Empathy Active Listening MJB IT Service Desk Collaboration Positive Excellence Case # Solutions Call Center Emails Quality Assurance Caring Answers Smile ACD Headsets Citation Entry Metrics Confidence Helpful HOA Customer Experience IVR Dream Team! Reports Resolution CPC MNDES Friendly Self- Help Professional Assist Teamwork Call log Diversity Accountability Inform Service minded Inclusion Service IWR MMG Thank you Customer Service Week Versakey EAST “Happy to help!” Listen Empathy Active Listening MJB IT Service Desk Collaboration Positive Excellence Case # Solutions Call Center Emails Quality Assurance Caring Answers Smile ACD Headsets Citation Entry Metrics Confidence Helpful HOA Customer Experience IVR Dream Team! Reports Resolution CPC MNDES Friendly Self- Help Professional Assist Teamwork Call log Diversity Accountability Inform Service minded Inclusion Service IWR MMG Thank you Customer Service Week Versakey EAST “Happy to help!” Listen
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathy
Active Listening
MJB
IT Service Desk
Collaboration
Positive
Excellence
Case #
Solutions
Call Center
Emails
Quality Assurance
Caring
Answers
Smile
ACD
Headsets
Citation Entry
Metrics
Confidence
Helpful
HOA
Customer Experience
IVR
Dream Team!
Reports
Resolution
CPC
MNDES
Friendly
Self-Help
Professional
Assist
Teamwork
Call log
Diversity
Accountability
Inform
Service minded
Inclusion
Service
IWR
MMG
Thank you
Customer Service Week
Versakey
EAST
“Happy to help!”
Listen