MJB IWR HOA Case # Solutions Inform Self- Help Diversity Active Listening Headsets Metrics Answers Customer Service Week Service Listen Caring Excellence Helpful IVR MNDES Empathy Reports Service minded Confidence Emails Teamwork Assist Smile Inclusion Call log IT Service Desk “Happy to help!” Citation Entry Friendly Customer Experience Professional Accountability Collaboration ACD Call Center MMG Resolution Dream Team! EAST CPC Versakey Positive Thank you Quality Assurance MJB IWR HOA Case # Solutions Inform Self- Help Diversity Active Listening Headsets Metrics Answers Customer Service Week Service Listen Caring Excellence Helpful IVR MNDES Empathy Reports Service minded Confidence Emails Teamwork Assist Smile Inclusion Call log IT Service Desk “Happy to help!” Citation Entry Friendly Customer Experience Professional Accountability Collaboration ACD Call Center MMG Resolution Dream Team! EAST CPC Versakey Positive Thank you Quality Assurance
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
MJB
IWR
HOA
Case #
Solutions
Inform
Self-Help
Diversity
Active Listening
Headsets
Metrics
Answers
Customer Service Week
Service
Listen
Caring
Excellence
Helpful
IVR
MNDES
Empathy
Reports
Service minded
Confidence
Emails
Teamwork
Assist
Smile
Inclusion
Call log
IT Service Desk
“Happy to help!”
Citation Entry
Friendly
Customer Experience
Professional
Accountability
Collaboration
ACD
Call Center
MMG
Resolution
Dream Team!
EAST
CPC
Versakey
Positive
Thank you
Quality Assurance