Client wouldlike to returnusedmedicationsYou actuallyget time togo to thebathroomA dog comesin doing ahappy danceDog gets onthe scalewithoutpromptingAccidentup frontO statesthey justhave a quickquestion forthe doctorOwnerpays withcashThetechniciansgrab a phonewhen you arebusy up frontElectricitygoes offGet a phonecall 5minutesbeforeclosingClientwantsrabies onlyfor petTMIclientExam onlythey getvaccineselsewhereClient wantsto speak tothe managerO calledback withoutlistening tovoicemailA clientgives you acomplementAnotherclinic callsforrecordsO cameinto pickupRx and itis ready!No call/NoshowUpsetcat in thelobbyPhonesstopworkingO cameinto pickupRx and it’snot readyAngryclientSomeonecalls forsame dayappointmentYou have agreatconversationwith anownerLeavefor lunchon timeClient wants toknow why theirpet doesn’t feelbetter aftergetting one doseof medicationNewclientClientcomplainsaboutpricesClient wouldlike to returnusedmedicationsYou actuallyget time togo to thebathroomA dog comesin doing ahappy danceDog gets onthe scalewithoutpromptingAccidentup frontO statesthey justhave a quickquestion forthe doctorOwnerpays withcashThetechniciansgrab a phonewhen you arebusy up frontElectricitygoes offGet a phonecall 5minutesbeforeclosingClientwantsrabies onlyfor petTMIclientExam onlythey getvaccineselsewhereClient wantsto speak tothe managerO calledback withoutlistening tovoicemailA clientgives you acomplementAnotherclinic callsforrecordsO cameinto pickupRx and itis ready!No call/NoshowUpsetcat in thelobbyPhonesstopworkingO cameinto pickupRx and it’snot readyAngryclientSomeonecalls forsame dayappointmentYou have agreatconversationwith anownerLeavefor lunchon timeClient wants toknow why theirpet doesn’t feelbetter aftergetting one doseof medicationNewclientClientcomplainsaboutprices

Receptionist Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client would like to return used medications
  2. You actually get time to go to the bathroom
  3. A dog comes in doing a happy dance
  4. Dog gets on the scale without prompting
  5. Accident up front
  6. O states they just have a quick question for the doctor
  7. Owner pays with cash
  8. The technicians grab a phone when you are busy up front
  9. Electricity goes off
  10. Get a phone call 5 minutes before closing
  11. Client wants rabies only for pet
  12. TMI client
  13. Exam only they get vaccines elsewhere
  14. Client wants to speak to the manager
  15. O called back without listening to voicemail
  16. A client gives you a complement
  17. Another clinic calls for records
  18. O came into pickup Rx and it is ready!
  19. No call/ No show
  20. Upset cat in the lobby
  21. Phones stop working
  22. O came into pickup Rx and it’s not ready
  23. Angry client
  24. Someone calls for same day appointment
  25. You have a great conversation with an owner
  26. Leave for lunch on time
  27. Client wants to know why their pet doesn’t feel better after getting one dose of medication
  28. New client
  29. Client complains about prices