Patientcalls whilein amoving carPrinterout ofpaperPt confusedbtw LindseyLegacyDFWPatientwants analterativePharmacycalling fora transferCompletea Nimblecheck outorderLeave avoicemailDuplicateorderneeds togo outPatientchanges acheckoutedorder fromdelivery to pickupPush trfdidn't gothroughPharmacistcounselBACKOrderWhat'sthismedicationfor?Patient isleaving towntomorrowand needsRX NOWPatient spoketo someonethat said XYZwas possiblePatienthasspeakerphone onFinishcoffee /energy drinkby 2 PMOrder food/UberEats/DoorDashNimbleDownPatientautomaticallyasks for apharmacistSpanishcallAsk chattoreprocessa copayPatientcalls beforea script iscalled inSendGIF tochatHelpcoworkerwith anorderMy dr saidthe pricewouldbe...CopaychangedSameDayMUSTGORemotecrashesCompletecall sheet/ Nimblecart sheetRxQcrashesPatient putsyou on holdto find acredit cardRefillwaterjugPatientasks fordirections toPharmacyNewinsuranceIPledgesurveycompleteCalldropsDo youcarry...?Patientcalls whilein amoving carPrinterout ofpaperPt confusedbtw LindseyLegacyDFWPatientwants analterativePharmacycalling fora transferCompletea Nimblecheck outorderLeave avoicemailDuplicateorderneeds togo outPatientchanges acheckoutedorder fromdelivery to pickupPush trfdidn't gothroughPharmacistcounselBACKOrderWhat'sthismedicationfor?Patient isleaving towntomorrowand needsRX NOWPatient spoketo someonethat said XYZwas possiblePatienthasspeakerphone onFinishcoffee /energy drinkby 2 PMOrder food/UberEats/DoorDashNimbleDownPatientautomaticallyasks for apharmacistSpanishcallAsk chattoreprocessa copayPatientcalls beforea script iscalled inSendGIF tochatHelpcoworkerwith anorderMy dr saidthe pricewouldbe...CopaychangedSameDayMUSTGORemotecrashesCompletecall sheet/ Nimblecart sheetRxQcrashesPatient putsyou on holdto find acredit cardRefillwaterjugPatientasks fordirections toPharmacyNewinsuranceIPledgesurveycompleteCalldropsDo youcarry...?

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient calls while in a moving car
  2. Printer out of paper
  3. Pt confused btw Lindsey Legacy DFW
  4. Patient wants an alterative
  5. Pharmacy calling for a transfer
  6. Complete a Nimble check out order
  7. Leave a voicemail
  8. Duplicate order needs to go out
  9. Patient changes a checkouted order from delivery to pick up
  10. Push trf didn't go through
  11. Pharmacist counsel
  12. BACK Order
  13. What's this medication for?
  14. Patient is leaving town tomorrow and needs RX NOW
  15. Patient spoke to someone that said XYZ was possible
  16. Patient has speaker phone on
  17. Finish coffee / energy drink by 2 PM
  18. Order food /UberEats / DoorDash
  19. Nimble Down
  20. Patient automatically asks for a pharmacist
  21. Spanish call
  22. Ask chat to reprocess a copay
  23. Patient calls before a script is called in
  24. Send GIF to chat
  25. Help coworker with an order
  26. My dr said the price would be...
  27. Copay changed
  28. Same Day
  29. MUST GO
  30. Remote crashes
  31. Complete call sheet / Nimble cart sheet
  32. RxQ crashes
  33. Patient puts you on hold to find a credit card
  34. Refill water jug
  35. Patient asks for directions to Pharmacy
  36. New insurance
  37. IPledge survey complete
  38. Call drops
  39. Do you carry...?