(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Pt needs to update ALL of their forms
Pt is seen carrying a cup/mug
Pt asks you to schedule NEW/REC appointment
Pays for copay using check
Pt pays balance in full
Pt ask where is the restoom
Pt corrects insurance during check-in
Pays for copay using cash
Pt asks how long the wait time is
Pt asks you to contact transportation services
Pt arrives more than 30 min early to their appointment
Asks to pay a bill
Pt asks which provider they are seeing
Pt asks you to confirm upcoming appointment(s)
Pt needs their address updated
Pt shows up on wrong day for their appointment
Pt gives PSR a compliment
Pt ask you to set up their patient portal
Pt is self-pay
Pt mispronounce name of their provider
Pt hasn't been seen with a ROC provider since 2020
