Built rapportwith caller(asked aboutday etc)Spoke withsomeonefrom a statestarting with"M"Stretched2 times inan hourSubmittedtime inWorkdayHavecallersend in anemailSaid"Have aGreatDay!"Spoke withsomeonewith a lastname startingwith "S"GaveFeedback ona co-workerin WorkdayTook apaymentAsked Callerif you couldfurther assistat end of callMotivated aco-workerthroughchatPerfectadherencefor a dayCompleted5 calls in arow withoutusing ACWHandled acallwithoutassistanceDrank 4Glassesof WaterAsked forAfter callSurveyPostedsomethingpositive inTeamsUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Shared aWOW callwithleaderAssisted aTeammemberin TeamsCompletedan addresschange inConcord/DigiCleanpunches inWorkdayall weekSharedknowledgeableinformation inTeamsCompleted acall withoutplacing amember onholdBuilt rapportwith caller(asked aboutday etc)Spoke withsomeonefrom a statestarting with"M"Stretched2 times inan hourSubmittedtime inWorkdayHavecallersend in anemailSaid"Have aGreatDay!"Spoke withsomeonewith a lastname startingwith "S"GaveFeedback ona co-workerin WorkdayTook apaymentAsked Callerif you couldfurther assistat end of callMotivated aco-workerthroughchatPerfectadherencefor a dayCompleted5 calls in arow withoutusing ACWHandled acallwithoutassistanceDrank 4Glassesof WaterAsked forAfter callSurveyPostedsomethingpositive inTeamsUsed HelpDesk to find ananswer. (putarticle name,number andphone #)Shared aWOW callwithleaderAssisted aTeammemberin TeamsCompletedan addresschange inConcord/DigiCleanpunches inWorkdayall weekSharedknowledgeableinformation inTeamsCompleted acall withoutplacing amember onhold

2024 Customer Service Bingo Challenge - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Built rapport with caller (asked about day etc)
  2. Spoke with someone from a state starting with "M"
  3. Stretched 2 times in an hour
  4. Submitted time in Workday
  5. Have caller send in an email
  6. Said "Have a Great Day!"
  7. Spoke with someone with a last name starting with "S"
  8. Gave Feedback on a co-worker in Workday
  9. Took a payment
  10. Asked Caller if you could further assist at end of call
  11. Motivated a co-worker through chat
  12. Perfect adherence for a day
  13. Completed 5 calls in a row without using ACW
  14. Handled a call without assistance
  15. Drank 4 Glasses of Water
  16. Asked for After call Survey
  17. Posted something positive in Teams
  18. Used Help Desk to find an answer. (put article name, number and phone #)
  19. Shared a WOW call with leader
  20. Assisted a Team member in Teams
  21. Completed an address change in Concord/ Digi
  22. Clean punches in Workday all week
  23. Shared knowledgeable information in Teams
  24. Completed a call without placing a member on hold