Callerwanted toleave you acomplimentInadherencefor BreaksAssistedEE inPAAssistedEE inNYAddedEFTPaymentInquiryCall was fullauthenticatedAdviseda TATAssisted EEin findingformsonlineInteractedin thechatAddTextOptionSenda faxAdv ifPruPaysSet aPMRConfirmformsneededEducateonMyBenefitssiteAssistedEE inFLAConfirmAPOInfoOfferedGreenPathSet CBforDCMAssistedEE inTXCapturean ATTN:CSPFirst callresolutionOfferVoiceBioCallerwanted toleave you acomplimentInadherencefor BreaksAssistedEE inPAAssistedEE inNYAddedEFTPaymentInquiryCall was fullauthenticatedAdviseda TATAssisted EEin findingformsonlineInteractedin thechatAddTextOptionSenda faxAdv ifPruPaysSet aPMRConfirmformsneededEducateonMyBenefitssiteAssistedEE inFLAConfirmAPOInfoOfferedGreenPathSet CBforDCMAssistedEE inTXCapturean ATTN:CSPFirst callresolutionOfferVoiceBio

Customer Service Week Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller wanted to leave you a compliment
  2. In adherence for Breaks
  3. Assisted EE in PA
  4. Assisted EE in NY
  5. Added EFT
  6. Payment Inquiry
  7. Call was full authenticated
  8. Advised a TAT
  9. Assisted EE in finding forms online
  10. Interacted in the chat
  11. Add Text Option
  12. Send a fax
  13. Adv if Pru Pays
  14. Set a PMR
  15. Confirm forms needed
  16. Educate on MyBenefits site
  17. Assisted EE in FLA
  18. Confirm APO Info
  19. Offered GreenPath
  20. Set CB for DCM
  21. Assisted EE in TX
  22. Capture an ATTN: CSP
  23. First call resolution
  24. Offer Voice Bio