Help acustomer withthe samebirthday asyoustandwhiletaking acallsay at the endof call "thankyou for bankingat cornerstonebank"wiretake a callasking "areyou opentoday"use theVL for 5callstodayAssisted acustomer withfinding theiraccountnumber on OLBSendsomeone atwork acomplimentthrough e-mail"I would bemore thanhappy toassist youwith ...."say at thebeginning"Thank you forchoosingcornerstonebank this is ..."send mehow manycalls youhave at 4pmsay yourname atthe end ofa callsay at theend of call"appreciateyourbusiness"load acc card"Thank youfor being avaluedcustomer"send me anemail of yourfavoriteHalloweencandytake 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"take acall at3:52pmMake acustomerlaughHelp acustomeryou havemet inpersonsay theword"Splendid"on a calldo atravelplanEducate acustomer inhow to turn acard on andoff on OLBHelp acustomer withthe samebirthday asyoustandwhiletaking acallsay at the endof call "thankyou for bankingat cornerstonebank"wiretake a callasking "areyou opentoday"use theVL for 5callstodayAssisted acustomer withfinding theiraccountnumber on OLBSendsomeone atwork acomplimentthrough e-mail"I would bemore thanhappy toassist youwith ...."say at thebeginning"Thank you forchoosingcornerstonebank this is ..."send mehow manycalls youhave at 4pmsay yourname atthe end ofa callsay at theend of call"appreciateyourbusiness"load acc card"Thank youfor being avaluedcustomer"send me anemail of yourfavoriteHalloweencandytake 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"take acall at3:52pmMake acustomerlaughHelp acustomeryou havemet inpersonsay theword"Splendid"on a calldo atravelplanEducate acustomer inhow to turn acard on andoff on OLB

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help a customer with the same birthday as you
  2. stand while taking a call
  3. say at the end of call "thank you for banking at cornerstone bank"
  4. wire
  5. take a call asking "are you open today"
  6. use the VL for 5 calls today
  7. Assisted a customer with finding their account number on OLB
  8. Send someone at work a compliment through e-mail
  9. "I would be more than happy to assist you with ...."
  10. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  11. send me how many calls you have at 4pm
  12. say your name at the end of a call
  13. say at the end of call "appreciate your business"
  14. load a cc card
  15. "Thank you for being a valued customer"
  16. send me an email of your favorite Halloween candy
  17. take 4 calls in a row
  18. "Definitely can understand why that would be upsetting"
  19. take a call at 3:52pm
  20. Make a customer laugh
  21. Help a customer you have met in person
  22. say the word "Splendid" on a call
  23. do a travel plan
  24. Educate a customer in how to turn a card on and off on OLB