Guest arrivesin receptionto complainaboutanythingA/C notworkingin roomOperaGoesDownGuestlosespropertyGuestrequestsinvoiceGuestwants tochange thecard on fileGuestcreditcarddeclinesGuest upsetat the priceof thereservationCheckingin 2 hoursearlyGuestsmokedin roomlastminutebedsplit/joinGuestwantsdirectionsGuestcomplainsaboutroom viewGuest callsto cancelinside ofcancellationpolicyFriendtriescheckinginlost ticketforparking/luggageAttemptedcheck-in 6hoursearlyTV remotenotworking inroomasked toremoveno post"Where doI get ataxi/uber?"Guest doesn'tunderstandhow toconnect tohotel wifiComplaintaboutnoisefrom pubteammember getsmentioned inTrust YouGuestrequestslinen/towelsGuestrequestshigh floorGuest angrywe do notallow theearly checkinTV broken/connectionissueGuestgetsremovedGuestdemandsa refundGuest arrivesin receptionto complainaboutanythingA/C notworkingin roomOperaGoesDownGuestlosespropertyGuestrequestsinvoiceGuestwants tochange thecard on fileGuestcreditcarddeclinesGuest upsetat the priceof thereservationCheckingin 2 hoursearlyGuestsmokedin roomlastminutebedsplit/joinGuestwantsdirectionsGuestcomplainsaboutroom viewGuest callsto cancelinside ofcancellationpolicyFriendtriescheckinginlost ticketforparking/luggageAttemptedcheck-in 6hoursearlyTV remotenotworking inroomasked toremoveno post"Where doI get ataxi/uber?"Guest doesn'tunderstandhow toconnect tohotel wifiComplaintaboutnoisefrom pubteammember getsmentioned inTrust YouGuestrequestslinen/towelsGuestrequestshigh floorGuest angrywe do notallow theearly checkinTV broken/connectionissueGuestgetsremovedGuestdemandsa refund

Front Desk Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest arrives in reception to complain about anything
  2. A/C not working in room
  3. Opera Goes Down
  4. Guest loses property
  5. Guest requests invoice
  6. Guest wants to change the card on file
  7. Guest credit card declines
  8. Guest upset at the price of the reservation
  9. Checking in 2 hours early
  10. Guest smoked in room
  11. last minute bed split/join
  12. Guest wants directions
  13. Guest complains about room view
  14. Guest calls to cancel inside of cancellation policy
  15. Friend tries checking in
  16. lost ticket for parking/ luggage
  17. Attempted check-in 6 hours early
  18. TV remote not working in room
  19. asked to remove no post
  20. "Where do I get a taxi/uber?"
  21. Guest doesn't understand how to connect to hotel wifi
  22. Complaint about noise from pub
  23. team member gets mentioned in Trust You
  24. Guest requests linen/towels
  25. Guest requests high floor
  26. Guest angry we do not allow the early checkin
  27. TV broken /connection issue
  28. Guest gets removed
  29. Guest demands a refund