RxQcrashesNimbleDownPatienthasspeakerphone onSendGIF tochatDo youcarry...?Pharmacycalling fora transferSameDayPatient isleaving towntomorrowand needsRX NOWPatientchanges acheckoutedorder fromdelivery to pickupRemotecrashesPrinterout ofpaperNewinsuranceCopaychangedMUSTGOBACKOrderSpanishcallHelpcoworkerwith anorderPatientcalls beforea script iscalled inMy dr saidthe pricewouldbe...Ask chattoreprocessa copayIPledgesurveycompletePatientcalls whilein amoving carLeave avoicemailPt confusedbtw LindseyLegacyDFWRefillwaterjugWhat'sthismedicationfor?Order food/UberEats/DoorDashPharmacistcounselPatientasks fordirections toPharmacyPatientautomaticallyasks for apharmacistCalldropsPush trfdidn't gothroughPatient spoketo someonethat said XYZwas possibleCompletecall sheet/ Nimblecart sheetFinishcoffee /energy drinkby 2 PMPatientwants analterativeCompletea Nimblecheck outorderDuplicateorderneeds togo outPatient putsyou on holdto find acredit cardRxQcrashesNimbleDownPatienthasspeakerphone onSendGIF tochatDo youcarry...?Pharmacycalling fora transferSameDayPatient isleaving towntomorrowand needsRX NOWPatientchanges acheckoutedorder fromdelivery to pickupRemotecrashesPrinterout ofpaperNewinsuranceCopaychangedMUSTGOBACKOrderSpanishcallHelpcoworkerwith anorderPatientcalls beforea script iscalled inMy dr saidthe pricewouldbe...Ask chattoreprocessa copayIPledgesurveycompletePatientcalls whilein amoving carLeave avoicemailPt confusedbtw LindseyLegacyDFWRefillwaterjugWhat'sthismedicationfor?Order food/UberEats/DoorDashPharmacistcounselPatientasks fordirections toPharmacyPatientautomaticallyasks for apharmacistCalldropsPush trfdidn't gothroughPatient spoketo someonethat said XYZwas possibleCompletecall sheet/ Nimblecart sheetFinishcoffee /energy drinkby 2 PMPatientwants analterativeCompletea Nimblecheck outorderDuplicateorderneeds togo outPatient putsyou on holdto find acredit card

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. RxQ crashes
  2. Nimble Down
  3. Patient has speaker phone on
  4. Send GIF to chat
  5. Do you carry...?
  6. Pharmacy calling for a transfer
  7. Same Day
  8. Patient is leaving town tomorrow and needs RX NOW
  9. Patient changes a checkouted order from delivery to pick up
  10. Remote crashes
  11. Printer out of paper
  12. New insurance
  13. Copay changed
  14. MUST GO
  15. BACK Order
  16. Spanish call
  17. Help coworker with an order
  18. Patient calls before a script is called in
  19. My dr said the price would be...
  20. Ask chat to reprocess a copay
  21. IPledge survey complete
  22. Patient calls while in a moving car
  23. Leave a voicemail
  24. Pt confused btw Lindsey Legacy DFW
  25. Refill water jug
  26. What's this medication for?
  27. Order food /UberEats / DoorDash
  28. Pharmacist counsel
  29. Patient asks for directions to Pharmacy
  30. Patient automatically asks for a pharmacist
  31. Call drops
  32. Push trf didn't go through
  33. Patient spoke to someone that said XYZ was possible
  34. Complete call sheet / Nimble cart sheet
  35. Finish coffee / energy drink by 2 PM
  36. Patient wants an alterative
  37. Complete a Nimble check out order
  38. Duplicate order needs to go out
  39. Patient puts you on hold to find a credit card