10 or moreAverageCall per dayfor the weekBe ontime for inOfficedays4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthRetention90% forthe monthCross Sellan ExistingMono linepolicyOver DueActives <20 for themonthOver DueActives <15 for themonthCustomerReady >60% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthCustomerReady >60% forthe week4 or MorePromoterScores forNPS12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekRetention90% forthe monthNoDetractorsfor theMonth5*GoogleReviewCome inOffice 2days aweekScoreCardAbove105%Over DueActives <20 for theweek2 My DriveEnrolmentsTotal CallQualityAbove80%3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekScoreCardAbove110%Over DueActives <15 for theweekCSAT> 77%10 or moreAverageCall per dayfor the weekBe ontime for inOfficedays4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthRetention90% forthe monthCross Sellan ExistingMono linepolicyOver DueActives <20 for themonthOver DueActives <15 for themonthCustomerReady >60% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthCustomerReady >60% forthe week4 or MorePromoterScores forNPS12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekRetention90% forthe monthNoDetractorsfor theMonth5*GoogleReviewCome inOffice 2days aweekScoreCardAbove105%Over DueActives <20 for theweek2 My DriveEnrolmentsTotal CallQualityAbove80%3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekScoreCardAbove110%Over DueActives <15 for theweekCSAT> 77%

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 10 or more Average Call per day for the week
  2. Be on time for in Office days
  3. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  4. Retention 90% for the month
  5. Cross Sell an Existing Mono line policy
  6. Over Due Actives < 20 for the month
  7. Over Due Actives < 15 for the month
  8. Customer Ready > 60% for the month
  9. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  10. Customer Ready > 60% for the week
  11. 4 or More Promoter Scores for NPS
  12. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  13. Retention 90% for the month
  14. No Detractors for the Month
  15. 5* Google Review
  16. Come in Office 2 days a week
  17. Score Card Above 105%
  18. Over Due Actives < 20 for the week
  19. 2 My Drive Enrolments
  20. Total Call Quality Above 80%
  21. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  22. Score Card Above 110%
  23. Over Due Actives < 15 for the week
  24. CSAT > 77%