(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Built rapport
with caller
(asked about
day etc)
Asked Caller if you could further assist at end of call
Drank 4 Glasses of Water
Took a payment
Perfect adherence for a day
Posted something positive in Teams
Have caller send in an email
Spoke with someone from a state starting with "M"
Completed 5 calls in a row without using ACW
Used Help Desk to find an answer. (put article name, number and phone #)
Completed an address change in Concord/ Digi
Asked for After call Survey
Submitted time in Workday
Shared a WOW call with leader
Gave Feedback on a co-worker in Workday
Stretched 2 times in an hour
Completed a call without placing a member on hold
Shared knowledgeable information in Teams
Assisted a Team member in Teams
Said "Have a Great Day!"
Spoke with someone with a last name starting with "S"