Get a phonecall 5minutesbeforeclosingClientcomplainsaboutpricesClient wouldlike to returnusedmedicationsO calledback withoutlistening tovoicemailThetechniciansgrab a phonewhen you arebusy up frontLeavefor lunchon timeAnotherclinic callsforrecordsYou actuallyget time togo to thebathroomNewclientO cameinto pickupRx and it’snot readyClient wantsto speak tothe managerClientwantsrabies onlyfor petDog gets onthe scalewithoutpromptingExam onlythey getvaccineselsewhereUpsetcat in thelobbyO statesthey justhave a quickquestion forthe doctorNo call/NoshowAccidentup frontA clientgives you acomplementClient wants toknow why theirpet doesn’t feelbetter aftergetting one doseof medicationO cameinto pickupRx and itis ready!PhonesstopworkingOwnerpays withcashA dog comesin doing ahappy danceElectricitygoes offTMIclientYou have agreatconversationwith anownerAngryclientSomeonecalls forsame dayappointmentGet a phonecall 5minutesbeforeclosingClientcomplainsaboutpricesClient wouldlike to returnusedmedicationsO calledback withoutlistening tovoicemailThetechniciansgrab a phonewhen you arebusy up frontLeavefor lunchon timeAnotherclinic callsforrecordsYou actuallyget time togo to thebathroomNewclientO cameinto pickupRx and it’snot readyClient wantsto speak tothe managerClientwantsrabies onlyfor petDog gets onthe scalewithoutpromptingExam onlythey getvaccineselsewhereUpsetcat in thelobbyO statesthey justhave a quickquestion forthe doctorNo call/NoshowAccidentup frontA clientgives you acomplementClient wants toknow why theirpet doesn’t feelbetter aftergetting one doseof medicationO cameinto pickupRx and itis ready!PhonesstopworkingOwnerpays withcashA dog comesin doing ahappy danceElectricitygoes offTMIclientYou have agreatconversationwith anownerAngryclientSomeonecalls forsame dayappointment

Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a phone call 5 minutes before closing
  2. Client complains about prices
  3. Client would like to return used medications
  4. O called back without listening to voicemail
  5. The technicians grab a phone when you are busy up front
  6. Leave for lunch on time
  7. Another clinic calls for records
  8. You actually get time to go to the bathroom
  9. New client
  10. O came into pickup Rx and it’s not ready
  11. Client wants to speak to the manager
  12. Client wants rabies only for pet
  13. Dog gets on the scale without prompting
  14. Exam only they get vaccines elsewhere
  15. Upset cat in the lobby
  16. O states they just have a quick question for the doctor
  17. No call/ No show
  18. Accident up front
  19. A client gives you a complement
  20. Client wants to know why their pet doesn’t feel better after getting one dose of medication
  21. O came into pickup Rx and it is ready!
  22. Phones stop working
  23. Owner pays with cash
  24. A dog comes in doing a happy dance
  25. Electricity goes off
  26. TMI client
  27. You have a great conversation with an owner
  28. Angry client
  29. Someone calls for same day appointment