Pt askshow longthe waittime isPt needstheiraddressupdatedPays forcopayusingcheckPt givesPSR acomplimentPt isneedingassistancewith tabletPtmispronouncename of theirproviderAsks topay abillPt askswhichprovider theyare seeingPt correctsinsuranceduringcheck-inPt paysbalancein fullPays forcopayusingcashPt asks youto scheduleNEW/RECappointmentPt hasa CDPt is seencarrying acup/mugPt needsto updateALL oftheir formsPt ask youto set uptheir patientportalPt isself-payPt arrivesmore than30 min earlyto theirappointmentPt asks you toconfirmupcomingappointment(s)Pt asks youto contacttransportationservicesPt hasn'tbeen seenwith a ROCprovidersince 2020Pt shows upon wrongday for theirappointmentPt isbrandnew to thepracticePt askwhere istherestoomPt askshow longthe waittime isPt needstheiraddressupdatedPays forcopayusingcheckPt givesPSR acomplimentPt isneedingassistancewith tabletPtmispronouncename of theirproviderAsks topay abillPt askswhichprovider theyare seeingPt correctsinsuranceduringcheck-inPt paysbalancein fullPays forcopayusingcashPt asks youto scheduleNEW/RECappointmentPt hasa CDPt is seencarrying acup/mugPt needsto updateALL oftheir formsPt ask youto set uptheir patientportalPt isself-payPt arrivesmore than30 min earlyto theirappointmentPt asks you toconfirmupcomingappointment(s)Pt asks youto contacttransportationservicesPt hasn'tbeen seenwith a ROCprovidersince 2020Pt shows upon wrongday for theirappointmentPt isbrandnew to thepracticePt askwhere istherestoom

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks how long the wait time is
  2. Pt needs their address updated
  3. Pays for copay using check
  4. Pt gives PSR a compliment
  5. Pt is needing assistance with tablet
  6. Pt mispronounce name of their provider
  7. Asks to pay a bill
  8. Pt asks which provider they are seeing
  9. Pt corrects insurance during check-in
  10. Pt pays balance in full
  11. Pays for copay using cash
  12. Pt asks you to schedule NEW/REC appointment
  13. Pt has a CD
  14. Pt is seen carrying a cup/mug
  15. Pt needs to update ALL of their forms
  16. Pt ask you to set up their patient portal
  17. Pt is self-pay
  18. Pt arrives more than 30 min early to their appointment
  19. Pt asks you to confirm upcoming appointment(s)
  20. Pt asks you to contact transportation services
  21. Pt hasn't been seen with a ROC provider since 2020
  22. Pt shows up on wrong day for their appointment
  23. Pt is brand new to the practice
  24. Pt ask where is the restoom