say theword"Splendid"on a calldo atravelplanuse theVL for 5callstodaySendsomeone atwork acomplimentthrough e-mailtake 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"say at the endof call "thankyou for bankingat cornerstonebank"wireMake acustomerlaughstandwhiletaking acallsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."say yourname atthe end ofa call"I would bemore thanhappy toassist youwith ...."Help acustomer withthe samebirthday asyousay at theend of call"appreciateyourbusiness"Educate acustomer inhow to turn acard on andoff on OLBload acc cardsend mehow manycalls youhave at 4pmHelp acustomeryou havemet inpersonAssisted acustomer withfinding theiraccountnumber on OLBsend me anemail of yourfavoriteHalloweencandytake a callasking "areyou opentoday"take acall at3:52pm"Thank youfor being avaluedcustomer"say theword"Splendid"on a calldo atravelplanuse theVL for 5callstodaySendsomeone atwork acomplimentthrough e-mailtake 4calls ina row"Definitely canunderstandwhy thatwould beupsetting"say at the endof call "thankyou for bankingat cornerstonebank"wireMake acustomerlaughstandwhiletaking acallsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."say yourname atthe end ofa call"I would bemore thanhappy toassist youwith ...."Help acustomer withthe samebirthday asyousay at theend of call"appreciateyourbusiness"Educate acustomer inhow to turn acard on andoff on OLBload acc cardsend mehow manycalls youhave at 4pmHelp acustomeryou havemet inpersonAssisted acustomer withfinding theiraccountnumber on OLBsend me anemail of yourfavoriteHalloweencandytake a callasking "areyou opentoday"take acall at3:52pm"Thank youfor being avaluedcustomer"

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. say the word "Splendid" on a call
  2. do a travel plan
  3. use the VL for 5 calls today
  4. Send someone at work a compliment through e-mail
  5. take 4 calls in a row
  6. "Definitely can understand why that would be upsetting"
  7. say at the end of call "thank you for banking at cornerstone bank"
  8. wire
  9. Make a customer laugh
  10. stand while taking a call
  11. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  12. say your name at the end of a call
  13. "I would be more than happy to assist you with ...."
  14. Help a customer with the same birthday as you
  15. say at the end of call "appreciate your business"
  16. Educate a customer in how to turn a card on and off on OLB
  17. load a cc card
  18. send me how many calls you have at 4pm
  19. Help a customer you have met in person
  20. Assisted a customer with finding their account number on OLB
  21. send me an email of your favorite Halloween candy
  22. take a call asking "are you open today"
  23. take a call at 3:52pm
  24. "Thank you for being a valued customer"