Was Caller on Family & Friends Form Critical Lab Call "I've called multiple" times Patient Running Late Sent a portal activation code Order request Medication Refill Returning a call from a Nurse Prior Authorization Call Symptom Call- not Red Call Red Call Rescheduled a Patient Warm transferred to Registration Had to break the glass Caller says "Thank you" (can be for anything) Bispecific Call Heard an animal/ child in the background Wrong Number Caller calls you by name Caller laughed during the call Patient has the same birthday month as you "Are you kidding me?" Call to follow-up on referral Transcribed a Referral Was Caller on Family & Friends Form Critical Lab Call "I've called multiple" times Patient Running Late Sent a portal activation code Order request Medication Refill Returning a call from a Nurse Prior Authorization Call Symptom Call- not Red Call Red Call Rescheduled a Patient Warm transferred to Registration Had to break the glass Caller says "Thank you" (can be for anything) Bispecific Call Heard an animal/ child in the background Wrong Number Caller calls you by name Caller laughed during the call Patient has the same birthday month as you "Are you kidding me?" Call to follow-up on referral Transcribed a Referral
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Was Caller on Family & Friends Form
Critical Lab Call
"I've called multiple" times
Patient Running Late
Sent a portal activation code
Order request
Medication Refill
Returning a call from a Nurse
Prior Authorization Call
Symptom Call- not Red Call
Red Call
Rescheduled a Patient
Warm transferred to Registration
Had to break the glass
Caller says "Thank you" (can be for anything)
Bispecific Call
Heard an animal/ child in the background
Wrong Number
Caller calls you by name
Caller laughed during the call
Patient has the same birthday month as you
"Are you kidding me?"
Call to follow-up on referral
Transcribed a Referral