(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Helped a co-worker solve a customer's problem
Added an appreciation post to the Kudoboard today
Customer didn't know their account #
Emailed or spoke with someone who had a report question
Successfully transferred a call
Customer complained about prices or fees
Updated an address for a customer
Customer told me a funny story or joke
Spoke with an RDC non-CS employee on the phone
Made a group inactive
Prevented a feedback by fixing a customer's issue before it became an issue
Emailed an invoice to a customer
Applied a credit to an invoice for a customer
Communicated with a customer from either TX, CA, or FL
Heard a dog barking, kids, or talking in the caller's background
Had to explain an invoice to a customer
Said or wrote, "Happy National Hero Day" to a customer
Asked customer about the weather in their city
Customer mentioned Covid
I liked one of RDC's social media posts (LinkedIn, IG, or FB)
Created a feedback
Emailed or spoke with a customer with the same first or last name as me
