Pt paysfullbalancePays forcopayusing acheckPays forcopayusingcashPt isselfpayPt isneedingtabletassistancePtmispronouncename of theirproviderPt givesPSR acomplimentPt ask youto set uptheir patientportalPt asks you toconfirmupcomingappointment(s)Pt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt askshow longthe waittime isPt asks ifthey canuserestroomPt askaboutmaskpolicyAsks topay abillPt on thephonewhilechecking inPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks youto contacttransportationservicesPt asks youto scheduleNEW/RECappointmentPt is abrandnewpatientPt paysfullbalancePays forcopayusing acheckPays forcopayusingcashPt isselfpayPt isneedingtabletassistancePtmispronouncename of theirproviderPt givesPSR acomplimentPt ask youto set uptheir patientportalPt asks you toconfirmupcomingappointment(s)Pt shows upon wrongday for theirappointmentPt is seencarrying acup/mugPt askshow longthe waittime isPt asks ifthey canuserestroomPt askaboutmaskpolicyAsks topay abillPt on thephonewhilechecking inPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt arrivesmore than15 min lateto theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt asks youto contacttransportationservicesPt asks youto scheduleNEW/RECappointmentPt is abrandnewpatient

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt pays full balance
  2. Pays for copay using a check
  3. Pays for copay using cash
  4. Pt is self pay
  5. Pt is needing tablet assistance
  6. Pt mispronounce name of their provider
  7. Pt gives PSR a compliment
  8. Pt ask you to set up their patient portal
  9. Pt asks you to confirm upcoming appointment(s)
  10. Pt shows up on wrong day for their appointment
  11. Pt is seen carrying a cup/mug
  12. Pt asks how long the wait time is
  13. Pt asks if they can use restroom
  14. Pt ask about mask policy
  15. Asks to pay a bill
  16. Pt on the phone while checking in
  17. Pt asks which provider they are seeing
  18. Pt needs their address updated
  19. Pt arrives more than 15 min late to their appointment
  20. Pt arrives more than 30 min early to their appointment
  21. Pt hasn't been seen with ROC provider since 2020
  22. Pt asks you to contact transportation services
  23. Pt asks you to schedule NEW/REC appointment
  24. Pt is a brand new patient