Made agroupinactiveSuccessfullytransferreda callI liked one ofRDC's socialmedia posts(LinkedIn,IG, or FB)Helped a co-worker solvea customer'sproblemCreatedafeedbackCommunicatedwith acustomer fromeither TX, CA,or FLApplied acredit to aninvoice fora customerHad toexplain aninvoice toa customerSpoke withan RDC non-CSemployee onthe phoneUpdatedan addressfor acustomerAskedcustomerabout theweather intheir cityCustomermentionedCovidEmailedan invoiceto acustomerEmailed orspoke with acustomer withthe same firstor last name asmeSaid or wrote,"HappyNational HeroDay" to acustomerEmailed orspoke withsomeone whohad a reportquestionUsed anemoji inan emailCustomercomplainedabout pricesor feesCustomerdidn'tknow theiraccount #Added anappreciationpost to theKudoboardtodayHeard a dogbarking, kids,or talking inthe caller'sbackgroundPrevented afeedback byfixing acustomer's issuebefore it becamean issueCustomertold me afunny storyor jokeI yawnedwhilespeakingwithsomeoneMade agroupinactiveSuccessfullytransferreda callI liked one ofRDC's socialmedia posts(LinkedIn,IG, or FB)Helped a co-worker solvea customer'sproblemCreatedafeedbackCommunicatedwith acustomer fromeither TX, CA,or FLApplied acredit to aninvoice fora customerHad toexplain aninvoice toa customerSpoke withan RDC non-CSemployee onthe phoneUpdatedan addressfor acustomerAskedcustomerabout theweather intheir cityCustomermentionedCovidEmailedan invoiceto acustomerEmailed orspoke with acustomer withthe same firstor last name asmeSaid or wrote,"HappyNational HeroDay" to acustomerEmailed orspoke withsomeone whohad a reportquestionUsed anemoji inan emailCustomercomplainedabout pricesor feesCustomerdidn'tknow theiraccount #Added anappreciationpost to theKudoboardtodayHeard a dogbarking, kids,or talking inthe caller'sbackgroundPrevented afeedback byfixing acustomer's issuebefore it becamean issueCustomertold me afunny storyor jokeI yawnedwhilespeakingwithsomeone

Customer Service Bingo Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Made a group inactive
  2. Successfully transferred a call
  3. I liked one of RDC's social media posts (LinkedIn, IG, or FB)
  4. Helped a co-worker solve a customer's problem
  5. Created a feedback
  6. Communicated with a customer from either TX, CA, or FL
  7. Applied a credit to an invoice for a customer
  8. Had to explain an invoice to a customer
  9. Spoke with an RDC non-CS employee on the phone
  10. Updated an address for a customer
  11. Asked customer about the weather in their city
  12. Customer mentioned Covid
  13. Emailed an invoice to a customer
  14. Emailed or spoke with a customer with the same first or last name as me
  15. Said or wrote, "Happy National Hero Day" to a customer
  16. Emailed or spoke with someone who had a report question
  17. Used an emoji in an email
  18. Customer complained about prices or fees
  19. Customer didn't know their account #
  20. Added an appreciation post to the Kudoboard today
  21. Heard a dog barking, kids, or talking in the caller's background
  22. Prevented a feedback by fixing a customer's issue before it became an issue
  23. Customer told me a funny story or joke
  24. I yawned while speaking with someone