Background Information Defusing Techniques Acknowledge Referrals Retention Trustworthy Seamless Ease Tension Body language Positive Impression Good Service Attenteive Resourceful Positive Impression Customer Confidence Cues External Appropriate Dimensions of Service Defining Moments Customers Loyalty Reputation Internal Dazzle Expectations Good Service Experience Loyalty Retention Customers Star Unhooked Assure Defusing Techniques Customer Confidence Listen Human- Business Connection Acknowledge Appreciate Service Listen Referrals External Reputation Pleasant Surprise Extra Mile Context Appreciate Seamless Convey Respect Expectations Assure Convey Respect Affirm Report Card Defining Moments Resourceful Revenue Valuable Attentive Revenue Dimensions of Service Voice Internal Ease Tension Unhooked Human- Business Connection Affirm Trustworty Background Information Defusing Techniques Acknowledge Referrals Retention Trustworthy Seamless Ease Tension Body language Positive Impression Good Service Attenteive Resourceful Positive Impression Customer Confidence Cues External Appropriate Dimensions of Service Defining Moments Customers Loyalty Reputation Internal Dazzle Expectations Good Service Experience Loyalty Retention Customers Star Unhooked Assure Defusing Techniques Customer Confidence Listen Human- Business Connection Acknowledge Appreciate Service Listen Referrals External Reputation Pleasant Surprise Extra Mile Context Appreciate Seamless Convey Respect Expectations Assure Convey Respect Affirm Report Card Defining Moments Resourceful Revenue Valuable Attentive Revenue Dimensions of Service Voice Internal Ease Tension Unhooked Human- Business Connection Affirm Trustworty
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Background Information
Defusing Techniques
Acknowledge
Referrals
Retention
Trustworthy
Seamless
Ease Tension
Body language
Positive Impression
Good Service
Attenteive
Resourceful
Positive Impression
Customer Confidence
Cues
External
Appropriate
Dimensions of Service
Defining Moments Customers
Loyalty
Reputation
Internal
Dazzle
Expectations
Good Service Experience
Loyalty
Retention
Customers
Star
Unhooked
Assure
Defusing Techniques Customer Confidence Listen
Human-Business Connection
Acknowledge
Appreciate
Service
Listen
Referrals
External
Reputation
Pleasant Surprise
Extra Mile
Context
Appreciate
Seamless
Convey Respect Expectations
Assure
Convey Respect
Affirm
Report Card
Defining Moments
Resourceful
Revenue
Valuable
Attentive
Revenue
Dimensions of Service
Voice
Internal
Ease Tension
Unhooked
Human-Business Connection
Affirm
Trustworty