Pt hasn'tbeen seenwith a ROCprovidersince 2020Pt paysbalancein fullPt needsto updateALL oftheir formsPt ask youto set uptheir patientportalPays forcopayusingcashPt askswhichprovider theyare seeingAsks topay abillPt askwhere istherestoomPt givesPSR acomplimentPays forcopayusingcheckPt needstheiraddressupdatedPt askshow longthe waittime isPt isself-payPt asks youto scheduleNEW/RECappointmentPt isneedingassistancewith tabletPt isbrandnew to thepracticePt asks youto contacttransportationservicesPtmispronouncename of theirproviderPt correctsinsuranceduringcheck-inPt is seencarrying acup/mugPt asks you toconfirmupcomingappointment(s)Pt shows upon wrongday for theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt hasa CDPt hasn'tbeen seenwith a ROCprovidersince 2020Pt paysbalancein fullPt needsto updateALL oftheir formsPt ask youto set uptheir patientportalPays forcopayusingcashPt askswhichprovider theyare seeingAsks topay abillPt askwhere istherestoomPt givesPSR acomplimentPays forcopayusingcheckPt needstheiraddressupdatedPt askshow longthe waittime isPt isself-payPt asks youto scheduleNEW/RECappointmentPt isneedingassistancewith tabletPt isbrandnew to thepracticePt asks youto contacttransportationservicesPtmispronouncename of theirproviderPt correctsinsuranceduringcheck-inPt is seencarrying acup/mugPt asks you toconfirmupcomingappointment(s)Pt shows upon wrongday for theirappointmentPt arrivesmore than30 min earlyto theirappointmentPt hasa CD

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt hasn't been seen with a ROC provider since 2020
  2. Pt pays balance in full
  3. Pt needs to update ALL of their forms
  4. Pt ask you to set up their patient portal
  5. Pays for copay using cash
  6. Pt asks which provider they are seeing
  7. Asks to pay a bill
  8. Pt ask where is the restoom
  9. Pt gives PSR a compliment
  10. Pays for copay using check
  11. Pt needs their address updated
  12. Pt asks how long the wait time is
  13. Pt is self-pay
  14. Pt asks you to schedule NEW/REC appointment
  15. Pt is needing assistance with tablet
  16. Pt is brand new to the practice
  17. Pt asks you to contact transportation services
  18. Pt mispronounce name of their provider
  19. Pt corrects insurance during check-in
  20. Pt is seen carrying a cup/mug
  21. Pt asks you to confirm upcoming appointment(s)
  22. Pt shows up on wrong day for their appointment
  23. Pt arrives more than 30 min early to their appointment
  24. Pt has a CD