Warm transferred to Registration Call to follow-up on referral Caller calls you by name Symptom Call- not Red Call Heard an animal/ child in the background Bispecific Call "Are you kidding me?" Was Caller on Family & Friends Form Caller says "Thank you" (can be for anything) Sent a portal activation code Caller laughed during the call Wrong Number Prior Authorization Call Patient has the same birthday month as you Order request Returning a call from a Nurse "I've called multiple" times Critical Lab Call Had to break the glass Transcribed a Referral Patient Running Late Medication Refill Rescheduled a Patient Red Call Warm transferred to Registration Call to follow-up on referral Caller calls you by name Symptom Call- not Red Call Heard an animal/ child in the background Bispecific Call "Are you kidding me?" Was Caller on Family & Friends Form Caller says "Thank you" (can be for anything) Sent a portal activation code Caller laughed during the call Wrong Number Prior Authorization Call Patient has the same birthday month as you Order request Returning a call from a Nurse "I've called multiple" times Critical Lab Call Had to break the glass Transcribed a Referral Patient Running Late Medication Refill Rescheduled a Patient Red Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Warm transferred to Registration
Call to follow-up on referral
Caller calls you by name
Symptom Call- not Red Call
Heard an animal/ child in the background
Bispecific Call
"Are you kidding me?"
Was Caller on Family & Friends Form
Caller says "Thank you" (can be for anything)
Sent a portal activation code
Caller laughed during the call
Wrong Number
Prior Authorization Call
Patient has the same birthday month as you
Order request
Returning a call from a Nurse
"I've called multiple" times
Critical Lab Call
Had to break the glass
Transcribed a Referral
Patient Running Late
Medication Refill
Rescheduled a Patient
Red Call