Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer relationship
Customer loyalty
Customer satisfaction
Active listening
Effective communication
Personalization
Customer-centric
Customer experience
Service quality
Service culture
Professionalism
Service recovery
Follow-up and follow-through
Timeliness
Customer retention
Empathy
Responsiveness
First call resolution
Problem-solving skills
Customer interaction
Customer needs
Respect
Customer support
Service level agreement
Customer care
Customer feedback