take acall at3:52pmload acc cardsend mehow manycalls youhave at 4pmtake a callasking "areyou opentoday""I would bemore thanhappy toassist youwith ....""Thank youfor being avaluedcustomer"say yourname atthe end ofa callSendsomeone atwork acomplimentthrough e-mailEducate acustomer inhow to turn acard on andoff on OLBsay theword"Splendid"on a callAssisted acustomer withfinding theiraccountnumber on OLBsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."do atravelplanuse theVL for 5callstodaysay at the endof call "thankyou for bankingat cornerstonebank""Definitely canunderstandwhy thatwould beupsetting"say at theend of call"appreciateyourbusiness"Make acustomerlaughwiretake 4calls ina rowstandwhiletaking acallsend me anemail of yourfavoriteHalloweencandyHelp acustomer withthe samebirthday asyouHelp acustomeryou havemet inpersontake acall at3:52pmload acc cardsend mehow manycalls youhave at 4pmtake a callasking "areyou opentoday""I would bemore thanhappy toassist youwith ....""Thank youfor being avaluedcustomer"say yourname atthe end ofa callSendsomeone atwork acomplimentthrough e-mailEducate acustomer inhow to turn acard on andoff on OLBsay theword"Splendid"on a callAssisted acustomer withfinding theiraccountnumber on OLBsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."do atravelplanuse theVL for 5callstodaysay at the endof call "thankyou for bankingat cornerstonebank""Definitely canunderstandwhy thatwould beupsetting"say at theend of call"appreciateyourbusiness"Make acustomerlaughwiretake 4calls ina rowstandwhiletaking acallsend me anemail of yourfavoriteHalloweencandyHelp acustomer withthe samebirthday asyouHelp acustomeryou havemet inperson

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. take a call at 3:52pm
  2. load a cc card
  3. send me how many calls you have at 4pm
  4. take a call asking "are you open today"
  5. "I would be more than happy to assist you with ...."
  6. "Thank you for being a valued customer"
  7. say your name at the end of a call
  8. Send someone at work a compliment through e-mail
  9. Educate a customer in how to turn a card on and off on OLB
  10. say the word "Splendid" on a call
  11. Assisted a customer with finding their account number on OLB
  12. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  13. do a travel plan
  14. use the VL for 5 calls today
  15. say at the end of call "thank you for banking at cornerstone bank"
  16. "Definitely can understand why that would be upsetting"
  17. say at the end of call "appreciate your business"
  18. Make a customer laugh
  19. wire
  20. take 4 calls in a row
  21. stand while taking a call
  22. send me an email of your favorite Halloween candy
  23. Help a customer with the same birthday as you
  24. Help a customer you have met in person