3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekRetention90% forthe month2 My DriveEnrolments4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCross Sellan ExistingMono linepolicyNoDetractorsfor theMonthTotal CallQualityAbove80%CSAT> 77%CustomerReady >60% forthe weekCome inOffice 2days aweekScoreCardAbove110%Be ontime for inOfficedays12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekScoreCardAbove105%Over DueActives <20 for theweekOver DueActives <15 for themonthRetention90% forthe month4 or MorePromoterScores forNPS10 or moreAverageCall per dayfor the week5*GoogleReviewCustomerReady >60% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthOver DueActives <15 for theweekOver DueActives <20 for themonth3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekRetention90% forthe month2 My DriveEnrolments4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCross Sellan ExistingMono linepolicyNoDetractorsfor theMonthTotal CallQualityAbove80%CSAT> 77%CustomerReady >60% forthe weekCome inOffice 2days aweekScoreCardAbove110%Be ontime for inOfficedays12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekScoreCardAbove105%Over DueActives <20 for theweekOver DueActives <15 for themonthRetention90% forthe month4 or MorePromoterScores forNPS10 or moreAverageCall per dayfor the week5*GoogleReviewCustomerReady >60% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthOver DueActives <15 for theweekOver DueActives <20 for themonth

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  2. Retention 90% for the month
  3. 2 My Drive Enrolments
  4. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  5. Cross Sell an Existing Mono line policy
  6. No Detractors for the Month
  7. Total Call Quality Above 80%
  8. CSAT > 77%
  9. Customer Ready > 60% for the week
  10. Come in Office 2 days a week
  11. Score Card Above 110%
  12. Be on time for in Office days
  13. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  14. Score Card Above 105%
  15. Over Due Actives < 20 for the week
  16. Over Due Actives < 15 for the month
  17. Retention 90% for the month
  18. 4 or More Promoter Scores for NPS
  19. 10 or more Average Call per day for the week
  20. 5* Google Review
  21. Customer Ready > 60% for the month
  22. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  23. Over Due Actives < 15 for the week
  24. Over Due Actives < 20 for the month