My dr saidthe pricewouldbe...Leave avoicemailFinishcoffee /energy drinkby 2 PMPush trfdidn't gothroughPatient putsyou on holdto find acredit cardRemotecrashesSendGIF tochatPatienthasspeakerphone onPrinterout ofpaperMUSTGOPatientcalls beforea script iscalled inDo youcarry...?SameDayPt confusedbtw LindseyLegacyDFWRxQcrashesNewinsuranceBACKOrderPatientwants analterativeSpanishcallCompletea Nimblecheck outorderOrder food/UberEats/DoorDashWhat'sthismedicationfor?Ask chattoreprocessa copayPharmacycalling fora transferPatientasks fordirections toPharmacyPatientcalls whilein amoving carPatientautomaticallyasks for apharmacistHelpcoworkerwith anorderCopaychangedRefillwaterjugPatient isleaving towntomorrowand needsRX NOWPatient spoketo someonethat said XYZwas possiblePharmacistcounselIPledgesurveycompleteDuplicateorderneeds togo outCompletecall sheet/ Nimblecart sheetPatientchanges acheckoutedorder fromdelivery to pickupNimbleDownCalldropsMy dr saidthe pricewouldbe...Leave avoicemailFinishcoffee /energy drinkby 2 PMPush trfdidn't gothroughPatient putsyou on holdto find acredit cardRemotecrashesSendGIF tochatPatienthasspeakerphone onPrinterout ofpaperMUSTGOPatientcalls beforea script iscalled inDo youcarry...?SameDayPt confusedbtw LindseyLegacyDFWRxQcrashesNewinsuranceBACKOrderPatientwants analterativeSpanishcallCompletea Nimblecheck outorderOrder food/UberEats/DoorDashWhat'sthismedicationfor?Ask chattoreprocessa copayPharmacycalling fora transferPatientasks fordirections toPharmacyPatientcalls whilein amoving carPatientautomaticallyasks for apharmacistHelpcoworkerwith anorderCopaychangedRefillwaterjugPatient isleaving towntomorrowand needsRX NOWPatient spoketo someonethat said XYZwas possiblePharmacistcounselIPledgesurveycompleteDuplicateorderneeds togo outCompletecall sheet/ Nimblecart sheetPatientchanges acheckoutedorder fromdelivery to pickupNimbleDownCalldrops

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. My dr said the price would be...
  2. Leave a voicemail
  3. Finish coffee / energy drink by 2 PM
  4. Push trf didn't go through
  5. Patient puts you on hold to find a credit card
  6. Remote crashes
  7. Send GIF to chat
  8. Patient has speaker phone on
  9. Printer out of paper
  10. MUST GO
  11. Patient calls before a script is called in
  12. Do you carry...?
  13. Same Day
  14. Pt confused btw Lindsey Legacy DFW
  15. RxQ crashes
  16. New insurance
  17. BACK Order
  18. Patient wants an alterative
  19. Spanish call
  20. Complete a Nimble check out order
  21. Order food /UberEats / DoorDash
  22. What's this medication for?
  23. Ask chat to reprocess a copay
  24. Pharmacy calling for a transfer
  25. Patient asks for directions to Pharmacy
  26. Patient calls while in a moving car
  27. Patient automatically asks for a pharmacist
  28. Help coworker with an order
  29. Copay changed
  30. Refill water jug
  31. Patient is leaving town tomorrow and needs RX NOW
  32. Patient spoke to someone that said XYZ was possible
  33. Pharmacist counsel
  34. IPledge survey complete
  35. Duplicate order needs to go out
  36. Complete call sheet / Nimble cart sheet
  37. Patient changes a checkouted order from delivery to pick up
  38. Nimble Down
  39. Call drops