Total CallQualityAbove80%4 or MorePromoterScores forNPSCome inOffice 2days aweekOver DueActives <15 for themonthCross Sellan ExistingMono linepolicyScoreCardAbove105%12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekOver DueActives <20 for theweekOver DueActives <15 for theweekNoDetractorsfor theMonthBe ontime for inOfficedays2 My DriveEnrolmentsOver DueActives <20 for themonth3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthRetention90% forthe month3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekCSAT> 77%CustomerReady >60% forthe monthScoreCardAbove110%Retention90% forthe monthCustomerReady >60% forthe week4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe month5*GoogleReview10 or moreAverageCall per dayfor the weekTotal CallQualityAbove80%4 or MorePromoterScores forNPSCome inOffice 2days aweekOver DueActives <15 for themonthCross Sellan ExistingMono linepolicyScoreCardAbove105%12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekOver DueActives <20 for theweekOver DueActives <15 for theweekNoDetractorsfor theMonthBe ontime for inOfficedays2 My DriveEnrolmentsOver DueActives <20 for themonth3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthRetention90% forthe month3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekCSAT> 77%CustomerReady >60% forthe monthScoreCardAbove110%Retention90% forthe monthCustomerReady >60% forthe week4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe month5*GoogleReview10 or moreAverageCall per dayfor the week

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Total Call Quality Above 80%
  2. 4 or More Promoter Scores for NPS
  3. Come in Office 2 days a week
  4. Over Due Actives < 15 for the month
  5. Cross Sell an Existing Mono line policy
  6. Score Card Above 105%
  7. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  8. Over Due Actives < 20 for the week
  9. Over Due Actives < 15 for the week
  10. No Detractors for the Month
  11. Be on time for in Office days
  12. 2 My Drive Enrolments
  13. Over Due Actives < 20 for the month
  14. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  15. Retention 90% for the month
  16. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  17. CSAT > 77%
  18. Customer Ready > 60% for the month
  19. Score Card Above 110%
  20. Retention 90% for the month
  21. Customer Ready > 60% for the week
  22. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  23. 5* Google Review
  24. 10 or more Average Call per day for the week