Communicatedwith acustomer fromeither TX, CA,or FLI yawnedwhilespeakingwithsomeoneCustomercomplainedabout pricesor feesHelped a co-worker solvea customer'sproblemAdded anappreciationpost to theKudoboardtodayHad toexplain aninvoice toa customerPrevented afeedback byfixing acustomer's issuebefore it becamean issueCreatedafeedbackEmailed orspoke with acustomer withthe same firstor last name asmeCustomertold me afunny storyor jokeSuccessfullytransferreda callAskedcustomerabout theweather intheir citySaid or wrote,"HappyNational HeroDay" to acustomerHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomermentionedCovidMade agroupinactiveApplied acredit to aninvoice fora customerEmailed orspoke withsomeone whohad a reportquestionSpoke withan RDC non-CSemployee onthe phoneEmailedan invoiceto acustomerI liked one ofRDC's socialmedia posts(LinkedIn,IG, or FB)Updatedan addressfor acustomerCustomerdidn'tknow theiraccount #Used anemoji inan emailCommunicatedwith acustomer fromeither TX, CA,or FLI yawnedwhilespeakingwithsomeoneCustomercomplainedabout pricesor feesHelped a co-worker solvea customer'sproblemAdded anappreciationpost to theKudoboardtodayHad toexplain aninvoice toa customerPrevented afeedback byfixing acustomer's issuebefore it becamean issueCreatedafeedbackEmailed orspoke with acustomer withthe same firstor last name asmeCustomertold me afunny storyor jokeSuccessfullytransferreda callAskedcustomerabout theweather intheir citySaid or wrote,"HappyNational HeroDay" to acustomerHeard a dogbarking, kids,or talking inthe caller'sbackgroundCustomermentionedCovidMade agroupinactiveApplied acredit to aninvoice fora customerEmailed orspoke withsomeone whohad a reportquestionSpoke withan RDC non-CSemployee onthe phoneEmailedan invoiceto acustomerI liked one ofRDC's socialmedia posts(LinkedIn,IG, or FB)Updatedan addressfor acustomerCustomerdidn'tknow theiraccount #Used anemoji inan email

Customer Service Bingo Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communicated with a customer from either TX, CA, or FL
  2. I yawned while speaking with someone
  3. Customer complained about prices or fees
  4. Helped a co-worker solve a customer's problem
  5. Added an appreciation post to the Kudoboard today
  6. Had to explain an invoice to a customer
  7. Prevented a feedback by fixing a customer's issue before it became an issue
  8. Created a feedback
  9. Emailed or spoke with a customer with the same first or last name as me
  10. Customer told me a funny story or joke
  11. Successfully transferred a call
  12. Asked customer about the weather in their city
  13. Said or wrote, "Happy National Hero Day" to a customer
  14. Heard a dog barking, kids, or talking in the caller's background
  15. Customer mentioned Covid
  16. Made a group inactive
  17. Applied a credit to an invoice for a customer
  18. Emailed or spoke with someone who had a report question
  19. Spoke with an RDC non-CS employee on the phone
  20. Emailed an invoice to a customer
  21. I liked one of RDC's social media posts (LinkedIn, IG, or FB)
  22. Updated an address for a customer
  23. Customer didn't know their account #
  24. Used an emoji in an email