take acall at3:52pmdo atravelplanSendsomeone atwork acomplimentthrough e-mailsay theword"Splendid"on a callMake acustomerlaughload acc card"Definitely canunderstandwhy thatwould beupsetting"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."use theVL for 5callstodayAssisted acustomer withfinding theiraccountnumber on OLBsay at the endof call "thankyou for bankingat cornerstonebank"send me anemail of yourfavoriteHalloweencandystandwhiletaking acallsay yourname atthe end ofa callwire"Thank youfor being avaluedcustomer"take 4calls ina rowsend mehow manycalls youhave at 4pmtake a callasking "areyou opentoday"Help acustomer withthe samebirthday asyouEducate acustomer inhow to turn acard on andoff on OLBsay at theend of call"appreciateyourbusiness""I would bemore thanhappy toassist youwith ...."Help acustomeryou havemet inpersontake acall at3:52pmdo atravelplanSendsomeone atwork acomplimentthrough e-mailsay theword"Splendid"on a callMake acustomerlaughload acc card"Definitely canunderstandwhy thatwould beupsetting"say at thebeginning"Thank you forchoosingcornerstonebank this is ..."use theVL for 5callstodayAssisted acustomer withfinding theiraccountnumber on OLBsay at the endof call "thankyou for bankingat cornerstonebank"send me anemail of yourfavoriteHalloweencandystandwhiletaking acallsay yourname atthe end ofa callwire"Thank youfor being avaluedcustomer"take 4calls ina rowsend mehow manycalls youhave at 4pmtake a callasking "areyou opentoday"Help acustomer withthe samebirthday asyouEducate acustomer inhow to turn acard on andoff on OLBsay at theend of call"appreciateyourbusiness""I would bemore thanhappy toassist youwith ...."Help acustomeryou havemet inperson

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. take a call at 3:52pm
  2. do a travel plan
  3. Send someone at work a compliment through e-mail
  4. say the word "Splendid" on a call
  5. Make a customer laugh
  6. load a cc card
  7. "Definitely can understand why that would be upsetting"
  8. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  9. use the VL for 5 calls today
  10. Assisted a customer with finding their account number on OLB
  11. say at the end of call "thank you for banking at cornerstone bank"
  12. send me an email of your favorite Halloween candy
  13. stand while taking a call
  14. say your name at the end of a call
  15. wire
  16. "Thank you for being a valued customer"
  17. take 4 calls in a row
  18. send me how many calls you have at 4pm
  19. take a call asking "are you open today"
  20. Help a customer with the same birthday as you
  21. Educate a customer in how to turn a card on and off on OLB
  22. say at the end of call "appreciate your business"
  23. "I would be more than happy to assist you with ...."
  24. Help a customer you have met in person