Pt isbrandnew to thepracticePt hasn'tbeen seenwith a ROCprovidersince 2020Pt is seencarrying acup/mugPt givesPSR acomplimentPt shows upon wrongday for theirappointmentPt asks youto contacttransportationservicesPt askswhichprovider theyare seeingPt arrivesmore than30 min earlyto theirappointmentPt ask youto set uptheir patientportalPt correctsinsuranceduringcheck-inPt paysbalancein fullPt askshow longthe waittime isPt askwhere istherestoomPt isneedingassistancewith tabletPays forcopayusingcheckAsks topay abillPt needsto updateALL oftheir formsPt asks youto scheduleNEW/RECappointmentPays forcopayusingcashPt isself-payPtmispronouncename of theirproviderPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt hasa CDPt isbrandnew to thepracticePt hasn'tbeen seenwith a ROCprovidersince 2020Pt is seencarrying acup/mugPt givesPSR acomplimentPt shows upon wrongday for theirappointmentPt asks youto contacttransportationservicesPt askswhichprovider theyare seeingPt arrivesmore than30 min earlyto theirappointmentPt ask youto set uptheir patientportalPt correctsinsuranceduringcheck-inPt paysbalancein fullPt askshow longthe waittime isPt askwhere istherestoomPt isneedingassistancewith tabletPays forcopayusingcheckAsks topay abillPt needsto updateALL oftheir formsPt asks youto scheduleNEW/RECappointmentPays forcopayusingcashPt isself-payPtmispronouncename of theirproviderPt needstheiraddressupdatedPt asks you toconfirmupcomingappointment(s)Pt hasa CD

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Pt is brand new to the practice
  2. Pt hasn't been seen with a ROC provider since 2020
  3. Pt is seen carrying a cup/mug
  4. Pt gives PSR a compliment
  5. Pt shows up on wrong day for their appointment
  6. Pt asks you to contact transportation services
  7. Pt asks which provider they are seeing
  8. Pt arrives more than 30 min early to their appointment
  9. Pt ask you to set up their patient portal
  10. Pt corrects insurance during check-in
  11. Pt pays balance in full
  12. Pt asks how long the wait time is
  13. Pt ask where is the restoom
  14. Pt is needing assistance with tablet
  15. Pays for copay using check
  16. Asks to pay a bill
  17. Pt needs to update ALL of their forms
  18. Pt asks you to schedule NEW/REC appointment
  19. Pays for copay using cash
  20. Pt is self-pay
  21. Pt mispronounce name of their provider
  22. Pt needs their address updated
  23. Pt asks you to confirm upcoming appointment(s)
  24. Pt has a CD