Assure Background Information Defusing Techniques Voice Service Appreciate Seamless Trustworty Good Service Cues Affirm Acknowledge Positive Impression Customers Expectations Attenteive Referrals Defining Moments Customer Confidence Ease Tension Revenue Dazzle Resourcefull Reputation Unhooked Listen Human- Business Connection Dimensions of Service Pleasant Surprise Appropriate Loyalty Extra Mile Retention Valuable Convey Respect Context Body language External Star Report Card Internal Assure Background Information Defusing Techniques Voice Service Appreciate Seamless Trustworty Good Service Cues Affirm Acknowledge Positive Impression Customers Expectations Attenteive Referrals Defining Moments Customer Confidence Ease Tension Revenue Dazzle Resourcefull Reputation Unhooked Listen Human- Business Connection Dimensions of Service Pleasant Surprise Appropriate Loyalty Extra Mile Retention Valuable Convey Respect Context Body language External Star Report Card Internal
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assure
Background Information
Defusing Techniques
Voice
Service
Appreciate
Seamless
Trustworty
Good Service
Cues
Affirm
Acknowledge
Positive Impression
Customers
Expectations
Attenteive
Referrals
Defining Moments
Customer Confidence
Ease Tension
Revenue
Dazzle
Resourcefull
Reputation
Unhooked
Listen
Human-Business Connection
Dimensions of Service
Pleasant Surprise
Appropriate
Loyalty
Extra Mile
Retention
Valuable
Convey Respect
Context
Body language
External
Star
Report Card
Internal