AgreementQuestionsProblemQuestionsHotButtonInviteOpen-EndedQuestionsTheCommitmentQuestionBecomea MasterListenerThe Heartof theSalesCycleNeedDiscovery’sCriticalRoleGainagreementFourAmplificationQuestionsTheSuccessQuestionDouble-checkquestionsInternalSummaryQuestionsTheMotivationQuestionBecomea Doctorof SellingImprovingListeningSkillsTimeFrameClosed-EndedQuestionsCommonQuestioningTechniquesTakeNotesTheFrustrationQuestionSituationQuestionsNeedDiscoveryNonverbalGesturesPurchaseCriteriaSPINSellingin ActionClearThe KeystoWinningin SalesStep 4 of theRelationshipSelling CycleImplicationQuestionsBepatientReinforceStrategicQuestionSuggestionsTheRight FitQuestionProspectsclarify problemsin their mindsand yoursthroughquestionsAskquestionsaccording totheirstructureGive EachQuestiona PurposePeople canthink at arate muchfaster thanthey talkCapitalizeon speedof thoughtNeed-PayoffQuestionsAnticipate,Summarize,Response,Listen,SilenceCheckStrategicQuestionPlanningObjectivesSilenceEstablisha ClearAgendaThere is nouniversallyagreed uponset ofquestionsAdvantagesofAmplificationQuestionAvoidprejudgmentAllowAskingquestions is theprimary tool foridentifyingproblemsAskingQuestionson SocialMediaContinuationQuestionsFive KeyQuestionsthat BuildRelationshipsAvoidConfusingLanguageAgreementQuestionsProblemQuestionsHotButtonInviteOpen-EndedQuestionsTheCommitmentQuestionBecomea MasterListenerThe Heartof theSalesCycleNeedDiscovery’sCriticalRoleGainagreementFourAmplificationQuestionsTheSuccessQuestionDouble-checkquestionsInternalSummaryQuestionsTheMotivationQuestionBecomea Doctorof SellingImprovingListeningSkillsTimeFrameClosed-EndedQuestionsCommonQuestioningTechniquesTakeNotesTheFrustrationQuestionSituationQuestionsNeedDiscoveryNonverbalGesturesPurchaseCriteriaSPINSellingin ActionClearThe KeystoWinningin SalesStep 4 of theRelationshipSelling CycleImplicationQuestionsBepatientReinforceStrategicQuestionSuggestionsTheRight FitQuestionProspectsclarify problemsin their mindsand yoursthroughquestionsAskquestionsaccording totheirstructureGive EachQuestiona PurposePeople canthink at arate muchfaster thanthey talkCapitalizeon speedof thoughtNeed-PayoffQuestionsAnticipate,Summarize,Response,Listen,SilenceCheckStrategicQuestionPlanningObjectivesSilenceEstablisha ClearAgendaThere is nouniversallyagreed uponset ofquestionsAdvantagesofAmplificationQuestionAvoidprejudgmentAllowAskingquestions is theprimary tool foridentifyingproblemsAskingQuestionson SocialMediaContinuationQuestionsFive KeyQuestionsthat BuildRelationshipsAvoidConfusingLanguage

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agreement Questions
  2. Problem Questions
  3. Hot Button
  4. Invite
  5. Open-Ended Questions
  6. The Commitment Question
  7. Become a Master Listener
  8. The Heart of the Sales Cycle
  9. Need Discovery’s Critical Role
  10. Gain agreement
  11. Four Amplification Questions
  12. The Success Question
  13. Double-check questions
  14. Internal Summary Questions
  15. The Motivation Question
  16. Become a Doctor of Selling
  17. Improving Listening Skills
  18. Time Frame
  19. Closed-Ended Questions
  20. Common Questioning Techniques
  21. Take Notes
  22. The Frustration Question
  23. Situation Questions
  24. Need Discovery
  25. Nonverbal Gestures
  26. Purchase Criteria
  27. SPIN Selling in Action
  28. Clear
  29. The Keys to Winning in Sales
  30. Step 4 of the Relationship Selling Cycle
  31. Implication Questions
  32. Be patient
  33. Reinforce
  34. Strategic Question Suggestions
  35. The Right Fit Question
  36. Prospects clarify problems in their minds and yours through questions
  37. Ask questions according to their structure
  38. Give Each Question a Purpose
  39. People can think at a rate much faster than they talk
  40. Capitalize on speed of thought
  41. Need-Payoff Questions
  42. Anticipate, Summarize, Response, Listen, Silence
  43. Check
  44. Strategic Question Planning Objectives
  45. Silence
  46. Establish a Clear Agenda
  47. There is no universally agreed upon set of questions
  48. Advantages of Amplification Question
  49. Avoid prejudgment
  50. Allow
  51. Asking questions is the primary tool for identifying problems
  52. Asking Questions on Social Media
  53. Continuation Questions
  54. Five Key Questions that Build Relationships
  55. Avoid Confusing Language