Addressed a major concern w/ customer An Agreement was signed Made a Welcome call Complimen- ted a fellow CSR Had a strange call request Increased my preformance #'s I said Good Morning today Added a new shout out on board Helped a fellow CSR Made 2 sales in one day Congratula- ted someone Maintained a good voice level Said "happy to help" to 5 customers Participated in a team building exercise I addressed my call aheads Treated a CSR with respect Up-sold a customer Dealt with an irate customer Addressed my leads Helped a technician Stayed professional for entire shift "Is there anything else" 10 times Customer gave me a compliment Used a customers name on call Addressed a major concern w/ customer An Agreement was signed Made a Welcome call Complimen- ted a fellow CSR Had a strange call request Increased my preformance #'s I said Good Morning today Added a new shout out on board Helped a fellow CSR Made 2 sales in one day Congratula- ted someone Maintained a good voice level Said "happy to help" to 5 customers Participated in a team building exercise I addressed my call aheads Treated a CSR with respect Up-sold a customer Dealt with an irate customer Addressed my leads Helped a technician Stayed professional for entire shift "Is there anything else" 10 times Customer gave me a compliment Used a customers name on call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Addressed a major concern w/ customer
An Agreement was signed
Made a Welcome call
Complimen-ted a fellow CSR
Had a strange call request
Increased my preformance #'s
I said Good Morning today
Added a new shout out on board
Helped a fellow CSR
Made 2 sales in one day
Congratula-ted someone
Maintained a good voice level
Said "happy to help" to 5 customers
Participated in a team building exercise
I addressed my call aheads
Treated a CSR with respect
Up-sold a customer
Dealt with an irate customer
Addressed my leads
Helped a technician
Stayed professional for entire shift
"Is there anything else" 10 times
Customer gave me a compliment
Used a customers name on call