Provide anextensionin CS HelpGetdisturbedwhile inDNDJoin alast-minutemeetingSend alearningoppCatchsomeoneforgetting tocome off ofmuteGradea callTakeall yourbreaksComplimenta fellowleadWork "nailedit" into aCSHelpresponseClearCache &CookieSend ahighfiveReviewa scorecardComplimenta managerTakean ESCcallPut a jokein yourteam chatFinish atask you'vebeenputting offMesssomethingup inExcelSend anSOSmessageStart arandom convoin a team chatthat is notyoursMesssomethingup inExcelHelp amanagerwith anESCSend ameme toDave (sorryDave)Send anencouragingmessage toa CSRMove yourlunch/breakSend ameme ina teamchatYourpet/kid/familymember makesan appearancein a meetingRaiseyour handin ameetingAssistanothermember ofleadershipLearnsomethingnewAnswer aCSHelpwith a KBAttenda 1:1Help aCSR de-escalateMove ameetingDon't log inearly, staylate, or workthrough yourlunchSend anemail toschedulingProvide anextensionin CS HelpGetdisturbedwhile inDNDJoin alast-minutemeetingSend alearningoppCatchsomeoneforgetting tocome off ofmuteGradea callTakeall yourbreaksComplimenta fellowleadWork "nailedit" into aCSHelpresponseClearCache &CookieSend ahighfiveReviewa scorecardComplimenta managerTakean ESCcallPut a jokein yourteam chatFinish atask you'vebeenputting offMesssomethingup inExcelSend anSOSmessageStart arandom convoin a team chatthat is notyoursMesssomethingup inExcelHelp amanagerwith anESCSend ameme toDave (sorryDave)Send anencouragingmessage toa CSRMove yourlunch/breakSend ameme ina teamchatYourpet/kid/familymember makesan appearancein a meetingRaiseyour handin ameetingAssistanothermember ofleadershipLearnsomethingnewAnswer aCSHelpwith a KBAttenda 1:1Help aCSR de-escalateMove ameetingDon't log inearly, staylate, or workthrough yourlunchSend anemail toscheduling

Lead BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide an extension in CS Help
  2. Get disturbed while in DND
  3. Join a last-minute meeting
  4. Send a learning opp
  5. Catch someone forgetting to come off of mute
  6. Grade a call
  7. Take all your breaks
  8. Compliment a fellow lead
  9. Work "nailed it" into a CSHelp response
  10. Clear Cache & Cookie
  11. Send a high five
  12. Review a score card
  13. Compliment a manager
  14. Take an ESC call
  15. Put a joke in your team chat
  16. Finish a task you've been putting off
  17. Mess something up in Excel
  18. Send an SOS message
  19. Start a random convo in a team chat that is not yours
  20. Mess something up in Excel
  21. Help a manager with an ESC
  22. Send a meme to Dave (sorry Dave)
  23. Send an encouraging message to a CSR
  24. Move your lunch/break
  25. Send a meme in a team chat
  26. Your pet/kid/family member makes an appearance in a meeting
  27. Raise your hand in a meeting
  28. Assist another member of leadership
  29. Learn something new
  30. Answer a CSHelp with a KB
  31. Attend a 1:1
  32. Help a CSR de-escalate
  33. Move a meeting
  34. Don't log in early, stay late, or work through your lunch
  35. Send an email to scheduling