Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Ambassador
Timeliness
Customer interaction
Customer-centric
Personalization
Service culture
Customer care
Service level agreement
Customer experience
Empathy
Ambassador
Active listening
Problem-solving skills
Respect
Responsiveness
Professionalism
Follow-up and follow-through
Customer loyalty
Customer support
Service recovery
Customer needs
Customer retention
Customer relationship
Customer satisfaction
First call resolution
Service quality
Effective communication
Customer feedback