Positive“Happytohelp!”IWRMMGResolutionHOAMetricsITServiceDeskFriendlyReportsExcellenceActiveListeningCollaborationTeamworkServicemindedProfessionalCustomerExperienceHelpfulIVRInclusionHeadsetsCase#ConfidenceDreamTeam!EASTListenMJBMNDESVersakeyAnswersAccountabilityCaringServiceCalllogAssistEmpathySolutionsCustomerServiceWeekThankyouDiversityQualityAssuranceSmileSelf-HelpInformCallCenterEmailsCitationEntryCPCACDPositive“Happytohelp!”IWRMMGResolutionHOAMetricsITServiceDeskFriendlyReportsExcellenceActiveListeningCollaborationTeamworkServicemindedProfessionalCustomerExperienceHelpfulIVRInclusionHeadsetsCase#ConfidenceDreamTeam!EASTListenMJBMNDESVersakeyAnswersAccountabilityCaringServiceCalllogAssistEmpathySolutionsCustomerServiceWeekThankyouDiversityQualityAssuranceSmileSelf-HelpInformCallCenterEmailsCitationEntryCPCACD

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive
  2. “Happy to help!”
  3. IWR
  4. MMG
  5. Resolution
  6. HOA
  7. Metrics
  8. IT Service Desk
  9. Friendly
  10. Reports
  11. Excellence
  12. Active Listening
  13. Collaboration
  14. Teamwork
  15. Service minded
  16. Professional
  17. Customer Experience
  18. Helpful
  19. IVR
  20. Inclusion
  21. Headsets
  22. Case #
  23. Confidence
  24. Dream Team!
  25. EAST
  26. Listen
  27. MJB
  28. MNDES
  29. Versakey
  30. Answers
  31. Accountability
  32. Caring
  33. Service
  34. Call log
  35. Assist
  36. Empathy
  37. Solutions
  38. Customer Service Week
  39. Thank you
  40. Diversity
  41. Quality Assurance
  42. Smile
  43. Self-Help
  44. Inform
  45. Call Center
  46. Emails
  47. Citation Entry
  48. CPC
  49. ACD