Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer care
Active listening
Customer satisfaction
Customer experience
Service quality
Follow-up and follow-through
Customer support
First call resolution
Customer loyalty
Community
Customer relationship
Customer interaction
Responsiveness
Customer-centric
Resilience
Professionalism
Personalization
Excellence
Empathy
Heart
Problem-solving skills
Respect
Customer feedback
Timeliness
Trust
Service recovery
Customer retention
Customer needs
Service level agreement
Rep Responsiveness
Service culture
Effective communication
Equity