Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

Format: Size

Customer satisfaction
Problem-solving skills
Customer interaction
Personalization
Professionalism
Customer-centric
First call resolution
Service level agreement
Customer relationship
Service quality
Effective communication
Empathy
Customer needs
Active listening
Customer loyalty
Customer support
Service recovery
Customer experience
Timeliness
Responsiveness
Customer retention
Follow-up and follow-through
Customer care
Service culture
Customer feedback
Respect