External Star Trustworthy Internal Retention Appreciate Revenue Convey Respect Expectations Dimensions of Service Defusing Techniques Customer Confidence Listen Valuable External Voice Human- Business Connection Dazzle Ease Tension Unhooked Reputation Attentive Defining Moments Customers Seamless Loyalty Defining Moments Background Information Resourceful Positive Impression Dimensions of Service Good Service Ease Tension Trustworty Attenteive Resourceful Appropriate Body language Internal Referrals Loyalty Referrals Customer Confidence Customers Listen Positive Impression Unhooked Acknowledge Cues Defusing Techniques Expectations Revenue Convey Respect Good Service Experience Human- Business Connection Affirm Assure Context Service Pleasant Surprise Appreciate Extra Mile Assure Report Card Affirm Retention Acknowledge Reputation Seamless External Star Trustworthy Internal Retention Appreciate Revenue Convey Respect Expectations Dimensions of Service Defusing Techniques Customer Confidence Listen Valuable External Voice Human- Business Connection Dazzle Ease Tension Unhooked Reputation Attentive Defining Moments Customers Seamless Loyalty Defining Moments Background Information Resourceful Positive Impression Dimensions of Service Good Service Ease Tension Trustworty Attenteive Resourceful Appropriate Body language Internal Referrals Loyalty Referrals Customer Confidence Customers Listen Positive Impression Unhooked Acknowledge Cues Defusing Techniques Expectations Revenue Convey Respect Good Service Experience Human- Business Connection Affirm Assure Context Service Pleasant Surprise Appreciate Extra Mile Assure Report Card Affirm Retention Acknowledge Reputation Seamless
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
External
Star
Trustworthy
Internal
Retention
Appreciate
Revenue
Convey Respect Expectations
Dimensions of Service
Defusing Techniques Customer Confidence Listen
Valuable
External
Voice
Human-Business Connection
Dazzle
Ease Tension
Unhooked
Reputation
Attentive
Defining Moments Customers
Seamless
Loyalty
Defining Moments
Background Information
Resourceful
Positive Impression
Dimensions of Service
Good Service
Ease Tension
Trustworty
Attenteive
Resourceful
Appropriate
Body language
Internal
Referrals
Loyalty
Referrals
Customer Confidence
Customers
Listen
Positive Impression
Unhooked
Acknowledge
Cues
Defusing Techniques
Expectations
Revenue
Convey Respect
Good Service Experience
Human-Business Connection
Affirm
Assure
Context
Service
Pleasant Surprise
Appreciate
Extra Mile
Assure
Report Card
Affirm
Retention
Acknowledge
Reputation
Seamless