EmailedPosting -Any WorkRelatedReasonPaymentBetween$501 -$1,000Had aSupervisorCallTook aPayement inCarePaymentExplainedthe UHCContractNegotiationEstablishedPaymentPlanLoudlySobbed inBathroomStallUsedRevCycleTookSettlementPayment forOther CSRExplainedandPromotedCarePaymentExplainedHospitalBasedClinic BillingRefunded/VoidedPatient PaymentHandledCall fromInsuranceCompanyMailedFinancialAssistanceApplicationEmailedBCBS FollowUp for AnyWork-RelatedReasonEmailedRefundsTeam forCreditReviewRan aPatientEstimateDX CodeChangeRequestedHad aDDCAccountPaymentBetween$2,001 -$2500TookPayment$100 -$500TookPayment$1,501 -$2,000Explained thatER PhysicianGroup isSeparateEntityHad aMagicAccountExplainedFinancialAssistanceTook anACHPaymentEmailedPosting -Any WorkRelatedReasonPaymentBetween$501 -$1,000Had aSupervisorCallTook aPayement inCarePaymentExplainedthe UHCContractNegotiationEstablishedPaymentPlanLoudlySobbed inBathroomStallUsedRevCycleTookSettlementPayment forOther CSRExplainedandPromotedCarePaymentExplainedHospitalBasedClinic BillingRefunded/VoidedPatient PaymentHandledCall fromInsuranceCompanyMailedFinancialAssistanceApplicationEmailedBCBS FollowUp for AnyWork-RelatedReasonEmailedRefundsTeam forCreditReviewRan aPatientEstimateDX CodeChangeRequestedHad aDDCAccountPaymentBetween$2,001 -$2500TookPayment$100 -$500TookPayment$1,501 -$2,000Explained thatER PhysicianGroup isSeparateEntityHad aMagicAccountExplainedFinancialAssistanceTook anACHPayment

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed Posting - Any Work Related Reason
  2. Payment Between $501 - $1,000
  3. Had a Supervisor Call
  4. Took a Payement in CarePayment
  5. Explained the UHC Contract Negotiation
  6. Established Payment Plan
  7. Loudly Sobbed in Bathroom Stall
  8. Used RevCycle
  9. Took Settlement Payment for Other CSR
  10. Explained and Promoted CarePayment
  11. Explained Hospital Based Clinic Billing
  12. Refunded/Voided Patient Payment
  13. Handled Call from Insurance Company
  14. Mailed Financial Assistance Application
  15. Emailed BCBS Follow Up for Any Work-Related Reason
  16. Emailed Refunds Team for Credit Review
  17. Ran a Patient Estimate
  18. DX Code Change Requested
  19. Had a DDC Account
  20. Payment Between $2,001 - $2500
  21. Took Payment $100 - $500
  22. Took Payment $1,501 - $2,000
  23. Explained that ER Physician Group is Separate Entity
  24. Had a Magic Account
  25. Explained Financial Assistance
  26. Took an ACH Payment