Pays forcopayusing acheckPt on thephonewhilechecking inPt isneedingtabletassistancePt askshow longthe waittime isPt arrivesmore than30 min earlyto theirappointmentPt is abrandnewpatientPt arrivesmore than15 min lateto theirappointmentPt needstheiraddressupdatedPt paysfullbalancePt shows upon wrongday for theirappointmentPt asks youto contacttransportationservicesPt hasn'tbeen seenwith ROCprovidersince 2020Pays forcopayusingcashPt ask youto set uptheir patientportalPtmispronouncename of theirproviderPt asks ifthey canuserestroomPt askswhichprovider theyare seeingPt asks youto scheduleanotherappointmentAsks topay abillPt givesPSR acomplimentPt askaboutmaskpolicyPtmispronouncename of theirproviderPt isselfpayPt is seencarrying acup/mugPays forcopayusing acheckPt on thephonewhilechecking inPt isneedingtabletassistancePt askshow longthe waittime isPt arrivesmore than30 min earlyto theirappointmentPt is abrandnewpatientPt arrivesmore than15 min lateto theirappointmentPt needstheiraddressupdatedPt paysfullbalancePt shows upon wrongday for theirappointmentPt asks youto contacttransportationservicesPt hasn'tbeen seenwith ROCprovidersince 2020Pays forcopayusingcashPt ask youto set uptheir patientportalPtmispronouncename of theirproviderPt asks ifthey canuserestroomPt askswhichprovider theyare seeingPt asks youto scheduleanotherappointmentAsks topay abillPt givesPSR acomplimentPt askaboutmaskpolicyPtmispronouncename of theirproviderPt isselfpayPt is seencarrying acup/mug

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pays for copay using a check
  2. Pt on the phone while checking in
  3. Pt is needing tablet assistance
  4. Pt asks how long the wait time is
  5. Pt arrives more than 30 min early to their appointment
  6. Pt is a brand new patient
  7. Pt arrives more than 15 min late to their appointment
  8. Pt needs their address updated
  9. Pt pays full balance
  10. Pt shows up on wrong day for their appointment
  11. Pt asks you to contact transportation services
  12. Pt hasn't been seen with ROC provider since 2020
  13. Pays for copay using cash
  14. Pt ask you to set up their patient portal
  15. Pt mispronounce name of their provider
  16. Pt asks if they can use restroom
  17. Pt asks which provider they are seeing
  18. Pt asks you to schedule another appointment
  19. Asks to pay a bill
  20. Pt gives PSR a compliment
  21. Pt ask about mask policy
  22. Pt mispronounce name of their provider
  23. Pt is self pay
  24. Pt is seen carrying a cup/mug