(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gave a customer a case #with my closing
A customer thanked ME
Helped a fellow CSA
Complimen-ted a fellow CSA
Had a strange call request
Maintained a good voice level
I made a customer laugh
Treated a CSR with respect
Dealt with an irate customer
A customer made me laugh
Said "have a great book fair" to at least 1 customer every day
Used a customers name on call
Stayed professional for entire shift
Didn't say bad things in my head while talking to an angry customer
Said "happy to help" to 5 customers
Solved an additional problem than what the customer called in for
Increased my Online time since 10.14
Addressed a major concern w/ customer
"Is there anything else I can help you with" 10 times