Retention90% forthe monthScoreCardAbove110%CustomerReady >60% forthe week4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthOver DueActives <15 for theweekTotal CallQualityAbove80%CustomerReady >60% forthe monthOver DueActives <20 for themonthBe ontime for inOfficedaysOver DueActives <15 for themonth12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekCome inOffice 2days aweekNoDetractorsfor theMonthScoreCardAbove105%CSAT> 77%3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week2 My DriveEnrolments10 or moreAverageCall per dayfor the week3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonth4 or MorePromoterScores forNPSRetention90% forthe monthOver DueActives <20 for theweek5*GoogleReviewCross Sellan ExistingMono linepolicyRetention90% forthe monthScoreCardAbove110%CustomerReady >60% forthe week4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthOver DueActives <15 for theweekTotal CallQualityAbove80%CustomerReady >60% forthe monthOver DueActives <20 for themonthBe ontime for inOfficedaysOver DueActives <15 for themonth12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekCome inOffice 2days aweekNoDetractorsfor theMonthScoreCardAbove105%CSAT> 77%3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week2 My DriveEnrolments10 or moreAverageCall per dayfor the week3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonth4 or MorePromoterScores forNPSRetention90% forthe monthOver DueActives <20 for theweek5*GoogleReviewCross Sellan ExistingMono linepolicy

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Retention 90% for the month
  2. Score Card Above 110%
  3. Customer Ready > 60% for the week
  4. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  5. Over Due Actives < 15 for the week
  6. Total Call Quality Above 80%
  7. Customer Ready > 60% for the month
  8. Over Due Actives < 20 for the month
  9. Be on time for in Office days
  10. Over Due Actives < 15 for the month
  11. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  12. Come in Office 2 days a week
  13. No Detractors for the Month
  14. Score Card Above 105%
  15. CSAT > 77%
  16. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  17. 2 My Drive Enrolments
  18. 10 or more Average Call per day for the week
  19. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  20. 4 or More Promoter Scores for NPS
  21. Retention 90% for the month
  22. Over Due Actives < 20 for the week
  23. 5* Google Review
  24. Cross Sell an Existing Mono line policy