"Definitely canunderstandwhy thatwould beupsetting"Help acustomer withthe samebirthday asyouAssisted acustomer withfinding theiraccountnumber on OLBSendsomeone atwork acomplimentthrough e-mailsend me anemail of yourfavoriteHalloweencandyuse theVL for 5callstodaysay theword"Splendid"on a callsay yourname atthe end ofa callload acc cardEducate acustomer inhow to turn acard on andoff on OLB"Thank youfor being avaluedcustomer"say at theend of call"appreciateyourbusiness"Help acustomeryou havemet inpersonsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."say at the endof call "thankyou for bankingat cornerstonebank"wire"I would bemore thanhappy toassist youwith ...."Make acustomerlaughstandwhiletaking acalldo atravelplantake 4calls ina rowtake acall at3:52pmsend mehow manycalls youhave at 4pmtake a callasking "areyou opentoday""Definitely canunderstandwhy thatwould beupsetting"Help acustomer withthe samebirthday asyouAssisted acustomer withfinding theiraccountnumber on OLBSendsomeone atwork acomplimentthrough e-mailsend me anemail of yourfavoriteHalloweencandyuse theVL for 5callstodaysay theword"Splendid"on a callsay yourname atthe end ofa callload acc cardEducate acustomer inhow to turn acard on andoff on OLB"Thank youfor being avaluedcustomer"say at theend of call"appreciateyourbusiness"Help acustomeryou havemet inpersonsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."say at the endof call "thankyou for bankingat cornerstonebank"wire"I would bemore thanhappy toassist youwith ...."Make acustomerlaughstandwhiletaking acalldo atravelplantake 4calls ina rowtake acall at3:52pmsend mehow manycalls youhave at 4pmtake a callasking "areyou opentoday"

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Definitely can understand why that would be upsetting"
  2. Help a customer with the same birthday as you
  3. Assisted a customer with finding their account number on OLB
  4. Send someone at work a compliment through e-mail
  5. send me an email of your favorite Halloween candy
  6. use the VL for 5 calls today
  7. say the word "Splendid" on a call
  8. say your name at the end of a call
  9. load a cc card
  10. Educate a customer in how to turn a card on and off on OLB
  11. "Thank you for being a valued customer"
  12. say at the end of call "appreciate your business"
  13. Help a customer you have met in person
  14. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  15. say at the end of call "thank you for banking at cornerstone bank"
  16. wire
  17. "I would be more than happy to assist you with ...."
  18. Make a customer laugh
  19. stand while taking a call
  20. do a travel plan
  21. take 4 calls in a row
  22. take a call at 3:52pm
  23. send me how many calls you have at 4pm
  24. take a call asking "are you open today"