Ptmispronouncename of theirproviderPt arrivesmore than15 min lateto theirappointmentPt shows upon wrongday for theirappointmentPt isselfpayPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt is seencarrying acup/mugPt asks you toconfirmupcomingappointment(s)Pt asks youto scheduleNEW/RECappointmentPt givesPSR acomplimentPt needstheiraddressupdatedPt askaboutmaskpolicyPt askshow longthe waittime isPays forcopayusingcashAsks topay abillPt asks youto contacttransportationservicesPt asks ifthey canuserestroomPays forcopayusing acheckPt askswhichprovider theyare seeingPt paysfullbalancePt isneedingtabletassistancePt on thephonewhilechecking inPt ask youto set uptheir patientportalPt is abrandnewpatientPtmispronouncename of theirproviderPt arrivesmore than15 min lateto theirappointmentPt shows upon wrongday for theirappointmentPt isselfpayPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt is seencarrying acup/mugPt asks you toconfirmupcomingappointment(s)Pt asks youto scheduleNEW/RECappointmentPt givesPSR acomplimentPt needstheiraddressupdatedPt askaboutmaskpolicyPt askshow longthe waittime isPays forcopayusingcashAsks topay abillPt asks youto contacttransportationservicesPt asks ifthey canuserestroomPays forcopayusing acheckPt askswhichprovider theyare seeingPt paysfullbalancePt isneedingtabletassistancePt on thephonewhilechecking inPt ask youto set uptheir patientportalPt is abrandnewpatient

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt mispronounce name of their provider
  2. Pt arrives more than 15 min late to their appointment
  3. Pt shows up on wrong day for their appointment
  4. Pt is self pay
  5. Pt arrives more than 30 min early to their appointment
  6. Pt hasn't been seen with ROC provider since 2020
  7. Pt is seen carrying a cup/mug
  8. Pt asks you to confirm upcoming appointment(s)
  9. Pt asks you to schedule NEW/REC appointment
  10. Pt gives PSR a compliment
  11. Pt needs their address updated
  12. Pt ask about mask policy
  13. Pt asks how long the wait time is
  14. Pays for copay using cash
  15. Asks to pay a bill
  16. Pt asks you to contact transportation services
  17. Pt asks if they can use restroom
  18. Pays for copay using a check
  19. Pt asks which provider they are seeing
  20. Pt pays full balance
  21. Pt is needing tablet assistance
  22. Pt on the phone while checking in
  23. Pt ask you to set up their patient portal
  24. Pt is a brand new patient