Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. I said Good Morning today
2. Treated a CSR with respect
3. An Agreement was signed
4. Made a Welcome call
5. Used a customers name on call
6. Complimen-ted a fellow CSR
7. Maintained a good voice level
8. Stayed professional for entire shift
9. Customer gave me a compliment
10. Congratula-ted someone
11. Increased my preformance #'s
12. Up-sold a customer
13. Helped a fellow CSR
14. Had a strange call request
15. "Is there anything else" 10 times
16. Addressed my leads
17. Participated in a team building exercise
18. Added a new shout out on board
19. I addressed my call aheads
20. Addressed a major concern w/ customer
21. Dealt with an irate customer
22. Made 2 sales in one day
23. Said "happy to help" to 5 customers
24. Helped a technician