Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Follow-up and follow-through
Customer feedback
Respect
Excellence
Customer-centric
Problem-solving skills
Personalization
Customer retention
Customer satisfaction
Service quality
Customer support
Customer relationship
Empathy
Service level agreement
Timeliness
Equity
First call resolution
Customer care
Heart
Professionalism
Rep Responsiveness
Customer loyalty
Trust
Active listening
Customer experience
Customer interaction
Customer needs
Service recovery
Resilience
Responsiveness
Effective communication
Community
Service culture