CustomerReady >60% forthe monthCustomerReady >60% forthe weekRetention90% forthe monthScoreCardAbove110%Over DueActives <15 for themonth2 My DriveEnrolments10 or moreAverageCall per dayfor the weekNoDetractorsfor theMonth4 or MorePromoterScores forNPS5*GoogleReviewOver DueActives <20 for themonthScoreCardAbove105%Over DueActives <15 for theweekRetention90% forthe monthCross Sellan ExistingMono linepolicyCome inOffice 2days aweek4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCSAT> 77%3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekOver DueActives <20 for theweekTotal CallQualityAbove80%3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonth12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekBe ontime for inOfficedaysCustomerReady >60% forthe monthCustomerReady >60% forthe weekRetention90% forthe monthScoreCardAbove110%Over DueActives <15 for themonth2 My DriveEnrolments10 or moreAverageCall per dayfor the weekNoDetractorsfor theMonth4 or MorePromoterScores forNPS5*GoogleReviewOver DueActives <20 for themonthScoreCardAbove105%Over DueActives <15 for theweekRetention90% forthe monthCross Sellan ExistingMono linepolicyCome inOffice 2days aweek4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe monthCSAT> 77%3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe weekOver DueActives <20 for theweekTotal CallQualityAbove80%3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonth12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekBe ontime for inOfficedays

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Ready > 60% for the month
  2. Customer Ready > 60% for the week
  3. Retention 90% for the month
  4. Score Card Above 110%
  5. Over Due Actives < 15 for the month
  6. 2 My Drive Enrolments
  7. 10 or more Average Call per day for the week
  8. No Detractors for the Month
  9. 4 or More Promoter Scores for NPS
  10. 5* Google Review
  11. Over Due Actives < 20 for the month
  12. Score Card Above 105%
  13. Over Due Actives < 15 for the week
  14. Retention 90% for the month
  15. Cross Sell an Existing Mono line policy
  16. Come in Office 2 days a week
  17. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  18. CSAT > 77%
  19. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  20. Over Due Actives < 20 for the week
  21. Total Call Quality Above 80%
  22. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  23. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  24. Be on time for in Office days