Duplicateorderneeds togo outBACKOrderMy dr saidthe pricewouldbe...Completea Nimblecheck outorderPt confusedbtw LindseyLegacyDFWNewinsuranceMUSTGOPatientautomaticallyasks for apharmacistPatientcalls whilein amoving carRefillwaterjugNimbleDownAsk chattoreprocessa copayDo youcarry...?CalldropsFinishcoffee /energy drinkby 2 PMPharmacycalling fora transferOrder food/UberEats/DoorDashPharmacistcounselSpanishcallPush trfdidn't gothroughPatienthasspeakerphone onRemotecrashesPrinterout ofpaperPatient putsyou on holdto find acredit cardCopaychangedRxQcrashesSameDayHelpcoworkerwith anorderPatientcalls beforea script iscalled inPatientasks fordirections toPharmacyCompletecall sheet/ Nimblecart sheetPatient isleaving towntomorrowand needsRX NOWLeave avoicemailIPledgesurveycompleteWhat'sthismedicationfor?Patientwants analterativePatientchanges acheckoutedorder fromdelivery to pickupPatient spoketo someonethat said XYZwas possibleSendGIF tochatDuplicateorderneeds togo outBACKOrderMy dr saidthe pricewouldbe...Completea Nimblecheck outorderPt confusedbtw LindseyLegacyDFWNewinsuranceMUSTGOPatientautomaticallyasks for apharmacistPatientcalls whilein amoving carRefillwaterjugNimbleDownAsk chattoreprocessa copayDo youcarry...?CalldropsFinishcoffee /energy drinkby 2 PMPharmacycalling fora transferOrder food/UberEats/DoorDashPharmacistcounselSpanishcallPush trfdidn't gothroughPatienthasspeakerphone onRemotecrashesPrinterout ofpaperPatient putsyou on holdto find acredit cardCopaychangedRxQcrashesSameDayHelpcoworkerwith anorderPatientcalls beforea script iscalled inPatientasks fordirections toPharmacyCompletecall sheet/ Nimblecart sheetPatient isleaving towntomorrowand needsRX NOWLeave avoicemailIPledgesurveycompleteWhat'sthismedicationfor?Patientwants analterativePatientchanges acheckoutedorder fromdelivery to pickupPatient spoketo someonethat said XYZwas possibleSendGIF tochat

Customer Service Pharmacy - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Duplicate order needs to go out
  2. BACK Order
  3. My dr said the price would be...
  4. Complete a Nimble check out order
  5. Pt confused btw Lindsey Legacy DFW
  6. New insurance
  7. MUST GO
  8. Patient automatically asks for a pharmacist
  9. Patient calls while in a moving car
  10. Refill water jug
  11. Nimble Down
  12. Ask chat to reprocess a copay
  13. Do you carry...?
  14. Call drops
  15. Finish coffee / energy drink by 2 PM
  16. Pharmacy calling for a transfer
  17. Order food /UberEats / DoorDash
  18. Pharmacist counsel
  19. Spanish call
  20. Push trf didn't go through
  21. Patient has speaker phone on
  22. Remote crashes
  23. Printer out of paper
  24. Patient puts you on hold to find a credit card
  25. Copay changed
  26. RxQ crashes
  27. Same Day
  28. Help coworker with an order
  29. Patient calls before a script is called in
  30. Patient asks for directions to Pharmacy
  31. Complete call sheet / Nimble cart sheet
  32. Patient is leaving town tomorrow and needs RX NOW
  33. Leave a voicemail
  34. IPledge survey complete
  35. What's this medication for?
  36. Patient wants an alterative
  37. Patient changes a checkouted order from delivery to pick up
  38. Patient spoke to someone that said XYZ was possible
  39. Send GIF to chat