LoudlySobbed inBathroomStallTook anACHPaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonEmailedPosting -Any WorkRelatedReasonHad aSupervisorCallExplainedHospitalBasedClinic BillingRan aPatientEstimateTookPayment$1,501 -$2,000Had aDDCAccountExplainedandPromotedCarePaymentRefunded/VoidedPatient PaymentExplained thatER PhysicianGroup isSeparateEntityPaymentBetween$501 -$1,000UsedRevCycleTook aPayement inCarePaymentTookSettlementPayment forOther CSRDX CodeChangeRequestedEstablishedPaymentPlanTookPayment$100 -$500EmailedRefundsTeam forCreditReviewMailedFinancialAssistanceApplicationHandledCall fromInsuranceCompanyExplainedthe UHCContractNegotiationPaymentBetween$2,001 -$2500ExplainedFinancialAssistanceHad aMagicAccountLoudlySobbed inBathroomStallTook anACHPaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonEmailedPosting -Any WorkRelatedReasonHad aSupervisorCallExplainedHospitalBasedClinic BillingRan aPatientEstimateTookPayment$1,501 -$2,000Had aDDCAccountExplainedandPromotedCarePaymentRefunded/VoidedPatient PaymentExplained thatER PhysicianGroup isSeparateEntityPaymentBetween$501 -$1,000UsedRevCycleTook aPayement inCarePaymentTookSettlementPayment forOther CSRDX CodeChangeRequestedEstablishedPaymentPlanTookPayment$100 -$500EmailedRefundsTeam forCreditReviewMailedFinancialAssistanceApplicationHandledCall fromInsuranceCompanyExplainedthe UHCContractNegotiationPaymentBetween$2,001 -$2500ExplainedFinancialAssistanceHad aMagicAccount

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loudly Sobbed in Bathroom Stall
  2. Took an ACH Payment
  3. Emailed BCBS Follow Up for Any Work-Related Reason
  4. Emailed Posting - Any Work Related Reason
  5. Had a Supervisor Call
  6. Explained Hospital Based Clinic Billing
  7. Ran a Patient Estimate
  8. Took Payment $1,501 - $2,000
  9. Had a DDC Account
  10. Explained and Promoted CarePayment
  11. Refunded/Voided Patient Payment
  12. Explained that ER Physician Group is Separate Entity
  13. Payment Between $501 - $1,000
  14. Used RevCycle
  15. Took a Payement in CarePayment
  16. Took Settlement Payment for Other CSR
  17. DX Code Change Requested
  18. Established Payment Plan
  19. Took Payment $100 - $500
  20. Emailed Refunds Team for Credit Review
  21. Mailed Financial Assistance Application
  22. Handled Call from Insurance Company
  23. Explained the UHC Contract Negotiation
  24. Payment Between $2,001 - $2500
  25. Explained Financial Assistance
  26. Had a Magic Account