Patient putsyou on holdto find acredit cardDuplicateorderneeds togo outSpanishcallPatientcalls beforea script iscalled inDo youcarry...?SendGIF tochatPrinterout ofpaperFinishcoffee /energy drinkby 2 PMPatientautomaticallyasks for apharmacistPatient isleaving towntomorrowand needsRX NOWMy dr saidthe pricewouldbe...MUSTGOIPledgesurveycompleteRxQcrashesPatientcalls whilein amoving carPt confusedbtw LindseyLegacyDFWPatientwants analterativeBACKOrderCopaychangedCalldropsPharmacistcounselPatienthasspeakerphone onOrder food/UberEats/DoorDashSameDayWhat'sthismedicationfor?NewinsurancePatientasks fordirections toPharmacyCompletea Nimblecheck outorderPatientchanges acheckoutedorder fromdelivery to pickupHelpcoworkerwith anorderRefillwaterjugPharmacycalling fora transferLeave avoicemailPush trfdidn't gothroughPatient spoketo someonethat said XYZwas possibleNimbleDownCompletecall sheet/ Nimblecart sheetAsk chattoreprocessa copayRemotecrashesPatient putsyou on holdto find acredit cardDuplicateorderneeds togo outSpanishcallPatientcalls beforea script iscalled inDo youcarry...?SendGIF tochatPrinterout ofpaperFinishcoffee /energy drinkby 2 PMPatientautomaticallyasks for apharmacistPatient isleaving towntomorrowand needsRX NOWMy dr saidthe pricewouldbe...MUSTGOIPledgesurveycompleteRxQcrashesPatientcalls whilein amoving carPt confusedbtw LindseyLegacyDFWPatientwants analterativeBACKOrderCopaychangedCalldropsPharmacistcounselPatienthasspeakerphone onOrder food/UberEats/DoorDashSameDayWhat'sthismedicationfor?NewinsurancePatientasks fordirections toPharmacyCompletea Nimblecheck outorderPatientchanges acheckoutedorder fromdelivery to pickupHelpcoworkerwith anorderRefillwaterjugPharmacycalling fora transferLeave avoicemailPush trfdidn't gothroughPatient spoketo someonethat said XYZwas possibleNimbleDownCompletecall sheet/ Nimblecart sheetAsk chattoreprocessa copayRemotecrashes

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patient puts you on hold to find a credit card
  2. Duplicate order needs to go out
  3. Spanish call
  4. Patient calls before a script is called in
  5. Do you carry...?
  6. Send GIF to chat
  7. Printer out of paper
  8. Finish coffee / energy drink by 2 PM
  9. Patient automatically asks for a pharmacist
  10. Patient is leaving town tomorrow and needs RX NOW
  11. My dr said the price would be...
  12. MUST GO
  13. IPledge survey complete
  14. RxQ crashes
  15. Patient calls while in a moving car
  16. Pt confused btw Lindsey Legacy DFW
  17. Patient wants an alterative
  18. BACK Order
  19. Copay changed
  20. Call drops
  21. Pharmacist counsel
  22. Patient has speaker phone on
  23. Order food /UberEats / DoorDash
  24. Same Day
  25. What's this medication for?
  26. New insurance
  27. Patient asks for directions to Pharmacy
  28. Complete a Nimble check out order
  29. Patient changes a checkouted order from delivery to pick up
  30. Help coworker with an order
  31. Refill water jug
  32. Pharmacy calling for a transfer
  33. Leave a voicemail
  34. Push trf didn't go through
  35. Patient spoke to someone that said XYZ was possible
  36. Nimble Down
  37. Complete call sheet / Nimble cart sheet
  38. Ask chat to reprocess a copay
  39. Remote crashes