(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimen-ted a fellow CSA
Congratula-ted someone
Customer gave me a compliment
A customer thanked ME
Dealt with an irate customer
Helped a fellow CSA
Maintained a good voice level
Stayed professional for entire shift
Said Good Morning today
Connected a POS
Had a strange call request
Solved an additional problem than what the customer called in for
Treated a CSR with respect
Increased my survey score since 10.14
Used a customers name on call
A customer made me laugh
"Is there anything else I can help you with" 10 times
Said "happy to help" to 5 customers
Addressed a major concern w/ customer
Gave a customer a case #with my closing
Said "have a great book fair" to at least 1 customer every day
I made a customer laugh
Didn't say bad things in my head while talking to an angry customer
