Inadherencefor BreaksOfferVoiceBioAssistedEE inTXCall was fullauthenticatedCapturean ATTN:CSPSenda faxCallerwanted toleave you acomplimentSet CBforDCMConfirmformsneededAddedEFTAssistedEE inFLAAssistedEE inPAAdviseda TATAssisted EEin findingformsonlineOfferedGreenPathAddTextOptionConfirmAPOInfoFirst callresolutionAdv ifPruPaysPaymentInquiryAssistedEE inNYSet aPMRInteractedin thechatEducateonMyBenefitssiteInadherencefor BreaksOfferVoiceBioAssistedEE inTXCall was fullauthenticatedCapturean ATTN:CSPSenda faxCallerwanted toleave you acomplimentSet CBforDCMConfirmformsneededAddedEFTAssistedEE inFLAAssistedEE inPAAdviseda TATAssisted EEin findingformsonlineOfferedGreenPathAddTextOptionConfirmAPOInfoFirst callresolutionAdv ifPruPaysPaymentInquiryAssistedEE inNYSet aPMRInteractedin thechatEducateonMyBenefitssite

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. In adherence for Breaks
  2. Offer Voice Bio
  3. Assisted EE in TX
  4. Call was full authenticated
  5. Capture an ATTN: CSP
  6. Send a fax
  7. Caller wanted to leave you a compliment
  8. Set CB for DCM
  9. Confirm forms needed
  10. Added EFT
  11. Assisted EE in FLA
  12. Assisted EE in PA
  13. Advised a TAT
  14. Assisted EE in finding forms online
  15. Offered GreenPath
  16. Add Text Option
  17. Confirm APO Info
  18. First call resolution
  19. Adv if Pru Pays
  20. Payment Inquiry
  21. Assisted EE in NY
  22. Set a PMR
  23. Interacted in the chat
  24. Educate on MyBenefits site