Answer aCSHelpwith a KBAssistanothermember ofleadershipRaiseyour handin ameetingProvide anextensionin CS HelpMesssomethingup inExcelGetdisturbedwhile inDNDSend ameme toDave (sorryDave)Send alearningoppComplimenta managerSend anSOSmessageMove ameetingPut a jokein yourteam chatTakeall yourbreaksDon't log inearly, staylate, or workthrough yourlunchSend anencouragingmessage toa CSRReviewa scorecardStart arandom convoin a team chatthat is notyoursHelp amanagerwith anESCJoin alast-minutemeetingSend ahighfiveHelp aCSR de-escalateYourpet/kid/familymember makesan appearancein a meetingComplimenta fellowleadLearnsomethingnewTakean ESCcallMove yourlunch/breakFinish atask you'vebeenputting offAttenda 1:1Messsomethingup inExcelWork "nailedit" into aCSHelpresponseCatchsomeoneforgetting tocome off ofmuteSend ameme ina teamchatClearCache &CookieSend anemail toschedulingGradea callAnswer aCSHelpwith a KBAssistanothermember ofleadershipRaiseyour handin ameetingProvide anextensionin CS HelpMesssomethingup inExcelGetdisturbedwhile inDNDSend ameme toDave (sorryDave)Send alearningoppComplimenta managerSend anSOSmessageMove ameetingPut a jokein yourteam chatTakeall yourbreaksDon't log inearly, staylate, or workthrough yourlunchSend anencouragingmessage toa CSRReviewa scorecardStart arandom convoin a team chatthat is notyoursHelp amanagerwith anESCJoin alast-minutemeetingSend ahighfiveHelp aCSR de-escalateYourpet/kid/familymember makesan appearancein a meetingComplimenta fellowleadLearnsomethingnewTakean ESCcallMove yourlunch/breakFinish atask you'vebeenputting offAttenda 1:1Messsomethingup inExcelWork "nailedit" into aCSHelpresponseCatchsomeoneforgetting tocome off ofmuteSend ameme ina teamchatClearCache &CookieSend anemail toschedulingGradea call

Lead BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answer a CSHelp with a KB
  2. Assist another member of leadership
  3. Raise your hand in a meeting
  4. Provide an extension in CS Help
  5. Mess something up in Excel
  6. Get disturbed while in DND
  7. Send a meme to Dave (sorry Dave)
  8. Send a learning opp
  9. Compliment a manager
  10. Send an SOS message
  11. Move a meeting
  12. Put a joke in your team chat
  13. Take all your breaks
  14. Don't log in early, stay late, or work through your lunch
  15. Send an encouraging message to a CSR
  16. Review a score card
  17. Start a random convo in a team chat that is not yours
  18. Help a manager with an ESC
  19. Join a last-minute meeting
  20. Send a high five
  21. Help a CSR de-escalate
  22. Your pet/kid/family member makes an appearance in a meeting
  23. Compliment a fellow lead
  24. Learn something new
  25. Take an ESC call
  26. Move your lunch/break
  27. Finish a task you've been putting off
  28. Attend a 1:1
  29. Mess something up in Excel
  30. Work "nailed it" into a CSHelp response
  31. Catch someone forgetting to come off of mute
  32. Send a meme in a team chat
  33. Clear Cache & Cookie
  34. Send an email to scheduling
  35. Grade a call