Over DueActives <20 for themonthScoreCardAbove110%CustomerReady >60% forthe week10 or moreAverageCall per dayfor the week4 or MorePromoterScores forNPSRetention90% forthe monthRetention90% forthe monthNoDetractorsfor theMonthCustomerReady >60% forthe month2 My DriveEnrolmentsCome inOffice 2days aweekOver DueActives <20 for theweek3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe week3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthCSAT> 77%Total CallQualityAbove80%Over DueActives <15 for theweek5*GoogleReviewCross Sellan ExistingMono linepolicyOver DueActives <15 for themonth4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthScoreCardAbove105%Be ontime for inOfficedaysOver DueActives <20 for themonthScoreCardAbove110%CustomerReady >60% forthe week10 or moreAverageCall per dayfor the week4 or MorePromoterScores forNPSRetention90% forthe monthRetention90% forthe monthNoDetractorsfor theMonthCustomerReady >60% forthe month2 My DriveEnrolmentsCome inOffice 2days aweekOver DueActives <20 for theweek3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe week3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthCSAT> 77%Total CallQualityAbove80%Over DueActives <15 for theweek5*GoogleReviewCross Sellan ExistingMono linepolicyOver DueActives <15 for themonth4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthScoreCardAbove105%Be ontime for inOfficedays

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Over Due Actives < 20 for the month
  2. Score Card Above 110%
  3. Customer Ready > 60% for the week
  4. 10 or more Average Call per day for the week
  5. 4 or More Promoter Scores for NPS
  6. Retention 90% for the month
  7. Retention 90% for the month
  8. No Detractors for the Month
  9. Customer Ready > 60% for the month
  10. 2 My Drive Enrolments
  11. Come in Office 2 days a week
  12. Over Due Actives < 20 for the week
  13. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  14. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  15. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  16. CSAT > 77%
  17. Total Call Quality Above 80%
  18. Over Due Actives < 15 for the week
  19. 5* Google Review
  20. Cross Sell an Existing Mono line policy
  21. Over Due Actives < 15 for the month
  22. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  23. Score Card Above 105%
  24. Be on time for in Office days