Calls frontend forpharmacyrelatedquestionsCustomerthinksthey’re atcvsTransactionvoided morethan once forthe samecustomer“Are theremore intheback?”Customer tries togive change afteramount hasalready beenentered and thetill is openNot having read thetag about having amywalgreensaccount then askingwhy the sale wasn’tapplied on theregisterMissingpricetag“I don’thave myid on me”CustomersleavingwithoutpayingCustomer yellsif anyone’sthere when noone at theregisters“Im over21 whyare youiding me”Customer putsin card andwants to cancelpayment but it’stoo lateSomethingdoesn’t havea barcode onitCancelspaymentinstead ofcharging ascreditTaps on thekeys insteadof the screenfor paymentCustomerhands youcard topay“I boughtmore thanwhat Icame for”“What do youmean you can’tdo reloads after9? I’ve alwaysdone it before”Customerpays for a<$20transactionwith $100 bill“Why’s itsoexpensive”Customersarguing aboutwhethersomethingneeds to bebaggedCustomercomes in 5mins beforecloseCustomerhands themost wrinkledcrusty lookingor damp cashSomeonecomplainson thephoneReturnsitem within1-2 hours ofpurchaseUnrulychilddestroysthingsCustomeeburying ahunch of giftcards (5+)Customercan’thear youShoplifterEmptypackagefound instoreCustomerchecks receiptin front of youinstead ofwalking away“Y’alldon’t havea selfcheckout”“Can youcheck theprice forthis?”Customerasks what anitem does orasks if kidscan use itDoesn’t havechange/idand has tograb it fromcarCustomerasks formedicaladviceCustomeropens stuffbeforepayingCustomer takesan ungodlyamount of timeto put stuff inwallet, grab theirbags and leaveCustomer nottaking item outof cart andexpecting me tomagically scanit“But thesign/tagsays…”“Youshould putup blinds”>3transactionsfor onepersonCustomer waitsfor partner toget more itemswhile I’m doneat the checkoutPeoplecuttingin line“I caughtyou beforeyou couldleave lol”Leavescart at thecheckoutCatalinamachinedownCustomers notrealizing somethingisbroken/torn/leakinguntil at the checkoutor until I tell themChild cryingafter notgetting whatthey wanted“I don’thave thereceipt fora return”“Do youhave anenvelope”Where can I findthis when it’s themost visible thingsand in the frontaisles or they’restanding right infront/behind itHas theirkidtranslatefor you“I havea pictureof my id”Can’tunderstandcustomer’saccent“I don’tneed thiscab youput it back”Customerinserts cardbefore I’m evendonescanning/talking“Can you tellme where elseI can’t find thisitem when itemout of stock”Doesn’t want toround up for adonation anddoesn’t want thechange whenpaying with cashShopliftersCustomerwalks awayto get moreitems while atthe checkout“I don’tneedanothercredit card”Instacart/ubershopper with>3transactions“Where’sthe nextcloseststore”“Can youcheck ifanotherstore has it”“That issupposed to beon clearance itwas next to theclearanceitems”“Is thecatalinamachineworking?”“Where’stherestroom?”“I’d like tospeak to amanager”Customerinsists theircard works justfine and it’s theregistersproblemBringssales tagup toregisterCouponladiesCustomerbrings anunboxed orunlabeledfedex package“Y’allhave cashback”Customer on acall while at theregister and I’mtryna tell themsomethingCustomer askswhy pharmacyis closed whenthey're onbreakCustomer sticksin credit cardwithout pressingany buttons onthe donationscreenCustomerforgotwalletCustomerhandsexpiredcouponsGivesphysicalscoupons at orafter the digitalcoupon screenCustomerleavingitems atthe frontCustomercomplainsaboutavailability ofitem“Y’all don’thave anotherpersonworkinghere”UnattendedchildPressing yes onthe credit card popup without readingthen acting dumbwhen I ask howthey’d like to applyfor the credit card“I need adonationinstead”Someone saysno thankswhen I sayhave a goodday/night/one“Is itcovered formy medicalcard/otc”CustomerarguesaboutcouponsSomethingdoesn’tscan on theregister“I promiseit’s not forme”Calls frontend forpharmacyrelatedquestionsCustomerthinksthey’re atcvsTransactionvoided morethan once forthe samecustomer“Are