Educate acustomer inhow to turn acard on andoff on OLBsend me anemail of yourfavoriteHalloweencandyHelp acustomeryou havemet inpersonuse theVL for 5callstodaywiresay theword"Splendid"on a callsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."say at theend of call"appreciateyourbusiness"Help acustomer withthe samebirthday asyoutake 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"Sendsomeone atwork acomplimentthrough e-mailsay yourname atthe end ofa callAssisted acustomer withfinding theiraccountnumber on OLBsay at the endof call "thankyou for bankingat cornerstonebank""Thank youfor being avaluedcustomer"do atravelplanstandwhiletaking acall"I would bemore thanhappy toassist youwith ...."Make acustomerlaughtake acall at3:52pmsend mehow manycalls youhave at 4pmload acc cardtake a callasking "areyou opentoday"Educate acustomer inhow to turn acard on andoff on OLBsend me anemail of yourfavoriteHalloweencandyHelp acustomeryou havemet inpersonuse theVL for 5callstodaywiresay theword"Splendid"on a callsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."say at theend of call"appreciateyourbusiness"Help acustomer withthe samebirthday asyoutake 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"Sendsomeone atwork acomplimentthrough e-mailsay yourname atthe end ofa callAssisted acustomer withfinding theiraccountnumber on OLBsay at the endof call "thankyou for bankingat cornerstonebank""Thank youfor being avaluedcustomer"do atravelplanstandwhiletaking acall"I would bemore thanhappy toassist youwith ...."Make acustomerlaughtake acall at3:52pmsend mehow manycalls youhave at 4pmload acc cardtake a callasking "areyou opentoday"

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate a customer in how to turn a card on and off on OLB
  2. send me an email of your favorite Halloween candy
  3. Help a customer you have met in person
  4. use the VL for 5 calls today
  5. wire
  6. say the word "Splendid" on a call
  7. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  8. say at the end of call "appreciate your business"
  9. Help a customer with the same birthday as you
  10. take 4 calls in a row
  11. "Definitely can understand why that would be upsetting"
  12. Send someone at work a compliment through e-mail
  13. say your name at the end of a call
  14. Assisted a customer with finding their account number on OLB
  15. say at the end of call "thank you for banking at cornerstone bank"
  16. "Thank you for being a valued customer"
  17. do a travel plan
  18. stand while taking a call
  19. "I would be more than happy to assist you with ...."
  20. Make a customer laugh
  21. take a call at 3:52pm
  22. send me how many calls you have at 4pm
  23. load a cc card
  24. take a call asking "are you open today"