do atravelplantake 4calls ina rowsay at theend of call"appreciateyourbusiness"send mehow manycalls youhave at 4pmstandwhiletaking acallHelp acustomer withthe samebirthday asyou"Definitely canunderstandwhy thatwould beupsetting"Make acustomerlaughtake a callasking "areyou opentoday"use theVL for 5callstodaysend me anemail of yourfavoriteHalloweencandyEducate acustomer inhow to turn acard on andoff on OLB"Thank youfor being avaluedcustomer"Sendsomeone atwork acomplimentthrough e-mailsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."wireAssisted acustomer withfinding theiraccountnumber on OLB"I would bemore thanhappy toassist youwith ...."Help acustomeryou havemet inpersontake acall at3:52pmsay theword"Splendid"on a callload acc cardsay yourname atthe end ofa callsay at the endof call "thankyou for bankingat cornerstonebank"do atravelplantake 4calls ina rowsay at theend of call"appreciateyourbusiness"send mehow manycalls youhave at 4pmstandwhiletaking acallHelp acustomer withthe samebirthday asyou"Definitely canunderstandwhy thatwould beupsetting"Make acustomerlaughtake a callasking "areyou opentoday"use theVL for 5callstodaysend me anemail of yourfavoriteHalloweencandyEducate acustomer inhow to turn acard on andoff on OLB"Thank youfor being avaluedcustomer"Sendsomeone atwork acomplimentthrough e-mailsay at thebeginning"Thank you forchoosingcornerstonebank this is ..."wireAssisted acustomer withfinding theiraccountnumber on OLB"I would bemore thanhappy toassist youwith ...."Help acustomeryou havemet inpersontake acall at3:52pmsay theword"Splendid"on a callload acc cardsay yourname atthe end ofa callsay at the endof call "thankyou for bankingat cornerstonebank"

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. do a travel plan
  2. take 4 calls in a row
  3. say at the end of call "appreciate your business"
  4. send me how many calls you have at 4pm
  5. stand while taking a call
  6. Help a customer with the same birthday as you
  7. "Definitely can understand why that would be upsetting"
  8. Make a customer laugh
  9. take a call asking "are you open today"
  10. use the VL for 5 calls today
  11. send me an email of your favorite Halloween candy
  12. Educate a customer in how to turn a card on and off on OLB
  13. "Thank you for being a valued customer"
  14. Send someone at work a compliment through e-mail
  15. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  16. wire
  17. Assisted a customer with finding their account number on OLB
  18. "I would be more than happy to assist you with ...."
  19. Help a customer you have met in person
  20. take a call at 3:52pm
  21. say the word "Splendid" on a call
  22. load a cc card
  23. say your name at the end of a call
  24. say at the end of call "thank you for banking at cornerstone bank"