Merchant- BalanceinquiryMerchant- CardorderCH -RedemptionMerchant- POSUpdateCH - Issues atCheckout/ReturnCH -Fraud/DisputeCH -Replacementfor PhysicalCH -ACH/ATMProgram- OtherDroppedcall/DeadairCH -AMFCH -Lost/StolenCH -InactivecardCH - CardregistrationCH - VirtualCardManagementCH -CheckrequestCH -ReferralCH - DamangedCard/ReplacementCH -LockedcardCH - BalanceInquiry/TransactionHistoryProgram -ActivationsCH -ProgramQuestionsCH -WalletActivationCH -TechnologyissuesMerchant- BalanceinquiryMerchant- CardorderCH -RedemptionMerchant- POSUpdateCH - Issues atCheckout/ReturnCH -Fraud/DisputeCH -Replacementfor PhysicalCH -ACH/ATMProgram- OtherDroppedcall/DeadairCH -AMFCH -Lost/StolenCH -InactivecardCH - CardregistrationCH - VirtualCardManagementCH -CheckrequestCH -ReferralCH - DamangedCard/ReplacementCH -LockedcardCH - BalanceInquiry/TransactionHistoryProgram -ActivationsCH -ProgramQuestionsCH -WalletActivationCH -Technologyissues

Customer Service Week 2024 Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Merchant - Balance inquiry
  2. Merchant - Card order
  3. CH - Redemption
  4. Merchant - POS Update
  5. CH - Issues at Checkout/Return
  6. CH - Fraud/Dispute
  7. CH - Replacement for Physical
  8. CH - ACH/ATM
  9. Program - Other
  10. Dropped call/Dead air
  11. CH - AMF
  12. CH - Lost/Stolen
  13. CH - Inactive card
  14. CH - Card registration
  15. CH - Virtual Card Management
  16. CH - Check request
  17. CH - Referral
  18. CH - Damanged Card/Replacement
  19. CH - Locked card
  20. CH - Balance Inquiry/Transaction History
  21. Program - Activations
  22. CH - Program Questions
  23. CH - Wallet Activation
  24. CH - Technology issues