Asks topay abillPt is seencarrying acup/mugPt isneedingassistancewith tabletPt isbrandnew to thepracticePt arrivesmore than30 min earlyto theirappointmentPt askshow longthe waittime isPt asks youto contacttransportationservicesPt hasa CDPt needsto updateALL oftheir formsPt shows upon wrongday for theirappointmentPt asks you toconfirmupcomingappointment(s)Pt ask youto set uptheir patientportalPt askwhere istherestoomPt paysbalancein fullPtmispronouncename of theirproviderPt correctsinsuranceduringcheck-inPays forcopayusingcheckPt askswhichprovider theyare seeingPt asks youto scheduleNEW/RECappointmentPt isself-payPt hasn'tbeen seenwith a ROCprovidersince 2020Pt givesPSR acomplimentPt needstheiraddressupdatedPays forcopayusingcashAsks topay abillPt is seencarrying acup/mugPt isneedingassistancewith tabletPt isbrandnew to thepracticePt arrivesmore than30 min earlyto theirappointmentPt askshow longthe waittime isPt asks youto contacttransportationservicesPt hasa CDPt needsto updateALL oftheir formsPt shows upon wrongday for theirappointmentPt asks you toconfirmupcomingappointment(s)Pt ask youto set uptheir patientportalPt askwhere istherestoomPt paysbalancein fullPtmispronouncename of theirproviderPt correctsinsuranceduringcheck-inPays forcopayusingcheckPt askswhichprovider theyare seeingPt asks youto scheduleNEW/RECappointmentPt isself-payPt hasn'tbeen seenwith a ROCprovidersince 2020Pt givesPSR acomplimentPt needstheiraddressupdatedPays forcopayusingcash

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks to pay a bill
  2. Pt is seen carrying a cup/mug
  3. Pt is needing assistance with tablet
  4. Pt is brand new to the practice
  5. Pt arrives more than 30 min early to their appointment
  6. Pt asks how long the wait time is
  7. Pt asks you to contact transportation services
  8. Pt has a CD
  9. Pt needs to update ALL of their forms
  10. Pt shows up on wrong day for their appointment
  11. Pt asks you to confirm upcoming appointment(s)
  12. Pt ask you to set up their patient portal
  13. Pt ask where is the restoom
  14. Pt pays balance in full
  15. Pt mispronounce name of their provider
  16. Pt corrects insurance during check-in
  17. Pays for copay using check
  18. Pt asks which provider they are seeing
  19. Pt asks you to schedule NEW/REC appointment
  20. Pt is self-pay
  21. Pt hasn't been seen with a ROC provider since 2020
  22. Pt gives PSR a compliment
  23. Pt needs their address updated
  24. Pays for copay using cash