TheMotivationQuestionGive EachQuestiona PurposeSilenceInternalSummaryQuestionsEstablisha ClearAgendaNeedDiscoveryFourAmplificationQuestionsBepatientStrategicQuestionSuggestionsSituationQuestionsFive KeyQuestionsthat BuildRelationshipsTakeNotesClosed-EndedQuestionsContinuationQuestionsThe KeystoWinningin SalesSPINSellingin ActionTheCommitmentQuestionThere is nouniversallyagreed uponset ofquestionsOpen-EndedQuestionsStep 4 of theRelationshipSelling CycleBecomea Doctorof SellingClearBecomea MasterListenerAskquestionsaccording totheirstructureImplicationQuestionsInviteCheckAskingquestions is theprimary tool foridentifyingproblemsAdvantagesofAmplificationQuestionProspectsclarify problemsin their mindsand yoursthroughquestionsNeed-PayoffQuestionsNeedDiscovery’sCriticalRoleTheSuccessQuestionGainagreementTheFrustrationQuestionDouble-checkquestionsHotButtonAvoidConfusingLanguageStrategicQuestionPlanningObjectivesReinforceCapitalizeon speedof thoughtTimeFrameThe Heartof theSalesCyclePeople canthink at arate muchfaster thanthey talkAgreementQuestionsImprovingListeningSkillsNonverbalGesturesAnticipate,Summarize,Response,Listen,SilenceProblemQuestionsAllowTheRight FitQuestionAskingQuestionson SocialMediaPurchaseCriteriaCommonQuestioningTechniquesAvoidprejudgmentTheMotivationQuestionGive EachQuestiona PurposeSilenceInternalSummaryQuestionsEstablisha ClearAgendaNeedDiscoveryFourAmplificationQuestionsBepatientStrategicQuestionSuggestionsSituationQuestionsFive KeyQuestionsthat BuildRelationshipsTakeNotesClosed-EndedQuestionsContinuationQuestionsThe KeystoWinningin SalesSPINSellingin ActionTheCommitmentQuestionThere is nouniversallyagreed uponset ofquestionsOpen-EndedQuestionsStep 4 of theRelationshipSelling CycleBecomea Doctorof SellingClearBecomea MasterListenerAskquestionsaccording totheirstructureImplicationQuestionsInviteCheckAskingquestions is theprimary tool foridentifyingproblemsAdvantagesofAmplificationQuestionProspectsclarify problemsin their mindsand yoursthroughquestionsNeed-PayoffQuestionsNeedDiscovery’sCriticalRoleTheSuccessQuestionGainagreementTheFrustrationQuestionDouble-checkquestionsHotButtonAvoidConfusingLanguageStrategicQuestionPlanningObjectivesReinforceCapitalizeon speedof thoughtTimeFrameThe Heartof theSalesCyclePeople canthink at arate muchfaster thanthey talkAgreementQuestionsImprovingListeningSkillsNonverbalGesturesAnticipate,Summarize,Response,Listen,SilenceProblemQuestionsAllowTheRight FitQuestionAskingQuestionson SocialMediaPurchaseCriteriaCommonQuestioningTechniquesAvoidprejudgment

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The Motivation Question
  2. Give Each Question a Purpose
  3. Silence
  4. Internal Summary Questions
  5. Establish a Clear Agenda
  6. Need Discovery
  7. Four Amplification Questions
  8. Be patient
  9. Strategic Question Suggestions
  10. Situation Questions
  11. Five Key Questions that Build Relationships
  12. Take Notes
  13. Closed-Ended Questions
  14. Continuation Questions
  15. The Keys to Winning in Sales
  16. SPIN Selling in Action
  17. The Commitment Question
  18. There is no universally agreed upon set of questions
  19. Open-Ended Questions
  20. Step 4 of the Relationship Selling Cycle
  21. Become a Doctor of Selling
  22. Clear
  23. Become a Master Listener
  24. Ask questions according to their structure
  25. Implication Questions
  26. Invite
  27. Check
  28. Asking questions is the primary tool for identifying problems
  29. Advantages of Amplification Question
  30. Prospects clarify problems in their minds and yours through questions
  31. Need-Payoff Questions
  32. Need Discovery’s Critical Role
  33. The Success Question
  34. Gain agreement
  35. The Frustration Question
  36. Double-check questions
  37. Hot Button
  38. Avoid Confusing Language
  39. Strategic Question Planning Objectives
  40. Reinforce
  41. Capitalize on speed of thought
  42. Time Frame
  43. The Heart of the Sales Cycle
  44. People can think at a rate much faster than they talk
  45. Agreement Questions
  46. Improving Listening Skills
  47. Nonverbal Gestures
  48. Anticipate, Summarize, Response, Listen, Silence
  49. Problem Questions
  50. Allow
  51. The Right Fit Question
  52. Asking Questions on Social Media
  53. Purchase Criteria
  54. Common Questioning Techniques
  55. Avoid prejudgment