Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Follow-up and follow-through
Active listening
Customer experience
Customer retention
Customer loyalty
Timeliness
Customer interaction
Service quality
First call resolution
Professionalism
Ambassador
Effective communication
Customer satisfaction
Customer needs
Service level agreement
Customer feedback
Service recovery
Responsiveness
Customer-centric
Problem-solving skills
Ambassador
Service culture
Customer relationship
Empathy
Customer support
Respect
Customer care
Personalization