Stayedprofessionalfor entireshift"Is thereanything elseI can helpyou with" 10timesIncreasedmy surveyscore since10.14 Customergave me acomplimentSaid"happy tohelp" to 5customersHelpeda fellowCSASolved anadditionalproblem thanwhat thecustomer calledin forAcustomerthankedMEUsed acustomersname oncallSaid "have agreat bookfair" to at least1 customerevery dayHad astrangecallrequestDidn't say badthings in myhead whiletalking to anangry customerComplimen-ted a fellowCSAGave acustomer acase #withmy closingMaintaineda goodvoice levelCongratula-tedsomeoneAddresseda majorconcern w/customerIncreasedmy Onlinetime since10.14Treated aCSR withrespectAcustomermade melaughSaidGoodMorningtodayConnecteda POSI made acustomerlaughDealt withan iratecustomerStayedprofessionalfor entireshift"Is thereanything elseI can helpyou with" 10timesIncreasedmy surveyscore since10.14Customergave me acomplimentSaid"happy tohelp" to 5customersHelpeda fellowCSASolved anadditionalproblem thanwhat thecustomer calledin forAcustomerthankedMEUsed acustomersname oncallSaid "have agreat bookfair" to at least1 customerevery dayHad astrangecallrequestDidn't say badthings in myhead whiletalking to anangry customerComplimen-ted a fellowCSAGave acustomer acase #withmy closingMaintaineda goodvoice levelCongratula-tedsomeoneAddresseda majorconcern w/customerIncreasedmy Onlinetime since10.14Treated aCSR withrespectAcustomermade melaughSaidGoodMorningtodayConnecteda POSI made acustomerlaughDealt withan iratecustomer

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Stayed professional for entire shift
  2. "Is there anything else I can help you with" 10 times
  3. Increased my survey score since 10.14
  4. Customer gave me a compliment
  5. Said "happy to help" to 5 customers
  6. Helped a fellow CSA
  7. Solved an additional problem than what the customer called in for
  8. A customer thanked ME
  9. Used a customers name on call
  10. Said "have a great book fair" to at least 1 customer every day
  11. Had a strange call request
  12. Didn't say bad things in my head while talking to an angry customer
  13. Complimen-ted a fellow CSA
  14. Gave a customer a case #with my closing
  15. Maintained a good voice level
  16. Congratula-ted someone
  17. Addressed a major concern w/ customer
  18. Increased my Online time since 10.14
  19. Treated a CSR with respect
  20. A customer made me laugh
  21. Said Good Morning today
  22. Connected a POS
  23. I made a customer laugh
  24. Dealt with an irate customer