send mehow manycalls youhave at 4pm"I would bemore thanhappy toassist youwith ...."say at the endof call "thankyou for bankingat cornerstonebank"say theword"Splendid"on a callsay at theend of call"appreciateyourbusiness"Assisted acustomer withfinding theiraccountnumber on OLBstandwhiletaking acallHelp acustomeryou havemet inpersonload acc carddo atravelplansend me anemail of yourfavoriteHalloweencandywiretake acall at3:52pm"Definitely canunderstandwhy thatwould beupsetting"say yourname atthe end ofa calltake a callasking "areyou opentoday"use theVL for 5callstodaytake 4calls ina rowSendsomeone atwork acomplimentthrough e-mailHelp acustomer withthe samebirthday asyouMake acustomerlaughsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."Educate acustomer inhow to turn acard on andoff on OLB"Thank youfor being avaluedcustomer"send mehow manycalls youhave at 4pm"I would bemore thanhappy toassist youwith ...."say at the endof call "thankyou for bankingat cornerstonebank"say theword"Splendid"on a callsay at theend of call"appreciateyourbusiness"Assisted acustomer withfinding theiraccountnumber on OLBstandwhiletaking acallHelp acustomeryou havemet inpersonload acc carddo atravelplansend me anemail of yourfavoriteHalloweencandywiretake acall at3:52pm"Definitely canunderstandwhy thatwould beupsetting"say yourname atthe end ofa calltake a callasking "areyou opentoday"use theVL for 5callstodaytake 4calls ina rowSendsomeone atwork acomplimentthrough e-mailHelp acustomer withthe samebirthday asyouMake acustomerlaughsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."Educate acustomer inhow to turn acard on andoff on OLB"Thank youfor being avaluedcustomer"

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. send me how many calls you have at 4pm
  2. "I would be more than happy to assist you with ...."
  3. say at the end of call "thank you for banking at cornerstone bank"
  4. say the word "Splendid" on a call
  5. say at the end of call "appreciate your business"
  6. Assisted a customer with finding their account number on OLB
  7. stand while taking a call
  8. Help a customer you have met in person
  9. load a cc card
  10. do a travel plan
  11. send me an email of your favorite Halloween candy
  12. wire
  13. take a call at 3:52pm
  14. "Definitely can understand why that would be upsetting"
  15. say your name at the end of a call
  16. take a call asking "are you open today"
  17. use the VL for 5 calls today
  18. take 4 calls in a row
  19. Send someone at work a compliment through e-mail
  20. Help a customer with the same birthday as you
  21. Make a customer laugh
  22. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  23. Educate a customer in how to turn a card on and off on OLB
  24. "Thank you for being a valued customer"