(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to explain an invoice to a customer
Added an appreciation post to the Kudoboard today
Asked customer about the weather in their city
Emailed or spoke with a customer with the same first or last name as me
Helped a co-worker solve a customer's problem
Emailed or spoke with someone who had a report question
Customer complained about prices or fees
I liked one of RDC's social media posts (LinkedIn, IG, or FB)
Said or wrote, "Happy National Hero Day" to a customer
Emailed an invoice to a customer
Heard a dog barking, kids, or talking in the caller's background
Spoke with an RDC non-CS employee on the phone
Created a feedback
Successfully transferred a call
Customer mentioned Covid
Customer told me a funny story or joke
Customer didn't know their account #
Applied a credit to an invoice for a customer
I yawned while speaking with someone
Updated an address for a customer
Made a group inactive
Used an emoji in an email
Communicated with a customer from either TX, CA, or FL
Prevented a feedback by fixing a customer's issue before it became an issue