Pt paysbalancein fullPt asks youto scheduleNEW/RECappointmentPt isneedingassistancewith tabletPt askwhere istherestoomPt arrivesmore than30 min earlyto theirappointmentPtmispronouncename of theirproviderPt asks youto contacttransportationservicesPt askshow longthe waittime isPt needsto updateALL oftheir formsPt correctsinsuranceduringcheck-inPays forcopayusingcheckPays forcopayusingcashPt ask youto set uptheir patientportalPt asks you toconfirmupcomingappointment(s)Pt givesPSR acomplimentPt isself-payPt needstheiraddressupdatedPt is seencarrying acup/mugAsks topay abillPt hasa CDPt askswhichprovider theyare seeingPt isbrandnew to thepracticePt shows upon wrongday for theirappointmentPt hasn'tbeen seenwith a ROCprovidersince 2020Pt paysbalancein fullPt asks youto scheduleNEW/RECappointmentPt isneedingassistancewith tabletPt askwhere istherestoomPt arrivesmore than30 min earlyto theirappointmentPtmispronouncename of theirproviderPt asks youto contacttransportationservicesPt askshow longthe waittime isPt needsto updateALL oftheir formsPt correctsinsuranceduringcheck-inPays forcopayusingcheckPays forcopayusingcashPt ask youto set uptheir patientportalPt asks you toconfirmupcomingappointment(s)Pt givesPSR acomplimentPt isself-payPt needstheiraddressupdatedPt is seencarrying acup/mugAsks topay abillPt hasa CDPt askswhichprovider theyare seeingPt isbrandnew to thepracticePt shows upon wrongday for theirappointmentPt hasn'tbeen seenwith a ROCprovidersince 2020

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt pays balance in full
  2. Pt asks you to schedule NEW/REC appointment
  3. Pt is needing assistance with tablet
  4. Pt ask where is the restoom
  5. Pt arrives more than 30 min early to their appointment
  6. Pt mispronounce name of their provider
  7. Pt asks you to contact transportation services
  8. Pt asks how long the wait time is
  9. Pt needs to update ALL of their forms
  10. Pt corrects insurance during check-in
  11. Pays for copay using check
  12. Pays for copay using cash
  13. Pt ask you to set up their patient portal
  14. Pt asks you to confirm upcoming appointment(s)
  15. Pt gives PSR a compliment
  16. Pt is self-pay
  17. Pt needs their address updated
  18. Pt is seen carrying a cup/mug
  19. Asks to pay a bill
  20. Pt has a CD
  21. Pt asks which provider they are seeing
  22. Pt is brand new to the practice
  23. Pt shows up on wrong day for their appointment
  24. Pt hasn't been seen with a ROC provider since 2020