AvoidConfusingLanguageThere is nouniversallyagreed uponset ofquestionsAnticipate,Summarize,Response,Listen,SilenceClearOpen-EndedQuestionsTheMotivationQuestionAskingQuestionson SocialMediaTheFrustrationQuestionContinuationQuestionsAskingquestions is theprimary tool foridentifyingproblemsEstablisha ClearAgendaInternalSummaryQuestionsInvitePeople canthink at arate muchfaster thanthey talkBecomea MasterListenerSilenceGive EachQuestiona PurposeSituationQuestionsAskquestionsaccording totheirstructureTakeNotesThe Heartof theSalesCycleNonverbalGesturesStrategicQuestionPlanningObjectivesTheRight FitQuestionFive KeyQuestionsthat BuildRelationshipsHotButtonReinforceProblemQuestionsCapitalizeon speedof thoughtImplicationQuestionsPurchaseCriteriaTheSuccessQuestionImprovingListeningSkillsTheCommitmentQuestionNeedDiscovery’sCriticalRoleCommonQuestioningTechniquesStep 4 of theRelationshipSelling CycleNeedDiscoveryBecomea Doctorof SellingNeed-PayoffQuestionsBepatientCheckProspectsclarify problemsin their mindsand yoursthroughquestionsGainagreementAdvantagesofAmplificationQuestionAvoidprejudgmentSPINSellingin ActionStrategicQuestionSuggestionsThe KeystoWinningin SalesDouble-checkquestionsTimeFrameClosed-EndedQuestionsAllowAgreementQuestionsFourAmplificationQuestionsAvoidConfusingLanguageThere is nouniversallyagreed uponset ofquestionsAnticipate,Summarize,Response,Listen,SilenceClearOpen-EndedQuestionsTheMotivationQuestionAskingQuestionson SocialMediaTheFrustrationQuestionContinuationQuestionsAskingquestions is theprimary tool foridentifyingproblemsEstablisha ClearAgendaInternalSummaryQuestionsInvitePeople canthink at arate muchfaster thanthey talkBecomea MasterListenerSilenceGive EachQuestiona PurposeSituationQuestionsAskquestionsaccording totheirstructureTakeNotesThe Heartof theSalesCycleNonverbalGesturesStrategicQuestionPlanningObjectivesTheRight FitQuestionFive KeyQuestionsthat BuildRelationshipsHotButtonReinforceProblemQuestionsCapitalizeon speedof thoughtImplicationQuestionsPurchaseCriteriaTheSuccessQuestionImprovingListeningSkillsTheCommitmentQuestionNeedDiscovery’sCriticalRoleCommonQuestioningTechniquesStep 4 of theRelationshipSelling CycleNeedDiscoveryBecomea Doctorof SellingNeed-PayoffQuestionsBepatientCheckProspectsclarify problemsin their mindsand yoursthroughquestionsGainagreementAdvantagesofAmplificationQuestionAvoidprejudgmentSPINSellingin ActionStrategicQuestionSuggestionsThe KeystoWinningin SalesDouble-checkquestionsTimeFrameClosed-EndedQuestionsAllowAgreementQuestionsFourAmplificationQuestions

Chapter 11 - Need Discovery - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Avoid Confusing Language
  2. There is no universally agreed upon set of questions
  3. Anticipate, Summarize, Response, Listen, Silence
  4. Clear
  5. Open-Ended Questions
  6. The Motivation Question
  7. Asking Questions on Social Media
  8. The Frustration Question
  9. Continuation Questions
  10. Asking questions is the primary tool for identifying problems
  11. Establish a Clear Agenda
  12. Internal Summary Questions
  13. Invite
  14. People can think at a rate much faster than they talk
  15. Become a Master Listener
  16. Silence
  17. Give Each Question a Purpose
  18. Situation Questions
  19. Ask questions according to their structure
  20. Take Notes
  21. The Heart of the Sales Cycle
  22. Nonverbal Gestures
  23. Strategic Question Planning Objectives
  24. The Right Fit Question
  25. Five Key Questions that Build Relationships
  26. Hot Button
  27. Reinforce
  28. Problem Questions
  29. Capitalize on speed of thought
  30. Implication Questions
  31. Purchase Criteria
  32. The Success Question
  33. Improving Listening Skills
  34. The Commitment Question
  35. Need Discovery’s Critical Role
  36. Common Questioning Techniques
  37. Step 4 of the Relationship Selling Cycle
  38. Need Discovery
  39. Become a Doctor of Selling
  40. Need-Payoff Questions
  41. Be patient
  42. Check
  43. Prospects clarify problems in their minds and yours through questions
  44. Gain agreement
  45. Advantages of Amplification Question
  46. Avoid prejudgment
  47. SPIN Selling in Action
  48. Strategic Question Suggestions
  49. The Keys to Winning in Sales
  50. Double-check questions
  51. Time Frame
  52. Closed-Ended Questions
  53. Allow
  54. Agreement Questions
  55. Four Amplification Questions