(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Solved an additional problem than what the customer called in for
Increased my Online time since 10.14
Maintained a good voice level
Congratula-ted someone
Stayed professional for entire shift
Dealt with an irate customer
Connected a POS
Said "happy to help" to 5 customers
Customer gave me a compliment
A customer thanked ME
Gave a customer a case #with my closing
Helped a fellow CSA
Used a customers name on call
I made a customer laugh
Treated a CSR with respect
"Is there anything else I can help you with" 10 times
Complimen-ted a fellow CSA
Said Good Morning today
Said "have a great book fair" to at least 1 customer every day
Increased my survey score since 10.14
Addressed a major concern w/ customer
Didn't say bad things in my head while talking to an angry customer
