I made acustomerlaughIncreasedmy Onlinetime since10.14Had astrangecallrequestSaid "have agreat bookfair" to at least1 customerevery dayUsed acustomersname oncallMaintaineda goodvoice levelCustomergave me acomplimentAcustomermade melaughCongratula-tedsomeoneSaidGoodMorningtodayDidn't say badthings in myhead whiletalking to anangry customerComplimen-ted a fellowCSAConnecteda POSIncreasedmy surveyscore since10.14Stayedprofessionalfor entireshiftGave acustomer acase #withmy closingDealt withan iratecustomerAddresseda majorconcern w/customerAcustomerthankedMETreated aCSR withrespectHelpeda fellowCSASaid"happy tohelp" to 5customers"Is thereanything elseI can helpyou with" 10timesSolved anadditionalproblem thanwhat thecustomer calledin forI made acustomerlaughIncreasedmy Onlinetime since10.14Had astrangecallrequestSaid "have agreat bookfair" to at least1 customerevery dayUsed acustomersname oncallMaintaineda goodvoice levelCustomergave me acomplimentAcustomermade melaughCongratula-tedsomeoneSaidGoodMorningtodayDidn't say badthings in myhead whiletalking to anangry customerComplimen-ted a fellowCSAConnecteda POSIncreasedmy surveyscore since10.14Stayedprofessionalfor entireshiftGave acustomer acase #withmy closingDealt withan iratecustomerAddresseda majorconcern w/customerAcustomerthankedMETreated aCSR withrespectHelpeda fellowCSASaid"happy tohelp" to 5customers"Is thereanything elseI can helpyou with" 10timesSolved anadditionalproblem thanwhat thecustomer calledin for

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I made a customer laugh
  2. Increased my Online time since 10.14
  3. Had a strange call request
  4. Said "have a great book fair" to at least 1 customer every day
  5. Used a customers name on call
  6. Maintained a good voice level
  7. Customer gave me a compliment
  8. A customer made me laugh
  9. Congratula-ted someone
  10. Said Good Morning today
  11. Didn't say bad things in my head while talking to an angry customer
  12. Complimen-ted a fellow CSA
  13. Connected a POS
  14. Increased my survey score since 10.14
  15. Stayed professional for entire shift
  16. Gave a customer a case #with my closing
  17. Dealt with an irate customer
  18. Addressed a major concern w/ customer
  19. A customer thanked ME
  20. Treated a CSR with respect
  21. Helped a fellow CSA
  22. Said "happy to help" to 5 customers
  23. "Is there anything else I can help you with" 10 times
  24. Solved an additional problem than what the customer called in for