(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt asks you to confirm upcoming appointment(s)
Pt mispronounce name of their provider
Pt is a brand new patient
Pt asks how long the wait time is
Pt hasn't been seen with ROC provider since 2020
Pt is needing tablet assistance
Pt shows up on wrong day for their appointment
Pt is seen carrying a cup/mug
Pays for copay using a check
Pt arrives more than 15 min late to their appointment
Pt asks you to schedule NEW/REC appointment
Pt asks which provider they are seeing
Pt needs their address updated
Pays for copay using cash
Pt on the phone while checking in
Pt ask you to set up their patient portal
Pt arrives more than 30 min early to their appointment
