Internal Context Positive Impression Report Card Appropriate Attenteive Reputation Trustworty Star Trustworty Expectations Human- Business Connection Pleasant Surprise Defusing Techniques Seamless Assure Unhooked Assure Listen Appreciate Customer Confidence Voice Extra Mile External Revenue Referrals Unhooked Referrals Retention Reputation Cues Body language Acknowledge Affirm Loyalty Convey Respect Expectations Human- Business Connection Seamless Loyalty Internal Attenteive Defusing Techniques Customer Confidence Listen Background Information Ease Tension Ease Tension Good Service Retention Good Service Experience Convey Respect Revenue Dazzle Dimensions of Service Resourceful Acknowledge Resourceful Valuable External Positive Impression Defining Moments Customers Affirm Service Defining Moments Customers Appreciate Dimensions of Service Internal Context Positive Impression Report Card Appropriate Attenteive Reputation Trustworty Star Trustworty Expectations Human- Business Connection Pleasant Surprise Defusing Techniques Seamless Assure Unhooked Assure Listen Appreciate Customer Confidence Voice Extra Mile External Revenue Referrals Unhooked Referrals Retention Reputation Cues Body language Acknowledge Affirm Loyalty Convey Respect Expectations Human- Business Connection Seamless Loyalty Internal Attenteive Defusing Techniques Customer Confidence Listen Background Information Ease Tension Ease Tension Good Service Retention Good Service Experience Convey Respect Revenue Dazzle Dimensions of Service Resourceful Acknowledge Resourceful Valuable External Positive Impression Defining Moments Customers Affirm Service Defining Moments Customers Appreciate Dimensions of Service
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Internal
Context
Positive Impression
Report Card
Appropriate
Attenteive
Reputation
Trustworty
Star
Trustworty
Expectations
Human-Business Connection
Pleasant Surprise
Defusing Techniques
Seamless
Assure
Unhooked
Assure
Listen
Appreciate
Customer Confidence
Voice
Extra Mile
External
Revenue
Referrals
Unhooked
Referrals
Retention
Reputation
Cues
Body language
Acknowledge
Affirm
Loyalty
Convey Respect Expectations
Human-Business Connection
Seamless
Loyalty
Internal
Attenteive
Defusing Techniques Customer Confidence Listen
Background Information
Ease Tension
Ease Tension
Good Service
Retention
Good Service Experience Convey Respect
Revenue
Dazzle
Dimensions of Service
Resourceful
Acknowledge
Resourceful
Valuable
External
Positive Impression
Defining Moments Customers
Affirm
Service
Defining Moments Customers
Appreciate
Dimensions of Service