Pt hasn'tbeen seenwith ROCprovidersince 2020Pt asks ifthey canuserestroomPt askshow longthe waittime isPt asks youto contacttransportationservicesPt givesPSR acomplimentPt askaboutmaskpolicyPt ask youto set uptheir patientportalPt asks you toconfirmupcomingappointment(s)Pt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt asks youto scheduleNEW/RECappointmentPays forcopayusing acheckPt isneedingtabletassistancePtmispronouncename of theirproviderPt arrivesmore than15 min lateto theirappointmentPays forcopayusingcashPt on thephonewhilechecking inPt paysfullbalancePt isselfpayPt is abrandnewpatientAsks topay abillPt is seencarrying acup/mugPt needstheiraddressupdatedPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks ifthey canuserestroomPt askshow longthe waittime isPt asks youto contacttransportationservicesPt givesPSR acomplimentPt askaboutmaskpolicyPt ask youto set uptheir patientportalPt asks you toconfirmupcomingappointment(s)Pt askswhichprovider theyare seeingPt shows upon wrongday for theirappointmentPt asks youto scheduleNEW/RECappointmentPays forcopayusing acheckPt isneedingtabletassistancePtmispronouncename of theirproviderPt arrivesmore than15 min lateto theirappointmentPays forcopayusingcashPt on thephonewhilechecking inPt paysfullbalancePt isselfpayPt is abrandnewpatientAsks topay abillPt is seencarrying acup/mugPt needstheiraddressupdatedPt arrivesmore than30 min earlyto theirappointment

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt hasn't been seen with ROC provider since 2020
  2. Pt asks if they can use restroom
  3. Pt asks how long the wait time is
  4. Pt asks you to contact transportation services
  5. Pt gives PSR a compliment
  6. Pt ask about mask policy
  7. Pt ask you to set up their patient portal
  8. Pt asks you to confirm upcoming appointment(s)
  9. Pt asks which provider they are seeing
  10. Pt shows up on wrong day for their appointment
  11. Pt asks you to schedule NEW/REC appointment
  12. Pays for copay using a check
  13. Pt is needing tablet assistance
  14. Pt mispronounce name of their provider
  15. Pt arrives more than 15 min late to their appointment
  16. Pays for copay using cash
  17. Pt on the phone while checking in
  18. Pt pays full balance
  19. Pt is self pay
  20. Pt is a brand new patient
  21. Asks to pay a bill
  22. Pt is seen carrying a cup/mug
  23. Pt needs their address updated
  24. Pt arrives more than 30 min early to their appointment