(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Increased my survey score since 10.14
Maintained a good voice level
Increased my Online time since 10.14
Dealt with an irate customer
A customer made me laugh
Gave a customer a case #with my closing
Treated a CSR with respect
"Is there anything else I can help you with" 10 times
Complimen-ted a fellow CSA
Helped a fellow CSA
Said "happy to help" to 5 customers
Said Good Morning today
Stayed professional for entire shift
Used a customers name on call
Said "have a great book fair" to at least 1 customer every day
Customer gave me a compliment
I made a customer laugh
Congratula-ted someone
Solved an additional problem than what the customer called in for
Addressed a major concern w/ customer
A customer thanked ME
Didn't say bad things in my head while talking to an angry customer
