Pt asks ifthey canuserestroomPt askshow longthe waittime isPt is abrandnewpatientPtmispronouncename of theirproviderPt givesPSR acomplimentPt hasn'tbeen seenwith ROCprovidersince 2020Pt is seencarrying acup/mugPt isselfpayPays forcopayusing acheckPt shows upon wrongday for theirappointmentPt ask youto set uptheir patientportalPt asks youto scheduleanotherappointmentPt asks youto contacttransportationservicesPt arrivesmore than30 min earlyto theirappointmentPt paysfullbalancePt on thephonewhilechecking inPt arrivesmore than15 min lateto theirappointmentAsks topay abillPays forcopayusingcashPt askaboutmaskpolicyPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt isneedingtabletassistancePt needstheiraddressupdatedPt asks ifthey canuserestroomPt askshow longthe waittime isPt is abrandnewpatientPtmispronouncename of theirproviderPt givesPSR acomplimentPt hasn'tbeen seenwith ROCprovidersince 2020Pt is seencarrying acup/mugPt isselfpayPays forcopayusing acheckPt shows upon wrongday for theirappointmentPt ask youto set uptheir patientportalPt asks youto scheduleanotherappointmentPt asks youto contacttransportationservicesPt arrivesmore than30 min earlyto theirappointmentPt paysfullbalancePt on thephonewhilechecking inPt arrivesmore than15 min lateto theirappointmentAsks topay abillPays forcopayusingcashPt askaboutmaskpolicyPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt isneedingtabletassistancePt needstheiraddressupdated

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks if they can use restroom
  2. Pt asks how long the wait time is
  3. Pt is a brand new patient
  4. Pt mispronounce name of their provider
  5. Pt gives PSR a compliment
  6. Pt hasn't been seen with ROC provider since 2020
  7. Pt is seen carrying a cup/mug
  8. Pt is self pay
  9. Pays for copay using a check
  10. Pt shows up on wrong day for their appointment
  11. Pt ask you to set up their patient portal
  12. Pt asks you to schedule another appointment
  13. Pt asks you to contact transportation services
  14. Pt arrives more than 30 min early to their appointment
  15. Pt pays full balance
  16. Pt on the phone while checking in
  17. Pt arrives more than 15 min late to their appointment
  18. Asks to pay a bill
  19. Pays for copay using cash
  20. Pt ask about mask policy
  21. Pt mispronounce name of their provider
  22. Pt asks which provider they are seeing
  23. Pt is needing tablet assistance
  24. Pt needs their address updated