Patient isleaving towntomorrowand needsRX NOWPt confusedbtw LindseyLegacyDFWDo youcarry...?BACKOrderPatientasks fordirections toPharmacyOrder food/UberEats/DoorDashPatientwants analterativeCalldropsSpanishcallNimbleDownRefillwaterjugPharmacycalling fora transferNewinsurancePatientcalls whilein amoving carHelpcoworkerwith anorderPatient putsyou on holdto find acredit cardPatientautomaticallyasks for apharmacistCompletea Nimblecheck outorderPrinterout ofpaperMUSTGOCompletecall sheet/ Nimblecart sheetSameDayWhat'sthismedicationfor?RemotecrashesLeave avoicemailAsk chattoreprocessa copayRxQcrashesIPledgesurveycompletePush trfdidn't gothroughFinishcoffee /energy drinkby 2 PMCopaychangedSendGIF tochatPharmacistcounselPatienthasspeakerphone onDuplicateorderneeds togo outMy dr saidthe pricewouldbe...Patient spoketo someonethat said XYZwas possiblePatientchanges acheckoutedorder fromdelivery to pickupPatientcalls beforea script iscalled inPatient isleaving towntomorrowand needsRX NOWPt confusedbtw LindseyLegacyDFWDo youcarry...?BACKOrderPatientasks fordirections toPharmacyOrder food/UberEats/DoorDashPatientwants analterativeCalldropsSpanishcallNimbleDownRefillwaterjugPharmacycalling fora transferNewinsurancePatientcalls whilein amoving carHelpcoworkerwith anorderPatient putsyou on holdto find acredit cardPatientautomaticallyasks for apharmacistCompletea Nimblecheck outorderPrinterout ofpaperMUSTGOCompletecall sheet/ Nimblecart sheetSameDayWhat'sthismedicationfor?RemotecrashesLeave avoicemailAsk chattoreprocessa copayRxQcrashesIPledgesurveycompletePush trfdidn't gothroughFinishcoffee /energy drinkby 2 PMCopaychangedSendGIF tochatPharmacistcounselPatienthasspeakerphone onDuplicateorderneeds togo outMy dr saidthe pricewouldbe...Patient spoketo someonethat said XYZwas possiblePatientchanges acheckoutedorder fromdelivery to pickupPatientcalls beforea script iscalled in

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient is leaving town tomorrow and needs RX NOW
  2. Pt confused btw Lindsey Legacy DFW
  3. Do you carry...?
  4. BACK Order
  5. Patient asks for directions to Pharmacy
  6. Order food /UberEats / DoorDash
  7. Patient wants an alterative
  8. Call drops
  9. Spanish call
  10. Nimble Down
  11. Refill water jug
  12. Pharmacy calling for a transfer
  13. New insurance
  14. Patient calls while in a moving car
  15. Help coworker with an order
  16. Patient puts you on hold to find a credit card
  17. Patient automatically asks for a pharmacist
  18. Complete a Nimble check out order
  19. Printer out of paper
  20. MUST GO
  21. Complete call sheet / Nimble cart sheet
  22. Same Day
  23. What's this medication for?
  24. Remote crashes
  25. Leave a voicemail
  26. Ask chat to reprocess a copay
  27. RxQ crashes
  28. IPledge survey complete
  29. Push trf didn't go through
  30. Finish coffee / energy drink by 2 PM
  31. Copay changed
  32. Send GIF to chat
  33. Pharmacist counsel
  34. Patient has speaker phone on
  35. Duplicate order needs to go out
  36. My dr said the price would be...
  37. Patient spoke to someone that said XYZ was possible
  38. Patient changes a checkouted order from delivery to pick up
  39. Patient calls before a script is called in