Human- Business Connection Valuable Assure Dazzle Body language Positive Impression Appreciate Convey Respect Expectations Ease Tension Defining Moments Customers Retention Report Card Internal Loyalty Extra Mile Referrals Attenteive Service External Referrals Context Dimensions of Service Good Service Experience Convey Respect Resourceful Ease Tension Reputation Dimensions of Service Positive Impression Listen Attenteive Defusing Techniques Customer Confidence Listen Trustworty Background Information Expectations Customer Confidence Assure Good Service Defining Moments Customers Acknowledge Affirm Reputation Appropriate Internal Appreciate Affirm Unhooked Loyalty Trustworty External Seamless Star Seamless Revenue Cues Resourceful Human- Business Connection Revenue Retention Voice Pleasant Surprise Defusing Techniques Unhooked Acknowledge Human- Business Connection Valuable Assure Dazzle Body language Positive Impression Appreciate Convey Respect Expectations Ease Tension Defining Moments Customers Retention Report Card Internal Loyalty Extra Mile Referrals Attenteive Service External Referrals Context Dimensions of Service Good Service Experience Convey Respect Resourceful Ease Tension Reputation Dimensions of Service Positive Impression Listen Attenteive Defusing Techniques Customer Confidence Listen Trustworty Background Information Expectations Customer Confidence Assure Good Service Defining Moments Customers Acknowledge Affirm Reputation Appropriate Internal Appreciate Affirm Unhooked Loyalty Trustworty External Seamless Star Seamless Revenue Cues Resourceful Human- Business Connection Revenue Retention Voice Pleasant Surprise Defusing Techniques Unhooked Acknowledge
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Human-Business Connection
Valuable
Assure
Dazzle
Body language
Positive Impression
Appreciate
Convey Respect Expectations
Ease Tension
Defining Moments Customers
Retention
Report Card
Internal
Loyalty
Extra Mile
Referrals
Attenteive
Service
External
Referrals
Context
Dimensions of Service
Good Service Experience Convey Respect
Resourceful
Ease Tension
Reputation
Dimensions of Service
Positive Impression
Listen
Attenteive
Defusing Techniques Customer Confidence Listen
Trustworty
Background Information
Expectations
Customer Confidence
Assure
Good Service
Defining Moments Customers
Acknowledge
Affirm
Reputation
Appropriate
Internal
Appreciate
Affirm
Unhooked
Loyalty
Trustworty
External
Seamless
Star
Seamless
Revenue
Cues
Resourceful
Human-Business Connection
Revenue
Retention
Voice
Pleasant Surprise
Defusing Techniques
Unhooked
Acknowledge