(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-Client complains about the price
I-Client doesn't answer their phone
I-Animal loose outside
G-All receptionists are on the phone at the same time
O-Sick pet that owner waited too long to call about.
O-Can't find client in system.
G-The "just needs to talk to doctor for 5 min" client
G-Client upset about wait time
O-Spicy kitty who is singing the song of their people