Pt ask youto set uptheir patientportalPt asks youto contacttransportationservicesPt isselfpayPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt asks ifthey canuserestroomPt arrivesmore than15 min lateto theirappointmentPt isneedingtabletassistancePt paysfullbalancePtmispronouncename of theirproviderAsks topay abillPays forcopayusing acheckPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pays forcopayusingcashPt askaboutmaskpolicyPt askshow longthe waittime isPt asks youto scheduleanotherappointmentPt is seencarrying acup/mugPt givesPSR acomplimentPtmispronouncename of theirproviderPt shows upon wrongday for theirappointmentPt is abrandnewpatientPt on thephonewhilechecking inPt ask youto set uptheir patientportalPt asks youto contacttransportationservicesPt isselfpayPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt asks ifthey canuserestroomPt arrivesmore than15 min lateto theirappointmentPt isneedingtabletassistancePt paysfullbalancePtmispronouncename of theirproviderAsks topay abillPays forcopayusing acheckPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pays forcopayusingcashPt askaboutmaskpolicyPt askshow longthe waittime isPt asks youto scheduleanotherappointmentPt is seencarrying acup/mugPt givesPSR acomplimentPtmispronouncename of theirproviderPt shows upon wrongday for theirappointmentPt is abrandnewpatientPt on thephonewhilechecking in

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt ask you to set up their patient portal
  2. Pt asks you to contact transportation services
  3. Pt is self pay
  4. Pt asks which provider they are seeing
  5. Pt needs their address updated
  6. Pt asks if they can use restroom
  7. Pt arrives more than 15 min late to their appointment
  8. Pt is needing tablet assistance
  9. Pt pays full balance
  10. Pt mispronounce name of their provider
  11. Asks to pay a bill
  12. Pays for copay using a check
  13. Pt arrives more than 30 min early to their appointment
  14. Pt hasn't been seen with ROC provider since 2020
  15. Pays for copay using cash
  16. Pt ask about mask policy
  17. Pt asks how long the wait time is
  18. Pt asks you to schedule another appointment
  19. Pt is seen carrying a cup/mug
  20. Pt gives PSR a compliment
  21. Pt mispronounce name of their provider
  22. Pt shows up on wrong day for their appointment
  23. Pt is a brand new patient
  24. Pt on the phone while checking in