Educate acustomer inhow to turn acard on andoff on OLBsay at the endof call "thankyou for bankingat cornerstonebank"say at theend of call"appreciateyourbusiness"Sendsomeone atwork acomplimentthrough e-mailstandwhiletaking acalltake a callasking "areyou opentoday"say yourname atthe end ofa call"Thank youfor being avaluedcustomer"send mehow manycalls youhave at 4pmMake acustomerlaughuse theVL for 5callstodaysend me anemail of yourfavoriteHalloweencandy"Definitely canunderstandwhy thatwould beupsetting"wiredo atravelplanHelp acustomer withthe samebirthday asyouAssisted acustomer withfinding theiraccountnumber on OLB"I would bemore thanhappy toassist youwith ...."take acall at3:52pmload acc cardsay theword"Splendid"on a calltake 4calls ina rowsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."Help acustomeryou havemet inpersonEducate acustomer inhow to turn acard on andoff on OLBsay at the endof call "thankyou for bankingat cornerstonebank"say at theend of call"appreciateyourbusiness"Sendsomeone atwork acomplimentthrough e-mailstandwhiletaking acalltake a callasking "areyou opentoday"say yourname atthe end ofa call"Thank youfor being avaluedcustomer"send mehow manycalls youhave at 4pmMake acustomerlaughuse theVL for 5callstodaysend me anemail of yourfavoriteHalloweencandy"Definitely canunderstandwhy thatwould beupsetting"wiredo atravelplanHelp acustomer withthe samebirthday asyouAssisted acustomer withfinding theiraccountnumber on OLB"I would bemore thanhappy toassist youwith ...."take acall at3:52pmload acc cardsay theword"Splendid"on a calltake 4calls ina rowsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."Help acustomeryou havemet inperson

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate a customer in how to turn a card on and off on OLB
  2. say at the end of call "thank you for banking at cornerstone bank"
  3. say at the end of call "appreciate your business"
  4. Send someone at work a compliment through e-mail
  5. stand while taking a call
  6. take a call asking "are you open today"
  7. say your name at the end of a call
  8. "Thank you for being a valued customer"
  9. send me how many calls you have at 4pm
  10. Make a customer laugh
  11. use the VL for 5 calls today
  12. send me an email of your favorite Halloween candy
  13. "Definitely can understand why that would be upsetting"
  14. wire
  15. do a travel plan
  16. Help a customer with the same birthday as you
  17. Assisted a customer with finding their account number on OLB
  18. "I would be more than happy to assist you with ...."
  19. take a call at 3:52pm
  20. load a cc card
  21. say the word "Splendid" on a call
  22. take 4 calls in a row
  23. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  24. Help a customer you have met in person