*Speak* aboutthe HISA with acustomer.(Save theTicket Number)AHoT <3Mins forthe week!*Speak* aboutEveryday &Boost Levelswith a customer.(Save the TicketNumber)Initiate a NeoMortgageConversation!(Save theTicket Number)*Speak* aboutBay Days witha customer!(Save theTicket Number)Use the linkand sharesomeCustomerFeedback!Educate a useron not sharingcard details!(Save theTicket Number)Send a GMBwhenappropriate!(Save theTicket Number)PerfectAttendancefor thewhole week!Inform acustomer aboutour SupportPage! (Savethe TicketNumber)Completeyour To-DoList inLighthouse!Ensureyou're UTDon yourCybersecurityTraining!Shout-Out aPeer for thegreat workthat they do!CHT <11Mins forthe week!PASSyour QAfor theweek!De-Escalatea Customer!(Save theTicketNumber)Save anAccount fromclosing. (Savethe TicketNumber)Voice AHT< 12:30Mins forthe week!Initiate a NeoInvestConversation!(Save theTicket Number)*Speak* aboutour Perks witha customer.(Save theTicket Number)ACW <2Mins forthe week!*Speak* aboutour ReferralProgram. (Savethe TicketNumber)*Speak* aboutour CashbackProgram. (Savethe TicketNumber)Educate yourcustomer on anApp Feature!(Save TheTicket Number)Hold %<18% forthe week!*Speak* aboutthe HISA with acustomer.(Save theTicket Number)AHoT <3Mins forthe week!*Speak* aboutEveryday &Boost Levelswith a customer.(Save the TicketNumber)Initiate a NeoMortgageConversation!(Save theTicket Number)*Speak* aboutBay Days witha customer!(Save theTicket Number)Use the linkand sharesomeCustomerFeedback!Educate a useron not sharingcard details!(Save theTicket Number)Send a GMBwhenappropriate!(Save theTicket Number)PerfectAttendancefor thewhole week!Inform acustomer aboutour SupportPage! (Savethe TicketNumber)Completeyour To-DoList inLighthouse!Ensureyou're UTDon yourCybersecurityTraining!Shout-Out aPeer for thegreat workthat they do!CHT <11Mins forthe week!PASSyour QAfor theweek!De-Escalatea Customer!(Save theTicketNumber)Save anAccount fromclosing. (Savethe TicketNumber)Voice AHT< 12:30Mins forthe week!Initiate a NeoInvestConversation!(Save theTicket Number)*Speak* aboutour Perks witha customer.(Save theTicket Number)ACW <2Mins forthe week!*Speak* aboutour ReferralProgram. (Savethe TicketNumber)*Speak* aboutour CashbackProgram. (Savethe TicketNumber)Educate yourcustomer on anApp Feature!(Save TheTicket Number)Hold %<18% forthe week!

Neo x Bay Days Bingo Game! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Speak* about the HISA with a customer. (Save the Ticket Number)
  2. AHoT <3 Mins for the week!
  3. *Speak* about Everyday & Boost Levels with a customer. (Save the Ticket Number)
  4. Initiate a Neo Mortgage Conversation! (Save the Ticket Number)
  5. *Speak* about Bay Days with a customer! (Save the Ticket Number)
  6. Use the link and share some Customer Feedback!
  7. Educate a user on not sharing card details! (Save the Ticket Number)
  8. Send a GMB when appropriate! (Save the Ticket Number)
  9. Perfect Attendance for the whole week!
  10. Inform a customer about our Support Page! (Save the Ticket Number)
  11. Complete your To-Do List in Lighthouse!
  12. Ensure you're UTD on your Cybersecurity Training!
  13. Shout-Out a Peer for the great work that they do!
  14. CHT <11 Mins for the week!
  15. PASS your QA for the week!
  16. De-Escalate a Customer! (Save the Ticket Number)
  17. Save an Account from closing. (Save the Ticket Number)
  18. Voice AHT < 12:30 Mins for the week!
  19. Initiate a Neo Invest Conversation! (Save the Ticket Number)
  20. *Speak* about our Perks with a customer. (Save the Ticket Number)
  21. ACW <2 Mins for the week!
  22. *Speak* about our Referral Program. (Save the Ticket Number)
  23. *Speak* about our Cashback Program. (Save the Ticket Number)
  24. Educate your customer on an App Feature! (Save The Ticket Number)
  25. Hold % <18% for the week!