AvoidprejudgmentAgreementQuestionsOpen-EndedQuestionsNeedDiscovery’sCriticalRoleThere is nouniversallyagreed uponset ofquestionsFourAmplificationQuestionsThe KeystoWinningin SalesCheckTakeNotesInternalSummaryQuestionsStrategicQuestionSuggestionsImplicationQuestionsAskingquestions is theprimary tool foridentifyingproblemsSituationQuestionsCommonQuestioningTechniquesClosed-EndedQuestionsImprovingListeningSkillsHotButtonBecomea Doctorof SellingCapitalizeon speedof thoughtGive EachQuestiona PurposeStrategicQuestionPlanningObjectivesEstablisha ClearAgendaBecomea MasterListenerNonverbalGesturesTimeFrameReinforceAskingQuestionson SocialMediaAdvantagesofAmplificationQuestionSilenceAvoidConfusingLanguageFive KeyQuestionsthat BuildRelationshipsTheSuccessQuestionTheFrustrationQuestionPeople canthink at arate muchfaster thanthey talkGainagreementProblemQuestionsAskquestionsaccording totheirstructureTheMotivationQuestionAnticipate,Summarize,Response,Listen,SilencePurchaseCriteriaSPINSellingin ActionAllowTheCommitmentQuestionNeed-PayoffQuestionsClearInviteNeedDiscoveryBepatientTheRight FitQuestionDouble-checkquestionsContinuationQuestionsStep 4 of theRelationshipSelling CycleProspectsclarify problemsin their mindsand yoursthroughquestionsThe Heartof theSalesCycleAvoidprejudgmentAgreementQuestionsOpen-EndedQuestionsNeedDiscovery’sCriticalRoleThere is nouniversallyagreed uponset ofquestionsFourAmplificationQuestionsThe KeystoWinningin SalesCheckTakeNotesInternalSummaryQuestionsStrategicQuestionSuggestionsImplicationQuestionsAskingquestions is theprimary tool foridentifyingproblemsSituationQuestionsCommonQuestioningTechniquesClosed-EndedQuestionsImprovingListeningSkillsHotButtonBecomea Doctorof SellingCapitalizeon speedof thoughtGive EachQuestiona PurposeStrategicQuestionPlanningObjectivesEstablisha ClearAgendaBecomea MasterListenerNonverbalGesturesTimeFrameReinforceAskingQuestionson SocialMediaAdvantagesofAmplificationQuestionSilenceAvoidConfusingLanguageFive KeyQuestionsthat BuildRelationshipsTheSuccessQuestionTheFrustrationQuestionPeople canthink at arate muchfaster thanthey talkGainagreementProblemQuestionsAskquestionsaccording totheirstructureTheMotivationQuestionAnticipate,Summarize,Response,Listen,SilencePurchaseCriteriaSPINSellingin ActionAllowTheCommitmentQuestionNeed-PayoffQuestionsClearInviteNeedDiscoveryBepatientTheRight FitQuestionDouble-checkquestionsContinuationQuestionsStep 4 of theRelationshipSelling CycleProspectsclarify problemsin their mindsand yoursthroughquestionsThe Heartof theSalesCycle

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid prejudgment
  2. Agreement Questions
  3. Open-Ended Questions
  4. Need Discovery’s Critical Role
  5. There is no universally agreed upon set of questions
  6. Four Amplification Questions
  7. The Keys to Winning in Sales
  8. Check
  9. Take Notes
  10. Internal Summary Questions
  11. Strategic Question Suggestions
  12. Implication Questions
  13. Asking questions is the primary tool for identifying problems
  14. Situation Questions
  15. Common Questioning Techniques
  16. Closed-Ended Questions
  17. Improving Listening Skills
  18. Hot Button
  19. Become a Doctor of Selling
  20. Capitalize on speed of thought
  21. Give Each Question a Purpose
  22. Strategic Question Planning Objectives
  23. Establish a Clear Agenda
  24. Become a Master Listener
  25. Nonverbal Gestures
  26. Time Frame
  27. Reinforce
  28. Asking Questions on Social Media
  29. Advantages of Amplification Question
  30. Silence
  31. Avoid Confusing Language
  32. Five Key Questions that Build Relationships
  33. The Success Question
  34. The Frustration Question
  35. People can think at a rate much faster than they talk
  36. Gain agreement
  37. Problem Questions
  38. Ask questions according to their structure
  39. The Motivation Question
  40. Anticipate, Summarize, Response, Listen, Silence
  41. Purchase Criteria
  42. SPIN Selling in Action
  43. Allow
  44. The Commitment Question
  45. Need-Payoff Questions
  46. Clear
  47. Invite
  48. Need Discovery
  49. Be patient
  50. The Right Fit Question
  51. Double-check questions
  52. Continuation Questions
  53. Step 4 of the Relationship Selling Cycle
  54. Prospects clarify problems in their minds and yours through questions
  55. The Heart of the Sales Cycle