Had astrangecallrequestSaidGoodMorningtodayMaintaineda goodvoice levelDidn't say badthings in myhead whiletalking to anangry customerStayedprofessionalfor entireshiftGave acustomer acase #withmy closingCustomergave me acomplimentAcustomermade melaughSaid "have agreat bookfair" to at least1 customerevery dayAddresseda majorconcern w/customerComplimen-ted a fellowCSADealt withan iratecustomer"Is thereanything elseI can helpyou with" 10timesUsed acustomersname oncallTreated aCSR withrespectI made acustomerlaughHelpeda fellowCSAAcustomerthankedMEConnecteda POSCongratula-tedsomeoneIncreasedmy Onlinetime since10.14Solved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy surveyscore since10.14Said"happy tohelp" to 5customersHad astrangecallrequestSaidGoodMorningtodayMaintaineda goodvoice levelDidn't say badthings in myhead whiletalking to anangry customerStayedprofessionalfor entireshiftGave acustomer acase #withmy closingCustomergave me acomplimentAcustomermade melaughSaid "have agreat bookfair" to at least1 customerevery dayAddresseda majorconcern w/customerComplimen-ted a fellowCSADealt withan iratecustomer"Is thereanything elseI can helpyou with" 10timesUsed acustomersname oncallTreated aCSR withrespectI made acustomerlaughHelpeda fellowCSAAcustomerthankedMEConnecteda POSCongratula-tedsomeoneIncreasedmy Onlinetime since10.14Solved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy surveyscore since10.14Said"happy tohelp" to 5customers

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a strange call request
  2. Said Good Morning today
  3. Maintained a good voice level
  4. Didn't say bad things in my head while talking to an angry customer
  5. Stayed professional for entire shift
  6. Gave a customer a case #with my closing
  7. Customer gave me a compliment
  8. A customer made me laugh
  9. Said "have a great book fair" to at least 1 customer every day
  10. Addressed a major concern w/ customer
  11. Complimen-ted a fellow CSA
  12. Dealt with an irate customer
  13. "Is there anything else I can help you with" 10 times
  14. Used a customers name on call
  15. Treated a CSR with respect
  16. I made a customer laugh
  17. Helped a fellow CSA
  18. A customer thanked ME
  19. Connected a POS
  20. Congratula-ted someone
  21. Increased my Online time since 10.14
  22. Solved an additional problem than what the customer called in for
  23. Increased my survey score since 10.14
  24. Said "happy to help" to 5 customers