Pt askshow longthe waittime isPt ask youto set uptheir patientportalPt hasn'tbeen seenwith ROCprovidersince 2020Pt on thephonewhilechecking inPt asks ifthey canuserestroomPtmispronouncename of theirproviderPt isneedingtabletassistancePt paysfullbalancePt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt arrivesmore than30 min earlyto theirappointmentPays forcopayusing acheckPt needstheiraddressupdatedPays forcopayusingcashPt arrivesmore than15 min lateto theirappointmentPt givesPSR acomplimentPt is abrandnewpatientAsks topay abillPt asks youto scheduleNEW/RECappointmentPt asks you toconfirmupcomingappointment(s)Pt is seencarrying acup/mugPt asks youto contacttransportationservicesPt askaboutmaskpolicyPt isselfpayPt askshow longthe waittime isPt ask youto set uptheir patientportalPt hasn'tbeen seenwith ROCprovidersince 2020Pt on thephonewhilechecking inPt asks ifthey canuserestroomPtmispronouncename of theirproviderPt isneedingtabletassistancePt paysfullbalancePt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt arrivesmore than30 min earlyto theirappointmentPays forcopayusing acheckPt needstheiraddressupdatedPays forcopayusingcashPt arrivesmore than15 min lateto theirappointmentPt givesPSR acomplimentPt is abrandnewpatientAsks topay abillPt asks youto scheduleNEW/RECappointmentPt asks you toconfirmupcomingappointment(s)Pt is seencarrying acup/mugPt asks youto contacttransportationservicesPt askaboutmaskpolicyPt isselfpay

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt asks how long the wait time is
  2. Pt ask you to set up their patient portal
  3. Pt hasn't been seen with ROC provider since 2020
  4. Pt on the phone while checking in
  5. Pt asks if they can use restroom
  6. Pt mispronounce name of their provider
  7. Pt is needing tablet assistance
  8. Pt pays full balance
  9. Pt asks which provider they are seeing
  10. Pt shows up on wrong day for their appointment
  11. Pt arrives more than 30 min early to their appointment
  12. Pays for copay using a check
  13. Pt needs their address updated
  14. Pays for copay using cash
  15. Pt arrives more than 15 min late to their appointment
  16. Pt gives PSR a compliment
  17. Pt is a brand new patient
  18. Asks to pay a bill
  19. Pt asks you to schedule NEW/REC appointment
  20. Pt asks you to confirm upcoming appointment(s)
  21. Pt is seen carrying a cup/mug
  22. Pt asks you to contact transportation services
  23. Pt ask about mask policy
  24. Pt is self pay