Pt isneedingtabletassistancePays forcopayusingcashPt ask youto set uptheir patientportalPt arrivesmore than15 min lateto theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt asks ifthey canuserestroomPtmispronouncename of theirproviderPt hasn'tbeen seenwith ROCprovidersince 2020Pt paysfullbalancePt askaboutmaskpolicyPt on thephonewhilechecking inPt askshow longthe waittime isAsks topay abillPays forcopayusing acheckPt is seencarrying acup/mugPt asks you toconfirmupcomingappointment(s)Pt is abrandnewpatientPt shows upon wrongday for theirappointmentPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt asks youto scheduleNEW/RECappointmentPt givesPSR acomplimentPt isselfpayPt asks youto contacttransportationservicesPt isneedingtabletassistancePays forcopayusingcashPt ask youto set uptheir patientportalPt arrivesmore than15 min lateto theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt asks ifthey canuserestroomPtmispronouncename of theirproviderPt hasn'tbeen seenwith ROCprovidersince 2020Pt paysfullbalancePt askaboutmaskpolicyPt on thephonewhilechecking inPt askshow longthe waittime isAsks topay abillPays forcopayusing acheckPt is seencarrying acup/mugPt asks you toconfirmupcomingappointment(s)Pt is abrandnewpatientPt shows upon wrongday for theirappointmentPt askswhichprovider theyare seeingPt needstheiraddressupdatedPt asks youto scheduleNEW/RECappointmentPt givesPSR acomplimentPt isselfpayPt asks youto contacttransportationservices

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is needing tablet assistance
  2. Pays for copay using cash
  3. Pt ask you to set up their patient portal
  4. Pt arrives more than 15 min late to their appointment
  5. Pt arrives more than 30 min early to their appointment
  6. Pt asks if they can use restroom
  7. Pt mispronounce name of their provider
  8. Pt hasn't been seen with ROC provider since 2020
  9. Pt pays full balance
  10. Pt ask about mask policy
  11. Pt on the phone while checking in
  12. Pt asks how long the wait time is
  13. Asks to pay a bill
  14. Pays for copay using a check
  15. Pt is seen carrying a cup/mug
  16. Pt asks you to confirm upcoming appointment(s)
  17. Pt is a brand new patient
  18. Pt shows up on wrong day for their appointment
  19. Pt asks which provider they are seeing
  20. Pt needs their address updated
  21. Pt asks you to schedule NEW/REC appointment
  22. Pt gives PSR a compliment
  23. Pt is self pay
  24. Pt asks you to contact transportation services