GainagreementPeople canthink at arate muchfaster thanthey talkAvoidConfusingLanguageFive KeyQuestionsthat BuildRelationshipsBecomea MasterListenerTheSuccessQuestionCapitalizeon speedof thoughtFourAmplificationQuestionsCommonQuestioningTechniquesImplicationQuestionsInternalSummaryQuestionsStrategicQuestionPlanningObjectivesTheFrustrationQuestionPurchaseCriteriaInviteEstablisha ClearAgendaAllowImprovingListeningSkillsClearReinforceTheRight FitQuestionAskquestionsaccording totheirstructureTakeNotesProspectsclarify problemsin their mindsand yoursthroughquestionsStrategicQuestionSuggestionsSilenceAskingQuestionson SocialMediaHotButtonTheMotivationQuestionContinuationQuestionsStep 4 of theRelationshipSelling CycleTheCommitmentQuestionThere is nouniversallyagreed uponset ofquestionsThe Heartof theSalesCycleBecomea Doctorof SellingCheckGive EachQuestiona PurposeAdvantagesofAmplificationQuestionSituationQuestionsAnticipate,Summarize,Response,Listen,SilenceNeedDiscoverySPINSellingin ActionOpen-EndedQuestionsAvoidprejudgmentAskingquestions is theprimary tool foridentifyingproblemsThe KeystoWinningin SalesDouble-checkquestionsTimeFrameBepatientNeedDiscovery’sCriticalRoleNeed-PayoffQuestionsProblemQuestionsNonverbalGesturesClosed-EndedQuestionsAgreementQuestionsGainagreementPeople canthink at arate muchfaster thanthey talkAvoidConfusingLanguageFive KeyQuestionsthat BuildRelationshipsBecomea MasterListenerTheSuccessQuestionCapitalizeon speedof thoughtFourAmplificationQuestionsCommonQuestioningTechniquesImplicationQuestionsInternalSummaryQuestionsStrategicQuestionPlanningObjectivesTheFrustrationQuestionPurchaseCriteriaInviteEstablisha ClearAgendaAllowImprovingListeningSkillsClearReinforceTheRight FitQuestionAskquestionsaccording totheirstructureTakeNotesProspectsclarify problemsin their mindsand yoursthroughquestionsStrategicQuestionSuggestionsSilenceAskingQuestionson SocialMediaHotButtonTheMotivationQuestionContinuationQuestionsStep 4 of theRelationshipSelling CycleTheCommitmentQuestionThere is nouniversallyagreed uponset ofquestionsThe Heartof theSalesCycleBecomea Doctorof SellingCheckGive EachQuestiona PurposeAdvantagesofAmplificationQuestionSituationQuestionsAnticipate,Summarize,Response,Listen,SilenceNeedDiscoverySPINSellingin ActionOpen-EndedQuestionsAvoidprejudgmentAskingquestions is theprimary tool foridentifyingproblemsThe KeystoWinningin SalesDouble-checkquestionsTimeFrameBepatientNeedDiscovery’sCriticalRoleNeed-PayoffQuestionsProblemQuestionsNonverbalGesturesClosed-EndedQuestionsAgreementQuestions

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gain agreement
  2. People can think at a rate much faster than they talk
  3. Avoid Confusing Language
  4. Five Key Questions that Build Relationships
  5. Become a Master Listener
  6. The Success Question
  7. Capitalize on speed of thought
  8. Four Amplification Questions
  9. Common Questioning Techniques
  10. Implication Questions
  11. Internal Summary Questions
  12. Strategic Question Planning Objectives
  13. The Frustration Question
  14. Purchase Criteria
  15. Invite
  16. Establish a Clear Agenda
  17. Allow
  18. Improving Listening Skills
  19. Clear
  20. Reinforce
  21. The Right Fit Question
  22. Ask questions according to their structure
  23. Take Notes
  24. Prospects clarify problems in their minds and yours through questions
  25. Strategic Question Suggestions
  26. Silence
  27. Asking Questions on Social Media
  28. Hot Button
  29. The Motivation Question
  30. Continuation Questions
  31. Step 4 of the Relationship Selling Cycle
  32. The Commitment Question
  33. There is no universally agreed upon set of questions
  34. The Heart of the Sales Cycle
  35. Become a Doctor of Selling
  36. Check
  37. Give Each Question a Purpose
  38. Advantages of Amplification Question
  39. Situation Questions
  40. Anticipate, Summarize, Response, Listen, Silence
  41. Need Discovery
  42. SPIN Selling in Action
  43. Open-Ended Questions
  44. Avoid prejudgment
  45. Asking questions is the primary tool for identifying problems
  46. The Keys to Winning in Sales
  47. Double-check questions
  48. Time Frame
  49. Be patient
  50. Need Discovery’s Critical Role
  51. Need-Payoff Questions
  52. Problem Questions
  53. Nonverbal Gestures
  54. Closed-Ended Questions
  55. Agreement Questions