Added anappreciationpost to theKudoboardtodayPrevented afeedback byfixing acustomer's issuebefore it becamean issueCustomertold me afunny storyor jokeHad toexplain aninvoice toa customerI liked one ofRDC's socialmedia posts(LinkedIn,IG, or FB)Heard a dogbarking, kids,or talking inthe caller'sbackgroundEmailedan invoiceto acustomerCustomermentionedCovidApplied acredit to aninvoice fora customerUsed anemoji inan emailEmailed orspoke withsomeone whohad a reportquestionCustomerdidn'tknow theiraccount #Successfullytransferreda callHelped a co-worker solvea customer'sproblemCustomercomplainedabout pricesor feesMade agroupinactiveI yawnedwhilespeakingwithsomeoneEmailed orspoke with acustomer withthe same firstor last name asmeUpdatedan addressfor acustomerAskedcustomerabout theweather intheir cityCommunicatedwith acustomer fromeither TX, CA,or FLSaid or wrote,"HappyNational HeroDay" to acustomerSpoke withan RDC non-CSemployee onthe phoneCreatedafeedbackAdded anappreciationpost to theKudoboardtodayPrevented afeedback byfixing acustomer's issuebefore it becamean issueCustomertold me afunny storyor jokeHad toexplain aninvoice toa customerI liked one ofRDC's socialmedia posts(LinkedIn,IG, or FB)Heard a dogbarking, kids,or talking inthe caller'sbackgroundEmailedan invoiceto acustomerCustomermentionedCovidApplied acredit to aninvoice fora customerUsed anemoji inan emailEmailed orspoke withsomeone whohad a reportquestionCustomerdidn'tknow theiraccount #Successfullytransferreda callHelped a co-worker solvea customer'sproblemCustomercomplainedabout pricesor feesMade agroupinactiveI yawnedwhilespeakingwithsomeoneEmailed orspoke with acustomer withthe same firstor last name asmeUpdatedan addressfor acustomerAskedcustomerabout theweather intheir cityCommunicatedwith acustomer fromeither TX, CA,or FLSaid or wrote,"HappyNational HeroDay" to acustomerSpoke withan RDC non-CSemployee onthe phoneCreatedafeedback

Customer Service Bingo Round 3 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Added an appreciation post to the Kudoboard today
  2. Prevented a feedback by fixing a customer's issue before it became an issue
  3. Customer told me a funny story or joke
  4. Had to explain an invoice to a customer
  5. I liked one of RDC's social media posts (LinkedIn, IG, or FB)
  6. Heard a dog barking, kids, or talking in the caller's background
  7. Emailed an invoice to a customer
  8. Customer mentioned Covid
  9. Applied a credit to an invoice for a customer
  10. Used an emoji in an email
  11. Emailed or spoke with someone who had a report question
  12. Customer didn't know their account #
  13. Successfully transferred a call
  14. Helped a co-worker solve a customer's problem
  15. Customer complained about prices or fees
  16. Made a group inactive
  17. I yawned while speaking with someone
  18. Emailed or spoke with a customer with the same first or last name as me
  19. Updated an address for a customer
  20. Asked customer about the weather in their city
  21. Communicated with a customer from either TX, CA, or FL
  22. Said or wrote, "Happy National Hero Day" to a customer
  23. Spoke with an RDC non-CS employee on the phone
  24. Created a feedback