Motivated aco-workerthroughchatPerfectadherencefor a dayPostedsomethingpositive inTeamsShared aWOW callwithleaderTook apaymentAsked Callerif you couldfurther assistat end of callStretched2 times inan hourHandled acallwithoutassistanceDrank 4Glassesof WaterSharedknowledgeableinformation inTeamsHavecallersend in anemailSpoke withsomeonewith a lastname startingwith "S"Completed acall withoutplacing amember onholdSubmittedtime inWorkdayGaveFeedback ona co-workerin WorkdayCompleted5 calls in arow withoutusing ACWAsked forAfter callSurveyBuilt rapportwith caller(asked aboutday etc)Spoke withsomeonefrom a statestarting with"M"Cleanpunches inWorkdayall weekCompletedan addresschange inConcord/DigiUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Said"Have aGreatDay!"Assisted aTeammemberin TeamsMotivated aco-workerthroughchatPerfectadherencefor a dayPostedsomethingpositive inTeamsShared aWOW callwithleaderTook apaymentAsked Callerif you couldfurther assistat end of callStretched2 times inan hourHandled acallwithoutassistanceDrank 4Glassesof WaterSharedknowledgeableinformation inTeamsHavecallersend in anemailSpoke withsomeonewith a lastname startingwith "S"Completed acall withoutplacing amember onholdSubmittedtime inWorkdayGaveFeedback ona co-workerin WorkdayCompleted5 calls in arow withoutusing ACWAsked forAfter callSurveyBuilt rapportwith caller(asked aboutday etc)Spoke withsomeonefrom a statestarting with"M"Cleanpunches inWorkdayall weekCompletedan addresschange inConcord/DigiUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Said"Have aGreatDay!"Assisted aTeammemberin Teams

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Motivated a co-worker through chat
  2. Perfect adherence for a day
  3. Posted something positive in Teams
  4. Shared a WOW call with leader
  5. Took a payment
  6. Asked Caller if you could further assist at end of call
  7. Stretched 2 times in an hour
  8. Handled a call without assistance
  9. Drank 4 Glasses of Water
  10. Shared knowledgeable information in Teams
  11. Have caller send in an email
  12. Spoke with someone with a last name starting with "S"
  13. Completed a call without placing a member on hold
  14. Submitted time in Workday
  15. Gave Feedback on a co-worker in Workday
  16. Completed 5 calls in a row without using ACW
  17. Asked for After call Survey
  18. Built rapport with caller (asked about day etc)
  19. Spoke with someone from a state starting with "M"
  20. Clean punches in Workday all week
  21. Completed an address change in Concord/ Digi
  22. Used Help Desk to find an answer. (put article name, number and phone #)
  23. Said "Have a Great Day!"
  24. Assisted a Team member in Teams