(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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ACW <2 Mins for the week!
Educate a user on not sharing card details! (Save the Ticket Number)
De-Escalate a Customer! (Save the Ticket Number)
Voice AHT < 12:30 Mins for the week!
*Speak* about our Referral Program. (Save the Ticket Number)
Send a GMB when appropriate! (Save the Ticket Number)
Save an Account from closing. (Save the Ticket Number)
Complete your To-Do List in Lighthouse!
AHoT <3 Mins for the week!
Perfect Attendance for the whole week!
Initiate a Neo Mortgage Conversation! (Save the Ticket Number)
Hold % <18% for the week!
Initiate a Neo Invest Conversation! (Save the Ticket Number)
*Speak* about Bay Days with a customer! (Save the Ticket Number)
CHT <11 Mins for the week!
PASS your QA for the week!
Shout-Out a Peer for the great work that they do!
Educate your customer on an App Feature! (Save The Ticket Number)
Use the link and share some Customer Feedback!
*Speak* about the HISA with a customer. (Save the Ticket Number)
*Speak* about our Perks with a customer. (Save the Ticket Number)
Inform a customer about our Support Page! (Save the Ticket Number)
Ensure you're UTD on your Cybersecurity Training!
*Speak* about our Cashback Program. (Save the Ticket Number)
*Speak* about Everyday & Boost Levels with a customer. (Save the Ticket Number)