AcustomerthankedMESaidGoodMorningtodayIncreasedmy surveyscore since10.14Congratula-tedsomeoneSaid"happy tohelp" to 5customersHelpeda fellowCSAAcustomermade melaughComplimen-ted a fellowCSASaid "have agreat bookfair" to at least1 customerevery dayUsed acustomersname oncallI made acustomerlaughDidn't say badthings in myhead whiletalking to anangry customer"Is thereanything elseI can helpyou with" 10timesCustomergave me acomplimentSolved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy Onlinetime since10.14Treated aCSR withrespectMaintaineda goodvoice levelAddresseda majorconcern w/customerDealt withan iratecustomerStayedprofessionalfor entireshiftHad astrangecallrequestGave acustomer acase #withmy closingConnecteda POSAcustomerthankedMESaidGoodMorningtodayIncreasedmy surveyscore since10.14Congratula-tedsomeoneSaid"happy tohelp" to 5customersHelpeda fellowCSAAcustomermade melaughComplimen-ted a fellowCSASaid "have agreat bookfair" to at least1 customerevery dayUsed acustomersname oncallI made acustomerlaughDidn't say badthings in myhead whiletalking to anangry customer"Is thereanything elseI can helpyou with" 10timesCustomergave me acomplimentSolved anadditionalproblem thanwhat thecustomer calledin forIncreasedmy Onlinetime since10.14Treated aCSR withrespectMaintaineda goodvoice levelAddresseda majorconcern w/customerDealt withan iratecustomerStayedprofessionalfor entireshiftHad astrangecallrequestGave acustomer acase #withmy closingConnecteda POS

Special Ops Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A customer thanked ME
  2. Said Good Morning today
  3. Increased my survey score since 10.14
  4. Congratula-ted someone
  5. Said "happy to help" to 5 customers
  6. Helped a fellow CSA
  7. A customer made me laugh
  8. Complimen-ted a fellow CSA
  9. Said "have a great book fair" to at least 1 customer every day
  10. Used a customers name on call
  11. I made a customer laugh
  12. Didn't say bad things in my head while talking to an angry customer
  13. "Is there anything else I can help you with" 10 times
  14. Customer gave me a compliment
  15. Solved an additional problem than what the customer called in for
  16. Increased my Online time since 10.14
  17. Treated a CSR with respect
  18. Maintained a good voice level
  19. Addressed a major concern w/ customer
  20. Dealt with an irate customer
  21. Stayed professional for entire shift
  22. Had a strange call request
  23. Gave a customer a case #with my closing
  24. Connected a POS