Pt paysfullbalancePt givesPSR acomplimentPt arrivesmore than15 min lateto theirappointmentPt needstheiraddressupdatedPt isneedingtabletassistancePays forcopayusing acheckPt askshow longthe waittime isPtmispronouncename of theirproviderPt asks youto scheduleanotherappointmentPt asks youto contacttransportationservicesPays forcopayusingcashAsks topay abillPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt isselfpayPt ask youto set uptheir patientportalPt is abrandnewpatientPt arrivesmore than30 min earlyto theirappointmentPt askaboutmaskpolicyPt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt hasn'tbeen seenwith ROCprovidersince 2020Pt on thephonewhilechecking inPt asks ifthey canuserestroomPt paysfullbalancePt givesPSR acomplimentPt arrivesmore than15 min lateto theirappointmentPt needstheiraddressupdatedPt isneedingtabletassistancePays forcopayusing acheckPt askshow longthe waittime isPtmispronouncename of theirproviderPt asks youto scheduleanotherappointmentPt asks youto contacttransportationservicesPays forcopayusingcashAsks topay abillPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt isselfpayPt ask youto set uptheir patientportalPt is abrandnewpatientPt arrivesmore than30 min earlyto theirappointmentPt askaboutmaskpolicyPt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt hasn'tbeen seenwith ROCprovidersince 2020Pt on thephonewhilechecking inPt asks ifthey canuserestroom

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt pays full balance
  2. Pt gives PSR a compliment
  3. Pt arrives more than 15 min late to their appointment
  4. Pt needs their address updated
  5. Pt is needing tablet assistance
  6. Pays for copay using a check
  7. Pt asks how long the wait time is
  8. Pt mispronounce name of their provider
  9. Pt asks you to schedule another appointment
  10. Pt asks you to contact transportation services
  11. Pays for copay using cash
  12. Asks to pay a bill
  13. Pt mispronounce name of their provider
  14. Pt asks which provider they are seeing
  15. Pt is self pay
  16. Pt ask you to set up their patient portal
  17. Pt is a brand new patient
  18. Pt arrives more than 30 min early to their appointment
  19. Pt ask about mask policy
  20. Pt shows up on wrong day for their appointment
  21. Pt is seen carrying a cup/mug
  22. Pt hasn't been seen with ROC provider since 2020
  23. Pt on the phone while checking in
  24. Pt asks if they can use restroom