SendGIF tochatBACKOrderRemotecrashesPatient putsyou on holdto find acredit cardWhat'sthismedicationfor?CalldropsFinishcoffee /energy drinkby 2 PMMUSTGOAsk chattoreprocessa copayMy dr saidthe pricewouldbe...Pt confusedbtw LindseyLegacyDFWPush trfdidn't gothroughPatientcalls whilein amoving carPatientcalls beforea script iscalled inRefillwaterjugPrinterout ofpaperPatient isleaving towntomorrowand needsRX NOWHelpcoworkerwith anorderDo youcarry...?PharmacistcounselPatientwants analterativePatient spoketo someonethat said XYZwas possibleCompletecall sheet/ Nimblecart sheetSpanishcallNimbleDownSameDayRxQcrashesDuplicateorderneeds togo outPatienthasspeakerphone onLeave avoicemailPatientasks fordirections toPharmacyCopaychangedOrder food/UberEats/DoorDashNewinsurancePatientchanges acheckoutedorder fromdelivery to pickupCompletea Nimblecheck outorderIPledgesurveycompletePharmacycalling fora transferPatientautomaticallyasks for apharmacistSendGIF tochatBACKOrderRemotecrashesPatient putsyou on holdto find acredit cardWhat'sthismedicationfor?CalldropsFinishcoffee /energy drinkby 2 PMMUSTGOAsk chattoreprocessa copayMy dr saidthe pricewouldbe...Pt confusedbtw LindseyLegacyDFWPush trfdidn't gothroughPatientcalls whilein amoving carPatientcalls beforea script iscalled inRefillwaterjugPrinterout ofpaperPatient isleaving towntomorrowand needsRX NOWHelpcoworkerwith anorderDo youcarry...?PharmacistcounselPatientwants analterativePatient spoketo someonethat said XYZwas possibleCompletecall sheet/ Nimblecart sheetSpanishcallNimbleDownSameDayRxQcrashesDuplicateorderneeds togo outPatienthasspeakerphone onLeave avoicemailPatientasks fordirections toPharmacyCopaychangedOrder food/UberEats/DoorDashNewinsurancePatientchanges acheckoutedorder fromdelivery to pickupCompletea Nimblecheck outorderIPledgesurveycompletePharmacycalling fora transferPatientautomaticallyasks for apharmacist

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send GIF to chat
  2. BACK Order
  3. Remote crashes
  4. Patient puts you on hold to find a credit card
  5. What's this medication for?
  6. Call drops
  7. Finish coffee / energy drink by 2 PM
  8. MUST GO
  9. Ask chat to reprocess a copay
  10. My dr said the price would be...
  11. Pt confused btw Lindsey Legacy DFW
  12. Push trf didn't go through
  13. Patient calls while in a moving car
  14. Patient calls before a script is called in
  15. Refill water jug
  16. Printer out of paper
  17. Patient is leaving town tomorrow and needs RX NOW
  18. Help coworker with an order
  19. Do you carry...?
  20. Pharmacist counsel
  21. Patient wants an alterative
  22. Patient spoke to someone that said XYZ was possible
  23. Complete call sheet / Nimble cart sheet
  24. Spanish call
  25. Nimble Down
  26. Same Day
  27. RxQ crashes
  28. Duplicate order needs to go out
  29. Patient has speaker phone on
  30. Leave a voicemail
  31. Patient asks for directions to Pharmacy
  32. Copay changed
  33. Order food /UberEats / DoorDash
  34. New insurance
  35. Patient changes a checkouted order from delivery to pick up
  36. Complete a Nimble check out order
  37. IPledge survey complete
  38. Pharmacy calling for a transfer
  39. Patient automatically asks for a pharmacist