Cross Sellan ExistingMono linepolicyCustomerReady >60% forthe monthRetention90% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthBe ontime for inOfficedaysScoreCardAbove110%Come inOffice 2days aweekCustomerReady >60% forthe weekRetention90% forthe month4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe month5*GoogleReviewTotal CallQualityAbove80%CSAT> 77%2 My DriveEnrolmentsOver DueActives <20 for theweek12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekOver DueActives <15 for themonthScoreCardAbove105%Over DueActives <20 for themonth4 or MorePromoterScores forNPS3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekOver DueActives <15 for theweekNoDetractorsfor theMonth10 or moreAverageCall per dayfor the weekCross Sellan ExistingMono linepolicyCustomerReady >60% forthe monthRetention90% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthBe ontime for inOfficedaysScoreCardAbove110%Come inOffice 2days aweekCustomerReady >60% forthe weekRetention90% forthe month4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe month5*GoogleReviewTotal CallQualityAbove80%CSAT> 77%2 My DriveEnrolmentsOver DueActives <20 for theweek12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekOver DueActives <15 for themonthScoreCardAbove105%Over DueActives <20 for themonth4 or MorePromoterScores forNPS3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekOver DueActives <15 for theweekNoDetractorsfor theMonth10 or moreAverageCall per dayfor the week

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cross Sell an Existing Mono line policy
  2. Customer Ready > 60% for the month
  3. Retention 90% for the month
  4. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  5. Be on time for in Office days
  6. Score Card Above 110%
  7. Come in Office 2 days a week
  8. Customer Ready > 60% for the week
  9. Retention 90% for the month
  10. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  11. 5* Google Review
  12. Total Call Quality Above 80%
  13. CSAT > 77%
  14. 2 My Drive Enrolments
  15. Over Due Actives < 20 for the week
  16. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  17. Over Due Actives < 15 for the month
  18. Score Card Above 105%
  19. Over Due Actives < 20 for the month
  20. 4 or More Promoter Scores for NPS
  21. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  22. Over Due Actives < 15 for the week
  23. No Detractors for the Month
  24. 10 or more Average Call per day for the week