Pt isself-payPt correctsinsuranceduringcheck-inPt isneedingassistancewith tabletPt hasn'tbeen seenwith a ROCprovidersince 2020Pt asks youto scheduleNEW/RECappointmentAsks topay abillPays forcopayusingcheckPt askwhere istherestoomPt asks you toconfirmupcomingappointment(s)Pt givesPSR acomplimentPt is seencarrying acup/mugPt askshow longthe waittime isPt arrivesmore than30 min earlyto theirappointmentPt paysbalancein fullPt needstheiraddressupdatedPt ask youto set uptheir patientportalPays forcopayusingcashPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt isbrandnew to thepracticePt asks youto contacttransportationservicesPt needsto updateALL oftheir formsPt shows upon wrongday for theirappointmentPt hasa CDPt isself-payPt correctsinsuranceduringcheck-inPt isneedingassistancewith tabletPt hasn'tbeen seenwith a ROCprovidersince 2020Pt asks youto scheduleNEW/RECappointmentAsks topay abillPays forcopayusingcheckPt askwhere istherestoomPt asks you toconfirmupcomingappointment(s)Pt givesPSR acomplimentPt is seencarrying acup/mugPt askshow longthe waittime isPt arrivesmore than30 min earlyto theirappointmentPt paysbalancein fullPt needstheiraddressupdatedPt ask youto set uptheir patientportalPays forcopayusingcashPtmispronouncename of theirproviderPt askswhichprovider theyare seeingPt isbrandnew to thepracticePt asks youto contacttransportationservicesPt needsto updateALL oftheir formsPt shows upon wrongday for theirappointmentPt hasa CD

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt is self-pay
  2. Pt corrects insurance during check-in
  3. Pt is needing assistance with tablet
  4. Pt hasn't been seen with a ROC provider since 2020
  5. Pt asks you to schedule NEW/REC appointment
  6. Asks to pay a bill
  7. Pays for copay using check
  8. Pt ask where is the restoom
  9. Pt asks you to confirm upcoming appointment(s)
  10. Pt gives PSR a compliment
  11. Pt is seen carrying a cup/mug
  12. Pt asks how long the wait time is
  13. Pt arrives more than 30 min early to their appointment
  14. Pt pays balance in full
  15. Pt needs their address updated
  16. Pt ask you to set up their patient portal
  17. Pays for copay using cash
  18. Pt mispronounce name of their provider
  19. Pt asks which provider they are seeing
  20. Pt is brand new to the practice
  21. Pt asks you to contact transportation services
  22. Pt needs to update ALL of their forms
  23. Pt shows up on wrong day for their appointment
  24. Pt has a CD