Extra Mile Human- Business Connection Internal Background Information Affirm Good Service Experience Ease Tension Report Card Revenue Retention Ease Tension Defusing Techniques Defining Moments Good Service Seamless Loyalty Dimensions of Service Dimensions of Service Acknowledge Appreciate Human- Business Connection Valuable Pleasant Surprise Context Referrals Customer Confidence Positive Impression Seamless Trustworty External Attentive Voice Assure Star Referrals Acknowledge Loyalty Affirm Expectations Service Unhooked Revenue Unhooked Convey Respect Expectations Trustworthy External Attenteive Resourceful Customers Appropriate Reputation Positive Impression Retention Internal Cues Dazzle Resourceful Listen Appreciate Reputation Assure Defining Moments Customers Body language Defusing Techniques Customer Confidence Listen Convey Respect Extra Mile Human- Business Connection Internal Background Information Affirm Good Service Experience Ease Tension Report Card Revenue Retention Ease Tension Defusing Techniques Defining Moments Good Service Seamless Loyalty Dimensions of Service Dimensions of Service Acknowledge Appreciate Human- Business Connection Valuable Pleasant Surprise Context Referrals Customer Confidence Positive Impression Seamless Trustworty External Attentive Voice Assure Star Referrals Acknowledge Loyalty Affirm Expectations Service Unhooked Revenue Unhooked Convey Respect Expectations Trustworthy External Attenteive Resourceful Customers Appropriate Reputation Positive Impression Retention Internal Cues Dazzle Resourceful Listen Appreciate Reputation Assure Defining Moments Customers Body language Defusing Techniques Customer Confidence Listen Convey Respect
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Extra Mile
Human-Business Connection
Internal
Background Information
Affirm
Good Service Experience
Ease Tension
Report Card
Revenue
Retention
Ease Tension
Defusing Techniques
Defining Moments
Good Service
Seamless
Loyalty
Dimensions of Service
Dimensions of Service
Acknowledge
Appreciate
Human-Business Connection
Valuable
Pleasant Surprise
Context
Referrals
Customer Confidence
Positive Impression
Seamless
Trustworty
External
Attentive
Voice
Assure
Star
Referrals
Acknowledge
Loyalty
Affirm
Expectations
Service
Unhooked
Revenue
Unhooked
Convey Respect Expectations
Trustworthy
External
Attenteive
Resourceful
Customers
Appropriate
Reputation
Positive Impression
Retention
Internal
Cues
Dazzle
Resourceful
Listen
Appreciate
Reputation
Assure
Defining Moments Customers
Body language
Defusing Techniques Customer Confidence Listen
Convey Respect