Pays forcopayusing acheckPt is abrandnewpatientPt askswhichprovider theyare seeingPt isselfpayPt ask youto set uptheir patientportalPt on thephonewhilechecking inPt arrivesmore than15 min lateto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt paysfullbalancePtmispronouncename of theirproviderPt shows upon wrongday for theirappointmentPt askshow longthe waittime isPt isneedingtabletassistancePt askaboutmaskpolicyPays forcopayusingcashPt asks ifthey canuserestroomPt is seencarrying acup/mugAsks topay abillPt asks youto contacttransportationservicesPt asks youto scheduleNEW/RECappointmentPt givesPSR acomplimentPays forcopayusing acheckPt is abrandnewpatientPt askswhichprovider theyare seeingPt isselfpayPt ask youto set uptheir patientportalPt on thephonewhilechecking inPt arrivesmore than15 min lateto theirappointmentPt hasn'tbeen seenwith ROCprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt paysfullbalancePtmispronouncename of theirproviderPt shows upon wrongday for theirappointmentPt askshow longthe waittime isPt isneedingtabletassistancePt askaboutmaskpolicyPays forcopayusingcashPt asks ifthey canuserestroomPt is seencarrying acup/mugAsks topay abillPt asks youto contacttransportationservicesPt asks youto scheduleNEW/RECappointmentPt givesPSR acompliment

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pays for copay using a check
  2. Pt is a brand new patient
  3. Pt asks which provider they are seeing
  4. Pt is self pay
  5. Pt ask you to set up their patient portal
  6. Pt on the phone while checking in
  7. Pt arrives more than 15 min late to their appointment
  8. Pt hasn't been seen with ROC provider since 2020
  9. Pt arrives more than 30 min early to their appointment
  10. Pt needs their address updated
  11. Pt asks you to confirm upcoming appointment(s)
  12. Pt pays full balance
  13. Pt mispronounce name of their provider
  14. Pt shows up on wrong day for their appointment
  15. Pt asks how long the wait time is
  16. Pt is needing tablet assistance
  17. Pt ask about mask policy
  18. Pays for copay using cash
  19. Pt asks if they can use restroom
  20. Pt is seen carrying a cup/mug
  21. Asks to pay a bill
  22. Pt asks you to contact transportation services
  23. Pt asks you to schedule NEW/REC appointment
  24. Pt gives PSR a compliment