Make acustomerlaughsay theword"Splendid"on a callsay yourname atthe end ofa calltake acall at3:52pm"I would bemore thanhappy toassist youwith ...."use theVL for 5callstodayEducate acustomer inhow to turn acard on andoff on OLBload acc cardwiretake a callasking "areyou opentoday"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."send me anemail of yourfavoriteHalloweencandysend mehow manycalls youhave at 4pm"Definitely canunderstandwhy thatwould beupsetting"standwhiletaking acalltake 4calls ina rowsay at theend of call"appreciateyourbusiness"Help acustomer withthe samebirthday asyouSendsomeone atwork acomplimentthrough e-mail"Thank youfor being avaluedcustomer"do atravelplansay at the endof call "thankyou for bankingat cornerstonebank"Help acustomeryou havemet inpersonAssisted acustomer withfinding theiraccountnumber on OLBMake acustomerlaughsay theword"Splendid"on a callsay yourname atthe end ofa calltake acall at3:52pm"I would bemore thanhappy toassist youwith ...."use theVL for 5callstodayEducate acustomer inhow to turn acard on andoff on OLBload acc cardwiretake a callasking "areyou opentoday"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."send me anemail of yourfavoriteHalloweencandysend mehow manycalls youhave at 4pm"Definitely canunderstandwhy thatwould beupsetting"standwhiletaking acalltake 4calls ina rowsay at theend of call"appreciateyourbusiness"Help acustomer withthe samebirthday asyouSendsomeone atwork acomplimentthrough e-mail"Thank youfor being avaluedcustomer"do atravelplansay at the endof call "thankyou for bankingat cornerstonebank"Help acustomeryou havemet inpersonAssisted acustomer withfinding theiraccountnumber on OLB

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Make a customer laugh
  2. say the word "Splendid" on a call
  3. say your name at the end of a call
  4. take a call at 3:52pm
  5. "I would be more than happy to assist you with ...."
  6. use the VL for 5 calls today
  7. Educate a customer in how to turn a card on and off on OLB
  8. load a cc card
  9. wire
  10. take a call asking "are you open today"
  11. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  12. send me an email of your favorite Halloween candy
  13. send me how many calls you have at 4pm
  14. "Definitely can understand why that would be upsetting"
  15. stand while taking a call
  16. take 4 calls in a row
  17. say at the end of call "appreciate your business"
  18. Help a customer with the same birthday as you
  19. Send someone at work a compliment through e-mail
  20. "Thank you for being a valued customer"
  21. do a travel plan
  22. say at the end of call "thank you for banking at cornerstone bank"
  23. Help a customer you have met in person
  24. Assisted a customer with finding their account number on OLB