Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Active listening
Timeliness
Customer satisfaction
Respect
Service recovery
Customer support
Customer interaction
Effective communication
Customer retention
Customer relationship
Ambassador
Problem-solving skills
Service culture
Customer care
Customer loyalty
Empathy
Customer feedback
Responsiveness
Follow-up and follow-through
Customer experience
Professionalism
Service level agreement
Service quality
Personalization
Ambassador
Customer-centric
Customer needs
First call resolution