Dealt withan iratecustomerStayedprofessionalfor entireshiftIncreasedmy Onlinetime since10.14Treated aCSR withrespectMaintaineda goodvoice levelUsed acustomersname oncallCustomergave me acomplimentGave acustomer acase #withmy closingComplimen-ted a fellowCSASaid "have agreat bookfair" to at least1 customerevery dayHad astrangecallrequestAcustomerthankedMESolved anadditionalproblem thanwhat thecustomer calledin forSaid"happy tohelp" to 5customersAddresseda majorconcern w/customerI made acustomerlaughHelpeda fellowCSACongratula-tedsomeoneAcustomermade melaughIncreasedmy surveyscore since10.14Connecteda POSDidn't say badthings in myhead whiletalking to anangry customer"Is thereanything elseI can helpyou with" 10timesSaidGoodMorningtodayDealt withan iratecustomerStayedprofessionalfor entireshiftIncreasedmy Onlinetime since10.14Treated aCSR withrespectMaintaineda goodvoice levelUsed acustomersname oncallCustomergave me acomplimentGave acustomer acase #withmy closingComplimen-ted a fellowCSASaid "have agreat bookfair" to at least1 customerevery dayHad astrangecallrequestAcustomerthankedMESolved anadditionalproblem thanwhat thecustomer calledin forSaid"happy tohelp" to 5customersAddresseda majorconcern w/customerI made acustomerlaughHelpeda fellowCSACongratula-tedsomeoneAcustomermade melaughIncreasedmy surveyscore since10.14Connecteda POSDidn't say badthings in myhead whiletalking to anangry customer"Is thereanything elseI can helpyou with" 10timesSaidGoodMorningtoday

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an irate customer
  2. Stayed professional for entire shift
  3. Increased my Online time since 10.14
  4. Treated a CSR with respect
  5. Maintained a good voice level
  6. Used a customers name on call
  7. Customer gave me a compliment
  8. Gave a customer a case #with my closing
  9. Complimen-ted a fellow CSA
  10. Said "have a great book fair" to at least 1 customer every day
  11. Had a strange call request
  12. A customer thanked ME
  13. Solved an additional problem than what the customer called in for
  14. Said "happy to help" to 5 customers
  15. Addressed a major concern w/ customer
  16. I made a customer laugh
  17. Helped a fellow CSA
  18. Congratula-ted someone
  19. A customer made me laugh
  20. Increased my survey score since 10.14
  21. Connected a POS
  22. Didn't say bad things in my head while talking to an angry customer
  23. "Is there anything else I can help you with" 10 times
  24. Said Good Morning today