(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complaint about noise from pub
Guest calls to cancel inside of cancellation policy
Guest credit card declines
TV broken /connection issue
Guest wants directions
Friend tries checking in
lost ticket for parking/ luggage
Guest demands a refund
Guest loses property
Guest upset at the price of the reservation
Guest requests invoice
asked to remove no post
Guest requests linen/towels
Opera Goes Down
Attempted check-in 6 hours early
A/C not working in room
TV remote not working in room
Guest angry we do not allow the early checkin
Checking in 2 hours early
last minute bed split/join
Guest complains about room view
Guest gets removed
Guest requests high floor
team member gets mentioned in Trust You
Guest arrives in reception to complain about anything
Guest wants to change the card on file
"Where do I get a taxi/uber?"
Guest doesn't understand how to connect to hotel wifi
