Pt isneedingtabletassistancePt asks ifthey canuserestroomPt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt on thephonewhilechecking inPt hasn'tbeen seenwith ROCprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentPt givesPSR acomplimentPtmispronouncename of theirproviderPt isselfpayPt askshow longthe waittime isAsks topay abillPt is abrandnewpatientPays forcopayusingcashPt is seencarrying acup/mugPt ask youto set uptheir patientportalPt paysfullbalancePt asks youto scheduleNEW/RECappointmentPt asks youto contacttransportationservicesPt askaboutmaskpolicyPays forcopayusing acheckPt asks you toconfirmupcomingappointment(s)Pt isneedingtabletassistancePt asks ifthey canuserestroomPt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt on thephonewhilechecking inPt hasn'tbeen seenwith ROCprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentPt givesPSR acomplimentPtmispronouncename of theirproviderPt isselfpayPt askshow longthe waittime isAsks topay abillPt is abrandnewpatientPays forcopayusingcashPt is seencarrying acup/mugPt ask youto set uptheir patientportalPt paysfullbalancePt asks youto scheduleNEW/RECappointmentPt asks youto contacttransportationservicesPt askaboutmaskpolicyPays forcopayusing acheckPt asks you toconfirmupcomingappointment(s)

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is needing tablet assistance
  2. Pt asks if they can use restroom
  3. Pt asks which provider they are seeing
  4. Pt shows up on wrong day for their appointment
  5. Pt needs their address updated
  6. Pt arrives more than 15 min late to their appointment
  7. Pt on the phone while checking in
  8. Pt hasn't been seen with ROC provider since 2020
  9. Pt arrives more than 30 min early to their appointment
  10. Pt gives PSR a compliment
  11. Pt mispronounce name of their provider
  12. Pt is self pay
  13. Pt asks how long the wait time is
  14. Asks to pay a bill
  15. Pt is a brand new patient
  16. Pays for copay using cash
  17. Pt is seen carrying a cup/mug
  18. Pt ask you to set up their patient portal
  19. Pt pays full balance
  20. Pt asks you to schedule NEW/REC appointment
  21. Pt asks you to contact transportation services
  22. Pt ask about mask policy
  23. Pays for copay using a check
  24. Pt asks you to confirm upcoming appointment(s)