MemberModifierOrganizationQualityE-mailDemographicsGratefulAccessFlexibleNotificationPositiveThankfulAdaptiveTaskSupportFacilityUnitedHealthGroupAdminServiceSurgerySharePointAppreciateFaxCollaborateDate ofServiceClinicalAssistanceMedicalrecordsNetworkFoundationProcedureExcellenceProviderJobAidPrepTeamClinicProcessCPTCodeDateof BirthEligibilityHospitalNavigateOptumCareProfessionalCommunicationComputerCoordinatorStatusLetterDetail-OrientedOfficeClaimsPortalMemberModifierOrganizationQualityE-mailDemographicsGratefulAccessFlexibleNotificationPositiveThankfulAdaptiveTaskSupportFacilityUnitedHealthGroupAdminServiceSurgerySharePointAppreciateFaxCollaborateDate ofServiceClinicalAssistanceMedicalrecordsNetworkFoundationProcedureExcellenceProviderJobAidPrepTeamClinicProcessCPTCodeDateof BirthEligibilityHospitalNavigateOptumCareProfessionalCommunicationComputerCoordinatorStatusLetterDetail-OrientedOfficeClaimsPortal

2024 OC MCR-CA Retro Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member
  2. Modifier
  3. Organization
  4. Quality
  5. E-mail
  6. Demographics
  7. Grateful
  8. Access
  9. Flexible
  10. Notification
  11. Positive
  12. Thankful
  13. Adaptive
  14. Task
  15. Support
  16. Facility
  17. UnitedHealth Group
  18. Admin
  19. Service
  20. Surgery
  21. SharePoint
  22. Appreciate
  23. Fax
  24. Collaborate
  25. Date of Service
  26. Clinical
  27. Assistance
  28. Medical records
  29. Network
  30. Foundation
  31. Procedure
  32. Excellence
  33. Provider
  34. Job Aid
  35. Prep
  36. Team
  37. Clinic
  38. Process
  39. CPT Code
  40. Date of Birth
  41. Eligibility
  42. Hospital
  43. Navigate
  44. Optum Care
  45. Professional
  46. Communication
  47. Computer
  48. Coordinator
  49. Status
  50. Letter
  51. Detail-Oriented
  52. Office
  53. Claims
  54. Portal