standwhiletaking acallAssisted acustomer withfinding theiraccountnumber on OLBMake acustomerlaughsend me anemail of yourfavoriteHalloweencandysay yourname atthe end ofa callwiresend mehow manycalls youhave at 4pmHelp acustomer withthe samebirthday asyousay at thebeginning"Thank you forchoosingcornerstonebank this is ..."Help acustomeryou havemet inperson"I would bemore thanhappy toassist youwith ...."use theVL for 5callstodaysay at theend of call"appreciateyourbusiness""Thank youfor being avaluedcustomer"take acall at3:52pmEducate acustomer inhow to turn acard on andoff on OLBtake 4calls ina rowsay theword"Splendid"on a call"Definitely canunderstandwhy thatwould beupsetting"take a callasking "areyou opentoday"load acc cardsay at the endof call "thankyou for bankingat cornerstonebank"do atravelplanSendsomeone atwork acomplimentthrough e-mailstandwhiletaking acallAssisted acustomer withfinding theiraccountnumber on OLBMake acustomerlaughsend me anemail of yourfavoriteHalloweencandysay yourname atthe end ofa callwiresend mehow manycalls youhave at 4pmHelp acustomer withthe samebirthday asyousay at thebeginning"Thank you forchoosingcornerstonebank this is ..."Help acustomeryou havemet inperson"I would bemore thanhappy toassist youwith ...."use theVL for 5callstodaysay at theend of call"appreciateyourbusiness""Thank youfor being avaluedcustomer"take acall at3:52pmEducate acustomer inhow to turn acard on andoff on OLBtake 4calls ina rowsay theword"Splendid"on a call"Definitely canunderstandwhy thatwould beupsetting"take a callasking "areyou opentoday"load acc cardsay at the endof call "thankyou for bankingat cornerstonebank"do atravelplanSendsomeone atwork acomplimentthrough e-mail

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. stand while taking a call
  2. Assisted a customer with finding their account number on OLB
  3. Make a customer laugh
  4. send me an email of your favorite Halloween candy
  5. say your name at the end of a call
  6. wire
  7. send me how many calls you have at 4pm
  8. Help a customer with the same birthday as you
  9. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  10. Help a customer you have met in person
  11. "I would be more than happy to assist you with ...."
  12. use the VL for 5 calls today
  13. say at the end of call "appreciate your business"
  14. "Thank you for being a valued customer"
  15. take a call at 3:52pm
  16. Educate a customer in how to turn a card on and off on OLB
  17. take 4 calls in a row
  18. say the word "Splendid" on a call
  19. "Definitely can understand why that would be upsetting"
  20. take a call asking "are you open today"
  21. load a cc card
  22. say at the end of call "thank you for banking at cornerstone bank"
  23. do a travel plan
  24. Send someone at work a compliment through e-mail