Had aSupervisorCallUsedRevCycleExplainedHospitalBasedClinic BillingTook anACHPaymentExplainedFinancialAssistanceTookPayment$1,501 -$2,000EmailedPosting -Any WorkRelatedReasonEstablishedPaymentPlanDX CodeChangeRequestedHandledCall fromInsuranceCompanyRan aPatientEstimateRefunded/VoidedPatient PaymentTookPayment$100 -$500MailedFinancialAssistanceApplicationEmailedBCBS FollowUp for AnyWork-RelatedReasonExplainedandPromotedCarePaymentPaymentBetween$2,001 -$2500Took aPayement inCarePaymentExplainedthe UHCContractNegotiationTookSettlementPayment forOther CSREmailedRefundsTeam forCreditReviewExplained thatER PhysicianGroup isSeparateEntityPaymentBetween$501 -$1,000LoudlySobbed inBathroomStallHad aMagicAccountHad aDDCAccountHad aSupervisorCallUsedRevCycleExplainedHospitalBasedClinic BillingTook anACHPaymentExplainedFinancialAssistanceTookPayment$1,501 -$2,000EmailedPosting -Any WorkRelatedReasonEstablishedPaymentPlanDX CodeChangeRequestedHandledCall fromInsuranceCompanyRan aPatientEstimateRefunded/VoidedPatient PaymentTookPayment$100 -$500MailedFinancialAssistanceApplicationEmailedBCBS FollowUp for AnyWork-RelatedReasonExplainedandPromotedCarePaymentPaymentBetween$2,001 -$2500Took aPayement inCarePaymentExplainedthe UHCContractNegotiationTookSettlementPayment forOther CSREmailedRefundsTeam forCreditReviewExplained thatER PhysicianGroup isSeparateEntityPaymentBetween$501 -$1,000LoudlySobbed inBathroomStallHad aMagicAccountHad aDDCAccount

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a Supervisor Call
  2. Used RevCycle
  3. Explained Hospital Based Clinic Billing
  4. Took an ACH Payment
  5. Explained Financial Assistance
  6. Took Payment $1,501 - $2,000
  7. Emailed Posting - Any Work Related Reason
  8. Established Payment Plan
  9. DX Code Change Requested
  10. Handled Call from Insurance Company
  11. Ran a Patient Estimate
  12. Refunded/Voided Patient Payment
  13. Took Payment $100 - $500
  14. Mailed Financial Assistance Application
  15. Emailed BCBS Follow Up for Any Work-Related Reason
  16. Explained and Promoted CarePayment
  17. Payment Between $2,001 - $2500
  18. Took a Payement in CarePayment
  19. Explained the UHC Contract Negotiation
  20. Took Settlement Payment for Other CSR
  21. Emailed Refunds Team for Credit Review
  22. Explained that ER Physician Group is Separate Entity
  23. Payment Between $501 - $1,000
  24. Loudly Sobbed in Bathroom Stall
  25. Had a Magic Account
  26. Had a DDC Account