(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt on the phone while checking in
Asks to pay a bill
Pt asks you to schedule another appointment
Pt asks which provider they are seeing
Pt is a brand new patient
Pt pays full balance
Pt asks how long the wait time is
Pt hasn't been seen with ROC provider since 2020
Pays for copay using a check
Pt arrives more than 15 min late to their appointment
Pt is needing tablet assistance
Pt asks if they can use restroom
Pays for copay using cash
Pt needs their address updated
Pt is self pay
Pt gives PSR a compliment
Pt shows up on wrong day for their appointment
Pt mispronounce name of their provider
Pt mispronounce name of their provider
Pt is seen carrying a cup/mug
Pt ask about mask policy
Pt asks you to contact transportation services
Pt ask you to set up their patient portal
Pt arrives more than 30 min early to their appointment
