EmailedPosting -Any WorkRelatedReasonExplained thatER PhysicianGroup isSeparateEntityUsedRevCycleEmailedRefundsTeam forCreditReviewEstablishedPaymentPlanRan aPatientEstimateHad aSupervisorCallTookPayment$1,501 -$2,000Had aDDCAccountExplainedHospitalBasedClinic BillingExplainedandPromotedCarePaymentHad aMagicAccountMailedFinancialAssistanceApplicationHandledCall fromInsuranceCompanyExplainedthe UHCContractNegotiationExplainedFinancialAssistanceTookSettlementPayment forOther CSRDX CodeChangeRequestedTook anACHPaymentRefunded/VoidedPatient PaymentPaymentBetween$501 -$1,000TookPayment$100 -$500LoudlySobbed inBathroomStallTook aPayement inCarePaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonPaymentBetween$2,001 -$2500EmailedPosting -Any WorkRelatedReasonExplained thatER PhysicianGroup isSeparateEntityUsedRevCycleEmailedRefundsTeam forCreditReviewEstablishedPaymentPlanRan aPatientEstimateHad aSupervisorCallTookPayment$1,501 -$2,000Had aDDCAccountExplainedHospitalBasedClinic BillingExplainedandPromotedCarePaymentHad aMagicAccountMailedFinancialAssistanceApplicationHandledCall fromInsuranceCompanyExplainedthe UHCContractNegotiationExplainedFinancialAssistanceTookSettlementPayment forOther CSRDX CodeChangeRequestedTook anACHPaymentRefunded/VoidedPatient PaymentPaymentBetween$501 -$1,000TookPayment$100 -$500LoudlySobbed inBathroomStallTook aPayement inCarePaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonPaymentBetween$2,001 -$2500

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
  1. Emailed Posting - Any Work Related Reason
  2. Explained that ER Physician Group is Separate Entity
  3. Used RevCycle
  4. Emailed Refunds Team for Credit Review
  5. Established Payment Plan
  6. Ran a Patient Estimate
  7. Had a Supervisor Call
  8. Took Payment $1,501 - $2,000
  9. Had a DDC Account
  10. Explained Hospital Based Clinic Billing
  11. Explained and Promoted CarePayment
  12. Had a Magic Account
  13. Mailed Financial Assistance Application
  14. Handled Call from Insurance Company
  15. Explained the UHC Contract Negotiation
  16. Explained Financial Assistance
  17. Took Settlement Payment for Other CSR
  18. DX Code Change Requested
  19. Took an ACH Payment
  20. Refunded/Voided Patient Payment
  21. Payment Between $501 - $1,000
  22. Took Payment $100 - $500
  23. Loudly Sobbed in Bathroom Stall
  24. Took a Payement in CarePayment
  25. Emailed BCBS Follow Up for Any Work-Related Reason
  26. Payment Between $2,001 - $2500