SituationQuestionsAskquestionsaccording totheirstructureNeedDiscoveryTheMotivationQuestionContinuationQuestionsThere is nouniversallyagreed uponset ofquestionsAllowInviteAvoidConfusingLanguageStrategicQuestionPlanningObjectivesDouble-checkquestionsClearTheRight FitQuestionNonverbalGesturesTimeFrameHotButtonNeed-PayoffQuestionsThe Heartof theSalesCycleAskingQuestionson SocialMediaTakeNotesBecomea MasterListenerProblemQuestionsAskingquestions is theprimary tool foridentifyingproblemsReinforceCommonQuestioningTechniquesBecomea Doctorof SellingImprovingListeningSkillsAdvantagesofAmplificationQuestionImplicationQuestionsTheSuccessQuestionSPINSellingin ActionBepatientOpen-EndedQuestionsGainagreementTheCommitmentQuestionPurchaseCriteriaCapitalizeon speedof thoughtCheckSilenceClosed-EndedQuestionsAgreementQuestionsTheFrustrationQuestionThe KeystoWinningin SalesEstablisha ClearAgendaStrategicQuestionSuggestionsFourAmplificationQuestionsInternalSummaryQuestionsNeedDiscovery’sCriticalRoleAvoidprejudgmentGive EachQuestiona PurposeStep 4 of theRelationshipSelling CycleAnticipate,Summarize,Response,Listen,SilencePeople canthink at arate muchfaster thanthey talkProspectsclarify problemsin their mindsand yoursthroughquestionsFive KeyQuestionsthat BuildRelationshipsSituationQuestionsAskquestionsaccording totheirstructureNeedDiscoveryTheMotivationQuestionContinuationQuestionsThere is nouniversallyagreed uponset ofquestionsAllowInviteAvoidConfusingLanguageStrategicQuestionPlanningObjectivesDouble-checkquestionsClearTheRight FitQuestionNonverbalGesturesTimeFrameHotButtonNeed-PayoffQuestionsThe Heartof theSalesCycleAskingQuestionson SocialMediaTakeNotesBecomea MasterListenerProblemQuestionsAskingquestions is theprimary tool foridentifyingproblemsReinforceCommonQuestioningTechniquesBecomea Doctorof SellingImprovingListeningSkillsAdvantagesofAmplificationQuestionImplicationQuestionsTheSuccessQuestionSPINSellingin ActionBepatientOpen-EndedQuestionsGainagreementTheCommitmentQuestionPurchaseCriteriaCapitalizeon speedof thoughtCheckSilenceClosed-EndedQuestionsAgreementQuestionsTheFrustrationQuestionThe KeystoWinningin SalesEstablisha ClearAgendaStrategicQuestionSuggestionsFourAmplificationQuestionsInternalSummaryQuestionsNeedDiscovery’sCriticalRoleAvoidprejudgmentGive EachQuestiona PurposeStep 4 of theRelationshipSelling CycleAnticipate,Summarize,Response,Listen,SilencePeople canthink at arate muchfaster thanthey talkProspectsclarify problemsin their mindsand yoursthroughquestionsFive KeyQuestionsthat BuildRelationships

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Situation Questions
  2. Ask questions according to their structure
  3. Need Discovery
  4. The Motivation Question
  5. Continuation Questions
  6. There is no universally agreed upon set of questions
  7. Allow
  8. Invite
  9. Avoid Confusing Language
  10. Strategic Question Planning Objectives
  11. Double-check questions
  12. Clear
  13. The Right Fit Question
  14. Nonverbal Gestures
  15. Time Frame
  16. Hot Button
  17. Need-Payoff Questions
  18. The Heart of the Sales Cycle
  19. Asking Questions on Social Media
  20. Take Notes
  21. Become a Master Listener
  22. Problem Questions
  23. Asking questions is the primary tool for identifying problems
  24. Reinforce
  25. Common Questioning Techniques
  26. Become a Doctor of Selling
  27. Improving Listening Skills
  28. Advantages of Amplification Question
  29. Implication Questions
  30. The Success Question
  31. SPIN Selling in Action
  32. Be patient
  33. Open-Ended Questions
  34. Gain agreement
  35. The Commitment Question
  36. Purchase Criteria
  37. Capitalize on speed of thought
  38. Check
  39. Silence
  40. Closed-Ended Questions
  41. Agreement Questions
  42. The Frustration Question
  43. The Keys to Winning in Sales
  44. Establish a Clear Agenda
  45. Strategic Question Suggestions
  46. Four Amplification Questions
  47. Internal Summary Questions
  48. Need Discovery’s Critical Role
  49. Avoid prejudgment
  50. Give Each Question a Purpose
  51. Step 4 of the Relationship Selling Cycle
  52. Anticipate, Summarize, Response, Listen, Silence
  53. People can think at a rate much faster than they talk
  54. Prospects clarify problems in their minds and yours through questions
  55. Five Key Questions that Build Relationships