Senda faxOfferVoiceBioOfferedGreenPathPaymentInquirySet CBforDCMAssistedEE inNYAssistedEE inFLAInadherencefor BreaksConfirmAPOInfoCallerwanted toleave you acomplimentAssistedEE inPAFirst callresolutionAssisted EEin findingformsonlineAddedEFTInteractedin thechatAssistedEE inTXCall was fullauthenticatedCapturean ATTN:CSPConfirmformsneededSet aPMREducateonMyBenefitssiteAdviseda TATAdv ifPruPaysAddTextOptionSenda faxOfferVoiceBioOfferedGreenPathPaymentInquirySet CBforDCMAssistedEE inNYAssistedEE inFLAInadherencefor BreaksConfirmAPOInfoCallerwanted toleave you acomplimentAssistedEE inPAFirst callresolutionAssisted EEin findingformsonlineAddedEFTInteractedin thechatAssistedEE inTXCall was fullauthenticatedCapturean ATTN:CSPConfirmformsneededSet aPMREducateonMyBenefitssiteAdviseda TATAdv ifPruPaysAddTextOption

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Send a fax
  2. Offer Voice Bio
  3. Offered GreenPath
  4. Payment Inquiry
  5. Set CB for DCM
  6. Assisted EE in NY
  7. Assisted EE in FLA
  8. In adherence for Breaks
  9. Confirm APO Info
  10. Caller wanted to leave you a compliment
  11. Assisted EE in PA
  12. First call resolution
  13. Assisted EE in finding forms online
  14. Added EFT
  15. Interacted in the chat
  16. Assisted EE in TX
  17. Call was full authenticated
  18. Capture an ATTN: CSP
  19. Confirm forms needed
  20. Set a PMR
  21. Educate on MyBenefits site
  22. Advised a TAT
  23. Adv if Pru Pays
  24. Add Text Option