ReinforceThe KeystoWinningin SalesStrategicQuestionPlanningObjectivesNeedDiscoveryAllowNeed-PayoffQuestionsSPINSellingin ActionAvoidConfusingLanguageClearEstablisha ClearAgendaTheRight FitQuestionSilenceTakeNotesOpen-EndedQuestionsImprovingListeningSkillsStep 4 of theRelationshipSelling CycleAskquestionsaccording totheirstructurePurchaseCriteriaProspectsclarify problemsin their mindsand yoursthroughquestionsPeople canthink at arate muchfaster thanthey talkHotButtonCommonQuestioningTechniquesTheSuccessQuestionAnticipate,Summarize,Response,Listen,SilenceDouble-checkquestionsSituationQuestionsGainagreementTimeFrameNeedDiscovery’sCriticalRoleBecomea Doctorof SellingFourAmplificationQuestionsTheMotivationQuestionBecomea MasterListenerTheFrustrationQuestionNonverbalGesturesInternalSummaryQuestionsInviteCheckTheCommitmentQuestionBepatientAgreementQuestionsAdvantagesofAmplificationQuestionThe Heartof theSalesCycleFive KeyQuestionsthat BuildRelationshipsImplicationQuestionsGive EachQuestiona PurposeProblemQuestionsClosed-EndedQuestionsThere is nouniversallyagreed uponset ofquestionsContinuationQuestionsAskingQuestionson SocialMediaStrategicQuestionSuggestionsAvoidprejudgmentAskingquestions is theprimary tool foridentifyingproblemsCapitalizeon speedof thoughtReinforceThe KeystoWinningin SalesStrategicQuestionPlanningObjectivesNeedDiscoveryAllowNeed-PayoffQuestionsSPINSellingin ActionAvoidConfusingLanguageClearEstablisha ClearAgendaTheRight FitQuestionSilenceTakeNotesOpen-EndedQuestionsImprovingListeningSkillsStep 4 of theRelationshipSelling CycleAskquestionsaccording totheirstructurePurchaseCriteriaProspectsclarify problemsin their mindsand yoursthroughquestionsPeople canthink at arate muchfaster thanthey talkHotButtonCommonQuestioningTechniquesTheSuccessQuestionAnticipate,Summarize,Response,Listen,SilenceDouble-checkquestionsSituationQuestionsGainagreementTimeFrameNeedDiscovery’sCriticalRoleBecomea Doctorof SellingFourAmplificationQuestionsTheMotivationQuestionBecomea MasterListenerTheFrustrationQuestionNonverbalGesturesInternalSummaryQuestionsInviteCheckTheCommitmentQuestionBepatientAgreementQuestionsAdvantagesofAmplificationQuestionThe Heartof theSalesCycleFive KeyQuestionsthat BuildRelationshipsImplicationQuestionsGive EachQuestiona PurposeProblemQuestionsClosed-EndedQuestionsThere is nouniversallyagreed uponset ofquestionsContinuationQuestionsAskingQuestionson SocialMediaStrategicQuestionSuggestionsAvoidprejudgmentAskingquestions is theprimary tool foridentifyingproblemsCapitalizeon speedof thought

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reinforce
  2. The Keys to Winning in Sales
  3. Strategic Question Planning Objectives
  4. Need Discovery
  5. Allow
  6. Need-Payoff Questions
  7. SPIN Selling in Action
  8. Avoid Confusing Language
  9. Clear
  10. Establish a Clear Agenda
  11. The Right Fit Question
  12. Silence
  13. Take Notes
  14. Open-Ended Questions
  15. Improving Listening Skills
  16. Step 4 of the Relationship Selling Cycle
  17. Ask questions according to their structure
  18. Purchase Criteria
  19. Prospects clarify problems in their minds and yours through questions
  20. People can think at a rate much faster than they talk
  21. Hot Button
  22. Common Questioning Techniques
  23. The Success Question
  24. Anticipate, Summarize, Response, Listen, Silence
  25. Double-check questions
  26. Situation Questions
  27. Gain agreement
  28. Time Frame
  29. Need Discovery’s Critical Role
  30. Become a Doctor of Selling
  31. Four Amplification Questions
  32. The Motivation Question
  33. Become a Master Listener
  34. The Frustration Question
  35. Nonverbal Gestures
  36. Internal Summary Questions
  37. Invite
  38. Check
  39. The Commitment Question
  40. Be patient
  41. Agreement Questions
  42. Advantages of Amplification Question
  43. The Heart of the Sales Cycle
  44. Five Key Questions that Build Relationships
  45. Implication Questions
  46. Give Each Question a Purpose
  47. Problem Questions
  48. Closed-Ended Questions
  49. There is no universally agreed upon set of questions
  50. Continuation Questions
  51. Asking Questions on Social Media
  52. Strategic Question Suggestions
  53. Avoid prejudgment
  54. Asking questions is the primary tool for identifying problems
  55. Capitalize on speed of thought