(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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My car won't start. Can you tell me how to start it over the phone?
Is this covered under warranty?
Can I get a rental today for my oil change?
"Hello, how can I help you?" "PARTS."
My car is making a noise. What is it?
Customer makes the noise the car is making
A warning light came on. What is it?
Wanting to get service done for a different manufacturer than the store they called
How much is this service? [No VIN]
[Has not had car in for service since 2021]
Blink appointment hasn't come through on our software yet
Wanting to get aftermarket parts installed with us
Can you reprogram my keys? [Doesn't bring car in]
I just need "regular maintenance."
Customer will not give us information to be able to look them up
Can you tell me the radio code over the phone?
CJD customer is upset we're two weeks out
It's been an hour and no one has called me back
I don't need a diagnostic, another shop said it was this code.
Spam call
Customer meant to call a different dealership and is upset we can't help them
No one has been in contact with the service drive all day