wiresay at thebeginning"Thank you forchoosingcornerstonebank this is ...""Thank youfor being avaluedcustomer"Educate acustomer inhow to turn acard on andoff on OLBsay at the endof call "thankyou for bankingat cornerstonebank"do atravelplanHelp acustomeryou havemet inpersontake acall at3:52pmsay theword"Splendid"on a callHelp acustomer withthe samebirthday asyou"I would bemore thanhappy toassist youwith ...."say at theend of call"appreciateyourbusiness""Definitely canunderstandwhy thatwould beupsetting"load acc cardAssisted acustomer withfinding theiraccountnumber on OLBMake acustomerlaughsend mehow manycalls youhave at 4pmsay yourname atthe end ofa calltake a callasking "areyou opentoday"use theVL for 5callstodaysend me anemail of yourfavoriteHalloweencandySendsomeone atwork acomplimentthrough e-mailtake 4calls ina rowstandwhiletaking acallwiresay at thebeginning"Thank you forchoosingcornerstonebank this is ...""Thank youfor being avaluedcustomer"Educate acustomer inhow to turn acard on andoff on OLBsay at the endof call "thankyou for bankingat cornerstonebank"do atravelplanHelp acustomeryou havemet inpersontake acall at3:52pmsay theword"Splendid"on a callHelp acustomer withthe samebirthday asyou"I would bemore thanhappy toassist youwith ...."say at theend of call"appreciateyourbusiness""Definitely canunderstandwhy thatwould beupsetting"load acc cardAssisted acustomer withfinding theiraccountnumber on OLBMake acustomerlaughsend mehow manycalls youhave at 4pmsay yourname atthe end ofa calltake a callasking "areyou opentoday"use theVL for 5callstodaysend me anemail of yourfavoriteHalloweencandySendsomeone atwork acomplimentthrough e-mailtake 4calls ina rowstandwhiletaking acall

Customer care - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. wire
  2. say at the beginning "Thank you for choosing cornerstone bank this is ..."
  3. "Thank you for being a valued customer"
  4. Educate a customer in how to turn a card on and off on OLB
  5. say at the end of call "thank you for banking at cornerstone bank"
  6. do a travel plan
  7. Help a customer you have met in person
  8. take a call at 3:52pm
  9. say the word "Splendid" on a call
  10. Help a customer with the same birthday as you
  11. "I would be more than happy to assist you with ...."
  12. say at the end of call "appreciate your business"
  13. "Definitely can understand why that would be upsetting"
  14. load a cc card
  15. Assisted a customer with finding their account number on OLB
  16. Make a customer laugh
  17. send me how many calls you have at 4pm
  18. say your name at the end of a call
  19. take a call asking "are you open today"
  20. use the VL for 5 calls today
  21. send me an email of your favorite Halloween candy
  22. Send someone at work a compliment through e-mail
  23. take 4 calls in a row
  24. stand while taking a call