Pt on thephonewhilechecking inPt askaboutmaskpolicyPtmispronouncename of theirproviderPt is abrandnewpatientPt givesPSR acomplimentPt needstheiraddressupdatedPays forcopayusingcashPt is seencarrying acup/mugPt paysfullbalancePt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks ifthey canuserestroomPt arrivesmore than30 min earlyto theirappointmentPt asks youto contacttransportationservicesPt arrivesmore than15 min lateto theirappointmentPt ask youto set uptheir patientportalPt askshow longthe waittime isPt isselfpayAsks topay abillPtmispronouncename of theirproviderPt asks youto scheduleanotherappointmentPt isneedingtabletassistancePays forcopayusing acheckPt on thephonewhilechecking inPt askaboutmaskpolicyPtmispronouncename of theirproviderPt is abrandnewpatientPt givesPSR acomplimentPt needstheiraddressupdatedPays forcopayusingcashPt is seencarrying acup/mugPt paysfullbalancePt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks ifthey canuserestroomPt arrivesmore than30 min earlyto theirappointmentPt asks youto contacttransportationservicesPt arrivesmore than15 min lateto theirappointmentPt ask youto set uptheir patientportalPt askshow longthe waittime isPt isselfpayAsks topay abillPtmispronouncename of theirproviderPt asks youto scheduleanotherappointmentPt isneedingtabletassistancePays forcopayusing acheck

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt on the phone while checking in
  2. Pt ask about mask policy
  3. Pt mispronounce name of their provider
  4. Pt is a brand new patient
  5. Pt gives PSR a compliment
  6. Pt needs their address updated
  7. Pays for copay using cash
  8. Pt is seen carrying a cup/mug
  9. Pt pays full balance
  10. Pt asks which provider they are seeing
  11. Pt shows up on wrong day for their appointment
  12. Pt hasn't been seen with ROC provider since 2020
  13. Pt asks if they can use restroom
  14. Pt arrives more than 30 min early to their appointment
  15. Pt asks you to contact transportation services
  16. Pt arrives more than 15 min late to their appointment
  17. Pt ask you to set up their patient portal
  18. Pt asks how long the wait time is
  19. Pt is self pay
  20. Asks to pay a bill
  21. Pt mispronounce name of their provider
  22. Pt asks you to schedule another appointment
  23. Pt is needing tablet assistance
  24. Pays for copay using a check