Pt hasn'tbeen seenwith ROCprovidersince 2020Pt isselfpayPt arrivesmore than30 min earlyto theirappointmentPt askswhichprovider theyare seeingPt asks youto contacttransportationservicesPt isneedingtabletassistancePt shows upon wrongday for theirappointmentPt ask youto set uptheir patientportalPt paysfullbalancePt askaboutmaskpolicyPt asks ifthey canuserestroomPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt on thephonewhilechecking inPt givesPSR acomplimentPtmispronouncename of theirproviderPt asks youto scheduleNEW/RECappointmentPays forcopayusing acheckPt is abrandnewpatientPt is seencarrying acup/mugPays forcopayusingcashPt arrivesmore than15 min lateto theirappointmentAsks topay abillPt askshow longthe waittime isPt hasn'tbeen seenwith ROCprovidersince 2020Pt isselfpayPt arrivesmore than30 min earlyto theirappointmentPt askswhichprovider theyare seeingPt asks youto contacttransportationservicesPt isneedingtabletassistancePt shows upon wrongday for theirappointmentPt ask youto set uptheir patientportalPt paysfullbalancePt askaboutmaskpolicyPt asks ifthey canuserestroomPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt on thephonewhilechecking inPt givesPSR acomplimentPtmispronouncename of theirproviderPt asks youto scheduleNEW/RECappointmentPays forcopayusing acheckPt is abrandnewpatientPt is seencarrying acup/mugPays forcopayusingcashPt arrivesmore than15 min lateto theirappointmentAsks topay abillPt askshow longthe waittime is

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt hasn't been seen with ROC provider since 2020
  2. Pt is self pay
  3. Pt arrives more than 30 min early to their appointment
  4. Pt asks which provider they are seeing
  5. Pt asks you to contact transportation services
  6. Pt is needing tablet assistance
  7. Pt shows up on wrong day for their appointment
  8. Pt ask you to set up their patient portal
  9. Pt pays full balance
  10. Pt ask about mask policy
  11. Pt asks if they can use restroom
  12. Pt needs their address updated
  13. Pt asks you to confirm upcoming appointment(s)
  14. Pt on the phone while checking in
  15. Pt gives PSR a compliment
  16. Pt mispronounce name of their provider
  17. Pt asks you to schedule NEW/REC appointment
  18. Pays for copay using a check
  19. Pt is a brand new patient
  20. Pt is seen carrying a cup/mug
  21. Pays for copay using cash
  22. Pt arrives more than 15 min late to their appointment
  23. Asks to pay a bill
  24. Pt asks how long the wait time is