Pt shows upon wrongday for theirappointmentPays forcopayusing acheckPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt on thephonewhilechecking inPtmispronouncename of theirproviderPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt is seencarrying acup/mugPt asks youto scheduleanotherappointmentPtmispronouncename of theirproviderPt isneedingtabletassistancePt ask youto set uptheir patientportalPt isselfpayPt paysfullbalanceAsks topay abillPt askswhichprovider theyare seeingPt askaboutmaskpolicyPt givesPSR acomplimentPt is abrandnewpatientPt asks ifthey canuserestroomPt asks youto contacttransportationservicesPt askshow longthe waittime isPays forcopayusingcashPt shows upon wrongday for theirappointmentPays forcopayusing acheckPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt on thephonewhilechecking inPtmispronouncename of theirproviderPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt is seencarrying acup/mugPt asks youto scheduleanotherappointmentPtmispronouncename of theirproviderPt isneedingtabletassistancePt ask youto set uptheir patientportalPt isselfpayPt paysfullbalanceAsks topay abillPt askswhichprovider theyare seeingPt askaboutmaskpolicyPt givesPSR acomplimentPt is abrandnewpatientPt asks ifthey canuserestroomPt asks youto contacttransportationservicesPt askshow longthe waittime isPays forcopayusingcash

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt shows up on wrong day for their appointment
  2. Pays for copay using a check
  3. Pt arrives more than 30 min early to their appointment
  4. Pt hasn't been seen with ROC provider since 2020
  5. Pt on the phone while checking in
  6. Pt mispronounce name of their provider
  7. Pt needs their address updated
  8. Pt arrives more than 15 min late to their appointment
  9. Pt is seen carrying a cup/mug
  10. Pt asks you to schedule another appointment
  11. Pt mispronounce name of their provider
  12. Pt is needing tablet assistance
  13. Pt ask you to set up their patient portal
  14. Pt is self pay
  15. Pt pays full balance
  16. Asks to pay a bill
  17. Pt asks which provider they are seeing
  18. Pt ask about mask policy
  19. Pt gives PSR a compliment
  20. Pt is a brand new patient
  21. Pt asks if they can use restroom
  22. Pt asks you to contact transportation services
  23. Pt asks how long the wait time is
  24. Pays for copay using cash