LoudlySobbed inBathroomStallPaymentBetween$2,001 -$2500TookPayment$100 -$500DX CodeChangeRequestedRan aPatientEstimateHad aMagicAccountHad aDDCAccountExplainedthe UHCContractNegotiationEstablishedPaymentPlanPaymentBetween$501 -$1,000UsedRevCycleTook aPayement inCarePaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonExplained thatER PhysicianGroup isSeparateEntityExplainedandPromotedCarePaymentTook anACHPaymentTookSettlementPayment forOther CSRMailedFinancialAssistanceApplicationRefunded/VoidedPatient PaymentExplainedHospitalBasedClinic BillingTookPayment$1,501 -$2,000EmailedRefundsTeam forCreditReviewHandledCall fromInsuranceCompanyExplainedFinancialAssistanceHad aSupervisorCallEmailedPosting -Any WorkRelatedReasonLoudlySobbed inBathroomStallPaymentBetween$2,001 -$2500TookPayment$100 -$500DX CodeChangeRequestedRan aPatientEstimateHad aMagicAccountHad aDDCAccountExplainedthe UHCContractNegotiationEstablishedPaymentPlanPaymentBetween$501 -$1,000UsedRevCycleTook aPayement inCarePaymentEmailedBCBS FollowUp for AnyWork-RelatedReasonExplained thatER PhysicianGroup isSeparateEntityExplainedandPromotedCarePaymentTook anACHPaymentTookSettlementPayment forOther CSRMailedFinancialAssistanceApplicationRefunded/VoidedPatient PaymentExplainedHospitalBasedClinic BillingTookPayment$1,501 -$2,000EmailedRefundsTeam forCreditReviewHandledCall fromInsuranceCompanyExplainedFinancialAssistanceHad aSupervisorCallEmailedPosting -Any WorkRelatedReason

Customer Service Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Loudly Sobbed in Bathroom Stall
  2. Payment Between $2,001 - $2500
  3. Took Payment $100 - $500
  4. DX Code Change Requested
  5. Ran a Patient Estimate
  6. Had a Magic Account
  7. Had a DDC Account
  8. Explained the UHC Contract Negotiation
  9. Established Payment Plan
  10. Payment Between $501 - $1,000
  11. Used RevCycle
  12. Took a Payement in CarePayment
  13. Emailed BCBS Follow Up for Any Work-Related Reason
  14. Explained that ER Physician Group is Separate Entity
  15. Explained and Promoted CarePayment
  16. Took an ACH Payment
  17. Took Settlement Payment for Other CSR
  18. Mailed Financial Assistance Application
  19. Refunded/Voided Patient Payment
  20. Explained Hospital Based Clinic Billing
  21. Took Payment $1,501 - $2,000
  22. Emailed Refunds Team for Credit Review
  23. Handled Call from Insurance Company
  24. Explained Financial Assistance
  25. Had a Supervisor Call
  26. Emailed Posting - Any Work Related Reason