EmailedPosting -Any WorkRelatedReasonRan aPatientEstimateTookPayment$1,501 -$2,000Took aPayement inCarePaymentEmailedRefundsTeam forCreditReviewPaymentBetween$2,001 -$2500UsedRevCycleHad aSupervisorCallTookSettlementPayment forOther CSREstablishedPaymentPlanHad aDDCAccountPaymentBetween$501 -$1,000LoudlySobbed inBathroomStallExplainedandPromotedCarePaymentHandledCall fromInsuranceCompanyExplainedthe UHCContractNegotiationRefunded/VoidedPatient PaymentDX CodeChangeRequestedMailedFinancialAssistanceApplicationHad aMagicAccountTookPayment$100 -$500ExplainedHospitalBasedClinic BillingTook anACHPaymentExplainedFinancialAssistanceEmailedBCBS FollowUp for AnyWork-RelatedReasonExplained thatER PhysicianGroup isSeparateEntityEmailedPosting -Any WorkRelatedReasonRan aPatientEstimateTookPayment$1,501 -$2,000Took aPayement inCarePaymentEmailedRefundsTeam forCreditReviewPaymentBetween$2,001 -$2500UsedRevCycleHad aSupervisorCallTookSettlementPayment forOther CSREstablishedPaymentPlanHad aDDCAccountPaymentBetween$501 -$1,000LoudlySobbed inBathroomStallExplainedandPromotedCarePaymentHandledCall fromInsuranceCompanyExplainedthe UHCContractNegotiationRefunded/VoidedPatient PaymentDX CodeChangeRequestedMailedFinancialAssistanceApplicationHad aMagicAccountTookPayment$100 -$500ExplainedHospitalBasedClinic BillingTook anACHPaymentExplainedFinancialAssistanceEmailedBCBS FollowUp for AnyWork-RelatedReasonExplained thatER PhysicianGroup isSeparateEntity

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed Posting - Any Work Related Reason
  2. Ran a Patient Estimate
  3. Took Payment $1,501 - $2,000
  4. Took a Payement in CarePayment
  5. Emailed Refunds Team for Credit Review
  6. Payment Between $2,001 - $2500
  7. Used RevCycle
  8. Had a Supervisor Call
  9. Took Settlement Payment for Other CSR
  10. Established Payment Plan
  11. Had a DDC Account
  12. Payment Between $501 - $1,000
  13. Loudly Sobbed in Bathroom Stall
  14. Explained and Promoted CarePayment
  15. Handled Call from Insurance Company
  16. Explained the UHC Contract Negotiation
  17. Refunded/Voided Patient Payment
  18. DX Code Change Requested
  19. Mailed Financial Assistance Application
  20. Had a Magic Account
  21. Took Payment $100 - $500
  22. Explained Hospital Based Clinic Billing
  23. Took an ACH Payment
  24. Explained Financial Assistance
  25. Emailed BCBS Follow Up for Any Work-Related Reason
  26. Explained that ER Physician Group is Separate Entity