Shout-Out aPeer for thegreat workthat they do!Hold %<18% forthe week!*Speak* aboutour Perks witha customer.(Save theTicket Number)PASSyour QAfor theweek!*Speak* aboutour CashbackProgram. (Savethe TicketNumber)Voice AHT< 12:30Mins forthe week!Save anAccount fromclosing. (Savethe TicketNumber)Send a GMBwhenappropriate!(Save theTicket Number)Completeyour To-DoList inLighthouse!*Speak* aboutour ReferralProgram. (Savethe TicketNumber)Initiate a NeoInvestConversation!(Save theTicket Number)AHoT <3Mins forthe week!PerfectAttendancefor thewhole week!De-Escalatea Customer!(Save theTicketNumber)CHT <11Mins forthe week!Use the linkand sharesomeCustomerFeedback!*Speak* aboutthe HISA with acustomer.(Save theTicket Number)Educate a useron not sharingcard details!(Save theTicket Number)Ensureyou're UTDon yourCybersecurityTraining!*Speak* aboutBay Days witha customer!(Save theTicket Number)*Speak* aboutEveryday &Boost Levelswith a customer.(Save the TicketNumber)Initiate a NeoMortgageConversation!(Save theTicket Number)Educate yourcustomer on anApp Feature!(Save TheTicket Number)Inform acustomer aboutour SupportPage! (Savethe TicketNumber)ACW <2Mins forthe week!Shout-Out aPeer for thegreat workthat they do!Hold %<18% forthe week!*Speak* aboutour Perks witha customer.(Save theTicket Number)PASSyour QAfor theweek!*Speak* aboutour CashbackProgram. (Savethe TicketNumber)Voice AHT< 12:30Mins forthe week!Save anAccount fromclosing. (Savethe TicketNumber)Send a GMBwhenappropriate!(Save theTicket Number)Completeyour To-DoList inLighthouse!*Speak* aboutour ReferralProgram. (Savethe TicketNumber)Initiate a NeoInvestConversation!(Save theTicket Number)AHoT <3Mins forthe week!PerfectAttendancefor thewhole week!De-Escalatea Customer!(Save theTicketNumber)CHT <11Mins forthe week!Use the linkand sharesomeCustomerFeedback!*Speak* aboutthe HISA with acustomer.(Save theTicket Number)Educate a useron not sharingcard details!(Save theTicket Number)Ensureyou're UTDon yourCybersecurityTraining!*Speak* aboutBay Days witha customer!(Save theTicket Number)*Speak* aboutEveryday &Boost Levelswith a customer.(Save the TicketNumber)Initiate a NeoMortgageConversation!(Save theTicket Number)Educate yourcustomer on anApp Feature!(Save TheTicket Number)Inform acustomer aboutour SupportPage! (Savethe TicketNumber)ACW <2Mins forthe week!

Neo x Bay Days Bingo Game! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Shout-Out a Peer for the great work that they do!
  2. Hold % <18% for the week!
  3. *Speak* about our Perks with a customer. (Save the Ticket Number)
  4. PASS your QA for the week!
  5. *Speak* about our Cashback Program. (Save the Ticket Number)
  6. Voice AHT < 12:30 Mins for the week!
  7. Save an Account from closing. (Save the Ticket Number)
  8. Send a GMB when appropriate! (Save the Ticket Number)
  9. Complete your To-Do List in Lighthouse!
  10. *Speak* about our Referral Program. (Save the Ticket Number)
  11. Initiate a Neo Invest Conversation! (Save the Ticket Number)
  12. AHoT <3 Mins for the week!
  13. Perfect Attendance for the whole week!
  14. De-Escalate a Customer! (Save the Ticket Number)
  15. CHT <11 Mins for the week!
  16. Use the link and share some Customer Feedback!
  17. *Speak* about the HISA with a customer. (Save the Ticket Number)
  18. Educate a user on not sharing card details! (Save the Ticket Number)
  19. Ensure you're UTD on your Cybersecurity Training!
  20. *Speak* about Bay Days with a customer! (Save the Ticket Number)
  21. *Speak* about Everyday & Boost Levels with a customer. (Save the Ticket Number)
  22. Initiate a Neo Mortgage Conversation! (Save the Ticket Number)
  23. Educate your customer on an App Feature! (Save The Ticket Number)
  24. Inform a customer about our Support Page! (Save the Ticket Number)
  25. ACW <2 Mins for the week!