Positive “Happy to help!” IWR MMG Resolution HOA Metrics IT Service Desk Friendly Reports Excellence Active Listening Collaboration Teamwork Service minded Professional Customer Experience Helpful IVR Inclusion Headsets Case # Confidence Dream Team! EAST Listen MJB MNDES Versakey Answers Accountability Caring Service Call log Assist Empathy Solutions Customer Service Week Thank you Diversity Quality Assurance Smile Self- Help Inform Call Center Emails Citation Entry CPC ACD Positive “Happy to help!” IWR MMG Resolution HOA Metrics IT Service Desk Friendly Reports Excellence Active Listening Collaboration Teamwork Service minded Professional Customer Experience Helpful IVR Inclusion Headsets Case # Confidence Dream Team! EAST Listen MJB MNDES Versakey Answers Accountability Caring Service Call log Assist Empathy Solutions Customer Service Week Thank you Diversity Quality Assurance Smile Self- Help Inform Call Center Emails Citation Entry CPC ACD
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Positive
“Happy to help!”
IWR
MMG
Resolution
HOA
Metrics
IT Service Desk
Friendly
Reports
Excellence
Active Listening
Collaboration
Teamwork
Service minded
Professional
Customer Experience
Helpful
IVR
Inclusion
Headsets
Case #
Confidence
Dream Team!
EAST
Listen
MJB
MNDES
Versakey
Answers
Accountability
Caring
Service
Call log
Assist
Empathy
Solutions
Customer Service Week
Thank you
Diversity
Quality Assurance
Smile
Self-Help
Inform
Call Center
Emails
Citation Entry
CPC
ACD