Pt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt ask youto set uptheir patientportalAsks topay abillPt hasn'tbeen seenwith ROCprovidersince 2020Pt givesPSR acomplimentPt askaboutmaskpolicyPt on thephonewhilechecking inPays forcopayusing acheckPtmispronouncename of theirproviderPt asks youto contacttransportationservicesPt askswhichprovider theyare seeingPt paysfullbalancePt isneedingtabletassistancePtmispronouncename of theirproviderPt isselfpayPt askshow longthe waittime isPt asks ifthey canuserestroomPt is abrandnewpatientPt asks youto scheduleanotherappointmentPt arrivesmore than30 min earlyto theirappointmentPays forcopayusingcashPt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt ask youto set uptheir patientportalAsks topay abillPt hasn'tbeen seenwith ROCprovidersince 2020Pt givesPSR acomplimentPt askaboutmaskpolicyPt on thephonewhilechecking inPays forcopayusing acheckPtmispronouncename of theirproviderPt asks youto contacttransportationservicesPt askswhichprovider theyare seeingPt paysfullbalancePt isneedingtabletassistancePtmispronouncename of theirproviderPt isselfpayPt askshow longthe waittime isPt asks ifthey canuserestroomPt is abrandnewpatientPt asks youto scheduleanotherappointmentPt arrivesmore than30 min earlyto theirappointmentPays forcopayusingcashPt shows upon wrongday for theirappointmentPt is seencarrying acup/mug

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt needs their address updated
  2. Pt arrives more than 15 min late to their appointment
  3. Pt ask you to set up their patient portal
  4. Asks to pay a bill
  5. Pt hasn't been seen with ROC provider since 2020
  6. Pt gives PSR a compliment
  7. Pt ask about mask policy
  8. Pt on the phone while checking in
  9. Pays for copay using a check
  10. Pt mispronounce name of their provider
  11. Pt asks you to contact transportation services
  12. Pt asks which provider they are seeing
  13. Pt pays full balance
  14. Pt is needing tablet assistance
  15. Pt mispronounce name of their provider
  16. Pt is self pay
  17. Pt asks how long the wait time is
  18. Pt asks if they can use restroom
  19. Pt is a brand new patient
  20. Pt asks you to schedule another appointment
  21. Pt arrives more than 30 min early to their appointment
  22. Pays for copay using cash
  23. Pt shows up on wrong day for their appointment
  24. Pt is seen carrying a cup/mug