Leave avoicemailBACKOrderPatient isleaving towntomorrowand needsRX NOWPatientcalls whilein amoving carSendGIF tochatCompletea Nimblecheck outorderPatientwants analterativePt confusedbtw LindseyLegacyDFWOrder food/UberEats/DoorDashPatient spoketo someonethat said XYZwas possiblePatientautomaticallyasks for apharmacistRemotecrashesPatientcalls beforea script iscalled inWhat'sthismedicationfor?RxQcrashesNimbleDownRefillwaterjugPrinterout ofpaperMy dr saidthe pricewouldbe...Duplicateorderneeds togo outSameDayAsk chattoreprocessa copayMUSTGOPharmacistcounselFinishcoffee /energy drinkby 2 PMCopaychangedPatientasks fordirections toPharmacyIPledgesurveycompletePatienthasspeakerphone onHelpcoworkerwith anorderSpanishcallCalldropsDo youcarry...?Pharmacycalling fora transferPush trfdidn't gothroughPatientchanges acheckoutedorder fromdelivery to pickupNewinsuranceCompletecall sheet/ Nimblecart sheetPatient putsyou on holdto find acredit cardLeave avoicemailBACKOrderPatient isleaving towntomorrowand needsRX NOWPatientcalls whilein amoving carSendGIF tochatCompletea Nimblecheck outorderPatientwants analterativePt confusedbtw LindseyLegacyDFWOrder food/UberEats/DoorDashPatient spoketo someonethat said XYZwas possiblePatientautomaticallyasks for apharmacistRemotecrashesPatientcalls beforea script iscalled inWhat'sthismedicationfor?RxQcrashesNimbleDownRefillwaterjugPrinterout ofpaperMy dr saidthe pricewouldbe...Duplicateorderneeds togo outSameDayAsk chattoreprocessa copayMUSTGOPharmacistcounselFinishcoffee /energy drinkby 2 PMCopaychangedPatientasks fordirections toPharmacyIPledgesurveycompletePatienthasspeakerphone onHelpcoworkerwith anorderSpanishcallCalldropsDo youcarry...?Pharmacycalling fora transferPush trfdidn't gothroughPatientchanges acheckoutedorder fromdelivery to pickupNewinsuranceCompletecall sheet/ Nimblecart sheetPatient putsyou on holdto find acredit card

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Leave a voicemail
  2. BACK Order
  3. Patient is leaving town tomorrow and needs RX NOW
  4. Patient calls while in a moving car
  5. Send GIF to chat
  6. Complete a Nimble check out order
  7. Patient wants an alterative
  8. Pt confused btw Lindsey Legacy DFW
  9. Order food /UberEats / DoorDash
  10. Patient spoke to someone that said XYZ was possible
  11. Patient automatically asks for a pharmacist
  12. Remote crashes
  13. Patient calls before a script is called in
  14. What's this medication for?
  15. RxQ crashes
  16. Nimble Down
  17. Refill water jug
  18. Printer out of paper
  19. My dr said the price would be...
  20. Duplicate order needs to go out
  21. Same Day
  22. Ask chat to reprocess a copay
  23. MUST GO
  24. Pharmacist counsel
  25. Finish coffee / energy drink by 2 PM
  26. Copay changed
  27. Patient asks for directions to Pharmacy
  28. IPledge survey complete
  29. Patient has speaker phone on
  30. Help coworker with an order
  31. Spanish call
  32. Call drops
  33. Do you carry...?
  34. Pharmacy calling for a transfer
  35. Push trf didn't go through
  36. Patient changes a checkouted order from delivery to pick up
  37. New insurance
  38. Complete call sheet / Nimble cart sheet
  39. Patient puts you on hold to find a credit card