AllowSilenceThe Heartof theSalesCycleTimeFrameAgreementQuestionsPurchaseCriteriaAvoidprejudgmentGainagreementThere is nouniversallyagreed uponset ofquestionsHotButtonCommonQuestioningTechniquesClearBecomea Doctorof SellingNeedDiscovery’sCriticalRolePeople canthink at arate muchfaster thanthey talkTheRight FitQuestionTheFrustrationQuestionInviteImplicationQuestionsDouble-checkquestionsCheckBepatientFourAmplificationQuestionsProspectsclarify problemsin their mindsand yoursthroughquestionsStrategicQuestionPlanningObjectivesReinforceSituationQuestionsGive EachQuestiona PurposeContinuationQuestionsSPINSellingin ActionStep 4 of theRelationshipSelling CycleNeedDiscoveryNonverbalGesturesThe KeystoWinningin SalesAvoidConfusingLanguageCapitalizeon speedof thoughtClosed-EndedQuestionsTheSuccessQuestionAdvantagesofAmplificationQuestionTakeNotesFive KeyQuestionsthat BuildRelationshipsAskingquestions is theprimary tool foridentifyingproblemsEstablisha ClearAgendaNeed-PayoffQuestionsTheMotivationQuestionAnticipate,Summarize,Response,Listen,SilenceStrategicQuestionSuggestionsAskingQuestionson SocialMediaAskquestionsaccording totheirstructureProblemQuestionsImprovingListeningSkillsTheCommitmentQuestionBecomea MasterListenerInternalSummaryQuestionsOpen-EndedQuestionsAllowSilenceThe Heartof theSalesCycleTimeFrameAgreementQuestionsPurchaseCriteriaAvoidprejudgmentGainagreementThere is nouniversallyagreed uponset ofquestionsHotButtonCommonQuestioningTechniquesClearBecomea Doctorof SellingNeedDiscovery’sCriticalRolePeople canthink at arate muchfaster thanthey talkTheRight FitQuestionTheFrustrationQuestionInviteImplicationQuestionsDouble-checkquestionsCheckBepatientFourAmplificationQuestionsProspectsclarify problemsin their mindsand yoursthroughquestionsStrategicQuestionPlanningObjectivesReinforceSituationQuestionsGive EachQuestiona PurposeContinuationQuestionsSPINSellingin ActionStep 4 of theRelationshipSelling CycleNeedDiscoveryNonverbalGesturesThe KeystoWinningin SalesAvoidConfusingLanguageCapitalizeon speedof thoughtClosed-EndedQuestionsTheSuccessQuestionAdvantagesofAmplificationQuestionTakeNotesFive KeyQuestionsthat BuildRelationshipsAskingquestions is theprimary tool foridentifyingproblemsEstablisha ClearAgendaNeed-PayoffQuestionsTheMotivationQuestionAnticipate,Summarize,Response,Listen,SilenceStrategicQuestionSuggestionsAskingQuestionson SocialMediaAskquestionsaccording totheirstructureProblemQuestionsImprovingListeningSkillsTheCommitmentQuestionBecomea MasterListenerInternalSummaryQuestionsOpen-EndedQuestions

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allow
  2. Silence
  3. The Heart of the Sales Cycle
  4. Time Frame
  5. Agreement Questions
  6. Purchase Criteria
  7. Avoid prejudgment
  8. Gain agreement
  9. There is no universally agreed upon set of questions
  10. Hot Button
  11. Common Questioning Techniques
  12. Clear
  13. Become a Doctor of Selling
  14. Need Discovery’s Critical Role
  15. People can think at a rate much faster than they talk
  16. The Right Fit Question
  17. The Frustration Question
  18. Invite
  19. Implication Questions
  20. Double-check questions
  21. Check
  22. Be patient
  23. Four Amplification Questions
  24. Prospects clarify problems in their minds and yours through questions
  25. Strategic Question Planning Objectives
  26. Reinforce
  27. Situation Questions
  28. Give Each Question a Purpose
  29. Continuation Questions
  30. SPIN Selling in Action
  31. Step 4 of the Relationship Selling Cycle
  32. Need Discovery
  33. Nonverbal Gestures
  34. The Keys to Winning in Sales
  35. Avoid Confusing Language
  36. Capitalize on speed of thought
  37. Closed-Ended Questions
  38. The Success Question
  39. Advantages of Amplification Question
  40. Take Notes
  41. Five Key Questions that Build Relationships
  42. Asking questions is the primary tool for identifying problems
  43. Establish a Clear Agenda
  44. Need-Payoff Questions
  45. The Motivation Question
  46. Anticipate, Summarize, Response, Listen, Silence
  47. Strategic Question Suggestions
  48. Asking Questions on Social Media
  49. Ask questions according to their structure
  50. Problem Questions
  51. Improving Listening Skills
  52. The Commitment Question
  53. Become a Master Listener
  54. Internal Summary Questions
  55. Open-Ended Questions