Client asks where the restroom is You are asked, "Are y'all busy?" Uh oh, someone is being a Karen All receptionists are on the phone at the same time Creative leash: rope, bungee cord, neck tie, etc.. Someone curses at you on the phone or in person A patient with the name "Luna" Animal loose outside Spicy kitty who is singing the song of their people Pet with human name. The "just needs to talk to doctor for 5 min" client Patient is a Labradoodle You got the TMI client Sick pet that owner waited too long to call about. Client doesn't answer their phone Client upset about wait time New patient, late to appointment, no records. Someone hangs up on you on the phone. Pet pees in the reception area Owner wants to speak to manager. Client complains about the price Client does not fill out the admission form correctly Can't find client in system. Cat loose, no carrier Client asks where the restroom is You are asked, "Are y'all busy?" Uh oh, someone is being a Karen All receptionists are on the phone at the same time Creative leash: rope, bungee cord, neck tie, etc.. Someone curses at you on the phone or in person A patient with the name "Luna" Animal loose outside Spicy kitty who is singing the song of their people Pet with human name. The "just needs to talk to doctor for 5 min" client Patient is a Labradoodle You got the TMI client Sick pet that owner waited too long to call about. Client doesn't answer their phone Client upset about wait time New patient, late to appointment, no records. Someone hangs up on you on the phone. Pet pees in the reception area Owner wants to speak to manager. Client complains about the price Client does not fill out the admission form correctly Can't find client in system. Cat loose, no carrier
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Client asks where the restroom is
O-You are asked, "Are y'all busy?"
G-Uh oh, someone is being a Karen
G-All receptionists are on the phone at the same time
B-Creative leash: rope, bungee cord, neck tie, etc..
B-Someone curses at you on the phone or in person
G-A patient with the name "Luna"
I-Animal loose outside
O-Spicy kitty who is singing the song of their people
B-Pet with human name.
G-The "just needs to talk to doctor for 5 min" client
N-Patient is a Labradoodle
N-You got the TMI client
O-Sick pet that owner waited too long to call about.
I-Client doesn't answer their phone
G-Client upset about wait time
B-New patient, late to appointment, no records.
I-Someone hangs up on you on the phone.
N-Pet pees in the reception area
O-Owner wants to speak to manager.
N-Client complains about the price
B-Client does not fill out the admission form correctly
O-Can't find client in system.
I-Cat loose, no carrier