Customers Loyalty Listen Attentive Unhooked Pleasant Surprise Extra Mile Dimensions of Service Context Retention Defining Moments Appreciate Voice Body language External Star Good Service Experience Ease Tension Assure Expectations Revenue Background Information Report Card Acknowledge Positive Impression Appropriate Internal Service Referrals Cues Trustworthy Affirm Seamless Defusing Techniques Dazzle Human- Business Connection Convey Respect Valuable Resourceful Customer Confidence Reputation Customers Loyalty Listen Attentive Unhooked Pleasant Surprise Extra Mile Dimensions of Service Context Retention Defining Moments Appreciate Voice Body language External Star Good Service Experience Ease Tension Assure Expectations Revenue Background Information Report Card Acknowledge Positive Impression Appropriate Internal Service Referrals Cues Trustworthy Affirm Seamless Defusing Techniques Dazzle Human- Business Connection Convey Respect Valuable Resourceful Customer Confidence Reputation
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customers
Loyalty
Listen
Attentive
Unhooked
Pleasant Surprise
Extra Mile
Dimensions of Service
Context
Retention
Defining Moments
Appreciate
Voice
Body language
External
Star
Good Service Experience
Ease Tension
Assure
Expectations
Revenue
Background Information
Report Card
Acknowledge
Positive Impression
Appropriate
Internal
Service
Referrals
Cues
Trustworthy
Affirm
Seamless
Defusing Techniques
Dazzle
Human-Business Connection
Convey Respect
Valuable
Resourceful
Customer Confidence
Reputation