Dimensions of Service Resourcefull Defusing Techniques Reputation Retention Unhooked Seamless Cues Good Service Voice Affirm Trustworty Ease Tension Body language Convey Respect Customer Confidence Background Information External Context Dazzle Pleasant Surprise Referrals Positive Impression Extra Mile Listen Service Assure Attenteive Appropriate Star Internal Valuable Defining Moments Human- Business Connection Loyalty Revenue Customers Acknowledge Appreciate Expectations Report Card Dimensions of Service Resourcefull Defusing Techniques Reputation Retention Unhooked Seamless Cues Good Service Voice Affirm Trustworty Ease Tension Body language Convey Respect Customer Confidence Background Information External Context Dazzle Pleasant Surprise Referrals Positive Impression Extra Mile Listen Service Assure Attenteive Appropriate Star Internal Valuable Defining Moments Human- Business Connection Loyalty Revenue Customers Acknowledge Appreciate Expectations Report Card
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Dimensions of Service
Resourcefull
Defusing Techniques
Reputation
Retention
Unhooked
Seamless
Cues
Good Service
Voice
Affirm
Trustworty
Ease Tension
Body language
Convey Respect
Customer Confidence
Background Information
External
Context
Dazzle
Pleasant Surprise
Referrals
Positive Impression
Extra Mile
Listen
Service
Assure
Attenteive
Appropriate
Star
Internal
Valuable
Defining Moments
Human-Business Connection
Loyalty
Revenue
Customers
Acknowledge
Appreciate
Expectations
Report Card