TakeNotesAllowAgreementQuestionsReinforceThe KeystoWinningin SalesSilenceContinuationQuestionsCapitalizeon speedof thoughtAvoidConfusingLanguageGainagreementProblemQuestionsStrategicQuestionSuggestionsAnticipate,Summarize,Response,Listen,SilenceHotButtonNonverbalGesturesCheckBepatientOpen-EndedQuestionsNeedDiscovery’sCriticalRoleAskquestionsaccording totheirstructureEstablisha ClearAgendaSituationQuestionsBecomea MasterListenerTheRight FitQuestionFive KeyQuestionsthat BuildRelationshipsTheSuccessQuestionBecomea Doctorof SellingGive EachQuestiona PurposeTheMotivationQuestionStep 4 of theRelationshipSelling CycleDouble-checkquestionsCommonQuestioningTechniquesImprovingListeningSkillsTheCommitmentQuestionAdvantagesofAmplificationQuestionAskingquestions is theprimary tool foridentifyingproblemsInviteAskingQuestionson SocialMediaThe Heartof theSalesCycleInternalSummaryQuestionsStrategicQuestionPlanningObjectivesTimeFrameFourAmplificationQuestionsProspectsclarify problemsin their mindsand yoursthroughquestionsClearNeedDiscoveryThere is nouniversallyagreed uponset ofquestionsClosed-EndedQuestionsPurchaseCriteriaNeed-PayoffQuestionsPeople canthink at arate muchfaster thanthey talkSPINSellingin ActionTheFrustrationQuestionAvoidprejudgmentImplicationQuestionsTakeNotesAllowAgreementQuestionsReinforceThe KeystoWinningin SalesSilenceContinuationQuestionsCapitalizeon speedof thoughtAvoidConfusingLanguageGainagreementProblemQuestionsStrategicQuestionSuggestionsAnticipate,Summarize,Response,Listen,SilenceHotButtonNonverbalGesturesCheckBepatientOpen-EndedQuestionsNeedDiscovery’sCriticalRoleAskquestionsaccording totheirstructureEstablisha ClearAgendaSituationQuestionsBecomea MasterListenerTheRight FitQuestionFive KeyQuestionsthat BuildRelationshipsTheSuccessQuestionBecomea Doctorof SellingGive EachQuestiona PurposeTheMotivationQuestionStep 4 of theRelationshipSelling CycleDouble-checkquestionsCommonQuestioningTechniquesImprovingListeningSkillsTheCommitmentQuestionAdvantagesofAmplificationQuestionAskingquestions is theprimary tool foridentifyingproblemsInviteAskingQuestionson SocialMediaThe Heartof theSalesCycleInternalSummaryQuestionsStrategicQuestionPlanningObjectivesTimeFrameFourAmplificationQuestionsProspectsclarify problemsin their mindsand yoursthroughquestionsClearNeedDiscoveryThere is nouniversallyagreed uponset ofquestionsClosed-EndedQuestionsPurchaseCriteriaNeed-PayoffQuestionsPeople canthink at arate muchfaster thanthey talkSPINSellingin ActionTheFrustrationQuestionAvoidprejudgmentImplicationQuestions

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take Notes
  2. Allow
  3. Agreement Questions
  4. Reinforce
  5. The Keys to Winning in Sales
  6. Silence
  7. Continuation Questions
  8. Capitalize on speed of thought
  9. Avoid Confusing Language
  10. Gain agreement
  11. Problem Questions
  12. Strategic Question Suggestions
  13. Anticipate, Summarize, Response, Listen, Silence
  14. Hot Button
  15. Nonverbal Gestures
  16. Check
  17. Be patient
  18. Open-Ended Questions
  19. Need Discovery’s Critical Role
  20. Ask questions according to their structure
  21. Establish a Clear Agenda
  22. Situation Questions
  23. Become a Master Listener
  24. The Right Fit Question
  25. Five Key Questions that Build Relationships
  26. The Success Question
  27. Become a Doctor of Selling
  28. Give Each Question a Purpose
  29. The Motivation Question
  30. Step 4 of the Relationship Selling Cycle
  31. Double-check questions
  32. Common Questioning Techniques
  33. Improving Listening Skills
  34. The Commitment Question
  35. Advantages of Amplification Question
  36. Asking questions is the primary tool for identifying problems
  37. Invite
  38. Asking Questions on Social Media
  39. The Heart of the Sales Cycle
  40. Internal Summary Questions
  41. Strategic Question Planning Objectives
  42. Time Frame
  43. Four Amplification Questions
  44. Prospects clarify problems in their minds and yours through questions
  45. Clear
  46. Need Discovery
  47. There is no universally agreed upon set of questions
  48. Closed-Ended Questions
  49. Purchase Criteria
  50. Need-Payoff Questions
  51. People can think at a rate much faster than they talk
  52. SPIN Selling in Action
  53. The Frustration Question
  54. Avoid prejudgment
  55. Implication Questions