Pt isneedingtabletassistancePtmispronouncename of theirproviderPt givesPSR acomplimentPt askswhichprovider theyare seeingPt asks youto scheduleanotherappointmentPt shows upon wrongday for theirappointmentPays forcopayusing acheckPt needstheiraddressupdatedPt ask youto set uptheir patientportalPt arrivesmore than30 min earlyto theirappointmentPt is seencarrying acup/mugPt asks ifthey canuserestroomPt asks youto contacttransportationservicesPt askaboutmaskpolicyPt askshow longthe waittime isPt is abrandnewpatientPtmispronouncename of theirproviderPays forcopayusingcashPt isselfpayAsks topay abillPt on thephonewhilechecking inPt arrivesmore than15 min lateto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt paysfullbalancePt isneedingtabletassistancePtmispronouncename of theirproviderPt givesPSR acomplimentPt askswhichprovider theyare seeingPt asks youto scheduleanotherappointmentPt shows upon wrongday for theirappointmentPays forcopayusing acheckPt needstheiraddressupdatedPt ask youto set uptheir patientportalPt arrivesmore than30 min earlyto theirappointmentPt is seencarrying acup/mugPt asks ifthey canuserestroomPt asks youto contacttransportationservicesPt askaboutmaskpolicyPt askshow longthe waittime isPt is abrandnewpatientPtmispronouncename of theirproviderPays forcopayusingcashPt isselfpayAsks topay abillPt on thephonewhilechecking inPt arrivesmore than15 min lateto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt paysfullbalance

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is needing tablet assistance
  2. Pt mispronounce name of their provider
  3. Pt gives PSR a compliment
  4. Pt asks which provider they are seeing
  5. Pt asks you to schedule another appointment
  6. Pt shows up on wrong day for their appointment
  7. Pays for copay using a check
  8. Pt needs their address updated
  9. Pt ask you to set up their patient portal
  10. Pt arrives more than 30 min early to their appointment
  11. Pt is seen carrying a cup/mug
  12. Pt asks if they can use restroom
  13. Pt asks you to contact transportation services
  14. Pt ask about mask policy
  15. Pt asks how long the wait time is
  16. Pt is a brand new patient
  17. Pt mispronounce name of their provider
  18. Pays for copay using cash
  19. Pt is self pay
  20. Asks to pay a bill
  21. Pt on the phone while checking in
  22. Pt arrives more than 15 min late to their appointment
  23. Pt hasn't been seen with ROC provider since 2020
  24. Pt pays full balance