ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Pt asks how long the wait time is
2. Pt shows up on wrong day for their appointment
3. Pt asks if they can use restroom
4. Pt hasn't been seen with ROC provider since 2020
5. Pt arrives more than 30 min early to their appointment
6. Pt is self pay
7. Pt ask you to set up their patient portal
8. Asks to pay a bill
9. Pays for copay using cash
10. Pt is needing tablet assistance
11. Pt arrives more than 15 min late to their appointment
12. Pt pays full balance
13. Pt gives PSR a compliment
14. Pt mispronounce name of their provider
15. Pt is seen carrying a cup/mug
16. Pt asks you to contact transportation services
17. Pt asks which provider they are seeing
18. Pt asks you to schedule another appointment
19. Pt is a brand new patient
20. Pt mispronounce name of their provider
21. Pt on the phone while checking in
22. Pt needs their address updated
23. Pays for copay using a check
24. Pt ask about mask policy