Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer satisfaction
Customer support
Service recovery
Personalization
Service quality
Customer experience
Problem-solving skills
Responsiveness
Service culture
Customer relationship
Customer loyalty
Customer needs
Timeliness
Customer retention
Customer care
Follow-up and follow-through
Customer interaction
First call resolution
Customer-centric
Service level agreement
Active listening
Effective communication
Respect
Empathy
Customer feedback
Professionalism