Asks topay abillPt asks you toconfirmupcomingappointment(s)Pt givesPSR acomplimentPt ask youto set uptheir patientportalPt hasa CDPt asks youto scheduleNEW/RECappointmentPt isself-payPt isneedingassistancewith tabletPt needstheiraddressupdatedPt is seencarrying acup/mugPt asks youto contacttransportationservicesPt hasn'tbeen seenwith a ROCprovidersince 2020Pt askshow longthe waittime isPt correctsinsuranceduringcheck-inPays forcopayusingcashPt askwhere istherestoomPt paysbalancein fullPt isbrandnew to thepracticePt arrivesmore than30 min earlyto theirappointmentPt askswhichprovider theyare seeingPt needsto updateALL oftheir formsPtmispronouncename of theirproviderPays forcopayusingcheckPt shows upon wrongday for theirappointmentAsks topay abillPt asks you toconfirmupcomingappointment(s)Pt givesPSR acomplimentPt ask youto set uptheir patientportalPt hasa CDPt asks youto scheduleNEW/RECappointmentPt isself-payPt isneedingassistancewith tabletPt needstheiraddressupdatedPt is seencarrying acup/mugPt asks youto contacttransportationservicesPt hasn'tbeen seenwith a ROCprovidersince 2020Pt askshow longthe waittime isPt correctsinsuranceduringcheck-inPays forcopayusingcashPt askwhere istherestoomPt paysbalancein fullPt isbrandnew to thepracticePt arrivesmore than30 min earlyto theirappointmentPt askswhichprovider theyare seeingPt needsto updateALL oftheir formsPtmispronouncename of theirproviderPays forcopayusingcheckPt shows upon wrongday for theirappointment

ROC PSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks to pay a bill
  2. Pt asks you to confirm upcoming appointment(s)
  3. Pt gives PSR a compliment
  4. Pt ask you to set up their patient portal
  5. Pt has a CD
  6. Pt asks you to schedule NEW/REC appointment
  7. Pt is self-pay
  8. Pt is needing assistance with tablet
  9. Pt needs their address updated
  10. Pt is seen carrying a cup/mug
  11. Pt asks you to contact transportation services
  12. Pt hasn't been seen with a ROC provider since 2020
  13. Pt asks how long the wait time is
  14. Pt corrects insurance during check-in
  15. Pays for copay using cash
  16. Pt ask where is the restoom
  17. Pt pays balance in full
  18. Pt is brand new to the practice
  19. Pt arrives more than 30 min early to their appointment
  20. Pt asks which provider they are seeing
  21. Pt needs to update ALL of their forms
  22. Pt mispronounce name of their provider
  23. Pays for copay using check
  24. Pt shows up on wrong day for their appointment