Sendsomeone atwork acomplimentthrough e-mail"Thank youfor being avaluedcustomer"say at the endof call "thankyou for bankingat cornerstonebank"load acc cardtake acall at3:52pmEducate acustomer inhow to turn acard on andoff on OLBsay yourname atthe end ofa calluse theVL for 5callstodayHelp acustomeryou havemet inpersontake a callasking "areyou opentoday"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."do atravelplanwiretake 4calls ina rowsay theword"Splendid"on a callMake acustomerlaughHelp acustomer withthe samebirthday asyoustandwhiletaking acallsend mehow manycalls youhave at 4pm"Definitely canunderstandwhy thatwould beupsetting"Assisted acustomer withfinding theiraccountnumber on OLBsay at theend of call"appreciateyourbusiness""I would bemore thanhappy toassist youwith ...."send me anemail of yourfavoriteHalloweencandySendsomeone atwork acomplimentthrough e-mail"Thank youfor being avaluedcustomer"say at the endof call "thankyou for bankingat cornerstonebank"load acc cardtake acall at3:52pmEducate acustomer inhow to turn acard on andoff on OLBsay yourname atthe end ofa calluse theVL for 5callstodayHelp acustomeryou havemet inpersontake a callasking "areyou opentoday"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."do atravelplanwiretake 4calls ina rowsay theword"Splendid"on a callMake acustomerlaughHelp acustomer withthe samebirthday asyoustandwhiletaking acallsend mehow manycalls youhave at 4pm"Definitely canunderstandwhy thatwould beupsetting"Assisted acustomer withfinding theiraccountnumber on OLBsay at theend of call"appreciateyourbusiness""I would bemore thanhappy toassist youwith ...."send me anemail of yourfavoriteHalloweencandy

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send someone at work a compliment through e-mail
  2. "Thank you for being a valued customer"
  3. say at the end of call "thank you for banking at cornerstone bank"
  4. load a cc card
  5. take a call at 3:52pm
  6. Educate a customer in how to turn a card on and off on OLB
  7. say your name at the end of a call
  8. use the VL for 5 calls today
  9. Help a customer you have met in person
  10. take a call asking "are you open today"
  11. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  12. do a travel plan
  13. wire
  14. take 4 calls in a row
  15. say the word "Splendid" on a call
  16. Make a customer laugh
  17. Help a customer with the same birthday as you
  18. stand while taking a call
  19. send me how many calls you have at 4pm
  20. "Definitely can understand why that would be upsetting"
  21. Assisted a customer with finding their account number on OLB
  22. say at the end of call "appreciate your business"
  23. "I would be more than happy to assist you with ...."
  24. send me an email of your favorite Halloween candy