ScoreCardAbove105%10 or moreAverageCall per dayfor the week4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthOver DueActives <15 for themonthTotal CallQualityAbove80%12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekCustomerReady >60% forthe weekOver DueActives <20 for theweek3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week5*GoogleReviewNoDetractorsfor theMonthScoreCardAbove110%Over DueActives <15 for theweekRetention90% forthe monthCome inOffice 2days aweekCustomerReady >60% forthe month2 My DriveEnrolments3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthCross Sellan ExistingMono linepolicyBe ontime for inOfficedaysOver DueActives <20 for themonth4 or MorePromoterScores forNPSCSAT> 77%Retention90% forthe monthScoreCardAbove105%10 or moreAverageCall per dayfor the week4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthOver DueActives <15 for themonthTotal CallQualityAbove80%12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekCustomerReady >60% forthe weekOver DueActives <20 for theweek3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week5*GoogleReviewNoDetractorsfor theMonthScoreCardAbove110%Over DueActives <15 for theweekRetention90% forthe monthCome inOffice 2days aweekCustomerReady >60% forthe month2 My DriveEnrolments3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthCross Sellan ExistingMono linepolicyBe ontime for inOfficedaysOver DueActives <20 for themonth4 or MorePromoterScores forNPSCSAT> 77%Retention90% forthe month

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Score Card Above 105%
  2. 10 or more Average Call per day for the week
  3. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  4. Over Due Actives < 15 for the month
  5. Total Call Quality Above 80%
  6. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  7. Customer Ready > 60% for the week
  8. Over Due Actives < 20 for the week
  9. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  10. 5* Google Review
  11. No Detractors for the Month
  12. Score Card Above 110%
  13. Over Due Actives < 15 for the week
  14. Retention 90% for the month
  15. Come in Office 2 days a week
  16. Customer Ready > 60% for the month
  17. 2 My Drive Enrolments
  18. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  19. Cross Sell an Existing Mono line policy
  20. Be on time for in Office days
  21. Over Due Actives < 20 for the month
  22. 4 or More Promoter Scores for NPS
  23. CSAT > 77%
  24. Retention 90% for the month