DX CodeChangeRequestedExplainedandPromotedCarePaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonTook aPayement inCarePaymentLoudlySobbed inBathroomStallExplainedHospitalBasedClinic BillingRan aPatientEstimateTookPayment$1,501 -$2,000TookSettlementPayment forOther CSRMailedFinancialAssistanceApplicationHad aMagicAccountHandledCall fromInsuranceCompanyRefunded/VoidedPatient PaymentExplainedthe UHCContractNegotiationPaymentBetween$501 -$1,000Took anACHPaymentUsedRevCycleHad aDDCAccountExplainedFinancialAssistanceHad aSupervisorCallEstablishedPaymentPlanEmailedRefundsTeam forCreditReviewExplained thatER PhysicianGroup isSeparateEntityEmailedPosting -Any WorkRelatedReasonTookPayment$100 -$500PaymentBetween$2,001 -$2500DX CodeChangeRequestedExplainedandPromotedCarePaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonTook aPayement inCarePaymentLoudlySobbed inBathroomStallExplainedHospitalBasedClinic BillingRan aPatientEstimateTookPayment$1,501 -$2,000TookSettlementPayment forOther CSRMailedFinancialAssistanceApplicationHad aMagicAccountHandledCall fromInsuranceCompanyRefunded/VoidedPatient PaymentExplainedthe UHCContractNegotiationPaymentBetween$501 -$1,000Took anACHPaymentUsedRevCycleHad aDDCAccountExplainedFinancialAssistanceHad aSupervisorCallEstablishedPaymentPlanEmailedRefundsTeam forCreditReviewExplained thatER PhysicianGroup isSeparateEntityEmailedPosting -Any WorkRelatedReasonTookPayment$100 -$500PaymentBetween$2,001 -$2500

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
  1. DX Code Change Requested
  2. Explained and Promoted CarePayment
  3. Emailed BCBS Follow Up for Any Work-Related Reason
  4. Took a Payement in CarePayment
  5. Loudly Sobbed in Bathroom Stall
  6. Explained Hospital Based Clinic Billing
  7. Ran a Patient Estimate
  8. Took Payment $1,501 - $2,000
  9. Took Settlement Payment for Other CSR
  10. Mailed Financial Assistance Application
  11. Had a Magic Account
  12. Handled Call from Insurance Company
  13. Refunded/Voided Patient Payment
  14. Explained the UHC Contract Negotiation
  15. Payment Between $501 - $1,000
  16. Took an ACH Payment
  17. Used RevCycle
  18. Had a DDC Account
  19. Explained Financial Assistance
  20. Had a Supervisor Call
  21. Established Payment Plan
  22. Emailed Refunds Team for Credit Review
  23. Explained that ER Physician Group is Separate Entity
  24. Emailed Posting - Any Work Related Reason
  25. Took Payment $100 - $500
  26. Payment Between $2,001 - $2500