Completea Nimblecheck outorderPatient spoketo someonethat said XYZwas possibleSpanishcallIPledgesurveycompletePatientcalls beforea script iscalled inSameDayPatienthasspeakerphone onCopaychangedRxQcrashesPt confusedbtw LindseyLegacyDFWWhat'sthismedicationfor?Order food/UberEats/DoorDashBACKOrderSendGIF tochatPatient isleaving towntomorrowand needsRX NOWPatientwants analterativeCalldropsMUSTGOAsk chattoreprocessa copayLeave avoicemailPrinterout ofpaperMy dr saidthe pricewouldbe...Patient putsyou on holdto find acredit cardNewinsuranceCompletecall sheet/ Nimblecart sheetPush trfdidn't gothroughRefillwaterjugPharmacycalling fora transferFinishcoffee /energy drinkby 2 PMRemotecrashesPharmacistcounselPatientchanges acheckoutedorder fromdelivery to pickupDuplicateorderneeds togo outDo youcarry...?Patientautomaticallyasks for apharmacistHelpcoworkerwith anorderNimbleDownPatientcalls whilein amoving carPatientasks fordirections toPharmacyCompletea Nimblecheck outorderPatient spoketo someonethat said XYZwas possibleSpanishcallIPledgesurveycompletePatientcalls beforea script iscalled inSameDayPatienthasspeakerphone onCopaychangedRxQcrashesPt confusedbtw LindseyLegacyDFWWhat'sthismedicationfor?Order food/UberEats/DoorDashBACKOrderSendGIF tochatPatient isleaving towntomorrowand needsRX NOWPatientwants analterativeCalldropsMUSTGOAsk chattoreprocessa copayLeave avoicemailPrinterout ofpaperMy dr saidthe pricewouldbe...Patient putsyou on holdto find acredit cardNewinsuranceCompletecall sheet/ Nimblecart sheetPush trfdidn't gothroughRefillwaterjugPharmacycalling fora transferFinishcoffee /energy drinkby 2 PMRemotecrashesPharmacistcounselPatientchanges acheckoutedorder fromdelivery to pickupDuplicateorderneeds togo outDo youcarry...?Patientautomaticallyasks for apharmacistHelpcoworkerwith anorderNimbleDownPatientcalls whilein amoving carPatientasks fordirections toPharmacy

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete a Nimble check out order
  2. Patient spoke to someone that said XYZ was possible
  3. Spanish call
  4. IPledge survey complete
  5. Patient calls before a script is called in
  6. Same Day
  7. Patient has speaker phone on
  8. Copay changed
  9. RxQ crashes
  10. Pt confused btw Lindsey Legacy DFW
  11. What's this medication for?
  12. Order food /UberEats / DoorDash
  13. BACK Order
  14. Send GIF to chat
  15. Patient is leaving town tomorrow and needs RX NOW
  16. Patient wants an alterative
  17. Call drops
  18. MUST GO
  19. Ask chat to reprocess a copay
  20. Leave a voicemail
  21. Printer out of paper
  22. My dr said the price would be...
  23. Patient puts you on hold to find a credit card
  24. New insurance
  25. Complete call sheet / Nimble cart sheet
  26. Push trf didn't go through
  27. Refill water jug
  28. Pharmacy calling for a transfer
  29. Finish coffee / energy drink by 2 PM
  30. Remote crashes
  31. Pharmacist counsel
  32. Patient changes a checkouted order from delivery to pick up
  33. Duplicate order needs to go out
  34. Do you carry...?
  35. Patient automatically asks for a pharmacist
  36. Help coworker with an order
  37. Nimble Down
  38. Patient calls while in a moving car
  39. Patient asks for directions to Pharmacy