Gave acustomer acase #withmy closing AcustomerthankedMEHelpeda fellowCSAComplimen-ted a fellowCSAHad astrangecallrequestMaintaineda goodvoice levelI made acustomerlaughTreated aCSR withrespectDealt withan iratecustomerAcustomermade melaughSaid "have agreat bookfair" to at least1 customerevery dayUsed acustomersname oncallStayedprofessionalfor entireshiftDidn't say badthings in myhead whiletalking to anangry customerSaid"happy tohelp" to 5customersSolved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy Onlinetime since10.14Addresseda majorconcern w/customer"Is thereanything elseI can helpyou with" 10timesConnecteda POSCongratula-tedsomeoneCustomergave me acomplimentIncreasedmy surveyscore since10.14SaidGoodMorningtodayGave acustomer acase #withmy closingAcustomerthankedMEHelpeda fellowCSAComplimen-ted a fellowCSAHad astrangecallrequestMaintaineda goodvoice levelI made acustomerlaughTreated aCSR withrespectDealt withan iratecustomerAcustomermade melaughSaid "have agreat bookfair" to at least1 customerevery dayUsed acustomersname oncallStayedprofessionalfor entireshiftDidn't say badthings in myhead whiletalking to anangry customerSaid"happy tohelp" to 5customersSolved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy Onlinetime since10.14Addresseda majorconcern w/customer"Is thereanything elseI can helpyou with" 10timesConnecteda POSCongratula-tedsomeoneCustomergave me acomplimentIncreasedmy surveyscore since10.14SaidGoodMorningtoday

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave a customer a case #with my closing
  2. A customer thanked ME
  3. Helped a fellow CSA
  4. Complimen-ted a fellow CSA
  5. Had a strange call request
  6. Maintained a good voice level
  7. I made a customer laugh
  8. Treated a CSR with respect
  9. Dealt with an irate customer
  10. A customer made me laugh
  11. Said "have a great book fair" to at least 1 customer every day
  12. Used a customers name on call
  13. Stayed professional for entire shift
  14. Didn't say bad things in my head while talking to an angry customer
  15. Said "happy to help" to 5 customers
  16. Solved an additional problem than what the customer called in for
  17. Increased my Online time since 10.14
  18. Addressed a major concern w/ customer
  19. "Is there anything else I can help you with" 10 times
  20. Connected a POS
  21. Congratula-ted someone
  22. Customer gave me a compliment
  23. Increased my survey score since 10.14
  24. Said Good Morning today