Stayed professional for entire shift Addressed a major concern w/ customer Customer gave me a compliment Used a customers name on call I addressed my call aheads Up-sold a customer Complimen- ted a fellow CSR Participated in a team building exercise Dealt with an irate customer I said Good Morning today Made 2 sales in one day Addressed my leads Increased my preformance #'s Said "happy to help" to 5 customers Treated a CSR with respect An Agreement was signed Congratula- ted someone "Is there anything else" 10 times Helped a fellow CSR Had a strange call request Made a Welcome call Helped a technician Added a new shout out on board Maintained a good voice level Stayed professional for entire shift Addressed a major concern w/ customer Customer gave me a compliment Used a customers name on call I addressed my call aheads Up-sold a customer Complimen- ted a fellow CSR Participated in a team building exercise Dealt with an irate customer I said Good Morning today Made 2 sales in one day Addressed my leads Increased my preformance #'s Said "happy to help" to 5 customers Treated a CSR with respect An Agreement was signed Congratula- ted someone "Is there anything else" 10 times Helped a fellow CSR Had a strange call request Made a Welcome call Helped a technician Added a new shout out on board Maintained a good voice level
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Stayed professional for entire shift
Addressed a major concern w/ customer
Customer gave me a compliment
Used a customers name on call
I addressed my call aheads
Up-sold a customer
Complimen-ted a fellow CSR
Participated in a team building exercise
Dealt with an irate customer
I said Good Morning today
Made 2 sales in one day
Addressed my leads
Increased my preformance #'s
Said "happy to help" to 5 customers
Treated a CSR with respect
An Agreement was signed
Congratula-ted someone
"Is there anything else" 10 times
Helped a fellow CSR
Had a strange call request
Made a Welcome call
Helped a technician
Added a new shout out on board
Maintained a good voice level