Patienthasspeakerphone onMUSTGOOrder food/UberEats/DoorDashCompletecall sheet/ Nimblecart sheetPatientwants analterativePatientchanges acheckoutedorder fromdelivery to pickupDuplicateorderneeds togo outSendGIF tochatSpanishcallPatient spoketo someonethat said XYZwas possiblePharmacistcounselNimbleDownPatient isleaving towntomorrowand needsRX NOWDo youcarry...?Pt confusedbtw LindseyLegacyDFWRefillwaterjugRxQcrashesNewinsurancePatientcalls whilein amoving carPush trfdidn't gothroughPharmacycalling fora transferCompletea Nimblecheck outorderCopaychangedSameDayMy dr saidthe pricewouldbe...Ask chattoreprocessa copayPrinterout ofpaperPatientcalls beforea script iscalled inCalldropsWhat'sthismedicationfor?Patientasks fordirections toPharmacyLeave avoicemailIPledgesurveycompletePatient putsyou on holdto find acredit cardHelpcoworkerwith anorderRemotecrashesPatientautomaticallyasks for apharmacistBACKOrderFinishcoffee /energy drinkby 2 PMPatienthasspeakerphone onMUSTGOOrder food/UberEats/DoorDashCompletecall sheet/ Nimblecart sheetPatientwants analterativePatientchanges acheckoutedorder fromdelivery to pickupDuplicateorderneeds togo outSendGIF tochatSpanishcallPatient spoketo someonethat said XYZwas possiblePharmacistcounselNimbleDownPatient isleaving towntomorrowand needsRX NOWDo youcarry...?Pt confusedbtw LindseyLegacyDFWRefillwaterjugRxQcrashesNewinsurancePatientcalls whilein amoving carPush trfdidn't gothroughPharmacycalling fora transferCompletea Nimblecheck outorderCopaychangedSameDayMy dr saidthe pricewouldbe...Ask chattoreprocessa copayPrinterout ofpaperPatientcalls beforea script iscalled inCalldropsWhat'sthismedicationfor?Patientasks fordirections toPharmacyLeave avoicemailIPledgesurveycompletePatient putsyou on holdto find acredit cardHelpcoworkerwith anorderRemotecrashesPatientautomaticallyasks for apharmacistBACKOrderFinishcoffee /energy drinkby 2 PM

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
  1. Patient has speaker phone on
  2. MUST GO
  3. Order food /UberEats / DoorDash
  4. Complete call sheet / Nimble cart sheet
  5. Patient wants an alterative
  6. Patient changes a checkouted order from delivery to pick up
  7. Duplicate order needs to go out
  8. Send GIF to chat
  9. Spanish call
  10. Patient spoke to someone that said XYZ was possible
  11. Pharmacist counsel
  12. Nimble Down
  13. Patient is leaving town tomorrow and needs RX NOW
  14. Do you carry...?
  15. Pt confused btw Lindsey Legacy DFW
  16. Refill water jug
  17. RxQ crashes
  18. New insurance
  19. Patient calls while in a moving car
  20. Push trf didn't go through
  21. Pharmacy calling for a transfer
  22. Complete a Nimble check out order
  23. Copay changed
  24. Same Day
  25. My dr said the price would be...
  26. Ask chat to reprocess a copay
  27. Printer out of paper
  28. Patient calls before a script is called in
  29. Call drops
  30. What's this medication for?
  31. Patient asks for directions to Pharmacy
  32. Leave a voicemail
  33. IPledge survey complete
  34. Patient puts you on hold to find a credit card
  35. Help coworker with an order
  36. Remote crashes
  37. Patient automatically asks for a pharmacist
  38. BACK Order
  39. Finish coffee / energy drink by 2 PM