I made acustomerlaughSaid "have agreat bookfair" to at least1 customerevery dayTreated aCSR withrespect"Is thereanything elseI can helpyou with" 10timesCongratula-tedsomeoneHad astrangecallrequestSaidGoodMorningtodayAddresseda majorconcern w/customerDidn't say badthings in myhead whiletalking to anangry customerHelpeda fellowCSAStayedprofessionalfor entireshiftIncreasedmy Onlinetime since10.14Used acustomersname oncallComplimen-ted a fellowCSAAcustomerthankedMEDealt withan iratecustomerMaintaineda goodvoice levelConnecteda POSSaid"happy tohelp" to 5customersAcustomermade melaughGave acustomer acase #withmy closingCustomergave me acomplimentSolved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy surveyscore since10.14I made acustomerlaughSaid "have agreat bookfair" to at least1 customerevery dayTreated aCSR withrespect"Is thereanything elseI can helpyou with" 10timesCongratula-tedsomeoneHad astrangecallrequestSaidGoodMorningtodayAddresseda majorconcern w/customerDidn't say badthings in myhead whiletalking to anangry customerHelpeda fellowCSAStayedprofessionalfor entireshiftIncreasedmy Onlinetime since10.14Used acustomersname oncallComplimen-ted a fellowCSAAcustomerthankedMEDealt withan iratecustomerMaintaineda goodvoice levelConnecteda POSSaid"happy tohelp" to 5customersAcustomermade melaughGave acustomer acase #withmy closingCustomergave me acomplimentSolved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy surveyscore since10.14

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I made a customer laugh
  2. Said "have a great book fair" to at least 1 customer every day
  3. Treated a CSR with respect
  4. "Is there anything else I can help you with" 10 times
  5. Congratula-ted someone
  6. Had a strange call request
  7. Said Good Morning today
  8. Addressed a major concern w/ customer
  9. Didn't say bad things in my head while talking to an angry customer
  10. Helped a fellow CSA
  11. Stayed professional for entire shift
  12. Increased my Online time since 10.14
  13. Used a customers name on call
  14. Complimen-ted a fellow CSA
  15. A customer thanked ME
  16. Dealt with an irate customer
  17. Maintained a good voice level
  18. Connected a POS
  19. Said "happy to help" to 5 customers
  20. A customer made me laugh
  21. Gave a customer a case #with my closing
  22. Customer gave me a compliment
  23. Solved an additional problem than what the customer called in for
  24. Increased my survey score since 10.14