Patientautomaticallyasks for apharmacistSameDayPatientcalls whilein amoving carPatient putsyou on holdto find acredit cardDo youcarry...?Ask chattoreprocessa copayRxQcrashesSendGIF tochatNimbleDownIPledgesurveycompleteDuplicateorderneeds togo outSpanishcallOrder food/UberEats/DoorDashHelpcoworkerwith anorderPatientasks fordirections toPharmacyCompletecall sheet/ Nimblecart sheetRemotecrashesPatientwants analterativePt confusedbtw LindseyLegacyDFWPrinterout ofpaperFinishcoffee /energy drinkby 2 PMMy dr saidthe pricewouldbe...PharmacistcounselCompletea Nimblecheck outorderPatienthasspeakerphone onPatient isleaving towntomorrowand needsRX NOWPatientcalls beforea script iscalled inWhat'sthismedicationfor?Push trfdidn't gothroughNewinsuranceCopaychangedRefillwaterjugPatient spoketo someonethat said XYZwas possiblePatientchanges acheckoutedorder fromdelivery to pickupPharmacycalling fora transferLeave avoicemailCalldropsBACKOrderMUSTGOPatientautomaticallyasks for apharmacistSameDayPatientcalls whilein amoving carPatient putsyou on holdto find acredit cardDo youcarry...?Ask chattoreprocessa copayRxQcrashesSendGIF tochatNimbleDownIPledgesurveycompleteDuplicateorderneeds togo outSpanishcallOrder food/UberEats/DoorDashHelpcoworkerwith anorderPatientasks fordirections toPharmacyCompletecall sheet/ Nimblecart sheetRemotecrashesPatientwants analterativePt confusedbtw LindseyLegacyDFWPrinterout ofpaperFinishcoffee /energy drinkby 2 PMMy dr saidthe pricewouldbe...PharmacistcounselCompletea Nimblecheck outorderPatienthasspeakerphone onPatient isleaving towntomorrowand needsRX NOWPatientcalls beforea script iscalled inWhat'sthismedicationfor?Push trfdidn't gothroughNewinsuranceCopaychangedRefillwaterjugPatient spoketo someonethat said XYZwas possiblePatientchanges acheckoutedorder fromdelivery to pickupPharmacycalling fora transferLeave avoicemailCalldropsBACKOrderMUSTGO

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient automatically asks for a pharmacist
  2. Same Day
  3. Patient calls while in a moving car
  4. Patient puts you on hold to find a credit card
  5. Do you carry...?
  6. Ask chat to reprocess a copay
  7. RxQ crashes
  8. Send GIF to chat
  9. Nimble Down
  10. IPledge survey complete
  11. Duplicate order needs to go out
  12. Spanish call
  13. Order food /UberEats / DoorDash
  14. Help coworker with an order
  15. Patient asks for directions to Pharmacy
  16. Complete call sheet / Nimble cart sheet
  17. Remote crashes
  18. Patient wants an alterative
  19. Pt confused btw Lindsey Legacy DFW
  20. Printer out of paper
  21. Finish coffee / energy drink by 2 PM
  22. My dr said the price would be...
  23. Pharmacist counsel
  24. Complete a Nimble check out order
  25. Patient has speaker phone on
  26. Patient is leaving town tomorrow and needs RX NOW
  27. Patient calls before a script is called in
  28. What's this medication for?
  29. Push trf didn't go through
  30. New insurance
  31. Copay changed
  32. Refill water jug
  33. Patient spoke to someone that said XYZ was possible
  34. Patient changes a checkouted order from delivery to pick up
  35. Pharmacy calling for a transfer
  36. Leave a voicemail
  37. Call drops
  38. BACK Order
  39. MUST GO