Returning a call from a Nurse Patient has the same birthday month as you Red Call Bispecific Call Caller says "Thank you" (can be for anything) Was Caller on Family & Friends Form Prior Authorization Call Warm transferred to Registration "I've called multiple" times Symptom Call- not Red Call Had to break the glass Patient Running Late Caller laughed during the call Medication Refill Order request "Are you kidding me?" Caller calls you by name Rescheduled a Patient Transcribed a Referral Heard an animal/ child in the background Sent a portal activation code Wrong Number Call to follow-up on referral Critical Lab Call Returning a call from a Nurse Patient has the same birthday month as you Red Call Bispecific Call Caller says "Thank you" (can be for anything) Was Caller on Family & Friends Form Prior Authorization Call Warm transferred to Registration "I've called multiple" times Symptom Call- not Red Call Had to break the glass Patient Running Late Caller laughed during the call Medication Refill Order request "Are you kidding me?" Caller calls you by name Rescheduled a Patient Transcribed a Referral Heard an animal/ child in the background Sent a portal activation code Wrong Number Call to follow-up on referral Critical Lab Call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Returning a call from a Nurse
Patient has the same birthday month as you
Red Call
Bispecific Call
Caller says "Thank you" (can be for anything)
Was Caller on Family & Friends Form
Prior Authorization Call
Warm transferred to Registration
"I've called multiple" times
Symptom Call- not Red Call
Had to break the glass
Patient Running Late
Caller laughed during the call
Medication Refill
Order request
"Are you kidding me?"
Caller calls you by name
Rescheduled a Patient
Transcribed a Referral
Heard an animal/ child in the background
Sent a portal activation code
Wrong Number
Call to follow-up on referral
Critical Lab Call