ScoreCardAbove105%NoDetractorsfor theMonthOver DueActives <15 for theweekOver DueActives <15 for themonth10 or moreAverageCall per dayfor the weekRetention90% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthScoreCardAbove110%Over DueActives <20 for theweekCustomerReady >60% forthe week4 or MorePromoterScores forNPS12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekRetention90% forthe monthCSAT> 77%Total CallQualityAbove80%2 My DriveEnrolmentsOver DueActives <20 for themonth3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekBe ontime for inOfficedaysCome inOffice 2days aweek5*GoogleReviewCross Sellan ExistingMono linepolicy4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCustomerReady >60% forthe monthScoreCardAbove105%NoDetractorsfor theMonthOver DueActives <15 for theweekOver DueActives <15 for themonth10 or moreAverageCall per dayfor the weekRetention90% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthScoreCardAbove110%Over DueActives <20 for theweekCustomerReady >60% forthe week4 or MorePromoterScores forNPS12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekRetention90% forthe monthCSAT> 77%Total CallQualityAbove80%2 My DriveEnrolmentsOver DueActives <20 for themonth3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekBe ontime for inOfficedaysCome inOffice 2days aweek5*GoogleReviewCross Sellan ExistingMono linepolicy4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCustomerReady >60% forthe month

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Score Card Above 105%
  2. No Detractors for the Month
  3. Over Due Actives < 15 for the week
  4. Over Due Actives < 15 for the month
  5. 10 or more Average Call per day for the week
  6. Retention 90% for the month
  7. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  8. Score Card Above 110%
  9. Over Due Actives < 20 for the week
  10. Customer Ready > 60% for the week
  11. 4 or More Promoter Scores for NPS
  12. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  13. Retention 90% for the month
  14. CSAT > 77%
  15. Total Call Quality Above 80%
  16. 2 My Drive Enrolments
  17. Over Due Actives < 20 for the month
  18. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  19. Be on time for in Office days
  20. Come in Office 2 days a week
  21. 5* Google Review
  22. Cross Sell an Existing Mono line policy
  23. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  24. Customer Ready > 60% for the month