Profile transfer (in or out) Pt mispronounces medication name Doc sends in Rx for something we can't order Same patient calls >2 times in one day Rx transfer (in) "Do you have ____ in stock?" Outside doc with no referral Patient asks for early fill on a C2 "What time do you guys close today?" Pt arrives before doc sends their meds "I want everything refilled" Patient wants to speak to manager "My doctor said it'd be ready when I got here" "Do you take Good Rx cards?" Patient hands you empty used bottles for refills On hold >10 minutes Doc sends > 10 meds for 1 patient Patient gets mad about copay Rx needs a PA "Can you give me a few to get by?" Dual bill Rx "Can I speak with the pharmacist?" Rx transfer (out) ERx needs clarification Profile transfer (in or out) Pt mispronounces medication name Doc sends in Rx for something we can't order Same patient calls >2 times in one day Rx transfer (in) "Do you have ____ in stock?" Outside doc with no referral Patient asks for early fill on a C2 "What time do you guys close today?" Pt arrives before doc sends their meds "I want everything refilled" Patient wants to speak to manager "My doctor said it'd be ready when I got here" "Do you take Good Rx cards?" Patient hands you empty used bottles for refills On hold >10 minutes Doc sends > 10 meds for 1 patient Patient gets mad about copay Rx needs a PA "Can you give me a few to get by?" Dual bill Rx "Can I speak with the pharmacist?" Rx transfer (out) ERx needs clarification
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Profile transfer (in or out)
Pt mispronounces medication name
Doc sends in Rx for something we can't order
Same patient calls >2 times in one day
Rx transfer (in)
"Do you have ____ in stock?"
Outside doc with no referral
Patient asks for early fill on a C2
"What time do you guys close today?"
Pt arrives before doc sends their meds
"I want everything refilled"
Patient wants to speak to manager
"My doctor said it'd be ready when I got here"
"Do you take Good Rx cards?"
Patient hands you empty used bottles for refills
On hold >10 minutes
Doc sends > 10 meds for 1 patient
Patient gets mad about copay
Rx needs a PA
"Can you give me a few to get by?"
Dual bill Rx
"Can I speak with the pharmacist?"
Rx transfer (out)
ERx needs clarification