(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Gave a customer a case #with my closing
Didn't say bad things in my head while talking to an angry customer
Addressed a major concern w/ customer
Customer gave me a compliment
A customer made me laugh
Treated a CSR with respect
Maintained a good voice level
Said "happy to help" to 5 customers
Solved an additional problem than what the customer called in for
Used a customers name on call
Said "have a great book fair" to at least 1 customer every day
Increased my survey score since 10.14
Dealt with an irate customer
Helped a fellow CSA
"Is there anything else I can help you with" 10 times
