Pt mispronounces medication name Rx transfer (out) Outside doc with no referral Doc sends > 10 meds for 1 patient Pt arrives before doc sends their meds Patient wants to speak to manager On hold >10 minutes "What time do you guys close today?" Rx needs a PA Patient asks for early fill on a C2 Doc sends in Rx for something we can't order Patient gets mad about copay "My doctor said it'd be ready when I got here" "I want everything refilled" Dual bill Rx "Can I speak with the pharmacist?" Patient hands you empty used bottles for refills "Can you give me a few to get by?" Rx transfer (in) "Do you take Good Rx cards?" Same patient calls >2 times in one day Profile transfer (in or out) "Do you have ____ in stock?" ERx needs clarification Pt mispronounces medication name Rx transfer (out) Outside doc with no referral Doc sends > 10 meds for 1 patient Pt arrives before doc sends their meds Patient wants to speak to manager On hold >10 minutes "What time do you guys close today?" Rx needs a PA Patient asks for early fill on a C2 Doc sends in Rx for something we can't order Patient gets mad about copay "My doctor said it'd be ready when I got here" "I want everything refilled" Dual bill Rx "Can I speak with the pharmacist?" Patient hands you empty used bottles for refills "Can you give me a few to get by?" Rx transfer (in) "Do you take Good Rx cards?" Same patient calls >2 times in one day Profile transfer (in or out) "Do you have ____ in stock?" ERx needs clarification
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Pt mispronounces medication name
Rx transfer (out)
Outside doc with no referral
Doc sends > 10 meds for 1 patient
Pt arrives before doc sends their meds
Patient wants to speak to manager
On hold >10 minutes
"What time do you guys close today?"
Rx needs a PA
Patient asks for early fill on a C2
Doc sends in Rx for something we can't order
Patient gets mad about copay
"My doctor said it'd be ready when I got here"
"I want everything refilled"
Dual bill Rx
"Can I speak with the pharmacist?"
Patient hands you empty used bottles for refills
"Can you give me a few to get by?"
Rx transfer (in)
"Do you take Good Rx cards?"
Same patient calls >2 times in one day
Profile transfer (in or out)
"Do you have ____ in stock?"
ERx needs clarification