Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer needs
Customer experience
Service culture
Heart
Service quality
Follow-up and follow-through
Customer feedback
Personalization
Responsiveness
Customer relationship
Customer-centric
Customer retention
Customer care
Trust
Service recovery
Effective communication
Timeliness
Service level agreement
Customer satisfaction
Problem-solving skills
Resilience
Active listening
Excellence
Customer loyalty
Professionalism
First call resolution
Customer support
Empathy
Equity
Community
Respect
Rep Responsiveness
Customer interaction