times inan hourCompletedan addresschange inConcord/DigiCompleted acall withoutplacing amember onholdSaid"Have aGreatDay!"Used HelpDesk to find ananswer. (putarticle name,number andphone #)Took apaymentCompleted5 calls in arow withoutusing ACWPostedsomethingpositive inTeamsDrank 4Glassesof WaterShared aWOW callwithleaderHavecallersend in anemailSharedknowledgeableinformation inTeamsGaveFeedback ona co-workerin WorkdayPerfectadherencefor a dayHandled acallwithoutassistanceAsked forAfter callSurveyCleanpunches inWorkdayall weekMotivated aco-workerthroughchatSpoke withsomeonefrom a statestarting with"M"Assisted aTeammemberin TeamsBuilt rapportwith caller(asked aboutday etc)Submittedtime inWorkdayAsked Callerif you couldfurther assistat end of callSpoke withsomeonewith a lastname startingwith "S"Stretched2 times inan hourCompletedan addresschange inConcord/DigiCompleted acall withoutplacing amember onholdSaid"Have aGreatDay!"Used HelpDesk to find ananswer. (putarticle name,number andphone #)Took apaymentCompleted5 calls in arow withoutusing ACWPostedsomethingpositive inTeamsDrank 4Glassesof WaterShared aWOW callwithleaderHavecallersend in anemailSharedknowledgeableinformation inTeamsGaveFeedback ona co-workerin WorkdayPerfectadherencefor a dayHandled acallwithoutassistanceAsked forAfter callSurvey

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clean punches in Workday all week
  2. Motivated a co-worker through chat
  3. Spoke with someone from a state starting with "M"
  4. Assisted a Team member in Teams
  5. Built rapport with caller (asked about day etc)
  6. Submitted time in Workday
  7. Asked Caller if you could further assist at end of call
  8. Spoke with someone with a last name starting with "S"
  9. Stretched 2 times in an hour
  10. Completed an address change in Concord/ Digi
  11. Completed a call without placing a member on hold
  12. Said "Have a Great Day!"
  13. Used Help Desk to find an answer. (put article name, number and phone #)
  14. Took a payment
  15. Completed 5 calls in a row without using ACW
  16. Posted something positive in Teams
  17. Drank 4 Glasses of Water
  18. Shared a WOW call with leader
  19. Have caller send in an email
  20. Shared knowledgeable information in Teams
  21. Gave Feedback on a co-worker in Workday
  22. Perfect adherence for a day
  23. Handled a call without assistance
  24. Asked for After call Survey