Pt arrivesmore than30 min earlyto theirappointmentPt paysfullbalancePays forcopayusingcashPt askshow longthe waittime isPtmispronouncename of theirproviderPt asks youto scheduleanotherappointmentPt isneedingtabletassistancePt on thephonewhilechecking inPt ask youto set uptheir patientportalPt askaboutmaskpolicyPays forcopayusing acheckPt asks ifthey canuserestroomPt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt isselfpayAsks topay abillPt is abrandnewpatientPt arrivesmore than15 min lateto theirappointmentPt givesPSR acomplimentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks youto contacttransportationservicesPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt arrivesmore than30 min earlyto theirappointmentPt paysfullbalancePays forcopayusingcashPt askshow longthe waittime isPtmispronouncename of theirproviderPt asks youto scheduleanotherappointmentPt isneedingtabletassistancePt on thephonewhilechecking inPt ask youto set uptheir patientportalPt askaboutmaskpolicyPays forcopayusing acheckPt asks ifthey canuserestroomPt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt isselfpayAsks topay abillPt is abrandnewpatientPt arrivesmore than15 min lateto theirappointmentPt givesPSR acomplimentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks youto contacttransportationservicesPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt needstheiraddressupdated

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt arrives more than 30 min early to their appointment
  2. Pt pays full balance
  3. Pays for copay using cash
  4. Pt asks how long the wait time is
  5. Pt mispronounce name of their provider
  6. Pt asks you to schedule another appointment
  7. Pt is needing tablet assistance
  8. Pt on the phone while checking in
  9. Pt ask you to set up their patient portal
  10. Pt ask about mask policy
  11. Pays for copay using a check
  12. Pt asks if they can use restroom
  13. Pt shows up on wrong day for their appointment
  14. Pt is seen carrying a cup/mug
  15. Pt is self pay
  16. Asks to pay a bill
  17. Pt is a brand new patient
  18. Pt arrives more than 15 min late to their appointment
  19. Pt gives PSR a compliment
  20. Pt hasn't been seen with ROC provider since 2020
  21. Pt asks you to contact transportation services
  22. Pt mispronounce name of their provider
  23. Pt asks which provider they are seeing
  24. Pt needs their address updated