ScoreCardAbove105%CSAT> 77%Cross Sellan ExistingMono linepolicyOver DueActives <15 for theweekTotal CallQualityAbove80%5*GoogleReviewCustomerReady >60% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthBe ontime for inOfficedaysOver DueActives <15 for themonthOver DueActives <20 for themonth4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe month12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekCustomerReady >60% forthe weekCome inOffice 2days aweekOver DueActives <20 for theweekScoreCardAbove110%4 or MorePromoterScores forNPS3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week10 or moreAverageCall per dayfor the week2 My DriveEnrolmentsNoDetractorsfor theMonthRetention90% forthe monthRetention90% forthe monthScoreCardAbove105%CSAT> 77%Cross Sellan ExistingMono linepolicyOver DueActives <15 for theweekTotal CallQualityAbove80%5*GoogleReviewCustomerReady >60% forthe month3 Salesin aWeekCSAT > 77%Over DueActives < 20for themonthBe ontime for inOfficedaysOver DueActives <15 for themonthOver DueActives <20 for themonth4 Salesin aMonthTotal Call QualityAbove 80% NoDetractors for theMonth Over DueActives < 15 forthe month12 QuotesFor theMonthCustomer Ready >60% for the month4 or MorePromoter Scoresfor NPS Over DueActives < 20 forthe weekCustomerReady >60% forthe weekCome inOffice 2days aweekOver DueActives <20 for theweekScoreCardAbove110%4 or MorePromoterScores forNPS3 MHASaleCustomer Ready> 60% for theweek 5* GoogleReview Over DueActives < 15 forthe week10 or moreAverageCall per dayfor the week2 My DriveEnrolmentsNoDetractorsfor theMonthRetention90% forthe monthRetention90% forthe month

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Score Card Above 105%
  2. CSAT > 77%
  3. Cross Sell an Existing Mono line policy
  4. Over Due Actives < 15 for the week
  5. Total Call Quality Above 80%
  6. 5* Google Review
  7. Customer Ready > 60% for the month
  8. CSAT > 77% Over Due Actives < 20 for the month
    3 Sales in a Week
  9. Be on time for in Office days
  10. Over Due Actives < 15 for the month
  11. Over Due Actives < 20 for the month
  12. Total Call Quality Above 80% No Detractors for the Month Over Due Actives < 15 for the month
    4 Sales in a Month
  13. Customer Ready > 60% for the month 4 or More Promoter Scores for NPS Over Due Actives < 20 for the week
    12 Quotes For the Month
  14. Customer Ready > 60% for the week
  15. Come in Office 2 days a week
  16. Over Due Actives < 20 for the week
  17. Score Card Above 110%
  18. 4 or More Promoter Scores for NPS
  19. Customer Ready > 60% for the week 5* Google Review Over Due Actives < 15 for the week
    3 MHA Sale
  20. 10 or more Average Call per day for the week
  21. 2 My Drive Enrolments
  22. No Detractors for the Month
  23. Retention 90% for the month
  24. Retention 90% for the month