(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer mentioned Covid
Prevented a feedback by fixing a customer's issue before it became an issue
Customer complained about prices or fees
Applied a credit to an invoice for a customer
Updated an address for a customer
Spoke with an RDC non-CS employee on the phone
Helped a co-worker solve a customer's problem
Asked customer about the weather in their city
I liked one of RDC's social media posts (LinkedIn, IG, or FB)
Created a feedback
Emailed an invoice to a customer
Heard a dog barking, kids, or talking in the caller's background
Had to explain an invoice to a customer
Communicated with a customer from either TX, CA, or FL
I yawned while speaking with someone
Customer didn't know their account #
Made a group inactive
Customer told me a funny story or joke
Said or wrote, "Happy National Hero Day" to a customer
Emailed or spoke with someone who had a report question
Emailed or spoke with a customer with the same first or last name as me
