NoDetractorsfor theMonth12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekOver DueActives <20 for themonthOver DueActives <15 for theweekRetention90% forthe monthCross Sellan ExistingMono linepolicyCome inOffice 2days aweek3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthOver DueActives <15 for themonth4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCustomerReady >60% forthe week4 or MorePromoterScores forNPSCustomerReady >60% forthe monthScoreCardAbove110%Be ontime for inOfficedaysRetention90% forthe month5*GoogleReviewCSAT> 77%10 or moreAverageCall per dayfor the weekTotal CallQualityAbove80%Over DueActives <20 for theweek2 My DriveEnrolments3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekScoreCardAbove105%NoDetractorsfor theMonth12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekOver DueActives <20 for themonthOver DueActives <15 for theweekRetention90% forthe monthCross Sellan ExistingMono linepolicyCome inOffice 2days aweek3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthOver DueActives <15 for themonth4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCustomerReady >60% forthe week4 or MorePromoterScores forNPSCustomerReady >60% forthe monthScoreCardAbove110%Be ontime for inOfficedaysRetention90% forthe month5*GoogleReviewCSAT> 77%10 or moreAverageCall per dayfor the weekTotal CallQualityAbove80%Over DueActives <20 for theweek2 My DriveEnrolments3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekScoreCardAbove105%

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Detractors for the Month
  2. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  3. Over Due Actives < 20 for the month
  4. Over Due Actives < 15 for the week
  5. Retention 90% for the month
  6. Cross Sell an Existing Mono line policy
  7. Come in Office 2 days a week
  8. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  9. Over Due Actives < 15 for the month
  10. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  11. Customer Ready > 60% for the week
  12. 4 or More Promoter Scores for NPS
  13. Customer Ready > 60% for the month
  14. Score Card Above 110%
  15. Be on time for in Office days
  16. Retention 90% for the month
  17. 5* Google Review
  18. CSAT > 77%
  19. 10 or more Average Call per day for the week
  20. Total Call Quality Above 80%
  21. Over Due Actives < 20 for the week
  22. 2 My Drive Enrolments
  23. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  24. Score Card Above 105%