SilenceBepatientCapitalizeon speedof thoughtBecomea MasterListenerProspectsclarify problemsin their mindsand yoursthroughquestionsNeed-PayoffQuestionsGainagreementDouble-checkquestionsCommonQuestioningTechniquesSPINSellingin ActionSituationQuestionsOpen-EndedQuestionsGive EachQuestiona PurposeStrategicQuestionSuggestionsEstablisha ClearAgendaThere is nouniversallyagreed uponset ofquestionsAdvantagesofAmplificationQuestionCheckAnticipate,Summarize,Response,Listen,SilenceImplicationQuestionsAvoidprejudgmentImprovingListeningSkillsStep 4 of theRelationshipSelling CycleStrategicQuestionPlanningObjectivesAskquestionsaccording totheirstructureThe KeystoWinningin SalesClearTheMotivationQuestionTheRight FitQuestionAskingquestions is theprimary tool foridentifyingproblemsThe Heartof theSalesCycleBecomea Doctorof SellingProblemQuestionsPurchaseCriteriaReinforcePeople canthink at arate muchfaster thanthey talkFive KeyQuestionsthat BuildRelationshipsInternalSummaryQuestionsFourAmplificationQuestionsNeedDiscovery’sCriticalRoleAskingQuestionson SocialMediaClosed-EndedQuestionsNonverbalGesturesInviteTheSuccessQuestionAgreementQuestionsAllowAvoidConfusingLanguageNeedDiscoveryTimeFrameTheFrustrationQuestionTakeNotesTheCommitmentQuestionContinuationQuestionsHotButtonSilenceBepatientCapitalizeon speedof thoughtBecomea MasterListenerProspectsclarify problemsin their mindsand yoursthroughquestionsNeed-PayoffQuestionsGainagreementDouble-checkquestionsCommonQuestioningTechniquesSPINSellingin ActionSituationQuestionsOpen-EndedQuestionsGive EachQuestiona PurposeStrategicQuestionSuggestionsEstablisha ClearAgendaThere is nouniversallyagreed uponset ofquestionsAdvantagesofAmplificationQuestionCheckAnticipate,Summarize,Response,Listen,SilenceImplicationQuestionsAvoidprejudgmentImprovingListeningSkillsStep 4 of theRelationshipSelling CycleStrategicQuestionPlanningObjectivesAskquestionsaccording totheirstructureThe KeystoWinningin SalesClearTheMotivationQuestionTheRight FitQuestionAskingquestions is theprimary tool foridentifyingproblemsThe Heartof theSalesCycleBecomea Doctorof SellingProblemQuestionsPurchaseCriteriaReinforcePeople canthink at arate muchfaster thanthey talkFive KeyQuestionsthat BuildRelationshipsInternalSummaryQuestionsFourAmplificationQuestionsNeedDiscovery’sCriticalRoleAskingQuestionson SocialMediaClosed-EndedQuestionsNonverbalGesturesInviteTheSuccessQuestionAgreementQuestionsAllowAvoidConfusingLanguageNeedDiscoveryTimeFrameTheFrustrationQuestionTakeNotesTheCommitmentQuestionContinuationQuestionsHotButton

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Silence
  2. Be patient
  3. Capitalize on speed of thought
  4. Become a Master Listener
  5. Prospects clarify problems in their minds and yours through questions
  6. Need-Payoff Questions
  7. Gain agreement
  8. Double-check questions
  9. Common Questioning Techniques
  10. SPIN Selling in Action
  11. Situation Questions
  12. Open-Ended Questions
  13. Give Each Question a Purpose
  14. Strategic Question Suggestions
  15. Establish a Clear Agenda
  16. There is no universally agreed upon set of questions
  17. Advantages of Amplification Question
  18. Check
  19. Anticipate, Summarize, Response, Listen, Silence
  20. Implication Questions
  21. Avoid prejudgment
  22. Improving Listening Skills
  23. Step 4 of the Relationship Selling Cycle
  24. Strategic Question Planning Objectives
  25. Ask questions according to their structure
  26. The Keys to Winning in Sales
  27. Clear
  28. The Motivation Question
  29. The Right Fit Question
  30. Asking questions is the primary tool for identifying problems
  31. The Heart of the Sales Cycle
  32. Become a Doctor of Selling
  33. Problem Questions
  34. Purchase Criteria
  35. Reinforce
  36. People can think at a rate much faster than they talk
  37. Five Key Questions that Build Relationships
  38. Internal Summary Questions
  39. Four Amplification Questions
  40. Need Discovery’s Critical Role
  41. Asking Questions on Social Media
  42. Closed-Ended Questions
  43. Nonverbal Gestures
  44. Invite
  45. The Success Question
  46. Agreement Questions
  47. Allow
  48. Avoid Confusing Language
  49. Need Discovery
  50. Time Frame
  51. The Frustration Question
  52. Take Notes
  53. The Commitment Question
  54. Continuation Questions
  55. Hot Button