Capturean ATTN:CSPCall was fullauthenticatedAssistedEE inTXSet aPMRFirst callresolutionSenda faxInteractedin thechatAdv ifPruPaysOfferedGreenPathPaymentInquiryInadherencefor BreaksAdviseda TATSet CBforDCMAssistedEE inNYConfirmformsneededEducateonMyBenefitssiteConfirmAPOInfoOfferVoiceBioAddTextOptionAssistedEE inFLAAssistedEE inPACallerwanted toleave you acomplimentAddedEFTAssisted EEin findingformsonlineCapturean ATTN:CSPCall was fullauthenticatedAssistedEE inTXSet aPMRFirst callresolutionSenda faxInteractedin thechatAdv ifPruPaysOfferedGreenPathPaymentInquiryInadherencefor BreaksAdviseda TATSet CBforDCMAssistedEE inNYConfirmformsneededEducateonMyBenefitssiteConfirmAPOInfoOfferVoiceBioAddTextOptionAssistedEE inFLAAssistedEE inPACallerwanted toleave you acomplimentAddedEFTAssisted EEin findingformsonline

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Capture an ATTN: CSP
  2. Call was full authenticated
  3. Assisted EE in TX
  4. Set a PMR
  5. First call resolution
  6. Send a fax
  7. Interacted in the chat
  8. Adv if Pru Pays
  9. Offered GreenPath
  10. Payment Inquiry
  11. In adherence for Breaks
  12. Advised a TAT
  13. Set CB for DCM
  14. Assisted EE in NY
  15. Confirm forms needed
  16. Educate on MyBenefits site
  17. Confirm APO Info
  18. Offer Voice Bio
  19. Add Text Option
  20. Assisted EE in FLA
  21. Assisted EE in PA
  22. Caller wanted to leave you a compliment
  23. Added EFT
  24. Assisted EE in finding forms online