Stretched2 times inan hourSubmittedtime inWorkdayMotivated aco-workerthroughchatAssisted aTeammemberin TeamsSpoke withsomeonewith a lastname startingwith "S"Asked Callerif you couldfurther assistat end of callShared aWOW callwithleaderSaid"Have aGreatDay!"Spoke withsomeonefrom a statestarting with"M"Used HelpDesk to find ananswer. (putarticle name,number andphone #)Havecallersend in anemailPerfectadherencefor a dayCompleted acall withoutplacing amember onholdHandled acallwithoutassistanceSharedknowledgeableinformation inTeamsAsked forAfter callSurveyCompleted5 calls in arow withoutusing ACWPostedsomethingpositive inTeamsCompletedan addresschange inConcord/DigiDrank 4Glassesof WaterGaveFeedback ona co-workerin WorkdayTook apaymentBuilt rapportwith caller(asked aboutday etc)Cleanpunches inWorkdayall weekStretched2 times inan hourSubmittedtime inWorkdayMotivated aco-workerthroughchatAssisted aTeammemberin TeamsSpoke withsomeonewith a lastname startingwith "S"Asked Callerif you couldfurther assistat end of callShared aWOW callwithleaderSaid"Have aGreatDay!"Spoke withsomeonefrom a statestarting with"M"Used HelpDesk to find ananswer. (putarticle name,number andphone #)Havecallersend in anemailPerfectadherencefor a dayCompleted acall withoutplacing amember onholdHandled acallwithoutassistanceSharedknowledgeableinformation inTeamsAsked forAfter callSurveyCompleted5 calls in arow withoutusing ACWPostedsomethingpositive inTeamsCompletedan addresschange inConcord/DigiDrank 4Glassesof WaterGaveFeedback ona co-workerin WorkdayTook apaymentBuilt rapportwith caller(asked aboutday etc)Cleanpunches inWorkdayall week

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stretched 2 times in an hour
  2. Submitted time in Workday
  3. Motivated a co-worker through chat
  4. Assisted a Team member in Teams
  5. Spoke with someone with a last name starting with "S"
  6. Asked Caller if you could further assist at end of call
  7. Shared a WOW call with leader
  8. Said "Have a Great Day!"
  9. Spoke with someone from a state starting with "M"
  10. Used Help Desk to find an answer. (put article name, number and phone #)
  11. Have caller send in an email
  12. Perfect adherence for a day
  13. Completed a call without placing a member on hold
  14. Handled a call without assistance
  15. Shared knowledgeable information in Teams
  16. Asked for After call Survey
  17. Completed 5 calls in a row without using ACW
  18. Posted something positive in Teams
  19. Completed an address change in Concord/ Digi
  20. Drank 4 Glasses of Water
  21. Gave Feedback on a co-worker in Workday
  22. Took a payment
  23. Built rapport with caller (asked about day etc)
  24. Clean punches in Workday all week