Pt isselfpayPt arrivesmore than15 min lateto theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt asks youto contacttransportationservicesPt asks you toconfirmupcomingappointment(s)Pt needstheiraddressupdatedPt asks youto scheduleNEW/RECappointmentPt askaboutmaskpolicyPays forcopayusingcashPt shows upon wrongday for theirappointmentPt askswhichprovider theyare seeingPays forcopayusing acheckPt is seencarrying acup/mugPt is abrandnewpatientPt askshow longthe waittime isPtmispronouncename of theirproviderPt isneedingtabletassistancePt paysfullbalancePt givesPSR acomplimentPt on thephonewhilechecking inPt asks ifthey canuserestroomPt hasn'tbeen seenwith ROCprovidersince 2020Pt ask youto set uptheir patientportalAsks topay abillPt isselfpayPt arrivesmore than15 min lateto theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt asks youto contacttransportationservicesPt asks you toconfirmupcomingappointment(s)Pt needstheiraddressupdatedPt asks youto scheduleNEW/RECappointmentPt askaboutmaskpolicyPays forcopayusingcashPt shows upon wrongday for theirappointmentPt askswhichprovider theyare seeingPays forcopayusing acheckPt is seencarrying acup/mugPt is abrandnewpatientPt askshow longthe waittime isPtmispronouncename of theirproviderPt isneedingtabletassistancePt paysfullbalancePt givesPSR acomplimentPt on thephonewhilechecking inPt asks ifthey canuserestroomPt hasn'tbeen seenwith ROCprovidersince 2020Pt ask youto set uptheir patientportalAsks topay abill

ROC-PSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt is self pay
  2. Pt arrives more than 15 min late to their appointment
  3. Pt arrives more than 30 min early to their appointment
  4. Pt asks you to contact transportation services
  5. Pt asks you to confirm upcoming appointment(s)
  6. Pt needs their address updated
  7. Pt asks you to schedule NEW/REC appointment
  8. Pt ask about mask policy
  9. Pays for copay using cash
  10. Pt shows up on wrong day for their appointment
  11. Pt asks which provider they are seeing
  12. Pays for copay using a check
  13. Pt is seen carrying a cup/mug
  14. Pt is a brand new patient
  15. Pt asks how long the wait time is
  16. Pt mispronounce name of their provider
  17. Pt is needing tablet assistance
  18. Pt pays full balance
  19. Pt gives PSR a compliment
  20. Pt on the phone while checking in
  21. Pt asks if they can use restroom
  22. Pt hasn't been seen with ROC provider since 2020
  23. Pt ask you to set up their patient portal
  24. Asks to pay a bill