Rx needs a PA "My doctor said it'd be ready when I got here" Dual bill Rx Patient asks for early fill on a C2 "Can I speak with the pharmacist?" Doc sends > 10 meds for 1 patient Outside doc with no referral ERx needs clarification Pt arrives before doc sends their meds Patient wants to speak to manager "Can you give me a few to get by?" "Do you have ____ in stock?" "What time do you guys close today?" "I want everything refilled" Profile transfer (in or out) Patient gets mad about copay Same patient calls >2 times in one day Rx transfer (in) Pt mispronounces medication name Doc sends in Rx for something we can't order "Do you take Good Rx cards?" Patient hands you empty used bottles for refills Rx transfer (out) On hold >10 minutes Rx needs a PA "My doctor said it'd be ready when I got here" Dual bill Rx Patient asks for early fill on a C2 "Can I speak with the pharmacist?" Doc sends > 10 meds for 1 patient Outside doc with no referral ERx needs clarification Pt arrives before doc sends their meds Patient wants to speak to manager "Can you give me a few to get by?" "Do you have ____ in stock?" "What time do you guys close today?" "I want everything refilled" Profile transfer (in or out) Patient gets mad about copay Same patient calls >2 times in one day Rx transfer (in) Pt mispronounces medication name Doc sends in Rx for something we can't order "Do you take Good Rx cards?" Patient hands you empty used bottles for refills Rx transfer (out) On hold >10 minutes
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Rx needs a PA
"My doctor said it'd be ready when I got here"
Dual bill Rx
Patient asks for early fill on a C2
"Can I speak with the pharmacist?"
Doc sends > 10 meds for 1 patient
Outside doc with no referral
ERx needs clarification
Pt arrives before doc sends their meds
Patient wants to speak to manager
"Can you give me a few to get by?"
"Do you have ____ in stock?"
"What time do you guys close today?"
"I want everything refilled"
Profile transfer (in or out)
Patient gets mad about copay
Same patient calls >2 times in one day
Rx transfer (in)
Pt mispronounces medication name
Doc sends in Rx for something we can't order
"Do you take Good Rx cards?"
Patient hands you empty used bottles for refills
Rx transfer (out)
On hold >10 minutes