*Speak* aboutour CashbackProgram. (Savethe TicketNumber)AHoT <3Mins forthe week!Save anAccount fromclosing. (Savethe TicketNumber)*Speak* aboutBay Days witha customer!(Save theTicket Number)*Speak* aboutEveryday &Boost Levelswith a customer.(Save the TicketNumber)Completeyour To-DoList inLighthouse!CHT <11Mins forthe week!Hold %<18% forthe week!*Speak* aboutthe HISA with acustomer.(Save theTicket Number)Shout-Out aPeer for thegreat workthat they do!*Speak* aboutour Perks witha customer.(Save theTicket Number)PASSyour QAfor theweek!Initiate a NeoMortgageConversation!(Save theTicket Number)*Speak* aboutour ReferralProgram. (Savethe TicketNumber)Initiate a NeoInvestConversation!(Save theTicket Number)De-Escalatea Customer!(Save theTicketNumber)Use the linkand sharesomeCustomerFeedback!ACW <2Mins forthe week!Send a GMBwhenappropriate!(Save theTicket Number)Inform acustomer aboutour SupportPage! (Savethe TicketNumber)Ensureyou're UTDon yourCybersecurityTraining!Voice AHT< 12:30Mins forthe week!PerfectAttendancefor thewhole week!Educate yourcustomer on anApp Feature!(Save TheTicket Number)Educate a useron not sharingcard details!(Save theTicket Number)*Speak* aboutour CashbackProgram. (Savethe TicketNumber)AHoT <3Mins forthe week!Save anAccount fromclosing. (Savethe TicketNumber)*Speak* aboutBay Days witha customer!(Save theTicket Number)*Speak* aboutEveryday &Boost Levelswith a customer.(Save the TicketNumber)Completeyour To-DoList inLighthouse!CHT <11Mins forthe week!Hold %<18% forthe week!*Speak* aboutthe HISA with acustomer.(Save theTicket Number)Shout-Out aPeer for thegreat workthat they do!*Speak* aboutour Perks witha customer.(Save theTicket Number)PASSyour QAfor theweek!Initiate a NeoMortgageConversation!(Save theTicket Number)*Speak* aboutour ReferralProgram. (Savethe TicketNumber)Initiate a NeoInvestConversation!(Save theTicket Number)De-Escalatea Customer!(Save theTicketNumber)Use the linkand sharesomeCustomerFeedback!ACW <2Mins forthe week!Send a GMBwhenappropriate!(Save theTicket Number)Inform acustomer aboutour SupportPage! (Savethe TicketNumber)Ensureyou're UTDon yourCybersecurityTraining!Voice AHT< 12:30Mins forthe week!PerfectAttendancefor thewhole week!Educate yourcustomer on anApp Feature!(Save TheTicket Number)Educate a useron not sharingcard details!(Save theTicket Number)

Neo x Bay Days Bingo Game! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. *Speak* about our Cashback Program. (Save the Ticket Number)
  2. AHoT <3 Mins for the week!
  3. Save an Account from closing. (Save the Ticket Number)
  4. *Speak* about Bay Days with a customer! (Save the Ticket Number)
  5. *Speak* about Everyday & Boost Levels with a customer. (Save the Ticket Number)
  6. Complete your To-Do List in Lighthouse!
  7. CHT <11 Mins for the week!
  8. Hold % <18% for the week!
  9. *Speak* about the HISA with a customer. (Save the Ticket Number)
  10. Shout-Out a Peer for the great work that they do!
  11. *Speak* about our Perks with a customer. (Save the Ticket Number)
  12. PASS your QA for the week!
  13. Initiate a Neo Mortgage Conversation! (Save the Ticket Number)
  14. *Speak* about our Referral Program. (Save the Ticket Number)
  15. Initiate a Neo Invest Conversation! (Save the Ticket Number)
  16. De-Escalate a Customer! (Save the Ticket Number)
  17. Use the link and share some Customer Feedback!
  18. ACW <2 Mins for the week!
  19. Send a GMB when appropriate! (Save the Ticket Number)
  20. Inform a customer about our Support Page! (Save the Ticket Number)
  21. Ensure you're UTD on your Cybersecurity Training!
  22. Voice AHT < 12:30 Mins for the week!
  23. Perfect Attendance for the whole week!
  24. Educate your customer on an App Feature! (Save The Ticket Number)
  25. Educate a user on not sharing card details! (Save the Ticket Number)