ActiveListeningCaringResolutionHOAPositiveMetricsEASTHeadsetsCalllogCustomerServiceWeekSolutionsIVRHelpfulListenITServiceDeskCitationEntryIWRFriendlyVersakeyServiceMNDESAssistInclusionTeamworkServicemindedEmpathyCPCQualityAssuranceConfidenceCustomerExperienceSelf-HelpReportsInformCollaborationSmileDreamTeam!AccountabilityMMGProfessionalMJB“Happytohelp!”ThankyouCallCenterExcellenceEmailsDiversityAnswersACDCase#ActiveListeningCaringResolutionHOAPositiveMetricsEASTHeadsetsCalllogCustomerServiceWeekSolutionsIVRHelpfulListenITServiceDeskCitationEntryIWRFriendlyVersakeyServiceMNDESAssistInclusionTeamworkServicemindedEmpathyCPCQualityAssuranceConfidenceCustomerExperienceSelf-HelpReportsInformCollaborationSmileDreamTeam!AccountabilityMMGProfessionalMJB“Happytohelp!”ThankyouCallCenterExcellenceEmailsDiversityAnswersACDCase#

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Active Listening
  2. Caring
  3. Resolution
  4. HOA
  5. Positive
  6. Metrics
  7. EAST
  8. Headsets
  9. Call log
  10. Customer Service Week
  11. Solutions
  12. IVR
  13. Helpful
  14. Listen
  15. IT Service Desk
  16. Citation Entry
  17. IWR
  18. Friendly
  19. Versakey
  20. Service
  21. MNDES
  22. Assist
  23. Inclusion
  24. Teamwork
  25. Service minded
  26. Empathy
  27. CPC
  28. Quality Assurance
  29. Confidence
  30. Customer Experience
  31. Self-Help
  32. Reports
  33. Inform
  34. Collaboration
  35. Smile
  36. Dream Team!
  37. Accountability
  38. MMG
  39. Professional
  40. MJB
  41. “Happy to help!”
  42. Thank you
  43. Call Center
  44. Excellence
  45. Emails
  46. Diversity
  47. Answers
  48. ACD
  49. Case #