(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Had to explain an invoice to a customer
Heard a dog barking, kids, or talking in the caller's background
Customer mentioned Covid
Said or wrote, "Happy National Hero Day" to a customer
Customer didn't know their account #
I liked one of RDC's social media posts (LinkedIn, IG, or FB)
Customer told me a funny story or joke
Asked customer about the weather in their city
Used an emoji in an email
Successfully transferred a call
Communicated with a customer from either TX, CA, or FL
Made a group inactive
Updated an address for a customer
I yawned while speaking with someone
Emailed or spoke with someone who had a report question
Helped a co-worker solve a customer's problem
Applied a credit to an invoice for a customer
Spoke with an RDC non-CS employee on the phone
Added an appreciation post to the Kudoboard today
Emailed an invoice to a customer
Emailed or spoke with a customer with the same first or last name as me
Prevented a feedback by fixing a customer's issue before it became an issue