say yourname atthe end ofa callsend me anemail of yourfavoriteHalloweencandysend mehow manycalls youhave at 4pmEducate acustomer inhow to turn acard on andoff on OLBAssisted acustomer withfinding theiraccountnumber on OLB"Definitely canunderstandwhy thatwould beupsetting"Help acustomeryou havemet inpersonwireMake acustomerlaughSendsomeone atwork acomplimentthrough e-maildo atravelplanuse theVL for 5callstodaysay at thebeginning"Thank you forchoosingcornerstonebank this is ...""Thank youfor being avaluedcustomer"standwhiletaking acallload acc cardtake 4calls ina rowtake a callasking "areyou opentoday"Help acustomer withthe samebirthday asyousay at theend of call"appreciateyourbusiness"take acall at3:52pmsay theword"Splendid"on a call"I would bemore thanhappy toassist youwith ...."say at the endof call "thankyou for bankingat cornerstonebank"say yourname atthe end ofa callsend me anemail of yourfavoriteHalloweencandysend mehow manycalls youhave at 4pmEducate acustomer inhow to turn acard on andoff on OLBAssisted acustomer withfinding theiraccountnumber on OLB"Definitely canunderstandwhy thatwould beupsetting"Help acustomeryou havemet inpersonwireMake acustomerlaughSendsomeone atwork acomplimentthrough e-maildo atravelplanuse theVL for 5callstodaysay at thebeginning"Thank you forchoosingcornerstonebank this is ...""Thank youfor being avaluedcustomer"standwhiletaking acallload acc cardtake 4calls ina rowtake a callasking "areyou opentoday"Help acustomer withthe samebirthday asyousay at theend of call"appreciateyourbusiness"take acall at3:52pmsay theword"Splendid"on a call"I would bemore thanhappy toassist youwith ...."say at the endof call "thankyou for bankingat cornerstonebank"

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. say your name at the end of a call
  2. send me an email of your favorite Halloween candy
  3. send me how many calls you have at 4pm
  4. Educate a customer in how to turn a card on and off on OLB
  5. Assisted a customer with finding their account number on OLB
  6. "Definitely can understand why that would be upsetting"
  7. Help a customer you have met in person
  8. wire
  9. Make a customer laugh
  10. Send someone at work a compliment through e-mail
  11. do a travel plan
  12. use the VL for 5 calls today
  13. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  14. "Thank you for being a valued customer"
  15. stand while taking a call
  16. load a cc card
  17. take 4 calls in a row
  18. take a call asking "are you open today"
  19. Help a customer with the same birthday as you
  20. say at the end of call "appreciate your business"
  21. take a call at 3:52pm
  22. say the word "Splendid" on a call
  23. "I would be more than happy to assist you with ...."
  24. say at the end of call "thank you for banking at cornerstone bank"