Assisted EEin findingformsonlineConfirmAPOInfoSet CBforDCMSenda faxAdviseda TATAddTextOptionCapturean ATTN:CSPOfferVoiceBioPaymentInquiryEducateonMyBenefitssiteAddedEFTSet aPMRInadherencefor BreaksAssistedEE inPAOfferedGreenPathCall was fullauthenticatedAssistedEE inTXAssistedEE inFLACallerwanted toleave you acomplimentConfirmformsneededAdv ifPruPaysInteractedin thechatFirst callresolutionAssistedEE inNYAssisted EEin findingformsonlineConfirmAPOInfoSet CBforDCMSenda faxAdviseda TATAddTextOptionCapturean ATTN:CSPOfferVoiceBioPaymentInquiryEducateonMyBenefitssiteAddedEFTSet aPMRInadherencefor BreaksAssistedEE inPAOfferedGreenPathCall was fullauthenticatedAssistedEE inTXAssistedEE inFLACallerwanted toleave you acomplimentConfirmformsneededAdv ifPruPaysInteractedin thechatFirst callresolutionAssistedEE inNY

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted EE in finding forms online
  2. Confirm APO Info
  3. Set CB for DCM
  4. Send a fax
  5. Advised a TAT
  6. Add Text Option
  7. Capture an ATTN: CSP
  8. Offer Voice Bio
  9. Payment Inquiry
  10. Educate on MyBenefits site
  11. Added EFT
  12. Set a PMR
  13. In adherence for Breaks
  14. Assisted EE in PA
  15. Offered GreenPath
  16. Call was full authenticated
  17. Assisted EE in TX
  18. Assisted EE in FLA
  19. Caller wanted to leave you a compliment
  20. Confirm forms needed
  21. Adv if Pru Pays
  22. Interacted in the chat
  23. First call resolution
  24. Assisted EE in NY