CSAT> 77%NoDetractorsfor theMonthOver DueActives <20 for theweek3 Salesin aWeek2 My DriveEnrolments3 MHASaleCome inOffice 2days aweekCompleteaRemarketOver DueActives <15 for themonthOver DueActives <20 for themonthTotal CallQualityAbove80%Over DueActives <15 for theweekCross Sellan ExistingMono linepolicyScoreCardAbove105%ScoreCardAbove110%CustomerReady >60% forthe weekCustomerReady >60% forthe month4 or MorePromoterScores forNPSOne 5*GoogleReviewRetention90% forthe month10 or moreAverageCall per dayfor the week4 Salesin aMonthBe ontime for inOfficedays12 QuotesFor theMonthCSAT> 77%NoDetractorsfor theMonthOver DueActives <20 for theweek3 Salesin aWeek2 My DriveEnrolments3 MHASaleCome inOffice 2days aweekCompleteaRemarketOver DueActives <15 for themonthOver DueActives <20 for themonthTotal CallQualityAbove80%Over DueActives <15 for theweekCross Sellan ExistingMono linepolicyScoreCardAbove105%ScoreCardAbove110%CustomerReady >60% forthe weekCustomerReady >60% forthe month4 or MorePromoterScores forNPSOne 5*GoogleReviewRetention90% forthe month10 or moreAverageCall per dayfor the week4 Salesin aMonthBe ontime for inOfficedays12 QuotesFor theMonth

DEEKS BINGO- Service Inbound - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CSAT > 77%
  2. No Detractors for the Month
  3. Over Due Actives < 20 for the week
  4. 3 Sales in a Week
  5. 2 My Drive Enrolments
  6. 3 MHA Sale
  7. Come in Office 2 days a week
  8. Complete a Remarket
  9. Over Due Actives < 15 for the month
  10. Over Due Actives < 20 for the month
  11. Total Call Quality Above 80%
  12. Over Due Actives < 15 for the week
  13. Cross Sell an Existing Mono line policy
  14. Score Card Above 105%
  15. Score Card Above 110%
  16. Customer Ready > 60% for the week
  17. Customer Ready > 60% for the month
  18. 4 or More Promoter Scores for NPS
  19. One 5* Google Review
  20. Retention 90% for the month
  21. 10 or more Average Call per day for the week
  22. 4 Sales in a Month
  23. Be on time for in Office days
  24. 12 Quotes For the Month