Active Listening Caring Resolution HOA Positive Metrics EAST Headsets Call log Customer Service Week Solutions IVR Helpful Listen IT Service Desk Citation Entry IWR Friendly Versakey Service MNDES Assist Inclusion Teamwork Service minded Empathy CPC Quality Assurance Confidence Customer Experience Self- Help Reports Inform Collaboration Smile Dream Team! Accountability MMG Professional MJB “Happy to help!” Thank you Call Center Excellence Emails Diversity Answers ACD Case # Active Listening Caring Resolution HOA Positive Metrics EAST Headsets Call log Customer Service Week Solutions IVR Helpful Listen IT Service Desk Citation Entry IWR Friendly Versakey Service MNDES Assist Inclusion Teamwork Service minded Empathy CPC Quality Assurance Confidence Customer Experience Self- Help Reports Inform Collaboration Smile Dream Team! Accountability MMG Professional MJB “Happy to help!” Thank you Call Center Excellence Emails Diversity Answers ACD Case #
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Active Listening
Caring
Resolution
HOA
Positive
Metrics
EAST
Headsets
Call log
Customer Service Week
Solutions
IVR
Helpful
Listen
IT Service Desk
Citation Entry
IWR
Friendly
Versakey
Service
MNDES
Assist
Inclusion
Teamwork
Service minded
Empathy
CPC
Quality Assurance
Confidence
Customer Experience
Self-Help
Reports
Inform
Collaboration
Smile
Dream Team!
Accountability
MMG
Professional
MJB
“Happy to help!”
Thank you
Call Center
Excellence
Emails
Diversity
Answers
ACD
Case #