PharmacistcounselPatientchanges acheckoutedorder fromdelivery to pickupCompletecall sheet/ Nimblecart sheetNewinsuranceWhat'sthismedicationfor?CopaychangedPatient isleaving towntomorrowand needsRX NOWPatienthasspeakerphone onPatientasks fordirections toPharmacyMUSTGOOrder food/UberEats/DoorDashSpanishcallRemotecrashesPatientcalls beforea script iscalled inMy dr saidthe pricewouldbe...SendGIF tochatPatientcalls whilein amoving carIPledgesurveycompleteNimbleDownFinishcoffee /energy drinkby 2 PMPatientwants analterativeAsk chattoreprocessa copayLeave avoicemailRefillwaterjugDuplicateorderneeds togo outCompletea Nimblecheck outorderPush trfdidn't gothroughRxQcrashesSameDayBACKOrderPatient putsyou on holdto find acredit cardPt confusedbtw LindseyLegacyDFWHelpcoworkerwith anorderPrinterout ofpaperCalldropsDo youcarry...?Pharmacycalling fora transferPatient spoketo someonethat said XYZwas possiblePatientautomaticallyasks for apharmacistPharmacistcounselPatientchanges acheckoutedorder fromdelivery to pickupCompletecall sheet/ Nimblecart sheetNewinsuranceWhat'sthismedicationfor?CopaychangedPatient isleaving towntomorrowand needsRX NOWPatienthasspeakerphone onPatientasks fordirections toPharmacyMUSTGOOrder food/UberEats/DoorDashSpanishcallRemotecrashesPatientcalls beforea script iscalled inMy dr saidthe pricewouldbe...SendGIF tochatPatientcalls whilein amoving carIPledgesurveycompleteNimbleDownFinishcoffee /energy drinkby 2 PMPatientwants analterativeAsk chattoreprocessa copayLeave avoicemailRefillwaterjugDuplicateorderneeds togo outCompletea Nimblecheck outorderPush trfdidn't gothroughRxQcrashesSameDayBACKOrderPatient putsyou on holdto find acredit cardPt confusedbtw LindseyLegacyDFWHelpcoworkerwith anorderPrinterout ofpaperCalldropsDo youcarry...?Pharmacycalling fora transferPatient spoketo someonethat said XYZwas possiblePatientautomaticallyasks for apharmacist

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pharmacist counsel
  2. Patient changes a checkouted order from delivery to pick up
  3. Complete call sheet / Nimble cart sheet
  4. New insurance
  5. What's this medication for?
  6. Copay changed
  7. Patient is leaving town tomorrow and needs RX NOW
  8. Patient has speaker phone on
  9. Patient asks for directions to Pharmacy
  10. MUST GO
  11. Order food /UberEats / DoorDash
  12. Spanish call
  13. Remote crashes
  14. Patient calls before a script is called in
  15. My dr said the price would be...
  16. Send GIF to chat
  17. Patient calls while in a moving car
  18. IPledge survey complete
  19. Nimble Down
  20. Finish coffee / energy drink by 2 PM
  21. Patient wants an alterative
  22. Ask chat to reprocess a copay
  23. Leave a voicemail
  24. Refill water jug
  25. Duplicate order needs to go out
  26. Complete a Nimble check out order
  27. Push trf didn't go through
  28. RxQ crashes
  29. Same Day
  30. BACK Order
  31. Patient puts you on hold to find a credit card
  32. Pt confused btw Lindsey Legacy DFW
  33. Help coworker with an order
  34. Printer out of paper
  35. Call drops
  36. Do you carry...?
  37. Pharmacy calling for a transfer
  38. Patient spoke to someone that said XYZ was possible
  39. Patient automatically asks for a pharmacist