theremore intheback?”Customer tries togive change afteramount hasalready beenentered and thetill is openNot having read thetag about having amywalgreensaccount then askingwhy the sale wasn’tapplied on theregisterMissingpricetag“I don’thave myid on me”CustomersleavingwithoutpayingCustomer yellsif anyone’sthere when noone at theregisters“Im over21 whyare youiding me”Customer putsin card andwants to cancelpayment but it’stoo lateSomethingdoesn’t havea barcode onitCancelspaymentinstead ofcharging ascreditTaps on thekeys insteadof the screenfor paymentCustomerhands youcard topay“I boughtmore thanwhat Icame for”“What do youmean you can’tdo reloads after9? I’ve alwaysdone it before”Customerpays for a<$20transactionwith $100 bill“Why’s itsoexpensive”Customersarguing aboutwhethersomethingneeds to bebaggedCustomercomes in 5mins beforecloseCustomerhands themost wrinkledcrusty lookingor damp cashSomeonecomplainson thephoneReturnsitem within1-2 hours ofpurchaseUnrulychilddestroysthingsCustomeeburying ahunch of giftcards (5+)Customercan’thear youShoplifterEmptypackagefound instoreCustomerchecks receiptin front of youinstead ofwalking away“Y’alldon’t havea selfcheckout”“Can youcheck theprice forthis?”Customerasks what anitem does orasks if kidscan use itDoesn’t havechange/idand has tograb it fromcarCustomerasks formedicaladviceCustomeropens stuffbeforepayingCustomer takesan ungodlyamount of timeto put stuff inwallet, grab theirbags and leaveCustomer nottaking item outof cart andexpecting me tomagically scanit“But thesign/tagsays…”“Youshould putup blinds”>3transactionsfor onepersonCustomer waitsfor partner toget more itemswhile I’m doneat the checkoutPeoplecuttingin line“I caughtyou beforeyou couldleave lol”Leavescart at thecheckoutCatalinamachinedownCustomers notrealizing somethingisbroken/torn/leakinguntil at the checkoutor until I tell themChild cryingafter notgetting whatthey wanted“I don’thave thereceipt fora return”“Do youhave anenvelope”Where can I findthis when it’s themost visible thingsand in the frontaisles or they’restanding right infront/behind itHas theirkidtranslatefor you“I havea pictureof my id”Can’tunderstandcustomer’saccent“I don’tneed thiscab youput it back”Customerinserts cardbefore I’m evendonescanning/talking“Can you tellme where elseI can’t find thisitem when itemout of stock”Doesn’t want toround up for adonation anddoesn’t want thechange whenpaying with cashShopliftersCustomerwalks awayto get moreitems while atthe checkout“I don’tneedanothercredit card”Instacart/ubershopper with>3transactions“Where’sthe nextcloseststore”“Can youcheck ifanotherstore has it”“That issupposed to beon clearance itwas next to theclearanceitems”“Is thecatalinamachineworking?”“Where’stherestroom?”“I’d like tospeak to amanager”Customerinsists theircard works justfine and it’s theregistersproblemBringssales tagup toregisterCouponladiesCustomerbrings anunboxed orunlabeledfedex package“Y’allhave cashback”Customer on acall while at theregister and I’mtryna tell themsomethingCustomer askswhy pharmacyis closed whenthey're onbreakCustomer sticksin credit cardwithout pressingany buttons onthe donationscreenCustomerforgotwalletCustomerhandsexpiredcouponsGivesphysicalscoupons at orafter the digitalcoupon screenCustomerleavingitems atthe frontCustomercomplainsaboutavailability ofitem“Y’all don’thave anotherpersonworkinghere”UnattendedchildPressing yes onthe credit card popup without readingthen acting dumbwhen I ask howthey’d like to applyfor the credit card“I need adonationinstead”Someone saysno thankswhen I sayhave a goodday/night/one“Is itcovered formy medicalcard/otc”CustomerarguesaboutcouponsSomethingdoesn’tscan on theregister“I promiseit’s not forme”

Cashier Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls front end for pharmacy related questions
  2. Customer thinks they’re at cvs
  3. Transaction voided more than once for the same customer
  4. “Are there more in the back?”
