Patienthasspeakerphone onSendGIF tochatSameDayPatientwants analterativeMy dr saidthe pricewouldbe...Duplicateorderneeds togo outNewinsuranceLeave avoicemailPatientcalls whilein amoving carCompletecall sheet/ Nimblecart sheetPatientasks fordirections toPharmacyRemotecrashesAsk chattoreprocessa copayNimbleDownCalldropsPatient spoketo someonethat said XYZwas possibleCompletea Nimblecheck outorderDo youcarry...?Order food/UberEats/DoorDashPush trfdidn't gothroughPharmacycalling fora transferIPledgesurveycompleteCopaychangedPt confusedbtw LindseyLegacyDFWMUSTGOPrinterout ofpaperFinishcoffee /energy drinkby 2 PMRxQcrashesBACKOrderWhat'sthismedicationfor?Patientautomaticallyasks for apharmacistPatientcalls beforea script iscalled inPatient putsyou on holdto find acredit cardPharmacistcounselPatient isleaving towntomorrowand needsRX NOWHelpcoworkerwith anorderSpanishcallPatientchanges acheckoutedorder fromdelivery to pickupRefillwaterjugPatienthasspeakerphone onSendGIF tochatSameDayPatientwants analterativeMy dr saidthe pricewouldbe...Duplicateorderneeds togo outNewinsuranceLeave avoicemailPatientcalls whilein amoving carCompletecall sheet/ Nimblecart sheetPatientasks fordirections toPharmacyRemotecrashesAsk chattoreprocessa copayNimbleDownCalldropsPatient spoketo someonethat said XYZwas possibleCompletea Nimblecheck outorderDo youcarry...?Order food/UberEats/DoorDashPush trfdidn't gothroughPharmacycalling fora transferIPledgesurveycompleteCopaychangedPt confusedbtw LindseyLegacyDFWMUSTGOPrinterout ofpaperFinishcoffee /energy drinkby 2 PMRxQcrashesBACKOrderWhat'sthismedicationfor?Patientautomaticallyasks for apharmacistPatientcalls beforea script iscalled inPatient putsyou on holdto find acredit cardPharmacistcounselPatient isleaving towntomorrowand needsRX NOWHelpcoworkerwith anorderSpanishcallPatientchanges acheckoutedorder fromdelivery to pickupRefillwaterjug

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient has speaker phone on
  2. Send GIF to chat
  3. Same Day
  4. Patient wants an alterative
  5. My dr said the price would be...
  6. Duplicate order needs to go out
  7. New insurance
  8. Leave a voicemail
  9. Patient calls while in a moving car
  10. Complete call sheet / Nimble cart sheet
  11. Patient asks for directions to Pharmacy
  12. Remote crashes
  13. Ask chat to reprocess a copay
  14. Nimble Down
  15. Call drops
  16. Patient spoke to someone that said XYZ was possible
  17. Complete a Nimble check out order
  18. Do you carry...?
  19. Order food /UberEats / DoorDash
  20. Push trf didn't go through
  21. Pharmacy calling for a transfer
  22. IPledge survey complete
  23. Copay changed
  24. Pt confused btw Lindsey Legacy DFW
  25. MUST GO
  26. Printer out of paper
  27. Finish coffee / energy drink by 2 PM
  28. RxQ crashes
  29. BACK Order
  30. What's this medication for?
  31. Patient automatically asks for a pharmacist
  32. Patient calls before a script is called in
  33. Patient puts you on hold to find a credit card
  34. Pharmacist counsel
  35. Patient is leaving town tomorrow and needs RX NOW
  36. Help coworker with an order
  37. Spanish call
  38. Patient changes a checkouted order from delivery to pick up
  39. Refill water jug