say at thebeginning"Thank you forchoosingcornerstonebank this is ..."do atravelplanHelp acustomer withthe samebirthday asyou"Definitely canunderstandwhy thatwould beupsetting""I would bemore thanhappy toassist youwith ...."Make acustomerlaughsay at theend of call"appreciateyourbusiness"say yourname atthe end ofa callload acc cardsend mehow manycalls youhave at 4pmHelp acustomeryou havemet inpersonwiretake a callasking "areyou opentoday"say theword"Splendid"on a callsend me anemail of yourfavoriteHalloweencandy"Thank youfor being avaluedcustomer"Educate acustomer inhow to turn acard on andoff on OLBAssisted acustomer withfinding theiraccountnumber on OLBuse theVL for 5callstodaytake 4calls ina rowSendsomeone atwork acomplimentthrough e-mailsay at the endof call "thankyou for bankingat cornerstonebank"standwhiletaking acalltake acall at3:52pmsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."do atravelplanHelp acustomer withthe samebirthday asyou"Definitely canunderstandwhy thatwould beupsetting""I would bemore thanhappy toassist youwith ...."Make acustomerlaughsay at theend of call"appreciateyourbusiness"say yourname atthe end ofa callload acc cardsend mehow manycalls youhave at 4pmHelp acustomeryou havemet inpersonwiretake a callasking "areyou opentoday"say theword"Splendid"on a callsend me anemail of yourfavoriteHalloweencandy"Thank youfor being avaluedcustomer"Educate acustomer inhow to turn acard on andoff on OLBAssisted acustomer withfinding theiraccountnumber on OLBuse theVL for 5callstodaytake 4calls ina rowSendsomeone atwork acomplimentthrough e-mailsay at the endof call "thankyou for bankingat cornerstonebank"standwhiletaking acalltake acall at3:52pm

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  2. do a travel plan
  3. Help a customer with the same birthday as you
  4. "Definitely can understand why that would be upsetting"
  5. "I would be more than happy to assist you with ...."
  6. Make a customer laugh
  7. say at the end of call "appreciate your business"
  8. say your name at the end of a call
  9. load a cc card
  10. send me how many calls you have at 4pm
  11. Help a customer you have met in person
  12. wire
  13. take a call asking "are you open today"
  14. say the word "Splendid" on a call
  15. send me an email of your favorite Halloween candy
  16. "Thank you for being a valued customer"
  17. Educate a customer in how to turn a card on and off on OLB
  18. Assisted a customer with finding their account number on OLB
  19. use the VL for 5 calls today
  20. take 4 calls in a row
  21. Send someone at work a compliment through e-mail
  22. say at the end of call "thank you for banking at cornerstone bank"
  23. stand while taking a call
  24. take a call at 3:52pm