(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Initiate a Neo Invest Conversation! (Save the Ticket Number)
Initiate a Neo Mortgage Conversation! (Save the Ticket Number)
AHoT <3 Mins for the week!
Inform a customer about our Support Page! (Save the Ticket Number)
Use the link and share some Customer Feedback!
Complete your To-Do List in Lighthouse!
*Speak* about our Perks with a customer. (Save the Ticket Number)
Voice AHT < 12:30 Mins for the week!
De-Escalate a Customer! (Save the Ticket Number)
*Speak* about our Cashback Program. (Save the Ticket Number)
*Speak* about the HISA with a customer. (Save the Ticket Number)
*Speak* about Everyday & Boost Levels with a customer. (Save the Ticket Number)
ACW <2 Mins for the week!
Save an Account from closing. (Save the Ticket Number)
Hold % <18% for the week!
PASS your QA for the week!
Educate your customer on an App Feature! (Save The Ticket Number)
Perfect Attendance for the whole week!
Educate a user on not sharing card details! (Save the Ticket Number)
Shout-Out a Peer for the great work that they do!
Send a GMB when appropriate! (Save the Ticket Number)
*Speak* about our Referral Program. (Save the Ticket Number)
Ensure you're UTD on your Cybersecurity Training!
CHT <11 Mins for the week!
*Speak* about Bay Days with a customer! (Save the Ticket Number)
