say at the endof call "thankyou for bankingat cornerstonebank"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."send me anemail of yourfavoriteHalloweencandy"Thank youfor being avaluedcustomer"Help acustomeryou havemet inpersonAssisted acustomer withfinding theiraccountnumber on OLBEducate acustomer inhow to turn acard on andoff on OLBload acc cardsay at theend of call"appreciateyourbusiness"take 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"do atravelplanstandwhiletaking acallsend mehow manycalls youhave at 4pmwireuse theVL for 5callstodaytake a callasking "areyou opentoday"Sendsomeone atwork acomplimentthrough e-mailHelp acustomer withthe samebirthday asyoutake acall at3:52pm"I would bemore thanhappy toassist youwith ...."Make acustomerlaughsay theword"Splendid"on a callsay yourname atthe end ofa callsay at the endof call "thankyou for bankingat cornerstonebank"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."send me anemail of yourfavoriteHalloweencandy"Thank youfor being avaluedcustomer"Help acustomeryou havemet inpersonAssisted acustomer withfinding theiraccountnumber on OLBEducate acustomer inhow to turn acard on andoff on OLBload acc cardsay at theend of call"appreciateyourbusiness"take 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"do atravelplanstandwhiletaking acallsend mehow manycalls youhave at 4pmwireuse theVL for 5callstodaytake a callasking "areyou opentoday"Sendsomeone atwork acomplimentthrough e-mailHelp acustomer withthe samebirthday asyoutake acall at3:52pm"I would bemore thanhappy toassist youwith ...."Make acustomerlaughsay theword"Splendid"on a callsay yourname atthe end ofa call

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. say at the end of call "thank you for banking at cornerstone bank"
  2. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  3. send me an email of your favorite Halloween candy
  4. "Thank you for being a valued customer"
  5. Help a customer you have met in person
  6. Assisted a customer with finding their account number on OLB
  7. Educate a customer in how to turn a card on and off on OLB
  8. load a cc card
  9. say at the end of call "appreciate your business"
  10. take 4 calls in a row
  11. "Definitely can understand why that would be upsetting"
  12. do a travel plan
  13. stand while taking a call
  14. send me how many calls you have at 4pm
  15. wire
  16. use the VL for 5 calls today
  17. take a call asking "are you open today"
  18. Send someone at work a compliment through e-mail
  19. Help a customer with the same birthday as you
  20. take a call at 3:52pm
  21. "I would be more than happy to assist you with ...."
  22. Make a customer laugh
  23. say the word "Splendid" on a call
  24. say your name at the end of a call