Finish atask you'vebeenputting offSend anencouragingmessage toa CSRAssistanothermember ofleadershipSend anSOSmessageGradea callAnswer aCSHelpwith a KBWork "nailedit" into aCSHelpresponseCatchsomeoneforgetting tocome off ofmuteDon't log inearly, staylate, or workthrough yourlunchAttenda 1:1LearnsomethingnewPut a jokein yourteam chatMove ameetingMove yourlunch/breakHelp amanagerwith anESCStart arandom convoin a team chatthat is notyoursSend ahighfiveProvide anextensionin CS HelpSend anemail toschedulingReviewa scorecardGetdisturbedwhile inDNDComplimenta managerSend alearningoppYourpet/kid/familymember makesan appearancein a meetingClearCache &CookieRaiseyour handin ameetingMesssomethingup inExcelJoin alast-minutemeetingSend ameme toDave (sorryDave)Takean ESCcallSend ameme ina teamchatMesssomethingup inExcelTakeall yourbreaksComplimenta fellowleadHelp aCSR de-escalateFinish atask you'vebeenputting offSend anencouragingmessage toa CSRAssistanothermember ofleadershipSend anSOSmessageGradea callAnswer aCSHelpwith a KBWork "nailedit" into aCSHelpresponseCatchsomeoneforgetting tocome off ofmuteDon't log inearly, staylate, or workthrough yourlunchAttenda 1:1LearnsomethingnewPut a jokein yourteam chatMove ameetingMove yourlunch/breakHelp amanagerwith anESCStart arandom convoin a team chatthat is notyoursSend ahighfiveProvide anextensionin CS HelpSend anemail toschedulingReviewa scorecardGetdisturbedwhile inDNDComplimenta managerSend alearningoppYourpet/kid/familymember makesan appearancein a meetingClearCache &CookieRaiseyour handin ameetingMesssomethingup inExcelJoin alast-minutemeetingSend ameme toDave (sorryDave)Takean ESCcallSend ameme ina teamchatMesssomethingup inExcelTakeall yourbreaksComplimenta fellowleadHelp aCSR de-escalate

Lead BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Finish a task you've been putting off
  2. Send an encouraging message to a CSR
  3. Assist another member of leadership
  4. Send an SOS message
  5. Grade a call
  6. Answer a CSHelp with a KB
  7. Work "nailed it" into a CSHelp response
  8. Catch someone forgetting to come off of mute
  9. Don't log in early, stay late, or work through your lunch
  10. Attend a 1:1
  11. Learn something new
  12. Put a joke in your team chat
  13. Move a meeting
  14. Move your lunch/break
  15. Help a manager with an ESC
  16. Start a random convo in a team chat that is not yours
  17. Send a high five
  18. Provide an extension in CS Help
  19. Send an email to scheduling
  20. Review a score card
  21. Get disturbed while in DND
  22. Compliment a manager
  23. Send a learning opp
  24. Your pet/kid/family member makes an appearance in a meeting
  25. Clear Cache & Cookie
  26. Raise your hand in a meeting
  27. Mess something up in Excel
  28. Join a last-minute meeting
  29. Send a meme to Dave (sorry Dave)
  30. Take an ESC call
  31. Send a meme in a team chat
  32. Mess something up in Excel
  33. Take all your breaks
  34. Compliment a fellow lead
  35. Help a CSR de-escalate