Said "have agreat bookfair" to at least1 customerevery dayGave acustomer acase #withmy closingSolved anadditionalproblem thanwhat thecustomer calledin forSaidGoodMorningtodayIncreasedmy surveyscore since10.14Congratula-tedsomeoneStayedprofessionalfor entireshiftUsed acustomersname oncall Dealt withan iratecustomerSaid"happy tohelp" to 5customersDidn't say badthings in myhead whiletalking to anangry customer"Is thereanything elseI can helpyou with" 10timesCustomergave me acomplimentAcustomermade melaughMaintaineda goodvoice levelI made acustomerlaughAddresseda majorconcern w/customerAcustomerthankedMEConnecteda POSIncreasedmy Onlinetime since10.14Complimen-ted a fellowCSAHad astrangecallrequestHelpeda fellowCSATreated aCSR withrespectSaid "have agreat bookfair" to at least1 customerevery dayGave acustomer acase #withmy closingSolved anadditionalproblem thanwhat thecustomer calledin forSaidGoodMorningtodayIncreasedmy surveyscore since10.14Congratula-tedsomeoneStayedprofessionalfor entireshiftUsed acustomersname oncallDealt withan iratecustomerSaid"happy tohelp" to 5customersDidn't say badthings in myhead whiletalking to anangry customer"Is thereanything elseI can helpyou with" 10timesCustomergave me acomplimentAcustomermade melaughMaintaineda goodvoice levelI made acustomerlaughAddresseda majorconcern w/customerAcustomerthankedMEConnecteda POSIncreasedmy Onlinetime since10.14Complimen-ted a fellowCSAHad astrangecallrequestHelpeda fellowCSATreated aCSR withrespect

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said "have a great book fair" to at least 1 customer every day
  2. Gave a customer a case #with my closing
  3. Solved an additional problem than what the customer called in for
  4. Said Good Morning today
  5. Increased my survey score since 10.14
  6. Congratula-ted someone
  7. Stayed professional for entire shift
  8. Used a customers name on call
  9. Dealt with an irate customer
  10. Said "happy to help" to 5 customers
  11. Didn't say bad things in my head while talking to an angry customer
  12. "Is there anything else I can help you with" 10 times
  13. Customer gave me a compliment
  14. A customer made me laugh
  15. Maintained a good voice level
  16. I made a customer laugh
  17. Addressed a major concern w/ customer
  18. A customer thanked ME
  19. Connected a POS
  20. Increased my Online time since 10.14
  21. Complimen-ted a fellow CSA
  22. Had a strange call request
  23. Helped a fellow CSA
  24. Treated a CSR with respect