Pt correctsinsuranceduringcheck-inPt asks youto contacttransportationservicesPt isbrandnew to thepracticePt needsto updateALL oftheir formsPt paysbalancein fullPt ask youto set uptheir patientportalAsks topay abillPt isself-payPt askwhere istherestoomPt needstheiraddressupdatedPtmispronouncename of theirproviderPt asks youto scheduleNEW/RECappointmentPays forcopayusingcheckPt askswhichprovider theyare seeingPt askshow longthe waittime isPt hasn'tbeen seenwith a ROCprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentPt givesPSR acomplimentPt hasa CDPays forcopayusingcashPt asks you toconfirmupcomingappointment(s)Pt is seencarrying acup/mugPt shows upon wrongday for theirappointmentPt isneedingassistancewith tabletPt correctsinsuranceduringcheck-inPt asks youto contacttransportationservicesPt isbrandnew to thepracticePt needsto updateALL oftheir formsPt paysbalancein fullPt ask youto set uptheir patientportalAsks topay abillPt isself-payPt askwhere istherestoomPt needstheiraddressupdatedPtmispronouncename of theirproviderPt asks youto scheduleNEW/RECappointmentPays forcopayusingcheckPt askswhichprovider theyare seeingPt askshow longthe waittime isPt hasn'tbeen seenwith a ROCprovidersince 2020Pt arrivesmore than30 min earlyto theirappointmentPt givesPSR acomplimentPt hasa CDPays forcopayusingcashPt asks you toconfirmupcomingappointment(s)Pt is seencarrying acup/mugPt shows upon wrongday for theirappointmentPt isneedingassistancewith tablet

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt corrects insurance during check-in
  2. Pt asks you to contact transportation services
  3. Pt is brand new to the practice
  4. Pt needs to update ALL of their forms
  5. Pt pays balance in full
  6. Pt ask you to set up their patient portal
  7. Asks to pay a bill
  8. Pt is self-pay
  9. Pt ask where is the restoom
  10. Pt needs their address updated
  11. Pt mispronounce name of their provider
  12. Pt asks you to schedule NEW/REC appointment
  13. Pays for copay using check
  14. Pt asks which provider they are seeing
  15. Pt asks how long the wait time is
  16. Pt hasn't been seen with a ROC provider since 2020
  17. Pt arrives more than 30 min early to their appointment
  18. Pt gives PSR a compliment
  19. Pt has a CD
  20. Pays for copay using cash
  21. Pt asks you to confirm upcoming appointment(s)
  22. Pt is seen carrying a cup/mug
  23. Pt shows up on wrong day for their appointment
  24. Pt is needing assistance with tablet