My dr saidthe pricewouldbe...Push trfdidn't gothroughFinishcoffee /energy drinkby 2 PMAsk chattoreprocessa copayDuplicateorderneeds togo outHelpcoworkerwith anorderPharmacistcounselNimbleDownPatientautomaticallyasks for apharmacistNewinsuranceRxQcrashesPatient putsyou on holdto find acredit cardSpanishcallPatientchanges acheckoutedorder fromdelivery to pickupCopaychangedCompletecall sheet/ Nimblecart sheetRefillwaterjugPt confusedbtw LindseyLegacyDFWPharmacycalling fora transferBACKOrderPatient spoketo someonethat said XYZwas possibleIPledgesurveycompleteCalldropsOrder food/UberEats/DoorDashWhat'sthismedicationfor?Printerout ofpaperLeave avoicemailSameDayMUSTGOPatientcalls whilein amoving carSendGIF tochatCompletea Nimblecheck outorderPatientcalls beforea script iscalled inPatientwants analterativePatientasks fordirections toPharmacyRemotecrashesPatient isleaving towntomorrowand needsRX NOWDo youcarry...?Patienthasspeakerphone onMy dr saidthe pricewouldbe...Push trfdidn't gothroughFinishcoffee /energy drinkby 2 PMAsk chattoreprocessa copayDuplicateorderneeds togo outHelpcoworkerwith anorderPharmacistcounselNimbleDownPatientautomaticallyasks for apharmacistNewinsuranceRxQcrashesPatient putsyou on holdto find acredit cardSpanishcallPatientchanges acheckoutedorder fromdelivery to pickupCopaychangedCompletecall sheet/ Nimblecart sheetRefillwaterjugPt confusedbtw LindseyLegacyDFWPharmacycalling fora transferBACKOrderPatient spoketo someonethat said XYZwas possibleIPledgesurveycompleteCalldropsOrder food/UberEats/DoorDashWhat'sthismedicationfor?Printerout ofpaperLeave avoicemailSameDayMUSTGOPatientcalls whilein amoving carSendGIF tochatCompletea Nimblecheck outorderPatientcalls beforea script iscalled inPatientwants analterativePatientasks fordirections toPharmacyRemotecrashesPatient isleaving towntomorrowand needsRX NOWDo youcarry...?Patienthasspeakerphone on

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My dr said the price would be...
  2. Push trf didn't go through
  3. Finish coffee / energy drink by 2 PM
  4. Ask chat to reprocess a copay
  5. Duplicate order needs to go out
  6. Help coworker with an order
  7. Pharmacist counsel
  8. Nimble Down
  9. Patient automatically asks for a pharmacist
  10. New insurance
  11. RxQ crashes
  12. Patient puts you on hold to find a credit card
  13. Spanish call
  14. Patient changes a checkouted order from delivery to pick up
  15. Copay changed
  16. Complete call sheet / Nimble cart sheet
  17. Refill water jug
  18. Pt confused btw Lindsey Legacy DFW
  19. Pharmacy calling for a transfer
  20. BACK Order
  21. Patient spoke to someone that said XYZ was possible
  22. IPledge survey complete
  23. Call drops
  24. Order food /UberEats / DoorDash
  25. What's this medication for?
  26. Printer out of paper
  27. Leave a voicemail
  28. Same Day
  29. MUST GO
  30. Patient calls while in a moving car
  31. Send GIF to chat
  32. Complete a Nimble check out order
  33. Patient calls before a script is called in
  34. Patient wants an alterative
  35. Patient asks for directions to Pharmacy
  36. Remote crashes
  37. Patient is leaving town tomorrow and needs RX NOW
  38. Do you carry...?
  39. Patient has speaker phone on