(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Handled a call without assistance
Built rapport
with caller
(asked about
day etc)
Have caller send in an email
Shared knowledgeable information in Teams
Posted something positive in Teams
Completed 5 calls in a row without using ACW
Spoke with someone with a last name starting with "S"
Used Help Desk to find an answer. (put article name, number and phone #)
Said "Have a Great Day!"
Clean punches in Workday all week
Completed an address change in Concord/ Digi
Drank 4 Glasses of Water
Completed a call without placing a member on hold
Took a payment
Asked for After call Survey
Perfect adherence for a day
Asked Caller if you could further assist at end of call