  5. Customer tries to give change after amount has already been entered and the till is open
  6. Not having read the tag about having a mywalgreens account then asking why the sale wasn’t applied on the register
  7. Missing price tag
  8. “I don’t have my id on me”
  9. Customers leaving without paying
  10. Customer yells if anyone’s there when no one at the registers
  11. “Im over 21 why are you iding me”
  12. Customer puts in card and wants to cancel payment but it’s too late
  13. Something doesn’t have a barcode on it
  14. Cancels payment instead of charging as credit
  15. Taps on the keys instead of the screen for payment
  16. Customer hands you card to pay
  17. “I bought more than what I came for”
  18. “What do you mean you can’t do reloads after 9? I’ve always done it before”
  19. Customer pays for a <$20 transaction with $100 bill
  20. “Why’s it so expensive”
  21. Customers arguing about whether something needs to be bagged
  22. Customer comes in 5 mins before close
  23. Customer hands the most wrinkled crusty looking or damp cash
  24. Someone complains on the phone
  25. Returns item within 1-2 hours of purchase
  26. Unruly child destroys things
  27. Customee burying a hunch of gift cards (5+)
  28. Customer can’t hear you
  29. Shop lifter
  30. Empty package found in store
  31. Customer checks receipt in front of you instead of walking away
  32. “Y’all don’t have a self checkout”
  33. “Can you check the price for this?”
  34. Customer asks what an item does or asks if kids can use it
  35. Doesn’t have change/id and has to grab it from car
  36. Customer asks for medical advice
  37. Customer opens stuff before paying
  38. Customer takes an ungodly amount of time to put stuff in wallet, grab their bags and leave
  39. Customer not taking item out of cart and expecting me to magically scan it
  40. “But the sign/tag says…”
  41. “You should put up blinds”
  42. >3 transactions for one person
  43. Customer waits for partner to get more items while I’m done at the checkout
  44. People cutting in line
  45. “I caught you before you could leave lol”
  46. Leaves cart at the checkout
  47. Catalina machine down
  48. Customers not realizing something is broken/torn/leaking until at the checkout or until I tell them
  49. Child crying after not getting what they wanted
  50. “I don’t have the receipt for a return”
  51. “Do you have an envelope”
  52. Where can I find this when it’s the most visible things and in the front aisles or they’re standing right in front/behind it
  53. Has their kid translate for you
  54. “I have a picture of my id”
  55. Can’t understand customer’s accent
  56. “I don’t need this cab you put it back”
  57. Customer inserts card before I’m even done scanning/talking
  58. “Can you tell me where else I can’t find this item when item out of stock”
  59. Doesn’t want to round up for a donation and doesn’t want the change when paying with cash
  60. Shop lifters
  61. Customer walks away to get more items while at the checkout
  62. “I don’t need another credit card”
  63. Instacart/uber shopper with >3 transactions
  64. “Where’s the next closest store”
  65. “Can you check if another store has it”
  66. “That is supposed to be on clearance it was next to the clearance items”
  67. “Is the catalina machine working?”
  68. “Where’s the restroom?”
  69. “I’d like to speak to a manager”
  70. Customer insists their card works just fine and it’s the registers problem
  71. Brings sales tag up to register
  72. Coupon ladies
  73. Customer brings an unboxed or unlabeled fedex package
  74. “Y’all have cash back”
  75. Customer on a call while at the register and I’m tryna tell them something
  76. Customer asks why pharmacy is closed when they're on break
  77. Customer sticks in credit card without pressing any buttons on the donation screen
  78. Customer forgot wallet
  79. Customer hands expired coupons
  80. Gives physicals coupons at or after the digital coupon screen
  81. Customer leaving items at the front
  82. Customer complains about availability of item
  83. “Y’all don’t have another person working here”
  84. Unattended child
  85. Pressing yes on the credit card pop up without reading then acting dumb when I ask how they’d like to apply for the credit card
  86. “I need a donation instead”
  87. Someone says no thanks when I say have a good day/night/one
  88. “Is it covered for my medical card/otc”
  89. Customer argues about coupons
  90. Something doesn’t scan on the register
  91. “I promise it’s not for me”