NewinsuranceIPledgesurveycompleteRefillwaterjugPt confusedbtw LindseyLegacyDFWBACKOrderAsk chattoreprocessa copayWhat'sthismedicationfor?SameDayMUSTGOPatientchanges acheckoutedorder fromdelivery to pickupPatientasks fordirections toPharmacyPatient spoketo someonethat said XYZwas possibleFinishcoffee /energy drinkby 2 PMOrder food/UberEats/DoorDashPatientautomaticallyasks for apharmacistDo youcarry...?Patientwants analterativePatient putsyou on holdto find acredit cardSendGIF tochatRxQcrashesPatienthasspeakerphone onHelpcoworkerwith anorderNimbleDownSpanishcallCompletea Nimblecheck outorderCopaychangedRemotecrashesPatientcalls beforea script iscalled inPatient isleaving towntomorrowand needsRX NOWPush trfdidn't gothroughDuplicateorderneeds togo outMy dr saidthe pricewouldbe...Pharmacycalling fora transferCalldropsLeave avoicemailPharmacistcounselPatientcalls whilein amoving carPrinterout ofpaperCompletecall sheet/ Nimblecart sheetNewinsuranceIPledgesurveycompleteRefillwaterjugPt confusedbtw LindseyLegacyDFWBACKOrderAsk chattoreprocessa copayWhat'sthismedicationfor?SameDayMUSTGOPatientchanges acheckoutedorder fromdelivery to pickupPatientasks fordirections toPharmacyPatient spoketo someonethat said XYZwas possibleFinishcoffee /energy drinkby 2 PMOrder food/UberEats/DoorDashPatientautomaticallyasks for apharmacistDo youcarry...?Patientwants analterativePatient putsyou on holdto find acredit cardSendGIF tochatRxQcrashesPatienthasspeakerphone onHelpcoworkerwith anorderNimbleDownSpanishcallCompletea Nimblecheck outorderCopaychangedRemotecrashesPatientcalls beforea script iscalled inPatient isleaving towntomorrowand needsRX NOWPush trfdidn't gothroughDuplicateorderneeds togo outMy dr saidthe pricewouldbe...Pharmacycalling fora transferCalldropsLeave avoicemailPharmacistcounselPatientcalls whilein amoving carPrinterout ofpaperCompletecall sheet/ Nimblecart sheet

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New insurance
  2. IPledge survey complete
  3. Refill water jug
  4. Pt confused btw Lindsey Legacy DFW
  5. BACK Order
  6. Ask chat to reprocess a copay
  7. What's this medication for?
  8. Same Day
  9. MUST GO
  10. Patient changes a checkouted order from delivery to pick up
  11. Patient asks for directions to Pharmacy
  12. Patient spoke to someone that said XYZ was possible
  13. Finish coffee / energy drink by 2 PM
  14. Order food /UberEats / DoorDash
  15. Patient automatically asks for a pharmacist
  16. Do you carry...?
  17. Patient wants an alterative
  18. Patient puts you on hold to find a credit card
  19. Send GIF to chat
  20. RxQ crashes
  21. Patient has speaker phone on
  22. Help coworker with an order
  23. Nimble Down
  24. Spanish call
  25. Complete a Nimble check out order
  26. Copay changed
  27. Remote crashes
  28. Patient calls before a script is called in
  29. Patient is leaving town tomorrow and needs RX NOW
  30. Push trf didn't go through
  31. Duplicate order needs to go out
  32. My dr said the price would be...
  33. Pharmacy calling for a transfer
  34. Call drops
  35. Leave a voicemail
  36. Pharmacist counsel
  37. Patient calls while in a moving car
  38. Printer out of paper
  39. Complete call sheet / Nimble cart sheet