Critical Lab Call Caller says "Thank you" (can be for anything) Symptom Call- not Red Call Was Caller on Family & Friends Form "I've called multiple" times Transcribed a Referral Prior Authorization Call Heard an animal/ child in the background "Are you kidding me?" Returning a call from a Nurse Red Call Had to break the glass Patient has the same birthday month as you Warm transferred to Registration Rescheduled a Patient Call to follow-up on referral Caller laughed during the call Medication Refill Sent a portal activation code Bispecific Call Patient Running Late Caller calls you by name Wrong Number Order request Critical Lab Call Caller says "Thank you" (can be for anything) Symptom Call- not Red Call Was Caller on Family & Friends Form "I've called multiple" times Transcribed a Referral Prior Authorization Call Heard an animal/ child in the background "Are you kidding me?" Returning a call from a Nurse Red Call Had to break the glass Patient has the same birthday month as you Warm transferred to Registration Rescheduled a Patient Call to follow-up on referral Caller laughed during the call Medication Refill Sent a portal activation code Bispecific Call Patient Running Late Caller calls you by name Wrong Number Order request
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Critical Lab Call
Caller says "Thank you" (can be for anything)
Symptom Call- not Red Call
Was Caller on Family & Friends Form
"I've called multiple" times
Transcribed a Referral
Prior Authorization Call
Heard an animal/ child in the background
"Are you kidding me?"
Returning a call from a Nurse
Red Call
Had to break the glass
Patient has the same birthday month as you
Warm transferred to Registration
Rescheduled a Patient
Call to follow-up on referral
Caller laughed during the call
Medication Refill
Sent a portal activation code
Bispecific Call
Patient Running Late
Caller calls you by name
Wrong Number
Order request